• Title/Summary/Keyword: Management institutions

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Development of Quality Management Indicators for Educational Institutions

  • Jin, Sunmi
    • International Journal of Contents
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    • v.18 no.3
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    • pp.34-48
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    • 2022
  • The purpose of this study was to develop indicators for quality management of educational institutions, and to achieve this, literature analysis and expert interviews were conducted. Through literature analysis, the components of TQM were derived focusing on factors to improve the quality of education, engineering education accreditation standards, and a representative education accreditation system, were considered. Additionally, seven areas as well as 32 indicators required for education quality management, were derived by comparing the EFQM excellence model and the MBNQA education model, applied for quality management of companies and institutions. By comparing and synthesizing these results, a draft was developed for the quality management index of educational institution. Next, opinions on correction and supplementation of quality management indicators derived from literature analysis, were collected from five education experts. From the comparisons and integration of these results, eight criteria (leadership, strategy, customers, people, facilities and environment, curriculum management, curriculum improvement, and performance management) and 34 indicators, were proposed for quality management indicators for educational institutions. Curriculum management, people, and performance management criteria were considered more significantly in quality management of educational institutions, and several implications are suggested based on the study results.

A Study on Dental Hospital Staff's Acceptance toward the Dental Institutions Accreditation System - A Study of Infection Management Part - (치과의료기관 종사자의 치과의료기관 평가제도에 대한 수용에 관한 연구 - 감염관리 부문을 중심으로 -)

  • Song, Young-Chae;Kim, Sang-Man;Um, Ki-Hyun;Jang, Sung-Il
    • Korea Journal of Hospital Management
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    • v.15 no.3
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    • pp.123-142
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    • 2010
  • The Government is going to enforce assessment of dental institutions in addition to assessment of medical institutions so that it can provide good-quality medical service to people having much interest in quality of medical service. But the empirical research on the assessment of dental institutions which is still in a model assessment stage, is insufficient. Accordingly, the present research aims to help dental institutions preparing the main assessment by researching an acceptance level of workers of dental institutions in a process performing assessment of dental institutions, based on the preceding researches that the perceived utility has influence on implementation intention. The present research proved the influence that job relevance, result demonstration, usability and education & training of workers and manager's leadership of an infection management part affects perceived utility and implementation intention. As a research result, all the job relevance, result demonstration, usability have a positive(+) influence on perceived utility and implementation intention, and the influence of job relevance most affects especially. The leadership and education & training have influence on what workers get to have implementation intention after perception of utility of infection management according to the order. According to the above results, it can be understood that medical institutions preparing for assessment of dental institutions take charge of the assessment part having high relevance with work of workers and need to make a manager ordering performance of its assessment be able to foster a leadership for improving effectiveness of assessment performance.

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An Study on the Operation and Current Status of Non-public Records Management in Local Government Archives : Focused on the Seoul Archives and Gyeongnam Archives (지방기록물관리기관의 민간기록관리 운영과 현황에 관한 연구 서울기록원과 경남기록원을 중심으로)

  • Kim, Ji-ho;Youn, Eun-ha
    • The Korean Journal of Archival Studies
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    • no.71
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    • pp.273-309
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    • 2022
  • The discussion on local archives management institutions started in the early 2000s and has been steady. In the law, local records management institutions first appeared in 1999, and in 2007, the establishment of local records management institutions by local governments became compulsory. The archival institutions of local government, however, were actually founded in the Gyeongnam Province, 2018, and in the Seoul City, 2019, over 10 years after the revision of the law. And as of 2021, various local governments, including Gyeonggi-do, are conducting research to establish local archives management institutions. This is the time when domestic records management institutions are introduced in earnest. However, it is still unclear how regional archives will operate in practice, particularly how they will accommodate the management of private archives, which has long been regarded as the mission of regional archives. In this thesis, the past discussions on the local record management institutions will be reviewed focusing on private record management. In this regard, it is intended to examine the current state of private records management of local records management institutions through the current status of local records management institutions in operation, and to seek directions for local records management institutions based on this.

A Study on Design Security Management Evaluation Model for Small-Medium size Healthcare Institutions (중소형 의료기관 보안관리 평가모델 설계 연구)

  • Kim, Ja Won;Chang, Hang Bae
    • The Journal of Society for e-Business Studies
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    • v.23 no.1
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    • pp.89-102
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    • 2018
  • In this paper, the security characteristics of healthcare institutions were derived through analysis of previous research, and the characteristics and status of small and medium sized healthcare institutions were surveyed through field surveys of small and medium sized healthcare institutions. The security management evaluation model for small and medium sized healthcare institutions was designed and verified based on the security characteristics of small and medium healthcare institutions. For the design, we compared and analyzed existing security management system and evaluation certification system of healthcare institutions. We also confirmed the proposed security management evaluation model and the degree of sharing. In addition, we conducted validation for the statistical verification of the proposed security management evaluation model for small and medium sized healthcare institutions, and we performed the relative priority analysis through AHP analysis to derive the weight for each item. The result of this study is expected to be used as a standard of security management evaluation model that can be practiced in small and medium sized healthcare institutions.

Effects of Customer Relationship Management of Productive Welfare Institutions on Management Performance (생산적복지기관의 고객관계관리(CRM)가 경영성과에 미치는 영향)

  • Lee, Jin-Yeol
    • Journal of Convergence for Information Technology
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    • v.9 no.10
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    • pp.64-70
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    • 2019
  • In this study, the effect of customer relationship management on the management performance of productive welfare institutions was to be analyzed empirically. For this study, data were collected from 129 participants of productive welfare institutions in Busan. The results of this study are as follows. First, contact services and communication have a statistically significant impact on the financial performance of productive welfare institutions. Second, contact services and communication have a statistically significant impact on non-financial performance of productive welfare institutions. Based on the results of this study, the following suggestions are made. First, institutionalization of CS(customer service) education should be carried out in order to improve the management performance of productive welfare institutions. Second, participants' emotional support programs are needed to improve the management performance of productive welfare institutions.

The Relation between Management Efficiency and Debt Ratio in Public Institutions (공공기관의 경영 효율성과 부채수준의 관련성에 관한 연구)

  • Jang, Ji Kyung;Yu, Soonmi
    • Journal of Korean Society for Quality Management
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    • v.50 no.1
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    • pp.139-151
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    • 2022
  • Purpose: This study aims to delve into the empirical implications in management efficiency by analyzing the relation between management efficiency and debt ratio in public institutions. Methods: Based on 165 public institutions published in public business information system from 2016 to 2020, Data Envelopment Analysis(DEA) for estimating management efficiency was performed. This study analyzed the relationship between management efficiency and debt ratio using multi-regression analysis. It also examines how the relationship varies depending on the type of public institution. Results: The results of this study are as follows; We find that there is no significant relation between management efficiency and debt ratio. However, we find that this relationship can be different depending on the type of public institution. Management efficiency is negatively associated with debt ratio for quasi-market type public institutions. This negative relation tends to mitigate for market type public institutions, which suggests that management efficiency may convey differential implications depending on the type of business environment represented by the type of institution. Conclusion: The overall results suggest that the government needs to due caution in establishing a policy plan to reduce debt by increasing management efficiency, taking the specific business environment, particularly with regard the type of institution.

A Study on Effective financial management plan of public institutions (공기업의 효율적 재정 운영관리 방안 연구)

  • Jeon, Kwang-Seob;Jeong, Seong-Hoon
    • Journal of Cadastre & Land InformatiX
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    • v.44 no.2
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    • pp.193-207
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    • 2014
  • The purpose of this study is the issue of public institutions and the financial metrics improve enforcement, public institutions through an integrated management plan for the research is to increase the efficiency of public finances is the purpose of this study. In this paper, the financial operations of public institutions in the five issues (evaluation index system, financial management control framework, Private/Public Sector management, public finance law/institutions, government budget support management) is presented. Issues and a variety of public agencies on how to improve this, this paper proposes the following. the participation of Congress Control Tower(Public Finance Policy Committee )is installed.

Establishment of a Safety Inspection System for Public Institutions Ordered Construction Projects (건설공사 발주 공공기관의 안전점검 체계구축에 관한 연구)

  • Eung Ho Park;Sudong Lee;Kihyo Jung
    • Journal of the Korea Safety Management & Science
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    • v.25 no.3
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    • pp.55-62
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    • 2023
  • Public institutions have a responsibility to ensure the safety of their employees and the public. One way to do this is to implement a systematic safety inspection system based on risk assessments and continuous improvements. This study developed a systematic safety inspection system for public institutions that are ordered construction projects. The proposed system in this study consists of a three-step process: (1) developing safety grade evaluation tables, (2) preparing and conducting safety inspections, and (3) evaluating and improving safety management grades. The first step is to develop safety grade evaluation tables by analysis and diagnosis of the construction site's work type, disaster statistics, and related laws. The second step is to conduct safety inspections using the developed evaluation tables. The third step is to determine the safety management grade based on the results of the safety inspection, and to improve risk factors found during the safety evaluation. The proposed system was implemented in highway construction projects carried out by public institutions. The results showed that the proposed system has two major effects: (1) reducing accident-related deaths and injuries, (2) improving safety management levels by continuous evaluation and improvement. The proposed system can be utilized in construction projects ordered by public institutions to improve the level of occupational safety and health.

A study on the follow-up management system of Continuous Quality Improvement activity (CQI 활동 후 사후관리 체계 조사연구)

  • Hyun, Seok-Kyun;Yu, Seung-Hum;Oh, Hyohn-Joo
    • Korea Journal of Hospital Management
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    • v.7 no.2
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    • pp.99-123
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    • 2002
  • This study was conducted to determine whether follow-up management is carried out continuously following CQI activity and to analyze the factors behind the success and failure of follow-up management. Past presentations from 1994-1999 of CQI coordinators and lecturers from various institutions who presented at The Korean Society of Quality Assurance in Health Care(KoSQA) on the conditions of follow-up management in each institution were analyzed. The results of this study were as follows; Since the number of subjects on CQI increased each year at symposiums, this has expanded to all medical institutions. Although medical institutions usually conduct 11-20 subjects on CQI per year, there were many such occasions where more than 31 subjects were conducted. Moreover, institutions with less than 800 beds have come up with more projects than those with more than 800 beds, thus 23.3% of these institutions had at least 1 person involved in 4 projects. This had created an overload of responsibilities for specific persons' involvement, prompting them to incline toward formalities in their work rather than substantial activities. Among the projects presented at the symposiums, 51.7% demonstrated that follow-up management could be carried out. In particular, 55.3% of the projects from provincial regions could carry out follow-up management compared to 48.8% in Seoul. Moreover, it was demonstrated that 80% of the projects from institutions with 600-799 beds carried out follow-up management most effectively. With regards to previous presentations, the older they were, it was found that follow-up management could not be effectively carried out. Some institutions that responded that follow-up management was carried out effectively in their institutions were found to have conducted follow-up management without any inspection strategies or the appropriate tools. CQI activities were executed and terminated with no consistency and team members had no real concern for it. The most important factors that contribute to an effective follow-up management are the need for concern and interest from the directors of the hospitals, from the relevant departments and team members in addition to the role of the supervising department, follow-up management through management of target goals, consistency in tasks along with communication between all team members. The biggest problems were perceived to be overload of work due to accumulation of proposed projects in addition to lack of awareness pertaining to follow-up management. CQI is beneficial for all staff for the improvement of the mind and business administration and thus it is believed to be desirable. To carry out follow-up management effectively, leadership, analysis and application of information, follow-up management and planning, as well as quality management are perceived to be essential, on the other hand, the results showed a significant difference. To prevent CQI activities from becoming just an activity, the basic system should be reconstructed and augmented based on the problems derived from the results of this study. Moreover, we hope this study will be used as reference material that would encourage the administration of follow-up management after CQI activities in most hospitals. Furthermore, various studies on follow-up management should be conducted for CQI activities in the future.

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A Study for the Determination of Key Issues in Information Systems Management of Financial Institutions in Korea (우리나라 금융기관 정보시스템 관리에 있어서 핵심과제분야의 파악을 위한 연구)

  • Seo, Gil-Su
    • Asia pacific journal of information systems
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    • v.2 no.2
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    • pp.55-69
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    • 1992
  • There have been several studies on the key issues in information systems (IS) management. This study replicates the Society for Information Management (SIM) survey done in U.S.A. to investigate the key issues in IS management in Korea. This survey focused especially on the professions in financial institutions. A three-round Delphi method was employed to collect the opinions of participants and obtain a reasonable level of consensus about the key IS management issues of financial institutions in Korea. The number one issue identified was top management support, followed by recruitment and development of IS human resources. This article also compares the key IS management issues of financial institutions and those of manufacturing industries in Korea.

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