• Title/Summary/Keyword: Manager support

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The Effects of Conflict Resolution Strategies on Relationship Learning and Performance (갈등해결전략이 관계학습과 성과에 미치는 영향)

  • Noh, Won-Hee;Song, Young-Wook
    • Journal of Distribution Research
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    • v.17 no.3
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    • pp.93-113
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    • 2012
  • Early conflict research in channel and organization area have focused on the definition of conflict construct, its cause, consequence and identified conflict resolution management. Recent studies about conflict, however, have explored new assumption of complexity, a multidimensional conflict construct, contextual conflict management strategies, positive and negative conflict/consequence, and the conflict resolution strategy. Although many literatures exists on channel conflict resolution, little research has been done about relationship learning and performance from conflict resolution perspective. This study explores how channel members can achieve a relationship learning, as a conflict resolution mechanism, which enhance co-created value in marketing channel relationship. Therefore we propose that conflict resolution strategies(collaborating behavior and avoiding behavior) influence channel performance(effectiveness and efficiency) through relationship learning processes(learning via information exchange, joint interpretation and coordination, relationship-specific knowledge memory), in view of buyer-seller relationship. The research model is shown at

    . A total of twelve hypotheses were established through prior studies dealing with conflict and relationship marketing theory. Then we drove conceptual research model. For the purpose of empirical testing, we managed to obtain the list of suppliers of 24 retailers from 5 retailer formats, such as department store, discount store, convenience store, TV home-shopping and internet shopping mall. They were asked to respond to the survey via face-to-face interview conducted by a professional research company. During the one month period of June 2009, we were able to collect data form 490 suppliers. The respondent were restricted to direct dealing authorities and manager with at least three months of dealing experience with retailers. Structural equation modeling on the basis of the results of survey were done to analyze. As a result, eight among twelve hypotheses were supported. The analysis result indicated that collaborating behavior had positive effect on three forms of relationship learning, but avoiding behavior has negative effect on only information exchange. Joint interpretation and coordination, relationship-specific knowledge memory had positive effect on relationship performances, but information exchange had no effect on performances. The results support our basic thesis that the use of conflict resolution strategies have different effect on developing relationship learning, which leads to channel performances. In particular, collaborating behavior is positively related to relationship learning, and avoidance behavior is negatively related to information exchange. Relationship learning is partially contributed to channel performance.

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Pastor's Expectations from Parish Nurses (목회자의 목회간호에 대한 역할기대)

  • Kim, Chung-Nam;Kwon, Young-Sook
    • Research in Community and Public Health Nursing
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    • v.7 no.1
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    • pp.154-169
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    • 1996
  • Parish nursing is a community health nursing role developed in 1983 by Lutheran chaplain Granger Westberg. An increasing emphasis on holistic care, personal reseponsibility for a healthy lifestyle, and changes in healthcare delivery systems have undoubtedly facilitated the establishment and nurturance of an innovative nursing role in the community. Parish nurses are functioning in a variety of church congregations of various denominations. The parish nurse is a educator, a personal health counselor, a coordinator of volunteers. The parish nurses helps people relate to the complexed medical care system and assists people to integrate faith and health. The autors conducted a study on pastor's expectations from parish nurses. Results of this study will be useful to those instrumental in planning, initiating, supporting, and evaluating a parish nurses program The research was done on 130 pastors in Taegue and Kyong Sang Buck Do, of various ages ranging from their 20's to 60's: and pastoring churches of various sizes, ranging from under 100 to over 300 members. 94.6% agreed that they needed a parish nurse on their staff; and 86.2% said they wanted to start a parish nurse program in their churches if certain basic conditions were met. The pastors responded that some would hire the nurses on a full-time basis(22.3%), a part -time basis (37.7%) or use volunteer nurses (40%). The pastors said they would expect the following from a parish nurse: health counselling (80.0%) regular health check-ups (78.5%) health care for the elderly (78.5%) health information and education (72.3%) hospice care (72.3%) visiting sick church members at home (69.2%) arranging and training volunteers to help the seek (59.2%) health care for expectant mothers (50.0%) introducing and taking people to health care facilities (46.2%) The pastors were surveyed about specific areas of health education they would want the parish nurse to teach(for example, high blood pressure and heart disease prevention and management(76.2%) ; stress management(74.6%); and diabetes prevention and management(73.8%). The pastors were surveyed about specific areas of health counselling they would expect the parish nurse to do (for example, drug abuse, (73.1), alcohol abuse(64.6%), marriage conflict(60.0%), recovery after the loss of a loved one(56.9%), and women's conflict with parents-in-law(53.8%). The pastors were surveyed about types of things they would want included in regular health check-ups, what they would want a parish nurse to do on home visits, and what they would want included in home care for the elderly. They were also surveyed on what kind of spiritual care they would like parish nurses to give. Most (90.7%) wanted their parish, parishioners to be involved in the parish nurses program as volunteers, and in a variety of ways(such as visiting sick in their homes(68.5%) and helping with housework(63.1%) and taking sick people to health facilities(60%). Parish nurses role, activities, and boundaries of practice should be continuously monitored and refined and a 'case manager' should be conceptualized as an additional or all-encompassing role. An initial parish / community needs and readiness assessment should be done prior to establishing a program to detemine if the congregation is ready, willing, and able to support such a position for at least a 2 to 3 year period.

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A Study on the Legal Issues of Proposed Korean Airport Facility Act (공항시설법 제정(안)의 내용과 쟁점)

  • Kim, Tae-Han
    • The Korean Journal of Air & Space Law and Policy
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    • v.26 no.2
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    • pp.101-124
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    • 2011
  • Since 1961, Aviation Act has regulated all aspects related to air transport business, aviation safety and airport. However, we are to face the new challenges that have to support air transport business more efficiently and air transportation services to the people effectively in condition of the globally competitive air transport industry. In this sense, the government proposed to devide "Aviation Act" into 'Air Transport Business Act', 'Aviation Safety Act', 'Airport Facility Act' in a timely manner. At first I am to take a look about the laws of traffic-related legislation and national laws of Japanese aviation system, and to evaluate implications. In addition, the background, the organization and the main information of the Act (Draft) will be introduced. And I would like to discuss the issues raised and suggest an alternative. In particular, the name of the Act (Draft), the specifying of airport manager operater, accounting method of airport development projects belong to the nation, the delegation of the authority and other issues are discussed to provide a starting point. In conclusion, the division of current "Aviation Act" is considered absolutely necessary. To stimulate fair competition, safety regulations and efficiency, the legislation process would be desirable in the direction of the total development of the aviation industry as well as ensuring aviation safety.

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Study on the Relationship between Capital Structure and Earning Management in the Korean Shipping Companies (해운기업의 자본구조와 이익조정 간의 관계에 관한 연구)

  • Lee, Sung-Yhun;Ahn, Ki-Myung
    • Journal of Navigation and Port Research
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    • v.41 no.4
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    • pp.235-242
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    • 2017
  • Earnings management is defined as an intentional act during the financial reporting process or a manager's choice of accounting policies to avoid earnings decreases or obtain some private gains. Shipping firms have a highly debt-intensive capital structure and a significant motivation in earnings management to avoid failure of a Debt Covenant. From this point of views, this paper tries to determine the relationship between the capital structure and discretionary accruals estimated using the re-modified Jones model (1995). The sample used to test the research models is made up of 87 Korean shipping firms during the period from 2007 to 2015. A histogram analysis, t-test and FGLS confirm the possibility of using earnings management, and it proved that Korean shipping firms manage their earnings to avoid financial loss. An analysis of the relationship between the capital structure and earning managements, shows it is difficult to support the Debt Covenant, shown as a negative relationship between the debt ratio and debt maturity as shipping firms' capital structure and discretionary accruals as earning management variable. An additional analysis presents a negative relationship between previous debt maturity and discretionary accruals, and the possibility of earning management in a highly increased debt ration group.

Education Needs Assessment of Managers for Learning Organization in Small and Mum Enterprises (중소기업 학습조직 담당자의 교육 요구조사)

  • Lim, Se-Yung;Yeom, Myeong-Guk
    • 대한공업교육학회지
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    • v.37 no.2
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    • pp.1-19
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    • 2012
  • In this study, to figure out the demands for learning, a survey was conducted on learning organization agents participating in learning organization project supported by public fund, through measuring their awareness level of the role and tasks drawn from the precedent study. This questionnaire was developed with four roles and twenty competencies drawn from the precedent study. After conducting the survey on over 200 small and medium corporations participated in learning organization project, the data was analyzed about the role and competency from 123 answer sheets collected. The results were as following First, the awareness of role importance was higher(4.36) than present level(3.73), and was important in order of innovator, operator, spreader, promoter. Second, in competitive importance of learning organization agents, the role of spreader was high, that of promoter was low. Third, in awareness level of learning organization agents, the demand level was generally high(4.1), but acquired level was generally low, so there was a wide gap between the demand level and acquired level. Forth, From the analysis result of those data about work competency of learning organization agents, learning organization promoter and learning leader, KMS operator ability and outcome were come out to be necessary, and next administrative ability about organization changes were come out to be necessary.

A Study on the Method of Rural Rental Housing Management by Analysis of Rural-Fishing New Town Rental Housing (농어촌 뉴타운 공공임대주택 관리 분석을 통한 농촌형 임대주택 관리방안에 관한 연구)

  • Park, Mi-Lan;Park, Heon-Choon;Kim, Jin-Wook;Ryoo, Yeon-Su
    • Journal of the Korean Institute of Rural Architecture
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    • v.17 no.3
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    • pp.55-62
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    • 2015
  • Recently as return farmers has been increased rapidly, the introduction of a system of rental housing is being considerated in order to induce regional fixation. It was examined organizational management, business scope of rural type rental housing, management role, through the analysis about the management realities of the business of similar form Rural-Fishing New Town project. Jangseonggun and Hwasungun have maneged rental housing 280ho in Rural-Fishing New Town project. It is large village among Rural Rental Housing. And these counties have organized the complex on a large scale among the rental housing. Local governments have managed and operated directly, also these governments have two different methods for the co-management, and the way of making payment. Rental housing management services are divided into rental management, housing management, tenant management. Rental management services such as residents of recruitment, tenants and retreat, rent collection and the storage, management and leasing promotion of the cantilever, surveys of residents. Housing management services such as check of various facilities, maintenance and maintenance work, security and cleaning and daily facility management. Tenant management is life management in connection with housing welfare. In the rural type of rental housing, there are few cases to operate a management office. It is often supplied by rental housing to buy a house or vacant land within the existing village. In this case, by utilizing community facilities within the existing village instead of establishment of extra facilities,It doesn't need to make payment for maintenance fee. In the smaller complex than No. 20, it is self-managed by the tenants in order to reduce the administrative costs and specify the necessary municipal manager. Organization form can be maneged directly from local governments and part of for the management of the building can be employed a mixed management system to delegate management to private organizations such as non-profit organizations or neighborhood association. Tenant management helps people who move in a rental house live on stable circumstance in there area by connection with the program of life support.

Design and Implementation of A Distributed Information Integration System based on Metadata Registry (메타데이터 레지스트리 기반의 분산 정보 통합 시스템 설계 및 구현)

  • Kim, Jong-Hwan;Park, Hea-Sook;Moon, Chang-Joo;Baik, Doo-Kwon
    • The KIPS Transactions:PartD
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    • v.10D no.2
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    • pp.233-246
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    • 2003
  • The mediator-based system integrates heterogeneous information systems with the flexible manner. But it does not give much attention on the query optimization issues, especially for the query reusing. The other thing is that it does not use standardized metadata for schema matching. To improve this two issues, we propose mediator-based Distributed Information Integration System (DIIS) which uses query caching regarding performance and uses ISO/IEC 11179 metadata registry in terms of standardization. The DIIS is designed to provide decision-making support, which logically integrates the distributed heterogeneous business information systems based on the Web environment. We designed the system in the aspect of three-layer expression formula architecture using the layered pattern to improve the system reusability and to facilitate the system maintenance. The functionality and flow of core components of three-layer architecture are expressed in terms of process line diagrams and assembly line diagrams of Eriksson Penker Extension Model (EPEM), a methodology of an extension of UML. For the implementation, Supply Chain Management (SCM) domain is used. And we used the Web-based environment for user interface. The DIIS supports functions of query caching and query reusability through Query Function Manager (QFM) and Query Function Repository (QFR) such that it enhances the query processing speed and query reusability by caching the frequently used queries and optimizing the query cost. The DIIS solves the diverse heterogeneity problems by mapping MetaData Registry (MDR) based on ISO/IEC 11179 and Schema Repository (SCR).

Design and Implementation of a Subscriber Interface Management System in ATM Network (ATM망을 위한 가입자 인터페이스 관리 시스템의 설계 및 구현)

  • Lee, Byeong-Gi;Jo, Guk-Hyeon
    • Journal of KIISE:Computing Practices and Letters
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    • v.5 no.6
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    • pp.782-792
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    • 1999
  • 효과적인 ATM 망의 관리는 연결 지향 환경, 다양한 서비스 등급, 대규모 트래픽, 가상 망 구성 그리고 여러가지 트래픽 유형 등과 같은 다양한 ATM 특성을 다룰 수 있어야만 한다. 이를 위해 ATM 포럼에서는 ATM 장치, 사설망, 공중망 및 그들간의 상호작용을 지원하기 위한 ATM 망 관리 참조 모델을 정의하였으며, 그 중 하나가 서로 다른 판매자로부터의 ATM 장비들간의 상호동작성을 보장하기 위해 SNMP 기반 망 관리 프로토콜을 통해 상호 연결된 인터페이스를 관리할 수 있도록 정의된 통합 지역 관리 인터페이스(ILMI) 프로토콜이다. ILMI의 목적은 두 인접한 ATM 장치로 하여금 그들 간에 공통의 ATM 링크에 대한 동작 파라메타를 자동적으로 구성할 수 있도록 함으로서, 관리자에 의해 수동 구성이 아닌 ATM 장치 상호간의 플러그 앤 플러그 기능을 지원하는데 있다. 본 논문에서는 이러한 ILMI 기술을 바탕으로 공중망 ATM 교환기에 연결된 가입자의 물리 인터페이스, ATM 계층 인터페이스, VPC 및 VCC의 구성 및 상태 정보를 효율적으로 관리하며, 가입자 시스템의 ATM 주소를 자동으로 등록, 관리할 수 있도록 하는 가입자 인터페이스 관리 시스템(SIMS)을 설계하고, 구현하였다. Abstract An effective ATM management must address the various features of ATM such as connection-oriented environment, varying class of service, large scale traffic, virtual network configurations and, and multiple traffic types. For this, ATM network management reference model defined by ATM Forum describes the various types of network management needed to support ATM devices, private networks, public networks, and the interaction between them. One of these types is Integrated Local Management Interface (ILMI) defined to manage interconnected interface through SNMP-based network management protocol for ensuring the interoperability of ATM devices from different vendors. The purpose of ILMI is to enable two adjacent ATM devices to automatically configure the operation parameters of the common ATM link between them and then to provide a Plug and Plug function to any ATM devices with not a passive configuration by manager but a automatic configuration. This paper design and implement a Subscriber Interface Management System (SIMS) which provide automatic registration and management of ATM address of subscriber system and efficiently manages physical interface of subscriber who is connected to public ATM switch, ATM layer interface, configuration information and status information of VPC and VCC.

Evaluation of Appraisal and Disposal Function of the Standard Records Management System (표준기록관리시스템 평가·폐기 기능 평가)

  • Lee, Bo-Ram
    • The Korean Journal of Archival Studies
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    • no.38
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    • pp.37-73
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    • 2013
  • Legislative stability of the production and management of electronic records and the enhancement of infrastructure have reached significant levels through relentless efforts of academic and public institutions in the field. In addition, appraisal and disposal of records also have to be done by retention periods, business functions, administrational and historical values, and certain procedures. The law specifies that public institutions must assign record managers. The underlying reason is for record managers to arbitrate the review process when records are to be evaluated and discarded and to prevent unauthorized disuses. It is also for just evaluations with the professionalism. Evaluation and discard of records have significant meanings in record management. Thus, these processes need to be handled properly in the standard record management system. Evaluation should be proceeded by the law enacted under the task functional and social agreement. Since, the record discard is decided through the technical and logical process, the support for evaluation and discard works are important above all things. In this paper, I deducted functional requirements of standard record management system by analyzing methods including the analysis of legislation and standard related to electronic records and the examination of the user's manual of record management system. I researched through the interviews of the record managers in public institutions. Based on this research, I deducted the implications for the evaluation of standard record management system and the estimation of functional requirements for discard. I also discussed future directions of improvements and follow-up studies.

Design of an Efficient Control System for Harbor Terminal based on the Commercial Network (상용망 기반의 항만터미널 효율적인 관제시스템 설계)

  • Kim, Yong-Ho;Ju, YoungKwan;Mun, Hyung-Jin
    • Journal of Industrial Convergence
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    • v.16 no.1
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    • pp.21-26
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    • 2018
  • The Seaborne Trade Volume accounts for 97% of the total. This means that the port operation management system can improve port efficiency, reducing operating costs, and the manager who manages all operations at the port needs to check and respond quickly when delays of work and equipment support is needed. Based on the real-time location information confirmation of yard automation equipment used the existing system GPS, the real-time location information confirmation system is a GPS system of the tablet, rather than a port operation system that monitors location information for the entered information, depending on the completion of the task or the start of the task. Network configurations also reduce container processing delays by using commercial LTE services that do not have shading due to containers in the yard also reduce container processing delays. Trough introduction of smart devices using Android or IOS and container processing scheduling utilizing artificial intelligence, we will build a minimum delay system with Smart Device usage of container processing applications and optimization of container processing schedule. The adoption of smart devices and the minimization of container processing delays utilizing artificial intelligence are expected to improve the quality of port services by confirming the processing containers in real time to consumers who are container information demanders.