• Title/Summary/Keyword: Management types

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A Study of General Reducing Criteria of Customer -Oriented Perceived Gap for Hotel Service Quality

  • Chen, Ching-Piao;Deng, Wei-Jaw;Chung, Yi-Chan;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.9 no.1
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    • pp.113-133
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    • 2008
  • In recent years, speedy development of Taiwan's hotel industry intensifies market competition, customers' demands on hotel services quality also increase with the increase of their consumption consciousness, and their demands on hotel types diversify, therefore hotel industry should concern on their unique management services quality brought by their different hotel types. The current designed service system or service transmission process may fail to meet customers' demands owing to emphasizing degree gap in service quality. What is worse, it is difficult for hotel industry to actualize complete customer segregation and to provide customized services, therefore comprehensive understanding of customers' demands on the service quality of different types hotels would contribute to operating management improvement of Taiwan hotel industry. This paper divides Taiwan hotels into three types: international tourism commercial type, holiday type and motel, the general hotels. It studies the emphasize degree gap in service quality between the industry and the customers. Data analysis shows that service quality gap (perceived gap) of hotels of different types exists in several quality aspects; what's more, the perceived gaps, service quality aspects, and its items of different types of hotel are also different. After an integrated analysis, this paper puts forward a general and customer-oriented quality item suitable for hotel industry to shorten the perceived gap of service quality, so that the hotel industry could design a service system and service transfer system, which could meet most lodging customers' demands in the context of pluralized customer sources.

Framework for a Strategic Knowledge Management for Construction Companies (건설기업의 전략적 지식축적 Framework)

  • Jung Young-Soo;Kang Seung-Hee;Lee Kyoo-Hyun;Choi In-Sung
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2005.05a
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    • pp.157-160
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    • 2005
  • The purpose of this paper is to develop a framework for strategic construction knowledge management. The variables of proposed framework includes knowledge types, strategic business functions, and engineering data types. The Proposed framework and knowledge action Plan for the construction company will contribute to develop knowledge management system related to engineering capabilities of strategic business functions

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Actual Vegetation Types and Characteristics of the Baengma Urban Natural Park in Incheon (인천 백마도시자연공원 현존식생 유형과 특성)

  • Cho Woo;Kim Jong-Yeop;Hong Suk-Hwan
    • Korean Journal of Environment and Ecology
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    • v.19 no.4
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    • pp.358-366
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    • 2005
  • This study was carried out through the analysis of the actual vegetation types and characteristics in Baengma Urban Natural Park, Incheon to accumulate basic data for the forest vegetation management. The actual vegetation was classified into 39 types. Area of Robinia pseudoa-cacia forest was the widest($34.0\%$) in the afforested vegetation types, while Quercus monglica forest occupied the widest area($12.1\%$) in the natural vegetation types. The map of actual vegetation characteristics was drawn on the basis of stratum structure, plant development tendency and environmental condition of the actual vegetation types. We reclassified it into 16 types and proposed the management plan.

Conflict Structure of Urban Growth Management Policies and Conflict Mitigation Alternatives : Lessons from the United States' Experience (도시성장관리정책의 갈등 구조 및 조종 미국 도시성장관리정책의 교훈)

  • 전명진;박성희
    • Journal of the Korean Regional Science Association
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    • v.13 no.2
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    • pp.143-155
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    • 1997
  • This study aims at drawing implications for Korea's urban growth management policies from U.S.A's experience on this issue. This study analyzes two types of contradictions in planning and implementing urban growth management policies: 1) value conflicts in goal setting and 2) contradictions among different level of governments (local, province, nation). As mentioned by Campbell (1996), there are three types of conflicts in objective values (efficiency, equity, and environment protection): property contradiction between economic growth and equity, resource conflict between efficiency and environment protection, and development conflict between equity and environment protection in urban growth management policies. In implementing urban growth management three types of conflicts in goal values should been taken into consideration. Contradictions among local governments, province, and central government are also found in implementing growth management policies. The lessons from the United State are as follow: 1) growth management plans are initiated by the local government and during the planning process adjacent local governments review a local government's growth management plans and give inputs for the plan, 2) local government and State work together for growth management planning and specially, the State provides technical and financial assistance to local government, and 3) the State plays leading roles in local government's planning and implementing of growth management policies with carrot and stick policy.

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A Study on Analysis of Types and Roles of Records Management & Archives Professionals Abroad (국외 기록관리 전문직 유형 및 역할 분석 연구)

  • Kim, Heejung
    • Journal of Korean Society of Archives and Records Management
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    • v.7 no.1
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    • pp.129-143
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    • 2007
  • In this study, various types and roles of records management and archives professionals are reviewed. Throughout the literature review, types and roles of the records management and archives professionals are analyzed. The results show that roles of professionals can be divided into the areas of records, users and management. In addition to focusing on records and archives, modern archival professionals must also be adept in such areas as knowledge management and digital asset management. Business and management skills for forging partership with related organizations are also needed.

A Data Placement Method of NOD systems based on data types (데이타 종류에 기반한 NOD 시스템의 데이타 배치 방법)

  • 장시웅
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.3 no.2
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    • pp.421-431
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    • 1999
  • NOD systems contain the data of multiple types such as text, image and video, and the size of NOD data depend on their data types. Therefore, in this paper, we propose a Data Placement Method based on Data Types(DPMDT), in which the data placement method depends on their type. Then, we analyze the performance of DPMDT with that of a Time Based Storage Management(TBSM) in which the data placement method depends on their created date, and that of Rate Based Storage Management(RBSM) in which the data placement method depends on their created date and accessed rate. In case of long playback of video news and a few disks(one disk), our results show that the performance of DPMDT is less efficient than that of TBSM and RBSM methods, however, in case of over 2 disks, the performance of DPMDT is more efficient than that of TBSM and RBSM methods.

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A Study on the Contingency Model for S/W Development Project Management (S/W 개발 프로젝트 관리를 위한 상황 모형 연구)

  • Hong Myung-Hon;Kim Jeong-Gon;Kim Shin-Kon
    • Journal of Information Technology Applications and Management
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    • v.13 no.2
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    • pp.145-162
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    • 2006
  • Despite the careful attention paid by managers and researchers to the effective administration of the S/W Development Project, there are cases where the project goes over-budget or misses deadlines. Existing research blames these problems on task complexity or mismanagement. In order to verify the results that varied according to the fitness between the Task Characteristics and the Project Management Types, a contingency model was employed. The verification of the contingency model demonstrated that the greater the task complexity, the greater the effectiveness of the project coordination, and the lesser the task complexity, the greater the effectiveness of project control. This research is theoretically important in that it develops a composite model to verify the relation between the three factors of Task Characteristics, Project Management Types, and Project Performance that compose the S/W Development Project.

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Difference in Happiness Level of Workers Depending on the Leadership Type (상사의 리더십 유형에 따른 근로자의 행복 수준 차이)

  • Cho, Hyun-Jung;Lee, Hyunmin;Lee, Yujin
    • Knowledge Management Research
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    • v.23 no.3
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    • pp.111-128
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    • 2022
  • The purpose of this study is to identify the difference in happiness of workers depending on the perceived leadership types in a big company in Korea. The research objectives were 1) to identify the managers' leadership types which their workers perceive in a big corporate organization, and 2) to analyze the difference in a degree of workers' happiness according to the types of manager's leadership. To this end, a latent profile analysis was conducted. The research results are as follows. There were four types of leadership: 1) the Elite type which shows perfect ability in each area of self-management, task management, people management, and organization management, 2) the Competent type which has excellent self-management skills, good levels of task management and organizational management skills, but relatively poor people management skills, 3) the Self-centered type with the average levels of self-management, task management and organization management but with the poor level of people management skills, and lastly 4) the Passive type with the average level of self-management, somewhat low levels of task management and organization management skills and the poor level of people management skills. In addition, there was a statistically significant difference in the degree of happiness of workers according to the manager's leadership type. This study is meaningful in that it presented the leadership types of managers in a big company through the latent profile analysis and provided its implications on the workers' happiness.

A Study on the Classification of Management of Multi-Family Housing (공동주택 관리업무의 체계적인 분류에 관한 연구)

  • Kwon, Myoung-Hee;Kim, Sun-Joong
    • Journal of the Korean housing association
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    • v.24 no.1
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    • pp.11-20
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    • 2013
  • The purpose of the study was to develop a classification of management for the qualitative improvement of the management of multi-family housing. The date were analyzed using the Excel program in terms of frequency and, criticality analysis in order to draw items stage by stage. The process of research was as follows: The first process drew classification of types using the content analysis of the documented studies. The second process examined subcategories according to classification of types via interviews of supervisors. Further, the criticality analysis between the two items was examined. Additionally, when this study surveys and analyzes the satisfactions and importance of management on the basis of the classification, it can have an effect on management by reflecting the result. In conclusion, the classification of the management of multi-family housing will make up the improvement scheme of supplement education, certification related management and management regulations on the characteristics of multi-family housing by types of houses in the future.

A Study on Sociocultural Attitudes and Appearance Management Behavior in accordance with Gender Role Identity

  • Park, Eun-Hee
    • Journal of Fashion Business
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    • v.16 no.3
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    • pp.107-124
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    • 2012
  • The purpose of this study was to classify types in sense of gender role identity and to figure out the difference among sociocultural attitude, benefits of clothing pursuit, and appearance management behaviors by sense of gender role identity types. Questionnaires were administered to 455 people in their twenties and thirties living in Daegu and Kyoungbuk area. Data were analyzed by using frequency, factor analysis, credibility, $X^2$-test, ANOVA, Duncan-test, and t-test. The findings are as follows. First, Men of androgyny group showed the highest rate of 38.5% followed by undifferentiation(22.9%), masculineness(21.0%), and feminineness(17.6%). Women of undifferentiation group showed the highest rate of 33.2% followed by feminineness (25.2%), androgyny(22.0%), and masculineness(19.6%). Second, factors of sociocultural attitude were internalization and recognition. Benefits of clothing pursuit consists of the factors such as consciousness of others, personality, and vogue pursuit. Factors of appearance management behaviors were dressing, skin management, plastic surgery management, weight management, health management, and hair management. Third, the result from the difference between sociocultural attitude and benefits of clothing pursuit by sense of gender role identity types, men of androgyny and feminineness showed highest in recognition while women of androgyny showed highest in internalization and recognition. The result of the difference in benefits of clothing pursuit by sense of gender role identity shows that both men and women of androgyny group have high tendency for being conscious of others, personality pursuit, and vogue pursuit while men of undifferentiation and masculineness have low interest in dressing in relationship with others. Fourth, the examination of the difference in appearance management behavior by sense of gender role identity types found men of androgyny group managed dressing, skin, weight, health and hair most while women dress and health most. Men of undifferentiation group managed dressing and weight least, while men of masculineness health, and men of feminineness hair least.