• Title/Summary/Keyword: Maintenance business

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A Conceptual Study on Outsourcing Strategy in Betel Industry (관광호텔 아웃소싱 전략에 관한 개념적 고찰)

  • 정연홍;하용규
    • Culinary science and hospitality research
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    • v.8 no.3
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    • pp.123-146
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    • 2002
  • Outsourcing is procuring of outside resources, other than core resources for core competence, by a contract, from which a corporate can focus its core resources on core business. The outsourcing strategies of Korea tourist hotel business are in a rudimentary stage, which has been limited in simple work areas such as housekeeping services, room maid services, parking control services, security services, janitor services, laundry services, facility management, shuttle bus services, and sterilization services and their purposes are mainly to retrench a burden of employment or firm-fixed expenses. Therefore, the outsourcing strategies of Korea tourist hotel business have the following problems. First, their outsourcing has introduced only for the purpose of retrenching expenses. Second, it tends to deteriorate service quality, due to lack of pre-training. Third, it tends to concentrate their attentions only on simple repetition works. Fourth, their outsourcing is slow adjusted to the needs of business cultures. Outsourcing services in Korea tourist hotel business have never contributed to their basic concepts such as 1) maintenance or enhancement of core competences, 2) promotion of business efficiency through service quality improvement and expense retrenchment, and 3) achievement or enhancement of competitive advantage through enlarging their specialties, cultivating their market, learning new knowledge, and developing their asset. Therefore, this study is to insist on fife necessity of overcoming simple repetitive service outsourcing in tourist hotel business. In order to build a core competence and/or achieve a competitive advantage, the scopes of outsourcing services should be enlarged in Korea tourist hotel business.

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A Study of Priority of Policies for Strengthening Capability in the Information and Communication Work Business (스마트융합 환경 하의 정보통신공사업 역량강화를 위한 정책우선순위 연구)

  • Kwak, Jeong Ho;Park, Sang Soo;Kim, Jeong Yeon
    • Journal of Information Technology Services
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    • v.14 no.3
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    • pp.85-97
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    • 2015
  • The information and communications construction business has the characteristics of an infrastructure industry and responsibility for the construction and maintenance of all ICT infrastructures. With the recent proliferation of the smart convergence of various industries based on ICT infrastructure, the role of the information and communications construction business has been highlighted to accommodate the convergence and implementation environment in construction and medical industries. Therefore, this paper seeks policy measures to establish the new role of the information and communications business under the rapidly developing smart convergence environment and the priorities of policy measures to strengthen the capability of the information and communications business using a quantitative model. The analysis result suggests that the difference in importance of each policy measure should be considered in order to execute effectively the policy of promoting the information and communications construction business. Given the constraint of limited budget, policy priorities include the development of new markets, and establishment of incentive for new technology. This study is significant for its theoretical contribution, being the first quantitative approach to policy priorities for the promotion of information and communications construction business under the smart convertgence environment.

A Study of Equipment Reliability Improvement for Rotary-Machine Vibration Analysis (회전기기 진동분석에 의한 설비신뢰성 향상 연구)

  • 허준영;박주식;박명규
    • Journal of the Korea Safety Management & Science
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    • v.6 no.2
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    • pp.231-239
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    • 2004
  • To keep an enterprise's competitiveness on the condition of the automatic manufacturing system such as FA, FMS and CIM, all the maintenance problems should be considered seriously in not only in production and maintenance but also in related industrial productivity. This paper presents the study of equipment reliability improvement for rotary-machine vibration analysis. Based on these analyses, the maintenance management information system, and the machinery condition diagnosis technique are studied by using of the real-time diagnostic. Therefore, it is expected to improve the efficiency of business processes in the production and safety when we use this system.

The Effect of Job Stress Responses on Human Error (직무스트레스 반응이 인적과오에 미치는 영향)

  • Ahn, Kwan-Young;Son, Yong-Seung
    • Journal of the Korea Safety Management & Science
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    • v.13 no.4
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    • pp.53-60
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    • 2011
  • Job stress weakens physical ability causing the diseases related to working condition, decreases a production level, and increases mistakes and accidents. This study examined the relationship between job stress and human error, and focused on the moderating effect of age and maintenance type on the relationship between job stress and human error. The study used a quantitative design based on the 450 questionnaires of maintenance personnel in the Air force. The results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.

Development of protection system to improve the safety of work on the track (선로내 작업 안전성을 높이기 위한 방호시스템 기술 개발)

  • Cho, B.K.;Choi, G.H.;Kang, S.G.
    • Proceedings of the KSR Conference
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    • 2003.10c
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    • pp.252-257
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    • 2003
  • It is necessary to have a maintenance of track and its equipment for safety and s the railroad transportation. In the paper, we examine the safety problems, protecti and composition of protection system for safety within the track which RTRI develo system consists of a mobile business tool carried by each worker. a terminal of t platform temporarily installed in the maintenance car. a connector attached to signalling system and a central administrative device installed at the control cen used independently to detect positions of workers and maintenance cars. Each m correctly grasp the geometrical relations with other workers cars and other objects conditions based on the state information exchanged between the machines by the control protocol. the track occupancy monitor information broadcast by th administrative device and the line information. The protection system executes its f this basic structure.

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Is the Peak-Affect Important in Fast Processing of Visual Images in Printed Ads?: A Comparative Study on the Affect Integration Theories

  • Bu, Kyunghee;Lee, Luri
    • Asia Marketing Journal
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    • v.24 no.3
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    • pp.96-108
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    • 2022
  • This study investigates how affects elicited by visual images in print ads are integrated to form a liking for the ads. Assuming a sequential rather than simultaneous processing of still-cut images, we adopt the 'think-aloud' method to capture consumers' spontaneous responses to visual images. We hypothesize that not only would consumers show mixed affects toward a still-cut visual image but that they would also integrate their serial affects heuristically rather than simply averaging the affects as suggested by the compensatory hypothesis. By comparing the effects of two contradictory affect integration hypotheses (i.e., peak-affect and mood-maintenance) with compensatory integration, using a single regression model, we found that peak-negative along with mood maintenance integration of serial affects for a print ad works best in the formation of ad liking. The results also support our initial premise that people can have mixed valence even toward a still-cut ad.

Impact of Product and Service Quality on Service and Product Loyalty in a Automobile Industry (자동차의 제품 품질, 서비스 품질이 서비스 충성도, 제품 충성도에 미치는 영향에 대한 연구)

  • Bae, Hye Jeong;Rhim, Hosun;Shin, Hojung;Yang, In-Seok;Yoo, Seuck-Cheun
    • Journal of Korean Society for Quality Management
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    • v.40 no.4
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    • pp.599-614
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    • 2012
  • Purpose: We measure service quality based on service process, and examine relationships among product quality, product and service loyalty. Methods: We develop a construct to evaluate process based service quality. We collect data from customers of auto maintenance centers to measure perceived product quality, service and product quality. We test relationships between constructs using structural equation model and regression analysis. Results: Relationships among perceived-product quality, service quality, service loyalty, and product loyalty are all significant. Conclusion: Perceived-product quality has a indirect impact through service quality and loyalty in addition to a direct impact on product loyalty.

A Framework of Outsourcing Decision-Making for Human Resource Information Systems

  • Lee, Chung-Shing;Lee, C.Christopher;Kwon, He-Boong
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.551-556
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    • 2007
  • This paper attempts to develop a framework for interrelationships among human resources information systems (HRIS), outsourcing, and corporate culture. This research investigates impacts of outsourcing HRIS on corporate culture. In this paper, we hypothesize that outsourcing corporate HRIS is less appealing (1) if the quality of product and customer service matters for a firm, (2) if a firm is concerned with a loss of intellectual property, and (3) if a firm requires maintenance of a distinctive human resource service function that is capable of meeting the challenges of fast changing customer demands in a dynamic business environment. In addition, this study argues companies must be aware of the total costs associated with HRIS before outsourcing its human resource functions. Finally, the impact on employee morale and performance must also be considered By outsourcing HRIS, managers will be able to spend more time and resources dedicated to an employee's professional career development.

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The e-Logistics Integrated Platform for a Logistics Services Industry

  • Park H. J.;Kim Y. H.;Lee Y. J.
    • Proceedings of the KSRS Conference
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    • 2004.10a
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    • pp.351-354
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    • 2004
  • The concept of e-Business has been around for more than two decades but it has not been used widely enough due to high installation and maintenance cost and complexity. In order to solve such problems, two standardization organizations UN/CEFACT and OASIS have developed an open e-Business standard called ebXML that can be easily adopted by industries. Based on the ebXML, we have developed an e-Logistics integrated platform for industries to do business electronically. The e-Logistics integrated platform was applied to B2B postal logistics industry and efficient interoperability between companies with different systems has been achieved.

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A Grey MCDM Based on DEMATEL Model for Real Estate Evaluation and Selection Problems: A Numerical Example

  • NGUYEN, Phi-Hung;TSAI, Jung-Fa;NGUYEN, Thanh-Tam;NGUYEN, Thi-Giang;VU, Dang-Duong
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.11
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    • pp.549-556
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    • 2020
  • Real estate markets play an essential role in the economic development of both developed and developing countries. Investment decisions in private real estate demand the consideration of several qualitative and quantitative criteria. Especially in Vietnam, demand for housing, apartments are rising which has resulted because of the migration from rural to urban areas. This study aims to determine the influencing factors of the real estate purchasing behavior and then recommend a grey Multi-Criteria Decision Making (MCDM) support model to evaluate real estate alternatives based on a numerical example in Vietnam. A set of essential criteria are identified based on experts' opinion, and the proposed determinants are initial investment, maintenance cost, prestige location, distance to interesting places, parking lot, public transportation, property condition, total area size, number of rooms, and neighbors. The subjective weights were obtained by using the Decision-Making Trial and Evaluation Laboratory (DEMATEL) model, and the Grey Relational Analysis (GRA) technique is employed to prioritize and rank real estate alternatives. The results reveal that this approach can be useful to make purchasing decisions for many kinds of real estate property under uncertain business environments. These findings indicate that the presented hybrid model has advantages in granting flexibility to the preferences of decision makers.