• 제목/요약/키워드: Manager trust

검색결과 59건 처리시간 0.023초

지역사회 민간사례관리자의 실천 성공 경험의 내용과 의미 (Content and Meaning of case Management Practice Success Experience of Regional Society Civil Case manager)

  • 송인주;박수선
    • 디지털융복합연구
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    • 제15권8호
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    • pp.455-463
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    • 2017
  • 이 연구의 목표는 사례관리자들의 사례관리 성공경험을 탐색하여 현장에서 활용 가능한 목표를 도출하는 것이다. 이 연구의 방법은 자료 수집을 위해 전문 사례관리 사회복지사 20명에 대한 각 2회의 초점집단 인터뷰(Focus group interview)와 자료 분석을 위해 Glaser의 근거이론 방법(Grounded theory method)중 사건코딩을 사용하였다. 분석결과 4개 범주, 10가지 하위범주, 25가지 요소가 도출되었다. 성공경험의 내용은 다음과 같다. [1범주] 클라이언트의 만족과 능력, 하위범주는 (1)역량강화의 시작, (2) 변화의 목표 찾기,(3) 변화의 달성, (4) 클라이언트 주도의 성공, [2범주] 사례관리자의 능력, 하위범주는 (5) 균형있는 인간관 형성, (6) 기술과 능력 향상, [3범주] 조직과 환경, 하위범주 (7) 실천 지원체계확립, [4범주] 신뢰관계 (8) 사례관리자와 클라이언트의 신뢰향상, (9) 지역사회와 클라이언트의 신뢰향상, (10) 사례관리자와 지역사회의 신뢰향상. 이 연구의 결과는 현장의 사례관리 실천 목표를 분명히 하도록 하였고, 향후 기관평가, 사례관리영역에 반영하는 대안으로 제시했다.

시큐리티 관리자의 서번트 리더십이 응집력 및 조직성과에 미치는 영향 (Effect of Security Manager's Servant Leadership on the Cohesion and Organization Outcome)

  • 박영만
    • 한국콘텐츠학회논문지
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    • 제11권4호
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    • pp.378-388
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    • 2011
  • 본 연구는 시큐리티 관리자의 서번트 리더십이 응집력 및 조직성과에 미치는 영향을 규명하는데 목적이 있다. 연구대상은 2009년 서울소재 시큐리티업체를 대상으로 체계적집락무선표집법을 이용하여 287명을 최종 추출하였다. 그러나 최종분석에 사용된 사례 수는 256명이다. 연구에 사용된 설문지의 신뢰도는 Cronbach's ${\alpha}$ 값이 .796 이상으로 나타났다. 수집된 자료는 SPSSWIN 17.0을 이용하여 요인분석, 신뢰도 분석, 다중회귀분석 및 경로분석 등의 방법을 활용하였다. 결론은 다음과 같다. 첫째, 서번트 리더십은 응집력에 긍정적인 영향을 미친다. 둘째, 서번트 리더십 요인 중 신뢰는 조직성과에 긍정적인 영향을 미친다. 셋째, 응집력 요인중 개인 사회적 응집력과 집단 응집력이 조직성과에 긍정적인 영향을 미친다. 넷째, 경로 분석 결과 서번트 리더십은 조직효과에 직접적인 영향을 미치며, 응집력을 통해서 간접적인 영향을 미친다. 즉, 시큐리티 종사자가 관리자에게 지각하는 리더십중 서번트 리더십은 조직의 경영에 있어서 응집력과 조직성과에 영향을 미쳐 조직의 경영을 촉진 시킨다.

공유경제기술인 블록체인기술을 활용한 인슈어테크 개선 방안 : 가축재해보험 사례연구 (A Case Study on the Application of Blockchain Technology for the InsurTech : Development of Livestock Insurance Product)

  • 박보경;여수현;이수아;양희동
    • 한국IT서비스학회지
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    • 제19권4호
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    • pp.125-138
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    • 2020
  • This paper proposes a more advanced livestock insurance product by comparing the status of livestock management in Korea with Netherlands case. The project focused on blockchain technology, IoT based management manual and planned livestock insurance related to Insurtech. The livestock insurance policy automatically stores information on each block through sensors attached to livestock, so that the livestock manager carries out follow-up manual for each livestock. Blockchain technology contains numerous advantages such as distributed ledger and irreversibility. However, the sharing of transparent information can be a burden to the policyholder. To compensate it, new business model needs to be proposed to provide incentives to the policyholder. We focused on the data of Gyeonggi Province, which suffered the most from African swine fever (ASF) in Korea. The corresponding Insurtech based livestock insurance can enable policyholders and insurers to build trust by sharing objective and transparent information, and maximize their respective profits by enabling mutual control.

효율적인 공개키 프레임워크에 대한 실용적 개선과 응용 (Practical Improvement of An Efficient Public-Key framework and Its Application)

  • 양종필;신원;이경현
    • 한국통신학회논문지
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    • 제31권4C호
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    • pp.472-481
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    • 2006
  • J. Zhou 등이 제안한 공개키 프레임워크는 인증서의 유효 기간은 여러 짧은 갱신 기간으로 나뉘어 지며, 각 인증서는 인증서 소유자(또는 조직적인 환경에서는 소유자의 관리자)의 제어를 통하여 각 갱신 기간의 종료 지점에서 취소될 수 있다. J. Zhou 등의 공개키 프레임워크는 인증서 검증자의 계산 및 통신 부담을 줄임으로써 효율성을 상당히 증진시키지만 실제 환경에 구현하여 적용할 경우 많은 문제점을 내포하고 있다. 따라서, 본 논문에서는 J. Zhou 등의 공개키 프레임워크 내의 보안 파라메타들을 재조명한 후, 실제 구현 환경에 적합하도록 개선하며, J. Zhou 등의 공개키 프레임워크에서 불필요한 신뢰기관을 제거함으로써 보다 실용적인 공개키 프레임워크를 제안한다. 그리고, 개선된 공개키 프레임워크를 기반한 실질적인 응용을 소개한다.

Relationship between Product Characteristics and Customer Purchase Intention in Cross-Border Online Shopping: Focus on Chinese Consumers

  • FU, Yi;KIM, Jae-Hyeon;CHO, Sung-Eui
    • 융합경영연구
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    • 제10권6호
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    • pp.47-57
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    • 2022
  • Purpose: This study explored the relationship between product characteristics and customer purchase intention in cross-border online shopping. Research design, data, and methodology: Through literature review, the research model of product characteristics and consumers' purchase intention is constructed, and trust is taken as a medium variable. Based on the survey data of Chinese consumers, empirical analysis and hypothesis verification are conducted. This study used SPSS version 21 to confirm the reliability and validity of the research model. To confirm the media effect of the model in this study, the Sobel Test was used. Results: The results of hypothesis identification of this research model showed that 8 of the 11 hypotheses were adopted and 3 were rejected. Results confirmed the relationship between product characteristics (specification, diversity, reputation, novelty, quality) and customer purchase intention. Conclusions: The result from this study had particular theoretical significance for improving the research on cross-border online shopping systems to improve the safety and satisfaction of customers in cross-border online shopping.

긍정 간호조직문화 측정도구 개발 (Development of a Positive Nursing Organizational Culture Measurement Tool)

  • 김미정;김종경
    • 대한간호학회지
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    • 제51권3호
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    • pp.305-319
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    • 2021
  • Purpose: The purpose of this study was to develop a measurement tool for a positive nursing organizational culture and to verify its reliability and validity. Methods: A conceptual framework and construct factors were extracted through an extensive literature review and in-depth interviews with nurses. The final version of the preliminary tool for the main survey was confirmed by experts through a content validity test and a preliminary survey of 40 nurses. Subsequently, the final tool was developed using a validity and reliability test containing 43 preliminary items. The final version of the tool was used with 327 hospital nurses in the testing phase for the main survey to assess validity and reliability. Results: From the factor analysis, 4 factors and 26 items were selected. The factors were positive leadership of the nursing unit manager, pursuit of common values, formation of organizational relationships based on trust, and a fair management system. The entire determination coefficient was 67.7%. These factors were verified through convergent, discriminant, and concurrent validity testing. The internal consistency reliability was acceptable (Cronbach's α = .95). Conclusion: Both the validity and reliability of the scale were confirmed demonstrating its utility for measuring positive nursing organizational culture. It is expected to be used for education, research, and practical performance policies regarding the nursing organizational culture.

패션브랜드 판매원의 내적특성이 판매 중심직무에 미치는 영향에 관한 연구 (A Study of the Effects of the Internal Characteristics of Fashion Brand Salespeople on Core Sales Tasks)

  • 오현정
    • Human Ecology Research
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    • 제59권3호
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    • pp.311-324
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    • 2021
  • The purpose of this study was to reveal the effects of internal characteristics, such as fashion involvement, personality characteristics, and customer orientation of fashion brand salespeople on the core sales tasks, and how the core sales tasks and internal characteristics differ depending on differences in the way salespeople are remunerated. The data were collected as a questionnaire to fashion brand salespeople in Gwangju from September to October 2020. Using 235 responses, the data were analyzed with SPSS 21.0 for frequency analysis, reliability analysis, t-test, factor analysis, and regression analysis. The research results were as follows. First, fashion involvement comprises factors such as 'fashion passion and sense'and 'fashion trend interest', and the greater the 'fashion passion and sense', the better the 'sales management'and 'customer relationship management'jobs. Second, 'esthetic openness', 'responsibility' and 'extroversion' of the big five personality characteristics have a positive impact on 'sales management' and 'customer relationship management' tasks. Third, customer orientation comprises factors such as 'customer-centric understanding'and 'gain customer trust', the greater the customer-orientation, the better the 'sales management'and 'customer relationship management'tasks. Fourth, according to the position of the salesperson, the group of professional salespeople at manager level had high responses in core sales tasks, fashion involvement, customer orientation, and characteristics such as 'agreeableness', 'esthetic openness', and 'responsibility'.

Managerial Overconfidence and Firm Value

  • Gao, Yu;Han, Kil-Seok;Chung, Kyoung-Hwa
    • 아태비즈니스연구
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    • 제12권3호
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    • pp.71-85
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    • 2021
  • Purpose - Prior studies have found that the characteristics of managers, corporate governance structure, corporate social responsibility and so on affect firm value. This study explores whether managerial overconfidence affects firm value through empirical analysis. Design/methodology/approach - Korean-listed non-financial companies from 2011 - 2017 are collected as the research sample. Firm value is measured by Tobin's Q, and managerial overconfidence is measured using a composite index encompassing various financial data. OLS and fixed effect model are used to investigate the relationship between managerial overconfidence and firm value. Findings - Managerial overconfidence is positively associated with firm value. Additional analysis reveals the following: (1) In the three subsamples of large, backbone, and small- and medium-sized enterprises, managerial overconfidence is beneficial to firm values. (2) Managerial overconfidence increases firm value on the t+1 year. Research implications or Originality - We use a comprehensive index with higher trust and feasibility to measure manager overconfidence and empirically confirm that managerial overconfidence can become a factor to improve firm value. Thus, it is necessary for shareholders to adopt an objective and neutral attitude and reasonably understand the psychological characteristics of managers when selecting CEOs. In addition, it is necessary to continue to optimize the measurement method of managerial overconfidence.

A Comparative Analysis of Integrated Project Delivery in Construction Versus Traditional Methods

  • Peressini, Anthony;Bristow, James;Motahari, Mahmoud;Karakouzian, Moses
    • 국제학술발표논문집
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    • The 9th International Conference on Construction Engineering and Project Management
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    • pp.669-677
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    • 2022
  • In this paper, different types of traditional project delivery methods in the construction industry were explored and a comparative analysis against Integrated Project Delivery (IPD) were performed. The advantages of IPD method for all parties, owner/engineer/architect/general contractor, were explored by reviewing the most recent literature. The literature suggests that IPD method should be the dominating project delivery method and diluting the conventional methods such as Design-Bid-Build due to more collaborative and mutually beneficial ways of doing construction; IPD is newer and a more comprehensive method to capture the intrinsic values of project collaboration. This paper presents a comparison of the commonly used methods of project delivery, Design-bid-build, CMAR, & Design-Build and addresses their advantages and disadvantages in differing project scopes and sizes. Several industry leaders with experience in the four types of project delivery addressed were surveyed. The survey results show an overwhelming desire for future projects to go toward IPD from the contractor/owner/RDP. The biggest obstacle facing a project from using IPD appears to be trust.

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좋은 돌봄의 필요조건과 저해요인에 관한 연구 - 노인돌봄을 중심으로 - (The Necessary Conditions and Deterring Factors of Good Care)

  • 석재은;노혜진;임정기
    • 한국사회복지학
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    • 제67권3호
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    • pp.203-225
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    • 2015
  • 노인장기요양보험 도입으로 돌봄서비스는 크게 성장하였지만, '우리가 과연 충분히 좋은 돌봄을 하고 있는가'라는 질문에 대해서는 긍정적 대답을 하기 어렵다. 이 연구는 우리 사회가 좋은 돌봄을 실현하기 위해서는 어떠한 조건이 필요한가를 파악하는 데 목적이 있다. 이 연구에서는 좋은 돌봄을 창출하는 필요조건과 저해하는 상황이 무엇인지에 대하여 현실적인 지식을 습득하기 위한 방안으로 포커스그룹 인터뷰(FGI)를 활용하였다. 포커스그룹 인터뷰는 요양보호사와 기관장을 대상으로 2014년 1월부터 3월까지 총 3회에 걸쳐서 진행하였으며, 인터뷰마다 3시간 정도 소요되었다. 분석 결과, 좋은 돌봄의 필요조건은 적극적 소통을 통한 상호 이해와 인정, 상호신뢰하고 존중하는 좋은 관계 맺기, 요양보호사의 전문성, 센터 관리자의 전문성, 가족-노인-요양보호사의 3각 파트너십으로 분석되었다. 반면, 좋은 돌봄의 저해요인은 사회적 인정을 받지 못하는 돌봄노동, 돌봄노동의 무정형성과 남용, 요양보호사 및 관리자의 비전문성, 가족의 부적절한 간섭과 무관심, 장기요양환경의 구조적 제약으로 분석되었다.

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