• Journal of Korean Society of Industrial and Systems Engineering
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• v.42 no.3
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• pp.142-156
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• 2019

[Purpose] It aims to suggest the differential factors to enhance the customer satisfaction and to activate the shopping in the convenience store (CVS). [Methodology] Convenience store service convenience (CVS SERVCON) was developed at the first time and the gap of relative importance level between the owners and the consumers was assessed by AHP analysis method..[Findings] First, the importance of access convenience was assessed as the first priority in both CVS owners' group and the consumers' group, while the detailed elements showed the differences which required the improvements. Based on the consumers' assessment, the importance of location was relatively low. They assessed relatively high on 24 hours operation of CVS and personal services. Second with respect to the transaction convenience, CVS owners' group rated it as the fourth priority while the consumers' group rated as the second, which requires the improvement. Third in terms of benefit utility and value-added service of post-benefit convenience which are the sub-factors of benefit convenience, the rate on the importance from the consumers showed higher than that from the owners, which requires the improvement. [Implications] Based on this study results, CVS operating companies are anticipated to be able to satisfy the customers, moreover, to secure the loyal customers if they concentrate the resources to develop the differentiation strategy on the areas where the consumers' demands are high while performs the maintenance strategy on the areas where their demands are low. In addition, this study contributed the theoretical expansion of SERVCON upon development of CVS SERVCON to comply with its definition.

• Journal of the Korea Institute of Building Construction
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• v.20 no.6
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• pp.555-566
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• 2020

Recently, the aging of public facilities in Korea have accelerated, and the existing framework for facility management is shifting toward to facility asset management in terms of performance-based proactive control. Therefore, the operation of public facility involves both safety assurance from the deteriorated facilities and management capabilities for sustainable maintenance in the required valuation and level of service, such as valuation of facility assets, life-cycle management plans, financing, and so on. In this study, the Facility Asset Management Indicator(FAMI) has been developed for public facility asset management, and it provides the quantitative management grade, based on international standards, such as ISO 55000 series and International Infrastructure Management Manual(IIMM). The FMMI includes 10 key areas to apply a diagnosis model into management capabilities, 113 detailed elements, and 5 maturity grades. As the importance of public facility asset management is increasing constantly, this is expected to identify previously the strengths and weaknesses of public facility operating institutions. Eventually, they can obtain the effective ways to improve their own capabilities, minimize the public funds, establish the strategies for innovating the current management structures, and operate stably the facilities in the required performance.

• Journal of the Korean Geosynthetics Society
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• v.21 no.4
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• pp.79-91
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• 2022

Recently, the frequency of damage to slopes for highways, railways, and complexes has been increasing according to abnormal climates such as heavy rainfall or snowfall. Rapid Hardening Composite Mat (RHCM) could be a satisfactory alternative because it has the advantages that large-scale earthwork is not essential and the period for restoration is minimized. Also, this method does not require heavy machines and a phase of maintenance for slopes against the shotcrete method or planted slope protection, which are representative slope protection methods. Furthermore, the curing time is shorter than Geosynthetic Concrete Composite Mat (GCCM). Therefore, RHCM could be useful for emergency restoration work. Thus, in this study, the strength and duration of RHCM are estimated, compared, and analyzed with GCCM. As a result of the laboratory test, the strength of RHCM is greater 51%, and the duration is larger 69% than GCCM.

• The Journal of the Convergence on Culture Technology
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• v.6 no.2
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• pp.535-541
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• 2020

A conventional elastic material replacement and performance evaluation are very complicated and time-consuming, and it is difficult to know when to replace the elastic material in advance. By comparing with the product limit and the functional limit, the necessity of elastic material replacement and the improvement of track support stiffness according to replacement can be immediately demonstrated based on experimental data. Using an evaluation system of track support stiffness, the performance evaluation data for elastic materials obtained through field tests using software for track support stiffness is integrated and managed on the administrator's computer. Therefore, the replacement plan is established and maintenance history is managed by identifying the replacement time and location of elastic materials. It is possible to evaluate the performance and condition of the elastic material at the various points during the working time of the track inspection and the track performance (track support stiffness) and durability of the elastic material (aging level, spring stiffness variation rate, etc.) at the operation condition. The elastic material could be replaced timely, and the deterioration of the elastic material can be continuously monitored.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.34 no.1
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• pp.285-292
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• 2014

BIM (Building Information Modeling) is a new paradigm that includes construction life-cycle, and BIM has become mandatory regulation according to the Public Procurement Service since 2016, which accelerates its application. BIM is now expand from architectural field to infrastructure industry. Through pilot projects, BIM has been challenged with verification process. This trend has affected to maintenance and operation (M&O) phase of construction life-cycle. Advanced country has already published their research and result with feasibility study and guidelines. In this paper, we conduct the feasibility study to adopt BIM-based infrastructure management system. Bridges and tunnels were selected as application target, and benefit/cost ratio were used. The result shows that BIM-based infrastructure management system is feasible when the level of detail is more than "Medium" in bridge, and "High" in tunnel.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.4
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• pp.8-16
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• 2018

This study examined the long-term behavior of a roadbed using high-speed railway concrete track and roadbed measurement data and evaluated the long-term performance of the track and roadbed. Recently, high-speed railway track type has been adopted as a concrete slab. On the other hand, the concrete track is vulnerable to roadbed settlement. In the case of gravel tracks, it is easy to restore the original state by maintenance even if the roadbed settles. On the other hand, in the case of the concrete track, if excessive settlement of the roadbed occurs, cracks are generated continuously on the slabs and sleepers, resulting in greatly reduced usability. For this reason, it is difficult to restore the original state only by partial maintenance. In this paper, a long-term performance evaluation was carried out on a concrete track during operation by monitoring the measurement data of sensors buried from the beginning of construction for approximately 3 years after the high-speed railway opened. Performance evaluation methods include a performance evaluation of track/roadbed when the train passes, long-term track and roadbed performance evaluation, analysis of the track/roadbed effect on long-term settlement and analysis of the factors influencing long-term settlement. The trail response of KTX-Sancheon was greatest in the track/roadbed performance evaluation by train. The results of the long-term track and roadbed performance evaluation were measured within the standard values. The track and roadbed performance impact assessment with long-term settlement was strongly related to TCL settlement. The influences of the water content and groundwater level were verified by analyzing the external factors of long-term settlement. Through such a method, the stability of a track/roadbed can be secured.

• Journal of Digital Convergence
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• v.10 no.6
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• pp.71-82
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• 2012

The interest in SLA in accordance with the development of IT outsourcing has increased due to the rapid development of information systems. Moreover, an awareness and necessity for the Information System Operating Audit has increased while an effective IT service management operations for information systems is needed desperately. However, information system operations and maintenance instructions of the National Information Society Agency operates due to the current information system operation, but the experience and the interpretation of the auditor determine the decision in the field. This paper introduces an operating audit model for the efficient management. This model is derived from the Korea Information Society Agency's operating instructions of the Information Systems Audit and their inspection services. The audit checklists were derived from the areas of service planning, service delivery, service support, and service management. Consequently, the operating audit model was proposed, and the suitability of this model was verified by experts' opinions on the survey.

• Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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• v.22 no.2
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• pp.114-119
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• 2008

With the improvement of industrial society, the high quality electrical energy, simplification of operation and maintenance, ensuring reliability are being required. We request urgently change a $SF_6$ for an environment friendly gas insulation material. In this paper the experiments of breakdown characteristics by pressure and gap change of Imitation-Air in model GIS(Gas Insulated Switchgear) were described. Also assess of breakdown characteristics about Imitation-Air and $SF_6$. It is considered in this paper that the results are fundamental data for electric insulation design of Distribution Power Facilities which will be studied and developed in the future. The pressure to be confronted to $SF_6$ gas 1[atm] for Distribution Power Facilities is Imitation-Air 3[atm]. And we could make an environment friendly gas insulation material with maintaining dielectric strength by Imitation-Air which generates a lower level of the global warming effect.

• Journal of Environmental Health Sciences
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• v.24 no.1
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• pp.62-69
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• 1998

It has been studied that the measurement of odor component emission at confectionery manufacture. The objects of this study were to investigate reduction of offensive odor. The survey effects of odorous materials are presented as follows. The countermeasure of operating process is to minimize sludge sediment in each unit facility. Especially, in summer, we have to clean the sludge frequently, because anaerobic decomposing is likely to occur easily. The sludge or scum from sedimentation tank pond, and floating tank should be treated quickly. We should avoid overloading operation. In the case of overloading, dissolved oxygen should be increased, the quality of wastewater input should be decreased. When dried cakes from condense tank or floating tank are left in treatment plant, we should cover, to prevent diffusion of smell with masking materials. The seasonal condition of operating should be fixed and the kind of coagulants should be changed because the wastewater in each season have different loading rates and organic materials. Odorous materials are very sensitive to the seasonal temperature variation. Especially, when the amount of rainfall is small and the high temperature of maintenance in long periods, air diffusion rate is large, so odorous materials can make great effect on surroundings comparision with other periods. To reduce odorous gas, as short term method, we had better take ceramic addition method. Especially, in summer we should take ceramic addition method. Also, as long term method, the size of wastewater treatment facility is the most important in the normal operating of wastewater treatment facility. But wastewater treatment facilities in this factory are too old, treatment process is old fashion, and the size is too small. So, large wastewater quantity to treat in summer. As results, the expansion of wastewater treatment facility and the process of improvement are required. Restriction level of odor was exceed. As it is overloaded in summer, the basis cause of odor is that the size of wastewater treatment facility is small. The prediction of air quality equilibrium density variation show that the odorous materials from working place are Amine materials whose smell strength is about 2.5(a little strong degree). We can suppose that in summer is sensitive to temperature variation, smell strength is larger as to reduce the origin of odor. We must expand wastewater treatment facility and improve the process A.S.A.P.

• Journal of the Korean Society for Aeronautical & Space Sciences
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• v.46 no.9
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• pp.782-789
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• 2018

Multi-Function Display (MFD) of Korean Utility Helicopter (KUH) displays image information(navigation, flight, topographical and maintenance information) delivered from Mission Computer (MC) during flight operation. The abnormal display of MFD such as flickering phenomenon was identified in the system development. It was solved by improving the shielding performance of the DVI cable and changing the DVI cable installation path at the first mass production. However, it was occurred again when the aircraft was operated for one or two years after delivery. It was also identified in the evaluation process of the derivative helicopters. Therefore, a comprehensive review of the aircraft system level has been performed to solve the problem of MFD malfunction at first and then a design improvement plan was derived by improving the DVI cable. In this paper, the causes of MFD anomalies are analyzed and also the process of design improvement are summarized. The validity of the improvement has been verified through the DVI cable assembly comparison test, SIL/ground/flight test.