• International Journal of Contents
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• 제18권3호
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• pp.34-48
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• 2022

The purpose of this study was to develop indicators for quality management of educational institutions, and to achieve this, literature analysis and expert interviews were conducted. Through literature analysis, the components of TQM were derived focusing on factors to improve the quality of education, engineering education accreditation standards, and a representative education accreditation system, were considered. Additionally, seven areas as well as 32 indicators required for education quality management, were derived by comparing the EFQM excellence model and the MBNQA education model, applied for quality management of companies and institutions. By comparing and synthesizing these results, a draft was developed for the quality management index of educational institution. Next, opinions on correction and supplementation of quality management indicators derived from literature analysis, were collected from five education experts. From the comparisons and integration of these results, eight criteria (leadership, strategy, customers, people, facilities and environment, curriculum management, curriculum improvement, and performance management) and 34 indicators, were proposed for quality management indicators for educational institutions. Curriculum management, people, and performance management criteria were considered more significantly in quality management of educational institutions, and several implications are suggested based on the study results.

• 한국병원경영학회지
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• 제15권3호
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• pp.123-142
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• 2010

The Government is going to enforce assessment of dental institutions in addition to assessment of medical institutions so that it can provide good-quality medical service to people having much interest in quality of medical service. But the empirical research on the assessment of dental institutions which is still in a model assessment stage, is insufficient. Accordingly, the present research aims to help dental institutions preparing the main assessment by researching an acceptance level of workers of dental institutions in a process performing assessment of dental institutions, based on the preceding researches that the perceived utility has influence on implementation intention. The present research proved the influence that job relevance, result demonstration, usability and education & training of workers and manager's leadership of an infection management part affects perceived utility and implementation intention. As a research result, all the job relevance, result demonstration, usability have a positive(+) influence on perceived utility and implementation intention, and the influence of job relevance most affects especially. The leadership and education & training have influence on what workers get to have implementation intention after perception of utility of infection management according to the order. According to the above results, it can be understood that medical institutions preparing for assessment of dental institutions take charge of the assessment part having high relevance with work of workers and need to make a manager ordering performance of its assessment be able to foster a leadership for improving effectiveness of assessment performance.

• 기록학연구
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• 제71호
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• pp.273-309
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• 2022

지방기록물관리기관에 관한 논의는 2000년대 초기부터 시작되었다. 법률에서 지방기록물관리기관은 1999년에 처음 등장하였고, 2007년 지자체의 지방기록물관리기관 설립이 의무화되었다. 그러나 지방기록물관리기관의 실질적인 설치는 법 개정으로부터 10여 년이 지난 후인 2018년 경남기록원, 2019년 서울기록원의 설립으로 실현되었다. 그리고 2021년 현재는 경기도를 비롯해 여러 지자체에서 지방기록물관리기관의 설립을 위한 연구를 진행 중에 있다. 현재 국내에서는 지방기록물관리기관이 본격적으로 도입되는 시점이지만, 실질적인 지방기록물관리기관의 운영에 대해서는 충분히 논의되고 있지 않다. 특히 오랫동안 지방기록물관리기관의 사명이라고 여겨지던 민간기록관리는 어떻게 수용되고 있는지 모호하다. 이에 본 논문은 민간기록관리를 중심으로 이제껏 이루어진 지방기록물관리기관에 관한 논의를 검토할 필요가 있다고 생각한다. 이를 위해 운영 중인 경남기록원과 서울기록원 등 지방기록물관리기관의 현황을 통해 지방기록물관리기관의 민간기록관리의 현주소를 점검하고, 이를 바탕으로 지방기록물관리기관이 나아가야 할 방향에 대해 모색하고자 한다.

• 한국전자거래학회지
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• 제23권1호
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• pp.89-102
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• 2018

최근 4차 산업혁명의 도래로 인해 융합서비스 환경으로 변화함에 따라 융 복합적인 새로운 보안위협이 나타나고 있다. 이에 중소형 의료기관 또한 비즈니스 환경을 고려한 특화된 보안을 필요로 하고 있는 실정이다. 따라서 본 논문에서는 선행연구 분석을 통해 의료기관 보안 특성을 도출하고 중소형 의료기관의 현장조사를 통해 중소형 의료기관 보안 특성과 현황을 조사하였다. 이러한 중소형 의료기관 보안 특성을 기반으로 중소형 의료기관을 위한 보안관리 평가모형을 설계하고 검증하였다. 설계를 위해 현존하는 의료기관 관련 보안관리체계, 평가 인증 체계 비교분석을 수행하였고 본 논문에서 제안한 보안관리 평가 모형과 공유정도 또한 확인하였다. 또한 제안하는 중소형 의료기관을 위한 보안관리 평가모형의 통계적 검증을 위해 적합 타당성 검증을 수행하였고, AHP 분석을 통한 상대적 우선순위 분석을 수행하여 항목별 가중치를 도출하였다. 본 연구의 결과를 통해 중소형 의료기관이 실제 수행 가능한 보안관리 평가모형의 기준으로 활용될 수 있을 것으로 기대된다.

• 융합정보논문지
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• 제9권10호
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• pp.64-70
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• 2019

본 연구에서는 생산적 복지기관의 고객관계관리가 경영성과에 미치는 영향을 실증 분석하고자 하였다. 이를 위해 부산광역시 소재 생산적 복지기관 참여자를 129명을 대상으로 자료를 수집하였다. 본 연구결과는 다음과 같다. 첫째, 생산적 복지기관의 재무적 성과에 접촉서비스와 커뮤니케이션이 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 생산적 복지기관의 비재무적 성과에 접촉서비스와 커뮤니케이션이 정(+)의 영향을 미치는 것으로 나타났다. 본 연구결과를 바탕으로 다음과 같이 제언하였다. 첫째, 생산적 복지기관의 경영성과를 높이기 위해 고객관계관리(CRM) 교육을 제도화하여 실시해야 한다. 둘째, 생산적 복지기관의 경영성과를 높이기 위해 참여자 정서적 지지 프로그램이 필요하다.

• 품질경영학회지
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• 제50권1호
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• pp.139-151
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• 2022

Purpose: This study aims to delve into the empirical implications in management efficiency by analyzing the relation between management efficiency and debt ratio in public institutions. Methods: Based on 165 public institutions published in public business information system from 2016 to 2020, Data Envelopment Analysis(DEA) for estimating management efficiency was performed. This study analyzed the relationship between management efficiency and debt ratio using multi-regression analysis. It also examines how the relationship varies depending on the type of public institution. Results: The results of this study are as follows; We find that there is no significant relation between management efficiency and debt ratio. However, we find that this relationship can be different depending on the type of public institution. Management efficiency is negatively associated with debt ratio for quasi-market type public institutions. This negative relation tends to mitigate for market type public institutions, which suggests that management efficiency may convey differential implications depending on the type of business environment represented by the type of institution. Conclusion: The overall results suggest that the government needs to due caution in establishing a policy plan to reduce debt by increasing management efficiency, taking the specific business environment, particularly with regard the type of institution.

• 지적과 국토정보
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• 제44권2호
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• pp.193-207
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• 2014

공공기관의 재정 집행의 문제점 및 평가지표 개선, 공공기관 통합관리 방안에 대한 연구를 통해 국가재정의 효율성을 증대시키는 것이 본 연구의 목적이다. 공공기관의 재정 운영상 5가지 문제점(평가지표 체계, 재정운영 통제기구, 민간 공공사업 구분관리, 공공재정 관련 법 제도, 정부 예산지원 관리)이 존재한다. 이러한 문제를 개선하기 위해서는 국회가 참여한 Control Tower(공공재정정책위원회)의 설치와 같은 다양한 의견을 제시한다.

• 대한안전경영과학회지
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• 제25권3호
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• pp.55-62
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• 2023

Public institutions have a responsibility to ensure the safety of their employees and the public. One way to do this is to implement a systematic safety inspection system based on risk assessments and continuous improvements. This study developed a systematic safety inspection system for public institutions that are ordered construction projects. The proposed system in this study consists of a three-step process: (1) developing safety grade evaluation tables, (2) preparing and conducting safety inspections, and (3) evaluating and improving safety management grades. The first step is to develop safety grade evaluation tables by analysis and diagnosis of the construction site's work type, disaster statistics, and related laws. The second step is to conduct safety inspections using the developed evaluation tables. The third step is to determine the safety management grade based on the results of the safety inspection, and to improve risk factors found during the safety evaluation. The proposed system was implemented in highway construction projects carried out by public institutions. The results showed that the proposed system has two major effects: (1) reducing accident-related deaths and injuries, (2) improving safety management levels by continuous evaluation and improvement. The proposed system can be utilized in construction projects ordered by public institutions to improve the level of occupational safety and health.

• 한국병원경영학회지
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• 제7권2호
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• pp.99-123
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• 2002

This study was conducted to determine whether follow-up management is carried out continuously following CQI activity and to analyze the factors behind the success and failure of follow-up management. Past presentations from 1994-1999 of CQI coordinators and lecturers from various institutions who presented at The Korean Society of Quality Assurance in Health Care(KoSQA) on the conditions of follow-up management in each institution were analyzed. The results of this study were as follows; Since the number of subjects on CQI increased each year at symposiums, this has expanded to all medical institutions. Although medical institutions usually conduct 11-20 subjects on CQI per year, there were many such occasions where more than 31 subjects were conducted. Moreover, institutions with less than 800 beds have come up with more projects than those with more than 800 beds, thus 23.3% of these institutions had at least 1 person involved in 4 projects. This had created an overload of responsibilities for specific persons' involvement, prompting them to incline toward formalities in their work rather than substantial activities. Among the projects presented at the symposiums, 51.7% demonstrated that follow-up management could be carried out. In particular, 55.3% of the projects from provincial regions could carry out follow-up management compared to 48.8% in Seoul. Moreover, it was demonstrated that 80% of the projects from institutions with 600-799 beds carried out follow-up management most effectively. With regards to previous presentations, the older they were, it was found that follow-up management could not be effectively carried out. Some institutions that responded that follow-up management was carried out effectively in their institutions were found to have conducted follow-up management without any inspection strategies or the appropriate tools. CQI activities were executed and terminated with no consistency and team members had no real concern for it. The most important factors that contribute to an effective follow-up management are the need for concern and interest from the directors of the hospitals, from the relevant departments and team members in addition to the role of the supervising department, follow-up management through management of target goals, consistency in tasks along with communication between all team members. The biggest problems were perceived to be overload of work due to accumulation of proposed projects in addition to lack of awareness pertaining to follow-up management. CQI is beneficial for all staff for the improvement of the mind and business administration and thus it is believed to be desirable. To carry out follow-up management effectively, leadership, analysis and application of information, follow-up management and planning, as well as quality management are perceived to be essential, on the other hand, the results showed a significant difference. To prevent CQI activities from becoming just an activity, the basic system should be reconstructed and augmented based on the problems derived from the results of this study. Moreover, we hope this study will be used as reference material that would encourage the administration of follow-up management after CQI activities in most hospitals. Furthermore, various studies on follow-up management should be conducted for CQI activities in the future.

• Asia pacific journal of information systems
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• 제2권2호
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• pp.55-69
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• 1992

There have been several studies on the key issues in information systems (IS) management. This study replicates the Society for Information Management (SIM) survey done in U.S.A. to investigate the key issues in IS management in Korea. This survey focused especially on the professions in financial institutions. A three-round Delphi method was employed to collect the opinions of participants and obtain a reasonable level of consensus about the key IS management issues of financial institutions in Korea. The number one issue identified was top management support, followed by recruitment and development of IS human resources. This article also compares the key IS management issues of financial institutions and those of manufacturing industries in Korea.