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http://dx.doi.org/10.12812/ksms.2011.13.4.053

The Effect of Job Stress Responses on Human Error  

Ahn, Kwan-Young (Department of Business Administration, Sangji University)
Son, Yong-Seung (Korean Air force)
Publication Information
Journal of the Korea Safety Management & Science / v.13, no.4, 2011 , pp. 53-60 More about this Journal
Abstract
Job stress weakens physical ability causing the diseases related to working condition, decreases a production level, and increases mistakes and accidents. This study examined the relationship between job stress and human error, and focused on the moderating effect of age and maintenance type on the relationship between job stress and human error. The study used a quantitative design based on the 450 questionnaires of maintenance personnel in the Air force. The results of multiple regression analysis showed that physiological and psychological stress responses have positively related with human error. In moderating effect test, age appeared to impact on the relationship between physiological/behavioral stress and human error.
Keywords
job stress response; human error; age; maintenance type;
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
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