• Title/Summary/Keyword: Menu type

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Effects of Coffee Shop Choice Attributes and Type of Coffee Shop on Customer Satisfaction : Using Fuzzy Set Qualitative Comparative Analysis(fsQCA) (커피전문점 선택 속성과 점포유형의 결합 관계가 만족도에 미치는 영향 : 퍼지셋 질적비교분석(fsQCA)을 중심으로)

  • Han, Young-Wi;Lee, Yong-Ki;Ahn, Sung-Man
    • The Korean Journal of Franchise Management
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    • v.8 no.1
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    • pp.31-41
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    • 2017
  • Purpose - As the domestic coffee market is rapidly growing and competition is intensifying, coffee shops need to establish a marketing strategy that grasps the needs and desires of consumers in order to secure a competitive advantage in terms of survival. From this point of view, this study suggests what choice attributes consumers consider when visiting coffee shops, and analyzes the effect of customer choice attributes on franchise and private coffee shops using fsQCA. Research design, data, and methodology - In the present study, we tried to understand the effect of the combination of choice attribute on satisfaction by the type of coffee shop based on the complex system theory, while studying the existing coffee shop choice attribute focuses on the causal relationship. FsQCA is a complementary analytical method between quantitative and qualitative research, and is a method for effectively analyzing the complex combination of causal variables. Result - The results of the study are as follows. First, cleanliness was found to be the most important factor in determining coffee quality, which is the most important factor affecting customer satisfaction. Second, customers who prefer franchise coffee shops seem to be most concerned about atmosphere, menu, cleanliness and price. On the other hand, customers who prefer private coffee shops consider image the most important. Conclusions - The implications of this study are as follows. Overall, coffee shops should manage cleanliness basically regardless of the type of store, but they should manage the choice attributes differently depending on the type of coffee shop. Franchise coffee shops will be able to increase the level of store satisfaction by systematically managing the store atmosphere, menu, cleanliness, and price according to the manual using the advantages of the franchise system. On the other hand, unlike the franchise coffee shops, private coffee shops can operate autonomous stores, so customers can use various marketing mixes to enhance their store image.

Concept of Information Architecture on Digital TV based on User Thought (사고 유형에 기초한 디지털 TV 채널 정보구조의 구상)

  • Hyun, Hye-Jung;Ko, Il-Ju
    • Journal of the Korea Society of Computer and Information
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    • v.15 no.9
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    • pp.77-85
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    • 2010
  • As various convergency products have been actively developed, the study on user interface has been conducted a lot, and for more specific direction, users' experience-oriented user interface from user-oriented studies is recently developed. Such a tendency aiming to focus on product development to express users' emotion, the next step in the user-oriented development had difficulties in an objective approach, so the data based on previous users' experiences were presented as the basic data to establish user interface design process with grounds and design direction, and therefore it is available to show more specific and objective grounds. From this perspective, such psychological variables showing users' experiences like age and job are studied through surveys of users at the development of products, and products according to the variables are released. On the other hand, the products considering psychological difference distinguishing users' experiences as the cultural cap are not progressed yet. Despite the understanding of cultural difference, its decisive grounds are hard to distinguish like age, and job. Therefore, the cognitive concept about how to design menu information structure according to accident types that can be considered regarding user interface design among theoretical backgrounds about cultural difference. As the category according to the range of things among accident types, it is divided into analytical type and relational type to conduct a test on similarity and relations about the representative digital TV's menu information of the convergency product. As the result, analytical type and relational type showed difference and this study aims to use menu information concept considering this difference as explanatory variables of the users' experience-oriented development.

Middle School Student's Preference for and Awareness of the Fish Menu (중학생들의 생선메뉴에 대한 기호도 및 인식도)

  • Lee, Eun-A;Lee, Young-Soon
    • Journal of the Korean Society of Food Culture
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    • v.26 no.1
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    • pp.53-62
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    • 2011
  • The middle school subjects were 65.8% girls and 34.2% boys. Seniors were most abundant at 56.3%. The most abundant location was Gyeonggi-do (54.7%), and 69.3% of subjects were living with 4?5 family members. Approximately 56% of the mothers had graduated from high school, and 58.1% were unemployed. The mother most often prepared the food (78.4%), fish was eaten mostly in the home, and taste was the most important factor (62.6%). The preferred home food menu was fish because it is healthy, and the main cause for disliking the school meal service was poor quality dishes compared to a home cooked meal. The acceptance and type of fish were proportional. Rice was the most favored dish to eat with fish and scored 3.97, the highest rank. Approximately 50% answered that fish was nutritious, and a significant difference was observed regarding the mother's educational background (p<0.05). Students who never had a lecture about fish answered that fish was not nutritious, which showed a significant difference with education (p<0.05). Approximately 44% of students ate fish 2?3 times per week, and male students showed a significantly higher intake of fish than female students (p<0.05). The poorly educated disliked fish the most, and the higher frequency intake of fish resulted in a significantly higher percentile (p<0.001).

Modeling the Computer Aided Task Performance of Robots (컴퓨터 지원의 로봇 작업 수행도 모델링에 관한 연구)

  • Kwon, Gyu-Sik;Choi, Cheol;Kim, Geon-Hoe
    • Proceedings of the Korean Society of Machine Tool Engineers Conference
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    • 2001.04a
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    • pp.182-187
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    • 2001
  • This study deals with CARS (Computer Aided ROMUM System) which is a computer version of ROMUM (RObot Modularization of the Unit Motion). ROMUM was a method developed by the concept of modularization of the unit motion of robots. Because CARS is a computer assisted method of menu-driven type for human interface, this method can be easily applied for analyzing the work motion and measuring the execution time of robots. Therefore, it will be helpful for reducing the analysis effort and time of robot work.

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DEVELOPMENT OF THE PRE-PROCESSOR FOR CFD (CFD용 전처리장치 개발)

  • Kim, S.R.
    • Journal of computational fluids engineering
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    • v.18 no.2
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    • pp.72-77
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    • 2013
  • The Pre-processor program for CFD is being developed using wxWidgets and OpenGL libraries. This program can be run on both Windows and Linux operating systems. Undergraduate students and beginners can learn and use this very easily by menu and templates. Until now, structured mesh can be created in Cartesian or Cylindrical coordinates. This program will be used easily to make various type of meshes using templates.

JAVA Based Menu Automatic Generation System Using XML (XML을 이용한 JAVA 기반 메뉴 자동 생성 시스템)

  • 조성대;박우전
    • Proceedings of the Korean Information Science Society Conference
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    • 2000.10a
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    • pp.335-337
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    • 2000
  • 본 논문은 JAVA언어로 프로젝트를 개발하는 경우 중요한 요소인 메뉴 시스템의 자동 생성에 관해 기술한다. 이를 위해 최근 인터넷 상에서 문서교환의 수단으로 사용을 하는 XML의 특성 중 정형(well-formed) 문서의 특성을 이용하여 JAVA에서 지원하는 메뉴 관련 GUI부분을 자동으로 생성한다. 이를 위해 메뉴 관련 자원(Resource)부분을 XML로 처리하기 위해 DTD(Document Type Definition)을 정의하였다. JAVA로 프로젝트를 수행 중에 있어서 빈번히 추가 삭제 가능한 부분을 XML로 처리를 함으로써 쉽게 메뉴 시스템을 변경, 조작할 수 있으므로 프로젝트 개발에 많은 시간을 줄일 수 있다.

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Usage of Foodservice Systems Management Competencies by Korean Dietitians

  • Jeong, Hee-Sun;Yoon, Ji-Young
    • Journal of Community Nutrition
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    • v.8 no.3
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    • pp.119-126
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    • 2006
  • The purpose of this study was: 1) to investigate whether Korean dietitians are engaged in Foodservice Systems Management (FSM) competencies in their current jobs, and 2) to identify the relationship between types of dietetic practice areas and Korean dietitians' usage of FSM competencies. Fifteen FSM competencies were widely used, 17 were somewhat used, 13 were seldom used and the remaining two competencies were little or not used by the dietitians. The most used competency was related to menu planning (98%). Whereas, the least used competency was related to marketing skills (17%). As a whole, the categories of 'technical and communication skills' (78%) and 'production and distribution management' (77%) were more widely used than other FSM categories. Of 47 competencies, 34 competencies were found to be significantly associated with the type of practice area. Considering the findings, the type of dietetic practice area was a strong factor of Korean dietitians' usages of FSM competencies. Of 34 competencies associated with the type of dietetic practice area, 25 FSM competencies were more likely to be used by the dietitians from health care facilities.

Foodservice Management Systems at Elder-Care Sites for the Improvement of Elderly Welfare Policies in Korea (한국노인 복지정책 개선을 위한 양로.요양시설 급식관리체계 및 급식서비스 현황조사)

  • 양일선
    • Journal of Nutrition and Health
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    • v.29 no.7
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    • pp.830-838
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    • 1996
  • The purpose of this study were to : a) examine the current foodservice management practices by different types of elder-care sites, b)evaluate the attitudes of recipients of meal service programs, and c) provide feedback for the efficient and effective foodservice management of elder-care sites in Korea. A total of 91 elderly congregate sites was analyzed in Survey 1 and opinons of 190 recipients were surveyed in Survey 2. According to the result of meal cost analysis, the meal cost per a day was ranged from ₩728 to ₩5,500. Only 16.5% elder-care sites had one dietitian due to the lack of budges and the isolated geographical location of sites. These results suggested that financial and dystematical supports by the government would be very necessary to meet the goal of nutritional-balanced meal services at congregate sites. The survey results of recipients at sites, the mean of meal satisfaction score was rated 3.63 at the five-point scales. Significante differences were found between dependent variables(food, convenience, atmospere, menu, facility, and service) and independent variables(site type, gender, living years at sites, and health status). Thus, foodservice managers must consider characteristics of participants for menu planning, service, and distribution.

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An Analysis of Customer Satisfaction by Operational Characteristics in Business & Industry Foodservice Operated by Contracted Foodservice Management Company (위탁운영 사업체급식소의 운영현황에 따른 고객만족도 분석)

  • Yang, Il-Sun;Han, Kyung-Soo
    • Journal of the Korean Society of Food Culture
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    • v.14 no.5
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    • pp.487-495
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    • 1999
  • The objectives of this study were to analyze customer satisfaction by operational characteristics in business & industry foodservice operated by contracted foodservice management company. The instruments were developed by reviewing literatures on customer satisfaction and by intervewing with managers, employers and customers. A total of 1000 questionnaires were hand delivered at the ten contracted foodservice operations by designated coordinators. A total of 833 questionnaires were usable; resulting in an 83.3% response rate. Statistical data analysis was completed using the SAS 6.04 for description, T-test, ANOVA. Overall customer satisfaction score for office building foodservice was significantly higher than those for manufacturing company foodservice. As for the type of management contracts, overall customer satisfaction score for management fee contracts was significantly higher than those for profit and loss contracts. With regard to payment method, overall customer satisfaction score for meal card was higher than those for POS system. Concerning the categories of service, overall customer satisfaction for combo-tray service was higher than those for cafeteria-tray service and partially self-service. As for types of menus, the score of overall customer satisfaction was not significantly different between cafeteria menu and double choice menu.

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Studies of Restaurants to Identify the Selection Attributes, for Solo Diners using Conjoint Analysis (컨조인트 분석을 이용한 혼밥 소비자의 외식업체 선택속성에 관한 연구)

  • Kim, Hyunmi;Lee, Jihyeon;Chung, Lana
    • Journal of the Korean Society of Food Culture
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    • v.32 no.4
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    • pp.287-294
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    • 2017
  • This study analyzed the comparative importance of the selection of a restaurant for solo diners, and suggests a solution for the ideal type of the restaurant that are appealing to solo diners using conjoint analysis techniques. A total of 280 questionnaires were distributed to consumers who had experience dining alone from June $7^{th}$, 2017 to June $14^{th}$, 2017, and 261 were completed (93.21%). As a result, the importance of the attributes of the restaurant was found to be the menu for solo diners (36.92%), price (30.29%), seating for solo diners (20.87%), and serving time of food (11.91%). The ideal combination of selection attributes was found to be having a menu for a solo diner, having a seat for a solo diner, meal service time of less than 10 minutes, and a low price of 2,500won. These results will form a database that contributes to the development of differentiated products and is building marketing strategies that can satisfy the needs of solo diners.