• Journal of the Korea Society for Simulation
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• v.12 no.4
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• pp.83-94
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• 2003

Managing a call center is a complex and diverse challenge. Call center becomes a very important contact point and a data ware house for successful CRM. Improving performance of call center is critical and valuable for providing better service. In this study we applied forecasting technique to estimate incoming calls and ProModel based simulation model to enhance performance of a mobile telecommunication company's call center. The simulation study shows reduction in managing cost and better customer's satisfaction.

• International conference on construction engineering and project management
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• 2007.03a
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• pp.19-29
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• 2007

This paper shares our project management experience in the 2 large-scale projects in managing a diverse international project team of consultants and managing in a foreign land. The first part introduces the two projects, second part addresses management of the projects and the last portion presents some of the challenges we experienced and highlights the importance of understanding the peculiarities of the operating environment, their norms, cultures, effectiveness and limitations of conventional project management tools while operating in a foreign country.

• JOURNAL OF ELECTRICAL WORLD
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• no.12 s.84
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• pp.37-41
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• 1983

• 대한불안의학회:학술대회논문집
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• 2005.10a
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• pp.53-63
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• 2005

• Journal of the Korea Institute of Building Construction
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• v.14 no.6
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• pp.605-613
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• 2014

Recently proposed intelligent images are generating, storing and managing along with existing image information and 5W1H information. Therefore, these vector images can be useful in searching and managing photos taking during building construction and maintenance processes. In addition, when the vector photos, a key to the intelligent image, is linked with BIM, it is possible to find BIM objects by utilizing information included in vector photos. And if the taken vector photo is saved as attributes of the extracted object, the vector photo can be managed as the historical data. Furthermore, this new technology will contribute to make the management of construction information more efficiently. This study is about the development of the technology of extracting BIM objects from vector photo information and managing the attributes of the extracted objects. Also the prototype modules was developed and tested to evaluate the processes of setting reference points, converting coordinate system, calculating positions, and so on. Through these processes, it was confirmed that the possibility of extracting BIM objects from vector photos and of managing attribute data of objects.

• Asian Pacific Journal of Cancer Prevention
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• v.16 no.15
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• pp.6331-6334
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• 2015

Background: The main purpose of this study was to survey the education and training of certified gynecologic oncologists and fellows in Thailand. A secondary objective was to study the problems in fellowship training regarding palliative care for gynecologic cancer patients. Materials and Methods: A descriptive study was conducted by sending a questionnaire regarding palliative care education to all certified gynecologic oncologists and gynecologic oncology fellows in Thailand. The contents of the survey included fellowship training experience, caring for the dying, patient preparation, attitudes and respondent characteristics. Statistics were analyzed by percentage, mean and standard deviation and chi-square. Results: One hundred seventy completed questionnaires were returned; the response rate was 66%. Most certified gynecologic oncologists and fellows in gynecologic oncology have a positive attitude towards palliative care education, and agree that "psychological distress can result in severe physical suffering". It was found that the curriculum of gynecologic oncology fellowship training equally emphasizes three aspects, namely managing post-operative complications, managing a patient at the end of life and managing a patient with gynecologic oncology. As for experiential training during the fellowship of gynecologic oncology, education regarding breaking bad news, discussion about goals of care and procedures for symptoms control were mostly on-the-job training without explicit teaching. In addition, only 42.9 % of respondents were explicitly taught the coping skill for managing their own stress when caring for palliative patients during fellowship training. Most of respondents rated their clinical competency for palliative care in the "moderately well prepared" level, and the lowest score of the competency was the issue of spiritual care. Conclusions: Almost all certified gynecologic oncologists and fellows in gynecologic oncology have a positive attitude towards learning and teaching in palliative care. In this study, some issues were identified for improving palliative care education such as proper training under the supervision of a mentor, teaching how to deal with work stress, competency in spiritual care and attitudes on responsibility for bereavement care.

• Journal of the Korean Society for Library and Information Science
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• v.37 no.4
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• pp.223-240
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• 2003

The process of managing the results of national R&D projects, which are aimed at strengthening national competitiveness has been ineffective so far. The existing structure for managing the results of national R&D projects have largely been relying on just strong and managing the result of each project and not on the utilization and expansion of the results for further application. We aim at developing a system that would exceed the current system which heavily relies on a passive paradigm of management and circulation of technology. Through the newly developed system, we look forward to achieve the major goals of R&D, such as cutting down the expenses, increasing the margin improving the technology and expanding the influence of the research to other areas from through improving the system as well as the process for managing R&D projects.

• Journal of the Korean Society for Railway
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• v.10 no.1 s.38
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• pp.57-66
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• 2007

1974. 8. 15 SeoulMetro, beginning with the first electric railway established at six cities, so it is managing mass transportation of traffic. Especially, in case of seoul, It is managing that from one to eight lines, 286.9km, 265 stations have installed and now it is carrying about 5.5million of passengers everyday, and 2,000million passengers a year. So accident is increasing from the station every year. For this measure, SeoulMetro prepares safety fence for passengers crash but, as suicides or people who watch the accident took place, for at the bottom of passengers crash protection, PSD installing is needed. Even though, PSD is managing ATO section but, in controlling SeoulMetro, one to four lines sections are (ATS, ATC)section. Between as ATS, ATC section, ATO section, subway gate and PSD must have opened and crossed always at the time. And the interlock control corrosion protection gate, managing skills with installation, method, using in history, apply to 10rail cars one train sets, and maximum applying 2224% sections of passengers congested that consideration is to be needed. So 2004, SeoulMetro improved technology and basie design of PSD at ATS section. Based on this, from 2005.4 to 2006.6, using subway 2lines per 12stations set the model installation(full type 11stations, half type 1station) After installing in case of success, it is going about to suggest that effective analysis and hereafter subject.

• The Journal of the Korea Contents Association
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• v.6 no.6
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• pp.16-25
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• 2006

Most water tanks operating have been managed by people's five senses. A human material resource have been wasted awfully at this. In the present study, we suggest the wireless integrated system for managing water tank of reducing the wastage human resources and on-line real time managing efforts of water tanks. Water level sensor works the pump sending the data from water tank control to the wireless control on sensing water level. At this time, every kind data which happens in the water tank transmits the line transmission modem. Data to be received from the line transmission modem is stored at the database after we record the logs by each hour. We display the result to the web pages, after checking the pump motion, the pump error, the water level, the solar battery error, the chemicals, and the telephone line to the foundation data to be saved. Furthermore, this paper suggests empirical applications of the proposed wireless integrated system for managing water tank in order to verify its feasibility.

• Journal of Korean Academy of Nursing
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• v.51 no.5
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• pp.617-629
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• 2021

Purpose: The aim of this study was to examine the validity and reliability of the Korean version of the self-efficacy for managing chronic disease 6-item scale (SECD-6-K). Methods: The English version of the Self-Efficacy for Managing Chronic Disease 6-item Scale first underwent forward and backward translation procedures. The SECD-6-K was then used to collect data from 350 adults diagnosed with chronic diseases. Content, construct, convergent, discriminant, and criterion validity were all evaluated. Reliability was assessed using Cronbach's α. SPSS 25.0 and the data were analyzed using AMOS 26.0 software. Results: The SECD-6-K consists of six items in two domains: disease management and health behavior. The results for construct, convergent, and discriminant validity were good. Exploratory factor analysis produced eigen values between 2.27 and 3.28, with factors total explained cumulative variance of 91.1%. Confirmatory factor analysis supported goodness of fit and reliability for the modified SECD-6-K model. The criterion validity also showed significant correlation with both the Patient Health Questionnaire and 12-item Short-Form Health Survey version 2. Finally, reliability was found to be excellent. Conclusion: This study identified the high reliability and validity of SECD-6-K. The SECD-6-K is an appropriate tool for determining Korean patients' self-efficacy in managing their chronic conditions. Therefore, this scale may be used in clinical settings as well as in educational and research settings.