• Title/Summary/Keyword: Manager trust

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Content and Meaning of case Management Practice Success Experience of Regional Society Civil Case manager (지역사회 민간사례관리자의 실천 성공 경험의 내용과 의미)

  • Song, In-Joo;Park, Su-Sun
    • Journal of Digital Convergence
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    • v.15 no.8
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    • pp.455-463
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    • 2017
  • Background/Objectives: The purpose of the study is to derive a goal usable in the field by exploring the case management success experiences of case managers. Civil case managers state that what is still important in case management practice is qualitative change made in the practice process. Therefore, the study will deal with detailed contents about case management that civil domain case managers consider to be important. Methods/Statistical analysis: For data collection, the study used focus group interview on 20 professional case management social workers and used Grounded theory method by Glaser for data analysis. The analysis of collected data consisted of a process of finding the categories and characteristics of the research problem. Findings: As a result of analysis, 4 categories, 10 subcategories, and 25 elements were derived for success experiences of case management practice. The categories were divided into satisfaction and ability improvement of client, case manager ability improvement, establishment of organization and environment function, and multilateral trust relationship strengthening. Improvements/Applications: The results of this study further clarified the goal of field case management practice and it was suggested as a plan to reflect on future case management related institutions evaluation.

Effect of Security Manager's Servant Leadership on the Cohesion and Organization Outcome (시큐리티 관리자의 서번트 리더십이 응집력 및 조직성과에 미치는 영향)

  • Park, Young-Man
    • The Journal of the Korea Contents Association
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    • v.11 no.4
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    • pp.378-388
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    • 2011
  • The purpose of this study is to clarify the impact on cohesiveness and organizational performance of the servant leadership of the security manager. The subjects of study selected final 287 persons by using the systematic random sampling for security companies in Seoul in 2009. However, the number of cases used in the final analysis is 256 persons. Reliability of the questionnaire used in this study showed that the value of Cronbach's ${\alpha}$ was above 0.796. The collected data used the methods such as factor analysis, reliability analysis, and multiple regression analysis etc. by using SPSSWIN 17.0. The conclusions are as follows. First, servant leadership has a positive impact on cohesiveness. Second, one of the factors of servant leadership, trust, has a positive impact on organizational performance. Third, individual, social cohesiveness and group cohesiveness among the factors of cohesiveness have a positive impact on organizational performance. Fourth, with the results of path analysis, servant leadership has direct impact on organizational effectiveness and indirect impact through cohesiveness. In other words, a servant leadership among the leaderships that a security worker is conscious of administrator affects cohesiveness and organizational performance in management to promote the management of the organization.

A Case Study on the Application of Blockchain Technology for the InsurTech : Development of Livestock Insurance Product (공유경제기술인 블록체인기술을 활용한 인슈어테크 개선 방안 : 가축재해보험 사례연구)

  • Park, Bo Kyung;Yeo, Soo Hyun;Lee, Sua;Yang, Hee Dong
    • Journal of Information Technology Services
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    • v.19 no.4
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    • pp.125-138
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    • 2020
  • This paper proposes a more advanced livestock insurance product by comparing the status of livestock management in Korea with Netherlands case. The project focused on blockchain technology, IoT based management manual and planned livestock insurance related to Insurtech. The livestock insurance policy automatically stores information on each block through sensors attached to livestock, so that the livestock manager carries out follow-up manual for each livestock. Blockchain technology contains numerous advantages such as distributed ledger and irreversibility. However, the sharing of transparent information can be a burden to the policyholder. To compensate it, new business model needs to be proposed to provide incentives to the policyholder. We focused on the data of Gyeonggi Province, which suffered the most from African swine fever (ASF) in Korea. The corresponding Insurtech based livestock insurance can enable policyholders and insurers to build trust by sharing objective and transparent information, and maximize their respective profits by enabling mutual control.

Practical Improvement of An Efficient Public-Key framework and Its Application (효율적인 공개키 프레임워크에 대한 실용적 개선과 응용)

  • Yang Jong-Phil;Shin Weon;Rhee Kyung-Hyune
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.31 no.4C
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    • pp.472-481
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    • 2006
  • J. Zhou et al. proposed a new public-key framewort in which the maximum lifetime of a certificate is divided into short periods and the certificate could be expired at the end of any period under the control of the certificate owner(or his manager in a corporate environment). However, J. Zhou et al.'s public-key framework is not suitable on implementation in real world. Therefore, we review some security Parameters to change them into more suitable ones for implementation and remove an unnecessary trust party of J. Zhou et al.'s public-key framework. Then, we propose an improved scheme for realistic solution. Moreover, we present a practical application based on the improved framework.

Relationship between Product Characteristics and Customer Purchase Intention in Cross-Border Online Shopping: Focus on Chinese Consumers

  • FU, Yi;KIM, Jae-Hyeon;CHO, Sung-Eui
    • The Journal of Economics, Marketing and Management
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    • v.10 no.6
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    • pp.47-57
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    • 2022
  • Purpose: This study explored the relationship between product characteristics and customer purchase intention in cross-border online shopping. Research design, data, and methodology: Through literature review, the research model of product characteristics and consumers' purchase intention is constructed, and trust is taken as a medium variable. Based on the survey data of Chinese consumers, empirical analysis and hypothesis verification are conducted. This study used SPSS version 21 to confirm the reliability and validity of the research model. To confirm the media effect of the model in this study, the Sobel Test was used. Results: The results of hypothesis identification of this research model showed that 8 of the 11 hypotheses were adopted and 3 were rejected. Results confirmed the relationship between product characteristics (specification, diversity, reputation, novelty, quality) and customer purchase intention. Conclusions: The result from this study had particular theoretical significance for improving the research on cross-border online shopping systems to improve the safety and satisfaction of customers in cross-border online shopping.

Development of a Positive Nursing Organizational Culture Measurement Tool (긍정 간호조직문화 측정도구 개발)

  • Kim, Mi Jung;Kim, Jong Kyung
    • Journal of Korean Academy of Nursing
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    • v.51 no.3
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    • pp.305-319
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    • 2021
  • Purpose: The purpose of this study was to develop a measurement tool for a positive nursing organizational culture and to verify its reliability and validity. Methods: A conceptual framework and construct factors were extracted through an extensive literature review and in-depth interviews with nurses. The final version of the preliminary tool for the main survey was confirmed by experts through a content validity test and a preliminary survey of 40 nurses. Subsequently, the final tool was developed using a validity and reliability test containing 43 preliminary items. The final version of the tool was used with 327 hospital nurses in the testing phase for the main survey to assess validity and reliability. Results: From the factor analysis, 4 factors and 26 items were selected. The factors were positive leadership of the nursing unit manager, pursuit of common values, formation of organizational relationships based on trust, and a fair management system. The entire determination coefficient was 67.7%. These factors were verified through convergent, discriminant, and concurrent validity testing. The internal consistency reliability was acceptable (Cronbach's α = .95). Conclusion: Both the validity and reliability of the scale were confirmed demonstrating its utility for measuring positive nursing organizational culture. It is expected to be used for education, research, and practical performance policies regarding the nursing organizational culture.

A Study of the Effects of the Internal Characteristics of Fashion Brand Salespeople on Core Sales Tasks (패션브랜드 판매원의 내적특성이 판매 중심직무에 미치는 영향에 관한 연구)

  • Oh, Hyun-Jeong
    • Human Ecology Research
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    • v.59 no.3
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    • pp.311-324
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    • 2021
  • The purpose of this study was to reveal the effects of internal characteristics, such as fashion involvement, personality characteristics, and customer orientation of fashion brand salespeople on the core sales tasks, and how the core sales tasks and internal characteristics differ depending on differences in the way salespeople are remunerated. The data were collected as a questionnaire to fashion brand salespeople in Gwangju from September to October 2020. Using 235 responses, the data were analyzed with SPSS 21.0 for frequency analysis, reliability analysis, t-test, factor analysis, and regression analysis. The research results were as follows. First, fashion involvement comprises factors such as 'fashion passion and sense'and 'fashion trend interest', and the greater the 'fashion passion and sense', the better the 'sales management'and 'customer relationship management'jobs. Second, 'esthetic openness', 'responsibility' and 'extroversion' of the big five personality characteristics have a positive impact on 'sales management' and 'customer relationship management' tasks. Third, customer orientation comprises factors such as 'customer-centric understanding'and 'gain customer trust', the greater the customer-orientation, the better the 'sales management'and 'customer relationship management'tasks. Fourth, according to the position of the salesperson, the group of professional salespeople at manager level had high responses in core sales tasks, fashion involvement, customer orientation, and characteristics such as 'agreeableness', 'esthetic openness', and 'responsibility'.

Managerial Overconfidence and Firm Value

  • Gao, Yu;Han, Kil-Seok;Chung, Kyoung-Hwa
    • Asia-Pacific Journal of Business
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    • v.12 no.3
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    • pp.71-85
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    • 2021
  • Purpose - Prior studies have found that the characteristics of managers, corporate governance structure, corporate social responsibility and so on affect firm value. This study explores whether managerial overconfidence affects firm value through empirical analysis. Design/methodology/approach - Korean-listed non-financial companies from 2011 - 2017 are collected as the research sample. Firm value is measured by Tobin's Q, and managerial overconfidence is measured using a composite index encompassing various financial data. OLS and fixed effect model are used to investigate the relationship between managerial overconfidence and firm value. Findings - Managerial overconfidence is positively associated with firm value. Additional analysis reveals the following: (1) In the three subsamples of large, backbone, and small- and medium-sized enterprises, managerial overconfidence is beneficial to firm values. (2) Managerial overconfidence increases firm value on the t+1 year. Research implications or Originality - We use a comprehensive index with higher trust and feasibility to measure manager overconfidence and empirically confirm that managerial overconfidence can become a factor to improve firm value. Thus, it is necessary for shareholders to adopt an objective and neutral attitude and reasonably understand the psychological characteristics of managers when selecting CEOs. In addition, it is necessary to continue to optimize the measurement method of managerial overconfidence.

A Comparative Analysis of Integrated Project Delivery in Construction Versus Traditional Methods

  • Peressini, Anthony;Bristow, James;Motahari, Mahmoud;Karakouzian, Moses
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.669-677
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    • 2022
  • In this paper, different types of traditional project delivery methods in the construction industry were explored and a comparative analysis against Integrated Project Delivery (IPD) were performed. The advantages of IPD method for all parties, owner/engineer/architect/general contractor, were explored by reviewing the most recent literature. The literature suggests that IPD method should be the dominating project delivery method and diluting the conventional methods such as Design-Bid-Build due to more collaborative and mutually beneficial ways of doing construction; IPD is newer and a more comprehensive method to capture the intrinsic values of project collaboration. This paper presents a comparison of the commonly used methods of project delivery, Design-bid-build, CMAR, & Design-Build and addresses their advantages and disadvantages in differing project scopes and sizes. Several industry leaders with experience in the four types of project delivery addressed were surveyed. The survey results show an overwhelming desire for future projects to go toward IPD from the contractor/owner/RDP. The biggest obstacle facing a project from using IPD appears to be trust.

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The Necessary Conditions and Deterring Factors of Good Care (좋은 돌봄의 필요조건과 저해요인에 관한 연구 - 노인돌봄을 중심으로 -)

  • Seok, Jaeeun;Noh, Hyejin;Lim, Jeonggi
    • Korean Journal of Social Welfare
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    • v.67 no.3
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    • pp.203-225
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    • 2015
  • Social care service has grown much with the introduction of Long-Term Care Insurance, but it remains difficult to answer in the affirmative to the question: are we providing sufficiently good care? This study has its purpose in figuring out what conditions are necessary to realize good care in our society. The study has used focus group interview (FGI) as a way to acquire realistic knowledge on the conditions that create good care and its deterring factors. The focus group interview, which targeted long-term care workers and facility heads, was conducted three times from January through March 2014, with each session taking about 3 hours. The analysis showed that the components of good care were mutual understanding and recognition through active interaction, making a good relationship based on mutual trust and respect, professionalism of care worker with flexible judgment that provides customized services, professionalism of center manager with appropriate intermediation, and the tripartite partnership among family, elderly, and care worker. Meanwhile, the deterring factors of good care were identified as devaluation of care labor, ambiguous job description and abuse, unprofessionalism of care worker and manager, inappropriate interference and indifference of family, and the structural constraints on long-term care environment.

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