• Journal of Korean Society for Quality Management
• /
• v.20 no.2
• /
• pp.76-93
• /
• 1992

The purpose of this study, by surveying the status of firms, measurement-related investment and the defect rate, is to analyze the effect of measurement-related investment and to propose a scheme of efficient measurement-related investment which reduces the defect rate. For this project we obtain the data of the status of the measurement-related investment and the defect rate of 928 firms in Korean manufacturing industry by mailing survey. One of our results shows that the firms which have measurement standard laboratory, i.e, which invest in measurement-related area comparatively high, have the defect rate about 0.8% lower than those firms which don't have measurement standard laboratory. Also we find that the small-and-middle size firms have worse measurement-related facility than the large firms and the firms in the heavy-chemical industry have higher measurement-related investment effect than the firms in the light industry.

• Journal of Korean Society for Quality Management
• /
• v.51 no.2
• /
• pp.263-282
• /
• 2023

Purpose: This study aimed to examine the impact of FSSC 22000 food safety management system characteristics on the business performance of food-related companies and to verify the mediating effect of organizational capabilities in the relationship between them. Methods: To achieve this, a survey was conducted among employees of food companies in Seoul and the metropolitan area that have implemented the FSSC 22000 food safety management system, and the following main results were derived. Results: First, the FSSC food safety management system factors, such as measurement/analysis and improve- ment, documentation, management responsibility, and service and product realization, were found to have a significant positive (+) impact on organizational capabilities. The relative impact was in the order of measurement/analysis and improvement, documentation, management responsibility, and service and product realization. Second, organizational capabilities were found to have a significant positive (+) impact on business performance. Third, the FSSC food safety management system factors, such as measurement/analysis and improvement, management responsibility, resource management, and documentation, were found to have a significant positive (+) impact on business performance. The relative impact was in the order of measure- ment/analysis and improvement, management responsibility, resource management, and documentation. Fourth, the factors of management responsibility, resource management, measurement/analysis and improvement, and documentation, excluding resource management factors, were found to have a positive impact on business performance through the mediation of organizational capabilities. Conclusion: The results of this study may provide important implications for the implementation and efficient operation and management of the FSSC 22000 food safety management system in enhancing the business performance of food-related companies.

• International Journal of Quality Innovation
• /
• v.9 no.2
• /
• pp.11-30
• /
• 2008

The purpose of this study is to develop BSC model of social enterprise. Performance analysis tool of BSC have been brought over from the business world, designed and created from the perspectives of profit-based businesses. The BSC is a strategic performance measurement and management tool designed for the private sector acting as a communication/information and learning system, to measure 'where we are now' and 'where to aim for next'. It prescribes a plan for translating 'vision' and 'strategy' into concrete action across four perspectives at different stages, depending on the business. These perspectives are 'financial', 'customer', 'internal processes' and 'learning and growth', each of which is connected by cause-and-effect relationships that reflect the firm's strategy. Social aims of social enterprise are to accomplish desired outcomes which are to employ vulnerable people and to provide social services. The measurement factors of financial perspective are stable funding, efficiency of budgeting, stakeholders' financial supports, and trade profit. The measurement factors of customer perspective are government, social service users, employees, local communities, sup plier, social activity company, and partnership with external organizations. The measurement factors of internal process perspective are organizational culture, organizational structure/management, internal/external communication, quality of products and services, information sharing. The measurement factors of learning and growth perspective are training and development, management participation, knowledge sharing, leadership of CEO and manager, and learning culture.

• Journal of Korean Academy of Nursing Administration
• /
• v.9 no.1
• /
• pp.75-88
• /
• 2003

Purpose : The Purposes of this study was to develop a learning organization measurement for nurses, and to test the validity and reliability of the measurement. Method : This study was conducted through 3 phases -theoretical framework choice, measurement items selection, and the testing of validity and reliability. In order to test reliability and validity of the measurement, data were collected from the 261 nurses, working in the 1 hospital with more 800 beds. The data obtained were analyzed by SPSS for Window program using percentages, Factor Analysis, Cronbach's alpha coefficients. Result : As a result of the study, 2 scales -Learning Organization Building Scale, and Knowledge Management Process Scale- were developed. Learning Organization Building Scale was consisted of 23 items, 5 factors. 5 factors explained 60.26% of the total variance, and the Cronbach's alpha of this scale was .8807. Knowledge Management Process Scale was consisted of 17 items, 4 factors. 4 factors explained 66.14% of the total variance, and the Cronbach's alpha of this scale was .9147. Conclusion : The Study supports the validity and reliability of the scales. Therefore, these scales can be effectively utilized for many researches about Learning organization of Nurse, and Nursing organization in the Hospital Setting.

• Industrial Engineering and Management Systems
• /
• v.11 no.1
• /
• pp.54-69
• /
• 2012

Chan and Qi (SCM 8/3 (2003) 209) developed an innovative measurement method that aggregates performance measures in a supply chain into an overall performance index. The method is useful and makes a significant contribution to supply chain management. Nevertheless, it can be cumbersome in computation due to its highly complex algorithmic fuzzy model. In aggregating the performance information, weights used by Chan and Qi-which aim to address the imprecision of human judgments-are incompatible with weights in additive models. Furthermore, the default assumption of linearity of its scoring procedure could lead to an inaccurate assessment of the overall performance. This paper addresses these limitations by developing an alternative measurement that takes care of the above. This research integrates three different approaches to multiple criteria decision analysis (MCDA)-the multiattribute value theory (MAVT), the swing weighting method and the eigenvector procedure-to develop a comprehensive assessment of supply chain performance. One case study is presented to demonstrate the measurement of the proposed method. The performance model used in the case study relies on the Supply Chain Operations Reference (SCOR) model level 1. With this measurement method, supply chain managers can easily benchmark the performance of the whole system, and then analyze the effectiveness and efficiency of the supply chain.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2006.11a
• /
• pp.199-204
• /
• 2006

ANOVA is widely used for measurement system analysis. It assumes that the measurement error is normally distributed, which may not be seen in some industrial cases. In this study, the estimates of the measurement system variability and PTR (precision-to-tolerance ratio) are obtained by using weighted standard deviation for the case where the measurement error is non-normally distributed. The Standard Bootstrap method is used for estimating confidence intervals of measurement system variability and PTR. The point and confidence interval estimates for the cases with normally distributed measurement error are compared to those with non-normally distributed measurement errors through computer simulation.

• Journal of the Korea Institute of Building Construction
• /
• v.2 no.3
• /
• pp.155-162
• /
• 2002

The Ministry of Construction-Transportation released a plan about EVMS in 1993 in order to prepare measures for an efficient public construction project, and prepared an enforcement proposal concretely in June for 2000 years, and have enforce a public project by an example with a target. Therefore, accurate analysis and evaluation about field progress are required for efficient management of a building construction, and must be established building construction management system for fast action about a problem However, unified management cannot be consisting because a work progress system is different from details estimate system within a country. and There is not still a definite standard in progress measurement for an application of EVMS. A purpose of this study is to present an improvement about a problem of progress measurement for an application of EVMS. The contents of a study, inquired into a progress measurement method and a standard to use in the field of a public construction and private construction and Checks a problem and presented an improvement item necessary for and is as follows. $\circled1$ must establishes a control account and progress measurement standard. $\circled2$ must manage progress in a activity viewpoint. $\circled3$ must use an accurate CPM process management technique.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.35 no.3
• /
• pp.148-154
• /
• 2012

The purpose of this study is to develop measurement items for quality cost in service industries. Quality cost is necessary in order to evaluate quality management activities. It is clear that the quality cost in service industry is different from manufacturing industry. Generally, in service industries, quality cost is very difficult to assess because it has a unique characteristics. This paper proposes an effective method for measuring quality cost in service industries. Based on the PAF (Prevention, Appraisal, Failure) cost model, we utilizes the concept of five demensions in SERVQUAL which are tangibles, reliability, responsiveness, assurance, empathy. This paper also presents to a standard model for quality cost measurement in service industries.

• Journal of the Korea Safety Management & Science
• /
• v.10 no.1
• /
• pp.183-190
• /
• 2008

Measurement is a essential part in all kinds of industry, especially in manufacturing. But until now, measurement hasn't been located to the core of manufacturing in domestic. This study suggests improvement guide line for the multilateral problems of measuring instrument operation based on the investigation of small and medium-sized enterprises. To use measuring instrument correctly, man who treat it must be accustomed with the structure, the performance, the method. The measuring instrument must be corrected periodically. The correcting-schedule is established with environments with considering accuracy, stability, purpose, condition, and frequency.

• International conference on construction engineering and project management
• /
• 2009.05a
• /
• pp.1591-1598
• /
• 2009

Recently, the researches on the urban regeneration projects have been performed very actively. It is a part of the effort that solves some social and economical problems occurred by deteriorated buildings and degraded infrastructures through new urban regeneration projects or redevelopment projects. However, the urban regeneration projects show the characteristics that can not guarantee in the project performance because the projects have various and complex stakeholders related to these projects and are exposed to lots of risks due to its huge scale. This study proposed the risk performance index method to improve the efficiency of the overall performance measurement for a mega-project by extending from the traditional cost/schedule based performance measurement system. The risk performance index method proposed in this study has a similar system to the EVMS, and makes possible to perform a three dimensional integrated performance measurement in cost/schedule/risk through 18 different indexes that compose the risk performance index.