• 대한간호학회지
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• 제24권4호
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• pp.584-596
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• 1994

The objective of the study is to explore the relationships between the variables of nursing productivity on the framework of system del in the tertiary university based care hospital in Korea. Productivity is basically defined as the relation-ship between inputs and outputs. Under the proposition that the nursing unit is a system that produces nursing care output using personal and material resources through the nursing intervention and nursing care management. And this major conception of nursing productivity system comproises input, process and output and feed-back. These categorized variables are essential parts to produce desirable and meaningful out-put. While nursing personnel from head nurse to staff nurses cooperate with each other, the head nurse directs her subordinates to achieve the goal of nursing care unit. In this procedure, the head nurse uses the leadership of authority and benevolence. Meantime nursing productivity will be greatly influenced by environment and surrounding organizational structures, and by also the operational objectives, the policy and standards of procedures. For the study of nursing productivity one sample hospital with 15 general nursing care units was selected. Research data were collected for 3 weeks from May 31 to June 20 in 1993. Input variables were measured in terms of both the served and the server. And patient classification scores were measured drily by degree of nursing care needs that indicated patent case-mix. And also nurses' educational period for profession and clinical experience and the score of nurses' personality were measured as producer input variables by the questionnaires. The process varialbes act necessarily on leading input resources and result in desirable nursing outputs. Thus the head nurse's leadership perceived by her followers is defined as process variable. The output variables were defined as length of stay, average nursing care hours per patient a day the score of quality of nursing care, the score of patient satisfaction, the score of nurse's job satis-faction. The nursing unit was the basis of analysis, and various statistical analyses were used : Reliability analysis(Cronbach's alpha) for 5 measurement tools and Pearson-correlation analysis, multiple regression analysis, and canonical correlation analysis for the test of the relationship among the variables. The results were as follows : 1. Significant positive relationship between the score of patient classification and length of stay was found(r=.6095, p.008). 2. Regression coefficient between the score of patient classification and length of stay was significant (β=.6245, p=.0128), and variance explained was 39%. 3. Significant positive relationship between nurses’ educational period and length of stay was found(r=-.4546, p=.044). 5. Regression coefficient between nurses' educational period and the score of quality of nursing care was significant (β=.5600, p=.029), and variance explained was 31.4%. 6. Significant positive relationship between the score of head nurse's leadership of authoritic characteristics and the length of stay was found (r=.5869, p=.011). 7. Significant negative relationship between the score of head nurse's leadership of benevolent characteristics and average nursing care hours was found(r=-.4578, p=.043). 8. Regression coefficient between the score of head nurse's leadership of benevolent characteristics and average nursing care hours was significant(β=-.6912, p=.0043), variance explained was 47.8%. 9. Significant positive relationship between the score of the head nurse's leadership of benevolent characteristics and the score of nurses' job satis-faction was found(r=.4499, p=050). 10. A significant canonical correlation was found between the group of the independent variables consisted of the score of the nurses' personality, the score of the head nurse's leadership of authoritic characteristics and the group of the dependent variables consisted of the length of stay, average nursing care hours(Rc²=.4771, p=.041). Through these results, the assumed relationships between input variables, process variable, output variables were partly supported. In addition it is also considered necessary that-further study on the relationships between nurses' personality and nurses' educational period, between nurses' clinical experience including skill level and output variables in many research samples should be made.

• 한국해양학회지:바다
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• 제18권2호
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• pp.89-103
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• 2013

경제 발전에 따라 레저, 해운, 수산, 국방, 해난사고 등 해양을 이용하는 활동이 증가하면서 해양예보에 대한 수요가 크게 증가하고 있다. 기상에서 해양의 역할이 새롭게 인식되면서 정확한 기상 및 기후변화를 예측하기 위한 해양 예측의 필요성도 증가하고 있다. 사회적인 요구와 관련 기술의 발전에 힘입어 선진국을 중심으로 해양예측시스템이 수립되어 왔다. 이 연구에서는 세계적으로 해양예측시스템을 발전시키고 확산시킨 국제협력프로그램 GODAE(Global Ocean Data Assimilation Experiment)의 진행과정과 기여를 정리하였다. 그리고 현재 해양예측시스템을 운용 중인 미국, 프랑스, 영국, 이탈리아, 노르웨이, 호주, 일본, 중국이 해양예측시스템을 구축하면서 세웠던 목적과 비전, 역사, 연구 동향을 조사하고 각 나라의 해양예측시스템 현황을 비교하였다. 우리보다 앞서 해양예측시스템을 구축하여 사용하고 있는 나라들이 취한 개발 전략의 특징은 다음과 같이 요약해 볼 수 있다. 첫째, 국가적인 역량을 집중하여 성공적인 현업 해양예측시스템을 구축하였다. 둘째, 국제적인 프로그램을 통해 선진 기술을 공유하고 상호 발전시켰다. 셋째, 각 기관의 역할과 고유 목적에 따라 기여분야를 나눠가졌다. 국내에서도 최근 현업 해양예측시스템에 대한 수요가 증대되고 있다. 기상청, 국립해양조사원, 국립수산과학원, 국방과학연구소의 해양예측시스템 개발에 관한 현재 상황과 향후 장기적 계획을 조사하였다. 국지 해양예측 또는 기후예측 모델을 위한 개방경계 초기장 제공이 가능한 광역의 정확도 높은 해양예측시스템을 구축하기 위해서는 국내의 유관 기관 간 협력 관계가 필수적이다. 이를 위해 관련 기관과 연구자들이 함께 참여하는 컨소시엄 형성이 바람직하다. 컨소시엄을 통해 경쟁력 높은 예측 모델과 시스템을 구축할 수 있으며, 제한된 재원을 효율적으로 활용할 수 있고, 연구 개발 인력이 전문분야에 집중할 수 있으며, 중복 투자를 막고 각 기관은 고유 업무에 역량을 집중할 수 있다. 비록 해양예보에 있어 우리나라가 현 단계로는 국제적인 수준에 뒤쳐져 있지만, 각 유관 기관들이 고유 업무를 정립하고 국가적인 역량을 집중하여 현업 해양예측시스템을 공동 개발하면 곧 추격하여 해양예보 분야를 선도할 수 있을 것이다.

• 한국환경과학회:학술대회논문집
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• 한국환경과학회 1998년도 가을 학술발표회 프로그램
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• pp.2-4
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• 1998

Proliferation of Nocardia amarae cells in activated sludge has often been associated with the generation of nuisance foams. Despite intense research activities in recent years to examine the causes and control of Nocardia foaming in activated sludge, the foaming continued to persist throughout the activated sludge treatment plants in United States. In addition to causing various operational problems to treatment processes, the presence of Nocardia may have secondary effects on the fate of heavy metals that are not well known. For example, for treatment plants facing more stringent metal removal requirements, potential metal removal by Nocardia cells in foaming activated sludge would be a welcome secondary effect. In contrast, with new viosolid disposal regulations in place (Code o( Federal Regulation No. 503), higher concentration of metals in biosolids from foaming activated sludge could create management problems. The goal of this research was to investigate the metal sorption property of Nocardia amarae cells grown in batch reactors and in chemostat reactors. Specific surface area and metal sorption characteristics of N. amarae cells harvested at various growth stages were compared. Three metals examined in this study were copper, cadmium and nickel. Nocardia amarae strain (SRWTP isolate) used in this study was obtained from the University of California at Berkeley. The pure culture was grown in 4L batch reactor containing mineral salt medium with sodium acetate as the sole carbon source. In order to quantify the sorption of heavy metal ions to N amarae cell surfaces, cells from the batch reactor were harvested, washed, and suspended in 30mL centrifuge tubes. Metal sorption studies were conducted at pH 7.0 and ionlc strength of 10-2M. The sorption Isotherm showed that the cells harvested from the stationary and endogenous growth phase exhibited significantly higher metal sorption capacity than the cells from the exponential phase. The sequence of preferential uptake of metals by N. amarae cells was Cu>Cd>Ni. The specific surFace area of Nocardia cells was determined by a dye adsorption method. N.amarae cells growing at ewponential phase had significantly less specific surface area than that of stationary phase, indicating that the lower metal sorption capacity of Nocardia cells growing at exponential phase may be due to the lower specific surface area. The growth conditions of Nocardia cells in continuous culture affect their cell surface properties, thereby governing the adsorption capacity of heavy metal. The comparison of dye sorption isotherms for Nocardia cells growing at various growth rates revealed that the cell surface area increased with increasing sludge age, indicating that the cell surface area is highly dependent on the steady-state growth rate. The highest specific surface area of 199m21g was obtained from N.amarae cell harvested at 0.33 day-1 of growth rate. This result suggests that growth condition not only alters the structure of Nocardia cell wall but also affects the surface area, thus yielding more binding sites of metal removal. After reaching the steady-state condition at dilution rate, metal adsorption isotherms were used to determine the equilibrium distributions of metals between aqueous and Nocardia cell surfaces. The metal sorption capacity of Nocardia biomass harvested from 0.33 day-1 of growth rate was significantly higher than that of cells harvested from 0.5- and 1-day-1 operation, indicatng that N.amarae cells with a lower growth rate have higher sorpion capacity. This result was in close agreement with the trend observed from the batch study. To evaluate the effect of Nocardia cells on the metal binding capacity of activated sludge, specific surface area and metal sorption capacity of the mixture of Nocardia pure cultures and activated sludge biomass were determined by a series of batch experiments. The higher levels of Nocardia cells in the Nocardia-activated sludge samples resulted in the higher specific surface area, explaining the higher metal sorption sites by the mixed luquor samples containing greater amounts on Nocardia cells. The effect of Nocardia cells on the metal sorption capacity of activated sludge was evaluated by spiking an activated sludge sample with various amounts of pre culture Nocardia cells. The results of the Langmuir isotherm model fitted to the metal sorption by various mixtures of Nocardia and activated sludge indicated that the mixture containing higher Nocardia levels had higher metal adsorption capacity than the mixture containing lower Nocardia levels. At Nocardia levels above 100mg/g VSS, the metal sorption capacity of activate sludge increased proportionally with the amount of Noeardia cells present in the mixed liquor, indicating that the presence of Nocardia may increase the viosorption capacity of activated sludge.

• 한국가정과교육학회지
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• 제17권4호
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• pp.133-156
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• 2005

이 연구는 중등 기술$\cdot$가정교과에서의 교육내용 적정성을 평가하기 위하여, 우선은 교육내용 적정성의 개념을 명료화하고, 이러한 적정성을 교과에서 평가하기 위한 준거를 선행연구를 근거로 하여 구안하였다 즉, 중등 기술$\cdot$가정 교과에서는 교과내용의 학습량, 내용의 난이도, 내용의 타당도, 내용의 연계 등의 4가지 준거를 교육내용의 적정성을 평가하는 준거틀로 설정하고, 적정성 평가에 대한 실증적인 자료를 수집하기 위하여, 학생 교사$\cdot$교수를 대상으로 한 전국적인 단위의 실태조사를 실시하였다. 그 결과, 첫째, 교육내용의 학습량에 대한 평가에서는 6차 교육과정에 비하여 $30\%$가량 감소하였다는 응답이 가장 맡았으나, 중학교 교사들은 '활동 중심인 교과 성격상 수업시수가 부족'하다는 이유를 지적하면서, 기술·가정 수업시간에 배우는 학습량이 '맡다'고 인지하고 있는 것으로 나타났다. 둘째, 교육내용의 난이도에 대한 평가는 전체적으로 '적절하다'는 응답(교사)과 '어렵다'(학생)라는 응답으로 서로 차이가 나타났다. 구체적으로 학생의 이해도가 떨어지는 단원은 중등의 기술 영역에서 중학교의 '제도의 기초', '기계의 이해' 단원, '전기$\cdot$전자 기술', '에너지와 수송기술' 단원이고, 가정 영역에서는 고등학교의 '가정생활의 설계' 단원만이 학생들의 이해정도가 떨어지는 단원으로 나타났다. 세째, 내용의 타당성과 관련해서는 기술·가정과의 교육목표를 고려할 때 중요하지 않다고 응답한 교육내용은 '제도의 기초', '컴퓨터와 정보처리', '자원의 관리와 환경'의 단원으로 나타났다. 넷째, 교육내용의 연계성은 교과 명칭에 대한 조사를 조사항목으로 설정하여 조사를 실시하였는데, 교사는 '기술$\cdot$가정으로 그대로 둔다'의 응답이 가장 많았고, 사대 교수들은 '기술$\cdot$가정으로 그대로 둔다'는 의견$(45.5\%)$보다, 초등 실과교과와의 연계성 확보의 차원에서 제3의 명칭으로의 개칭을 원하는 의견이 다소 많은 것으로$(50.5\%)$ 나타났다. 후속연구에서는, 이 연구에서 제시한 교육내용의 적정성 평가를 위한 준거틀에 대한 분석적이고 비판적인 검토를 통하여, 교과의 성격과 목표에 적합하게 평가 준거틀이 수정$\cdot$보완되고, 이러한 수정된 평가틀에 의하여 적정성 평가 연구가 지속되어, 우리 교과의 교육과정의 질 관리가 체계적으로 이루어져야 할 것이다.

• 산경연구논집
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• 제2권1호
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• pp.5-15
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• 2011

기업들은 CRM을 도입하기에 앞서, 기업의 특성과 상황을 분석하고 CRM 비전을 명확히 수립해야 한다. 그리고 장기적인 안목을 가지고 각 기업에 가장 적합한 CRM을 도입하기 위한 요소기술을 파악하고 이들을 최적화해야 한다. 또한, 기존의 기업들이 일상적으로 전개하는 마케팅 활동에 CRM의 개념을 접목한 구축 전략이 필요하며, 이러한 구축 전략에 따라 단계적으로 투자 효과가 가장 큰 업무 프로세스를 개선하고, 이를 위한 시스템 투자를 점진적으로 전개하는 정보시스템 전략이 조화를 이루어야 한다. 첫 째, 고객 욕구의 파악과 고객니즈의 이해를 통해 고객생애가치(LTV)를 극대화하고, 고객감동을 통한 기업의 목적을 달성하고 그를 통한 기업가치를 높여 나가는 것이 중요하다는 것을 인식하였다. 둘 째, CRM을 도입함에 있어 동반되어야 하는 부분은 바로 이러한 조직의 변화, 업무프로세스의 변화, 고객접촉 채널의 변화이며, 경영층의 올바른 이해와 관심이 이뤄졌을 때 성공적으로 비즈니스에 접목될 수 있음을 파악했다. 셋 째, 국내기업의 성공적인 구축사례가 많지 않은 현실이고, 기업들이 시스템 구축에 성공했다는 것도 단지 CRM 전개를 위한 솔루션을 구축했다는 의미에 불과하므로 향후 장기적인 안목으로 더 지켜보는 것이 필요하며 CRM구축에 있어서의 산업별 구축사례가 좀 더 체계적으로 접근되어야 할 것으로 보인다. 넷 째, CRM은 이제 대기업들만의 전유물이 아니며 중소규모의 기업들에게도 필요한 시대가 되었다는 점이다. 스위스의 소규모점포 상인들도 사업체 규모에 맞는 CRM을 성공적으로 펼쳤던 사례가 있었음을 교훈 삼아서 국내 중소기업들도 회사의 실정에 맞는 CRM모델을 개발하고 고객과의 관계 유지를 통하여 사업을 전개하여야 할 필요가 커진 것이다. 다섯 째, CRM 업무프로세스를 정착함에 있어 선진기업의 CRM 시스템 모델을 그대로 적용하기 보다는 도입회사의 실정에 맞는 모델로 변환 또는 응용하는 것이 중요하다는 점이다. 즉, 도입회사 각각의 특성과 개성을 살린 CRM프로그램으로 개발하여, 나만의 장점을 최대로 부각시킬 수 있는 CRM솔루션으로 정착하여야 할 것이다.

• Journal of Oral Medicine and Pain
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• 제32권4호
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• pp.375-381
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• 2007

교합안정장치는 턱관절장애의 관리를 위해 가장 많이 선택되어지는 치료방법이다. 교합안정장치는 치료목적을 달성하기 위해 구강 내에서 매일 수 시간씩 착용하며, 전체적인 치료기간은 적게는 6개월에서 길게는 2년 가량이 소요된다. 구강 내에서 교합안정장치는 틀니나 고정식 교정장치의 경우처럼 의도하지 않게 타액이나 산소로부터 세균을 보호하고, 세균의 저장고로서 역할을 수행할 수 있는 가능성이 있다. 이런 조건은 일반적으로 치주질환과 구취를 유발하는 주요 원인균인 혐기성 세균과 치아우식에 중요한 역할을 하는 S. mutans의 서식에 용이한 환경을 제공하게 되어 교합안정장치을 사용하게 되면서 발생되는 나쁜 맛이나 치주질환, 치태 형성 및 치아우식의 원인요소가 될 수 있다. 이 실험에서는 교합안정장치 사용 전후 구강 내 특정 치아에서 혐기성 세균과 S. mutans 수의 변화를 비교함으로써 교합 안정장치가 이들 세균 수 증가에 어떠한 영향을 끼치며, 그것이 임상적으로 어떤 의미를 가지는지에 대해 알아보고자 하였다. 총 4명의 남성(평균나이 27.5 세)이 참여하였고, 하루 9시간씩 상악교합안정장치를 취침시간 동안에만 사용하였으며, 총 5일 간 진행하였다. 5일 후 교합안정장치를 제거한 구강에서 상악좌측제2대구치, 상악좌측중절치, 하악좌측제2대구치를 각각 선택하여 치태와 타액이 혼재된 샘플을 정해진 규격으로 채취하였다. 각각의 샘플은 혐기성 세균 배양을 위한 혈액한 천배지와 S. mutans 선택배지에 각각 $100{\mu}{\ell}$씩 도말하여 $37^{\circ}C$ 10% $CO_2$ 조건으로 3일간 혐기 배양하였다. 각각의 배지에서 배양된 세균을 집락형성단위(CFU) 기준으로 육안으로 세어 최종적으로 CFU/ml로 환산해 기록하였다. 얻어진 자료를 통해 다음과 같은 결론을 내렸다. 1. 교합안정장치 사용에 따라 구강 내 혐기성 세균 수와 S. mutans 수의 변화가 생겼다. 2. 혐기성 세균의 경우 교합안정장치 사용에 따라 상악제2대구치(P=0.003)와 상악중절치(P=0.020)에서 모두 그 수가 유의하게 증가하였다. 3. 교합안정장치의 장착은 직접 피개되지 않은 대합치아의 혐기성 세균 수 증가에도 간접적인 영향을 끼쳤다. 4. S. mutans의 경우 교합안정장치 사용에 따라 상악제2대구치(P=0.043)와 상악중절치(P=0.049)에서 모두 그 수가 유의하게 증가하였다. 5. 교합안정장치의 장착은 직접 피개되지 않은 대합치아의 S. mutans 수에 어떤 영향도 끼치지 않았다.

• Childhood Kidney Diseases
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• 제11권2호
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• pp.239-246
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• 2007

목 적 : 소아에서 진행하는 신기능 저하는 그들의 인생에 일생 동안 심각한 영향을 준다. 소아 만성 신질환의 치료에 있어서 궁극적인 목표는 생명을 연장시키는 것뿐 아니라 만성 신질환에 이환됨으로써 발생하는 여러 합병증을 예방하고 성장과 발달을 향상시키는 것이다. 저자들은 소아 만성 신질환에서 신기능 감소와 관련된 위험요인을 분석하고자 한다. 방 법 : 1999년 8월부터 2007년 3월까지 만성 신질환에서 2기에서 4기에 해당하는 환자들의 임상적 특성을 후향적으로 조사하였다. 추정 사구체여과율은 혈중 크레아티닌과 키를 이용하여 Schwartz 공식으로 계산하였다. 연간 eGFR변화는 연구시작시의 eGFR과 마지막 추적 관찰시의 eGFR간의 차이를 추적 관찰 기간으로 나누어 계산하였다. 환자들을 추적 관찰중에 측정한 혈청 칼슘과 무기인과 함께 연령과 성별 및 원인 신질환도 연간 eGFR 변화와의 관련성을 조사하였다. 결 과 : 전체 환자는 61명이었고 이중 남자는 44명, 여자는 17명이었다. 연구 시작 시 환자들의 연령은 $7.1{\pm}4.7$세이었다. 전체 환자들의 연간 eGFR 변화는 $-1.2{\pm}11.9 mL/min/1.73m^2/year$이었다. 나이가 많거나(P=0.012), 저칼슘혈증이 있을 때(P=0.012), 고인산혈증인 경우(P=0.002) 신기능 감소와 유의한 관련이 있었다. 결 론 : 나이가 많거나, 저칼슘혈증과 고인산혈증은 소아 만성 신질환의 더 빠른 진행과 연관성이 있다.

• Asia pacific journal of information systems
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• 제17권2호
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• pp.97-122
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• 2007

Conventional networking and telecommunications infrastructure characterized by wires, fixed location, and inflexibility is giving way to mobile technologies. Numerous research reports point to the ultimate domination of wireless communication. With the increasing prevalence of advanced cell-phones, various mobile data services (hereafter MDS) are gaining popularity. Although cellular networks were originally introduced for voice communications, statistics indicate that data services are replacing the matured voice service as the growth engine for telecom service providers. For example, SK Telecom, the Korea's largest mobile service provider, reported that 25.6% of revenue and 28.5% of profit came from MDS in 2006 and the share is growing. Statistics also indicate that, in 2006, the average revenue per user (ARPU) for voice didn't change but MDS grew seven percents from the previous year, further highlighting its growth potential. MDS is defined "as an assortment of digital data services that can be accessed using a mobile device over a wide geographic area." A variety of MDS have been deployed, with a few reaching the status of killer applications. Many of them need to access the Internet through the cellular-phone infrastructure. In the past, when the cellular network didn't have acceptable bandwidth for data services, SMS (short messaging service) dominated MDS. Now, Internet-ready, next-generation cell-phones are driving rich digital data services into the fabric of everyday life, These include news on various topics, Internet search, mapping and location-based information, mobile banking and gaming, downloading (i.e., screen savers), multimedia streaming, and various communication services (i.e., email, short messaging, messenger, and chaffing). The huge economic stake MDS has on its stakeholders warrants focused research to understand associated dynamics behind its adoption. Lyytinen and Yoo(2002) pointed out the limitation of traditional adoption models in explaining the rapid diffusion of innovations such as P2P or mobile services. Also, despite the increasing popularity of MDS, unexpected drop in its usage is observed among some people. Intrigued by these observations, an exploratory study was conducted to examine decision factors of MDS usage. Data analysis revealed that the increase and decrease of MDS use was influenced by different forces. The findings of the exploratory study triggered our confirmatory research effort to validate the uni-directionality of studied factors in affecting MDS usage. This differs from extant studies of IS/IT adoption that are largely grounded on the assumption of bi-directionality of explanatory variables in determining the level of dependent variables (i.e., user satisfaction, service usage). The research goal is, therefore, to examine if increase and decrease in the usage of MDS are explained by two separate groups of variables pertaining to information quality and system quality. For this, we investigate following research questions: (1) Does the information quality of MDS increase service usage?; (2) Does the system quality of MDS decrease service usage?; and (3) Does user motivation for subscribing MDS moderate the effect information and system quality have on service usage? The research questions and subsequent analysis are grounded on the two factor theory pioneered by Hertzberg et al(1959). To answer the research questions, in the first, an exploratory study based on 378 survey responses was conducted to learn about important decision factors of MDS usage. It revealed discrepancy between the influencing forces of usage increase and those of usage decrease. Based on the findings from the exploratory study and the two-factor theory, we postulated information quality as the motivator and system quality as the de-motivator (or hygiene) of MDS. Then, a confirmative study was undertaken on their respective role in encouraging and discouraging the usage of mobile data service.

• Asia pacific journal of information systems
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• 제18권1호
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• pp.79-96
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• 2008

One of the roles of the Semantic Web services is to execute dynamic intra-organizational services including the integration and interoperation of business processes. Since different organizations design their processes differently, the retrieval of similar semantic business processes is necessary in order to support inter-organizational collaborations. Most approaches for finding services that have certain features and support certain business processes have relied on some type of logical reasoning and exact matching. This paper presents our approach of using imprecise matching for expanding results from an exact matching engine to query the OWL(Web Ontology Language) MIT Process Handbook. MIT Process Handbook is an electronic repository of best-practice business processes. The Handbook is intended to help people: (1) redesigning organizational processes, (2) inventing new processes, and (3) sharing ideas about organizational practices. In order to use the MIT Process Handbook for process retrieval experiments, we had to export it into an OWL-based format. We model the Process Handbook meta-model in OWL and export the processes in the Handbook as instances of the meta-model. Next, we need to find a sizable number of queries and their corresponding correct answers in the Process Handbook. Many previous studies devised artificial dataset composed of randomly generated numbers without real meaning and used subjective ratings for correct answers and similarity values between processes. To generate a semantic-preserving test data set, we create 20 variants for each target process that are syntactically different but semantically equivalent using mutation operators. These variants represent the correct answers of the target process. We devise diverse similarity algorithms based on values of process attributes and structures of business processes. We use simple similarity algorithms for text retrieval such as TF-IDF and Levenshtein edit distance to devise our approaches, and utilize tree edit distance measure because semantic processes are appeared to have a graph structure. Also, we design similarity algorithms considering similarity of process structure such as part process, goal, and exception. Since we can identify relationships between semantic process and its subcomponents, this information can be utilized for calculating similarities between processes. Dice's coefficient and Jaccard similarity measures are utilized to calculate portion of overlaps between processes in diverse ways. We perform retrieval experiments to compare the performance of the devised similarity algorithms. We measure the retrieval performance in terms of precision, recall and F measure? the harmonic mean of precision and recall. The tree edit distance shows the poorest performance in terms of all measures. TF-IDF and the method incorporating TF-IDF measure and Levenshtein edit distance show better performances than other devised methods. These two measures are focused on similarity between name and descriptions of process. In addition, we calculate rank correlation coefficient, Kendall's tau b, between the number of process mutations and ranking of similarity values among the mutation sets. In this experiment, similarity measures based on process structure, such as Dice's, Jaccard, and derivatives of these measures, show greater coefficient than measures based on values of process attributes. However, the Lev-TFIDF-JaccardAll measure considering process structure and attributes' values together shows reasonably better performances in these two experiments. For retrieving semantic process, we can think that it's better to consider diverse aspects of process similarity such as process structure and values of process attributes. We generate semantic process data and its dataset for retrieval experiment from MIT Process Handbook repository. We suggest imprecise query algorithms that expand retrieval results from exact matching engine such as SPARQL, and compare the retrieval performances of the similarity algorithms. For the limitations and future work, we need to perform experiments with other dataset from other domain. And, since there are many similarity values from diverse measures, we may find better ways to identify relevant processes by applying these values simultaneously.

• Asia pacific journal of information systems
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• 제18권1호
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• pp.25-51
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• 2008

Researchers have been continuously interested in the adoption of information technology (IT) since it is of great importance to the information systems success and it is also an important stage to the success. Adoption alone, however, does not ensure information systems success because it does not necessarily lead to achieving organizational or individual objectives. When an organization or an individual decide to adopt certain information technologies, they have objectives to accomplish by using those technologies. Adoption itself is not the ultimate goal. The period after adoption is when users continue to use IT and intended objectives can be accomplished. Therefore, continued IT use in the post-adoption period accounts more for the accomplishment of the objectives and thus information systems success. Previous studies also suggest that continued IT use in the post-adoption period is one of the important factors to improve long-term productivity. Despite the importance there are few empirical studies focusing on the user behavior of continued IT use in the post-adoption period. User behavior in the post-adoption period is different from that in the pre-adoption period. According to the technology acceptance model, which explains well about the IT adoption, users decide to adopt IT assessing the usefulness and the ease of use. After adoption, users are exposed to new experiences and they shape new beliefs different from the thoughts they had before. Users come to make decisions based on their experiences of IT use whether they will continue to use it or not. Most theories about the user behaviors in the pre-adoption period are limited in describing them after adoption since they do not consider user's experiences of using the adopted IT and the beliefs formed by those experiences. Therefore, in this study, we explore user's experiences and beliefs in the post-adoption period and examine how they affect user's intention to continue to use IT. Through deep literature reviews on the construction of subjective beliefs by experiences, we draw three meaningful constructs which theoretically have great impacts on the continued use of IT: perceived habit, confirmation, and computer self-efficacy. Then, we examine the role of the subjective beliefs on the cognitive/affective attitudes and intention to continue to use that IT. We set up a research model and conducted survey research. Since IT use implies interactions among a user, IT, and a task, we carefully selected the sample of users using same/similar IT to perform same/similar tasks, to exclude unwanted influences of other factors than subjective beliefs on the IT use. We also considered that the sample of users were able to make decisions to continue to use IT volitionally or at least quasi-volitionally. For each construct, we used measurement items recognized for reliability and widely used in the previous research. We slightly modified some items proper to the research context and a pilot test was carried out for forty users of a portal service in a university. We performed a full-scale survey after verifying the reliability of the measurement. The results show that the intention to continue to use IT is strongly influenced by cognitive/affective attitudes, perceived habits, and computer self-efficacy. Confirmation affects the intention to continue indirectly through cognitive/affective attitudes. All the constructs representing the subjective beliefs built by the experiences of IT use have direct and/or indirect impacts on the intention of users. The results also show that the attitudes in the post-adoption period are formed, at least partly, by the experiences of IT use and newly shaped beliefs after adoption. The findings suggest that subjective beliefs built by the experiences have deep impacts on the continued use. The results of the study signify that while experiencing IT in the post-adoption period users form new beliefs, attitudes, and intentions which may be different from those of the pre-adoption period. The results of this study partly demonstrate that the beliefs shaped by the behaviors, those are the experiences of IT use, influence users' attitudes and intention. The results also suggest that behaviors (experiences) also change attitudes while attitudes shape behaviors. If we combine the findings of this study with the results of the previous research on IT adoption, we can propose a cycle of IT adoption and use where behavior shapes attitude, the attitude forms new behavior, and that behavior shapes new attitude. Different from the previous research, the study focused on the user experience after IT adoption and empirically demonstrated the strong influence of the subjective beliefs formed in the post-adoption period on the continued use. This partly confirms the differences between attitudes in the pre-adoption and in the post-adoption period. Users continuously change their attitudes and intentions while experiencing (using) IT. Therefore, to make users adopt IT and to make them use IT after adoption is a different problem. To encourage users to use IT after adoption, experiential variables such as perceived habit, confirmation, and computer self-efficacy should be managed properly.