• The Journal of Asian Finance, Economics and Business
• /
• 제10권1호
• /
• pp.9-17
• /
• 2023

The study attempted to answer the questions related to the expected effects of supply chain management variables which include: Partnership with Suppliers (PS), Relationships with Customers (RC), Quality of Information Exchange (QIE), and Postponement (P), as independent variables, total quality management (TQM) as a dependents variable, and just in time (JIT) as a mediator variable. The study relies on the descriptive approach by conducting an empirical study on commercial companies in Riyadh Governorate in the Kingdom of Saudi Arabia. Through the methods of descriptive and analytical statistics represented in exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM)), using the AMOS and SPSS programs, the results of the applied study indicated that: There is an effect of supply chain management variables (quality of information exchange, Postponement) on just in time (JIT), there is no effect of the supply chain variables (relationship with customers, partnership with suppliers) on just in time (JIT), there is an indirect effect of the quality of information exchange, Postponement, partnership with suppliers, the relationship with customers on total quality management (TQM), relationship with customers affect on total quality management (TQM) indirectly, just in time (JIT) does not affect total quality management (TQM)

• 한국경영과학회:학술대회논문집
• /
• 대한산업공학회/한국경영과학회 1995년도 춘계공동학술대회논문집; 전남대학교; 28-29 Apr. 1995
• /
• pp.827-844
• /
• 1995

Total Quality Management (TQM) is the aggregated management philosophy for quality including production, operation, human resource, leadership, marketing, and etc. TQM is the advanced concept and philosophy rather than traditional "Quality Control" or "Quality Assurance". Nowadays, downstream costs has been increased, that made cost accountants' attention to costs of quality. Many countries have developed their own quality awards system in order to improve overall national quality level. The Deming Prize of Japan and Malcolm Baldrige National Quality Award (MBNQA) of United States are two representatives of quality prizes. We compared the two awards by means of their history, objective, coverage, and judging criteria. Deming Prize has a longer history than MBNQA. Deming Prize selects five winners a year, while MBNQA has two or three areas. The biggest difference is judgement criteria. The Deming Prizes focuses on statistical control which is a traditional quality control method, while MBNQA concentrates on modem business concept such as customer satisfaction. The suggestions to these awards are: evaluate more on information of quality; evaluate more on inter-functional relationship between quality control function and other link more financial success.e financial success.

• 품질경영학회지
• /
• 제45권4호
• /
• pp.629-648
• /
• 2017

Purpose: The world faces a great turning point fundamentally rebuilding the future, and human lives, by embracing the 4th industrial revolution era. This paper aims to seek new and various business models in the 4th industrial revolution era, and to examine the evolution of quality management in the changing of the industrial ecosystem. Methods: This paper examines the various strategies of approaching the 4th industrial revolution in Germany, the USA, Japan, China, and Korea. This paper also draws detailed items by classifying the six major items of Malcolm Baldridge into large, medium, and small scale classifications, researches items from the technical perspective by applied fields, and the four major factor perspectives of quality management, as well as analyzes the relevant items in a multidimensional method. After a questionnaire survey targeting 200 quality experts was conducted, the important quality management factors were selected by applying the Analytic Hierarchy Process (AHP) method. Results: The importance of the general criteria was analyzed in the order of customers, MAKM (measurement, analysis, and knowledge management), workforce, strategy, operations, and leadership. As for the importance analysis results of the secondary subcriteria, the following items are highly analyzed: senior leadership, searching business model's innovation opportunity, customer satisfaction improvement, big data utilization, systematic management of workforce, and, planning and design quality. Conclusion: In the era of the Internet of everything, when complexity increases, this study presented a quality management direction suitable for new business methods challenging existing orders by drawing on quality management priorities.

• 산업경영시스템학회지
• /
• 제41권3호
• /
• pp.50-60
• /
• 2018

The use of Project Management Information System (PMIS) is increasing in project management industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project performance. However, how much and which parts of project management performance are affected by PMIS still need to be studied further. The purpose of this study is to investigate the impact of PMIS quality on project management performance. We collected data from various project based industries such as construction, defense, manufacturing, software development and telecommunication by using survey questionnaire. PMIS quality was measured in three dimensions. They are system quality, information quality and service quality. Project management performance was measured in nine variables such as time reduction, work accuracy, cost management, etc. Statistical analyses such as multiple regression were used to analyze the data. The results showed that PMIS quality had significant impacts on the project management performance and user satisfaction. It was notable that only two dimensions out of the three PMIS quality dimensions, system quality and information quality, affected the project management performance. Also, it was found that PM performance played a mediating role between PMIS and user satisfaction, and between PMIS and reuse intention. The contribution of this research is that it helps to clarify what aspects of PMIS affect the project management performance and user satisfaction.

• 한국물환경학회지
• /
• 제27권2호
• /
• pp.228-234
• /
• 2011

The goal of water quality management on stream and watershed is to focus not on discharged loads management but on a water quality management. Discharged loads management is not goal of water quality management but way for perform with total maximum daily loads management. It is necessary to estimate the relation between non-point source with stromwater runoff (NPSSR) and water quality to select a watershed where it is required to manage NPSSR for water quality improvement. To evaluate the effects of NPSSR on stream's water quality, we compare the aspects of water quality in dry and wet seasons using flow duration curve analysis based on flow rate variation data by actual surveying. In this study we attempt to quantify the variation characteristic of water quality and estimate the Inflow characteristic of pollution source with water quality and flow rate monitoring on 10 watersheds. We try to estimate water quality and flow rate by regression analysis and try again regression analysis with each high and low water quality data more than estimations. An analysis of relation between water quality and flow rate of 10 watersheds shows that the water quality of the Nonsan and the Ganggyeong streams had been polluted by NPSSR pollutants. Other eight streams were important point source more than NPSSR. It is wide variation range of $BOD_5$ also high average concentration of $BOD_5$. We have to quantify water quality variation by cv1 in wet season and cv365 in dry season with comparing the estimate of high water quality and low water quality. This method can be used to indicator for water quality variation according to flow rate.

• 한국건설관리학회논문집
• /
• 제3권3호
• /
• pp.75-83
• /
• 2002

1997년 건설교통부는 건설기술관리법 개정을 통해 국내 품질관리체계를 정립하였다. 개정된 법제도하에서는 발주자가 건설공사비에 품질관리비용을 계상하여야 한다. 그러나 국내 법제도 및 관련규정들 간에 품질관리원의 역할 책임 등에 다소 차이가 있어 비용계상의 대상업무 범위가 불분명한 실정이며, 이로 인하여 규정된 업무를 수행하기 위한 비용 계상에도 어려움이 있다. 이러한 어려움을 해결하기 위하여 본 연구에서는 국내법에서 요구하고 있는 품질관리원의 역할을 해석하고, 이러한 해석을 바탕으로 품질관리비 산출기준(안)을 제시하였다.

• 국제학술발표논문집
• /
• The 2th International Conference on Construction Engineering and Project Management
• /
• pp.206-217
• /
• 2007

Generally, there is confusion as to what constitutes TQM, though it can be regarded as a set of concepts and tools for getting all employees focused on continuous improvement, various schools of thought have defined or classified the critical success factors as constructs, concepts and principles. Therefore the main aim of this paper is to provide a practical approach for understanding the quality management terminology. Using the existing quality management measurement instruments available in literature, the terminology used is classified into constructs, practices and finally tools or techniques. Quality Management may then be viewed as a combination of the three sets of terminology. Drawing on the quantitative study which investigated the implementation of TQM within the SME, the critical factors of TQM as used in that study as used to demonstrate the practical approach or methodology for the understanding of the terms thus used. For the benefit of practitioners within the Construction Management field, a bit of clarity is required as regards the terminology used. This study contributes to clarifying the conflicting results being reported in the quality management literature which inevitably leads to having different levels of analysis of Quality Management. Accordingly, the strength of quality management compared with other business philosophies should then focus on the practical methodology, namely the practices and techniques.

• 품질경영학회지
• /
• 제32권3호
• /
• pp.126-140
• /
• 2004

The AS 9100 aerospace standard has become the aerospace quality management system standard agreed to, instead of ISO 9001 and MIL-Q-9858A by international aerospace manufacturing companies. In this paper correlative requirements of each of the standards are compared and analyzed. Then the evolutionary concept and its direction is proposed as a guide to participate in the preparation and establishment of current aerospace quality management systems. This study is applicable to the future as well as present aerospace manufacturing activities throughout the world.

• International Journal of Quality Innovation
• /
• 제8권2호
• /
• pp.88-99
• /
• 2007

The application of a process view, as complement to the traditional functional division, is often a way to highlight organisational improvement potential. This paper examines the process of providing university level education in quality management, using Sweden as an example. The purpose is to assess the performance of university education as part of the supply chain of providing quality management to a society. This has been done by studying the actual offering compared to a notional benchmark of best performance. Preliminary results indicate that there could be a significant improvement potential in both providing more education of the right type and in the right way. A lot of similar basic courses are given but with varying names, possibly reflecting difficulties in defining the area of quality management and its constituents. An important reason for the detected improvement potential seems to be the lack of ownership of the studied supply chain of providing university level quality education to the Swedish society.

• International Journal of Quality Innovation
• /
• 제10권1호
• /
• pp.37-51
• /
• 2009

The purpose of TQM (Total Quality Management)-centered organizational culture is to enhance the efficiency of business through the proper allocation and concentration of restricted resources. In order to maximize the corporate profitability through customer satisfaction, what kind of, when and how many resources should be allocated and managed to the preventive TQM activities and corrective TQM activities have become a very important decision making factors at the point of high management. This study aims to identify the causal relationships of quality-centered organizational culture on service quality and customer satisfaction relating to service failure in food service industry. And this study is intended to discover the factors of quality-centered organizational culture which impacts on service recovery justice after service failure happens, and it can be helpful for the top managers to make a decision to how to form corporate structural culture.