• Journal of Distribution Science
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• v.21 no.2
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• pp.53-63
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• 2023

Purpose: This study aims to determine the effect of Customer Experience Management (CEM) on the distribution of Marketing Performance mediated by Digital Business Innovation (DBI), Digital Operational Excellence (DOE), and Digital Value Co-Creation (DVC) in Indonesia Information & Technology (IT) industry. Research design, data, and methodology: This research was conducted in two stages, namely exploratory and explanatory on IT companies in Indonesia. The authors took 132 samples using proportionate random sampling method in three groups of companies. Results: The results showed that CEM had no significant positive effect on the distribution of Marketing Performance. CEM has no direct effect on the distribution of Marketing Performance through the mediation of DBI. CEM has direct effect on the distribution of Marketing Performance through the mediation of DOE and DVC. DBI has no significant effect in increasing the distribution of Marketing Performance. However, DOE and DVC have a significant effect in increasing the distribution of Marketing Performance. Conclusion: The distribution of Marketing Performance can be indicated better through CEM through mediation.

• The Korean Society of Law and Medicine
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• v.14 no.1
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• pp.43-83
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• 2013

Medical treatment has great potential for conflict. Even the best-trained doctors can commit medical malpractice that result in continuing physical or mental disabilities or even death. Medical conflicts have been increasing over years. The medical conflicts between patient and medical professionals that result from medical professionals' mistakes are often fueled by a violation on the pretext of the injuries form medical malpractice and can lead to litigation. The litigation usually cost a lot of money and time. The extension of the litigation period as well as expensive cost and lack of medical knowledge placing a great burden on patients. Alternative Dispute Resolution(ADR) is more efficient than litigation. In 1988, the medical dispute mediation system has been introduces as the Act on Remedy for Damage from Medical Accident and Medical Dispute Mediation by Korean Medical Association came into effect after 23 years of enactment efforts. Medical Dispute Mediation Act(hereinafter referred to as the "MDMA") has finally entered into force from 8 April 2012. The purpose of the MDMA is to promptly and fairly redress injuries caused by medical malpractice and create a stable environment for medical services of public health or medical professionals by providing for matters regarding the mediation and arbitration of medical disputes(MDMA ${\S}1$). In an effort to secure the fair, speedy and inexpensive resolution of every malpractice case, the Korea Medical Dispute Mediation and Arbitration Agency(hereinafter referred to as the "K-MEDI") was established. Following the MDMA, the K-MEDI shall endeavor to ensure the medical dispute mediation or arbitration proceedings are conducted in a prompt, fair, and efficient manner, and patients and medical professionals shall attend proceedings in good faith with mutual trust and understanding when they participate in medical dispute mediation or arbitration proceedings.

• The Journal of the Korea Contents Association
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• v.21 no.10
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• pp.550-563
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• 2021

This study recognizes that the externalizing problem behaviors of child with disabilities are the result of the social interaction between mother and child, and empirically verifies its systematic causal structure and multidimensional influence relationship. It was attempted to derive practical implications that can help the smooth normalization process of children's families. Therefore, 135 children with disabilities and their mothers selected by convenience sampling were targeted, and in the relationship between maternal overprotective parenting and externalizing behaviors of child, effortful control was used as a mediating variable, and defense style of mothers and children was used as a moderating variable. A Conditional Process Analysis(CPA) that can verify the moderated mediation Effect was performed by establishing a research model. As a result of the analysis, first, the overprotective parenting behavior of mother was statistically significant in both direct and indirect effects in increasing externalizing behaviors of child, and the mediation effect by effortful control was also statistically significant. Second, it was confirmed that the moderated mediation effect of effortful control by the mother's defense style was statistically significant, and the moderated mediation effect of effortful control by the child's defense style was not statistically significant. Based on the above results, assuming the importance of the influence of maternal parenting, a direct strategy for change in maternal overprotective parenting, child's Practical implications of parallel strategies with the tendency toward effective control and suboptimal strategies through the application of mothers' coping strategies were discussed.

• Journal of Korean Society of Rural Planning
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• v.18 no.4
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• pp.1-12
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• 2012

This study postulates a partial mediation model(study model I) and a whole mediation model(study model II) to examine the effect on endogenous rural development of local innovation capability strengthening in the local industry promotion project, the establishment of promotion system, and the revitalization of local economy. To accomplish study purposes, 169 response samples from 85 project groups which drive the local industry promotion project were verified using SPSS 12.0 and AMOS 5.0. The results showed that in the partial mediation model, the local innovation capability strengthening had a significantly positive effect on the establishment of promotion system, the establishment of promotion system had a significant effect on the revitalization of local economy, and the revitalization of local economy had a significant effect on the endogenous rural development, while the establishment of promotion system and local innovation capability strengthening didn't have effect on the endogenous rural development. In the whole mediation model, the local innovation capability strengthening had a significant effect on the revitalization of local economy, the establishment of promotion system on the revitalization of local economy, and the revitalization of local economy on the endogenous rural development. According to the verifications of study model I and II, the endogenous rural development is achieved after the revitalization of local economy through the establishment of promotion system and the local innovation capability strengthening. From these results, this study presents suggestions, limits of study and directions in the future study.

• The Journal of the Korea Contents Association
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• v.13 no.9
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• pp.164-177
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• 2013

This study's aim was to attest social support and self-efficacy's mediation effects in the path which social participation affected to elderly's suicidal ideation. Analysis data were Seoul Welfare Panel Data 2th wave(2010). A total of 1,429 cases aged over 65 were used for this study. Analysis method was AMOS 18.0's Structural Equation Modeling, and sobel test was used for attesting mediation effects's significance degree. Analysis results had established that measurement model and structural model's fit was favorable, and all path coefficients had significance degree. Therefore, this model was suitable for this study. Also this results had proved that this study's model was full mediation model, and it means that if mediation variables controlled, and then direct effect was excluded. And analysis results confirmed social support and self-efficacy' mediation effect had significance, by using a sobel test. Based on analysis results, this study suggested the importance of relationship between secondary group and individual, and presented intervention plans.

• Korean Journal of Culture and Social Issue
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• v.27 no.4
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• pp.505-528
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• 2021

The current study examined the differential effects of giving and receiving social support in the elderly when relationships(family, friend/neighbor) are important. For this purpose, the mediation effects of meaning in life on the relationship between giving and receiving social support and self-esteem were analyzed. Self-reporting data of 310 adults aged over 60 living in Busan and Gyeongnam in South Korea were collected regarding giving and receiving social support, meaning of life and self-esteem. The mediation analysis showed that giving social support had a positive effect on self-esteem with the partial mediation effect of meaning in life. Receiving social support, however, showed no significant mediation effect of meaning in life. This pattern was similar regardless of both family and non-family relations. The result that giving social support enhances self-worth in the elderly through meaning in life suggests the importance of social interaction with intimate others as a source of happiness in the elderly.

• Journal of Family Relations
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• v.21 no.2
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• pp.149-167
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• 2016

Objective: The purpose of this study is to verify the effect of receptivity to multiculturalism on marriage conflict of international marriage couples and mediation effect of communication between two variables. Method: The subjects are 205 individuals of mixed couples who are living in S. Korea. The mediation analysis was based on structural equation modeling followed by bootstrapping with the use of AMOS 22.0. The demographic variables are also controlled in the data analysis. Goodness-of-fit test using RMR, GFI, IFI, TLI, and CFI was conducted. Results: The study results were as follows: first, receptivity to multiculturalism had a direct effect on marital conflict and communication; second, communication had a direct effect on marital conflict; third, communication had a mediation effect between receptivity to multiculturalism and marital conflict. Conclusions: We could verify in this study that receptivity to multiculturalism and communication is the important factor for marital conflicts of mixed couples. More specifically, communication has a critical role for marriage life of mixed couples.

• Korean Journal of Human Ecology
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• v.22 no.1
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• pp.29-41
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• 2013

The aim of the current study is to examine the effects of mothers' home management ability on school-aged children's time and life management skills through the mediation effect of children's self-regulation. Study subjects were 317 5- and 6-grade children at elementary schools located in Seoul and Gyeonggi area and their 317 mothers. The findings were as follows. First, in the SEM model of predicting children's time management skill, greater mothers' home management ability significantly predicted better time management skills among their children. Second, mothers' home management ability also indirectly affected children's time management skill through its significant effects on children's self-regulation. The test yielded a significantly mediation effect of self-regulation. Children's self-regualtion was strongly related to time management skills. Third, in the SEM model predicting children's life management skills, maternal ability of home management again directly predicted greater life management skills of their children. However, mediation of self-regulation was not statistically significant. The findings suggested the important role of mothers' home management ability in instilling and modeling self-regulation and self-management skills of school-aged children.

• Journal of Korea Society of Industrial Information Systems
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• v.24 no.6
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• pp.107-118
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• 2019

The purpose of this study is to analyze the effect of "emotional leadership" on innovative behavior and psychological depression through mediation of job engagement and self-efficacy. In order to accomplish this objective, hypotheses were set up and we distributed questionnaires to bankers and analyzed the final 294 copies. For the hypothesis test, the SPSS Process Macro was used for regression analysis and double mediation. As a result, emotional leadership positively affects self-efficacy, and self-efficacy positively affects job engagement and innovation behavior. Also, job engagement has a negative effect on psychological depression. As a result of verifying the dual mediation effect, both self-efficacy and job engagement showed a full mediating effect.

• 재활복지
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• v.18 no.4
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• pp.75-93
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• 2014

This study attempted to verify the impacts of the level of satisfaction in the user of alternative materials among people with visual impairment on their social participation, and the mediation effect of self-efficacy during such process. The subject of the study was the visually impaired who were live in Gyeonggi Province and were registered in the Korea Blind Union. The data of final 120 participants through a telephone survey were analyzed. The subject of the study used the recorded materials the most for the purpose of leisure and information research mainly at the braille library. The analysis of the mediation effect demonstrated that the level of satisfaction in the user of alternative materials among people with visual impairment had a statistically significant influence on social participation, and self-efficacy had a full mediation effect. These results imply the importance of alternative materials to assure the right to information access which can ultimately expand the social engagement of the visually impaired. Based on these study results, political suggestions are proposed to vitalize alternative materials in the future.