• KSII Transactions on Internet and Information Systems (TIIS)
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• v.16 no.5
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• pp.1446-1465
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• 2022

Diversified SaaS applications allow users more choices to use, according to their own preferences. However, the diversification of SaaS applications also makes it impossible for users to choose the best one. Furthermore, users can't take advantage of the functionality between SaaS applications. In this paper, we propose a platform that provides an SaaS mashup service, by extracting interoperable service functions from SaaS-based applications that independent vendors deploy and supporting a customized service recommendation function through log data binding in the cloud environment. The proposed SaaS mashup service platform consists of a SaaS aggregation framework and a log data binding framework. Each framework was concreted by using Apache Kafka and rule matrix-based recommendation techniques. We present the theoretical basis of implementing the high-performance message-processing function using Kafka. The SaaS mashup service platform, which provides a new type of mashup service by linking SaaS functions based on the above technology described, allows users to combine the required service functions freely and access the results of a rich service-utilization experience, using the SaaS mashup function. The platform developed through SaaS mashup service technology research will enable various flexible SaaS services, expected to contribute to the development of the smart-contents industry and the open market.

• The KIPS Transactions:PartA
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• v.10A no.2
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• pp.93-100
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• 2003

With the advent of distributed computing and Web service technologies, lots of users have been requiring services that can conveniently obtain and/or support well-assembled information based on Web. For this reason, we are to construct Automatic Linking Support Systems for generating Web-based integrated information and supporting retrieval information according to user's various requirements. Our system organization is based on client/server system. A server environment consisted of automatic linking engine that can provide lexical analyzing, query processing and integrated document generating functions, and databases that are made of dictionaries, image and URL contents. Also, client environments consisted of Web editor that can generate integrated documents and Web helper that can retrieve them via automatic linking engine and databases. For client's user-friendly interfaces, web editor and helper programs can directly execute by down leading from a server without setup them before inside clients. For reducing server's overheads, Parts of server's executing modules are distributed to clients on which they can be executing. As an implementation of our system, we use the JDK 1.3, SWING for user interfaces like Web editor and helper, RMI mechanism for interaction between clients and a server, and SQL server 7.0 for database development, respectively. Finally, we showed the access procedures of automatic document linking engine and databases from Web editor or Web helper, and results appearing on their screens.

• Journal of Distribution Science
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• v.22 no.6
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• pp.95-106
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• 2024

Purpose: This study investigates the complex dynamics of consumer behavior in Vietnamese banking omnichannel environments, focusing on the roles of service consistency, service transparency, flow, perceived privacy risk, and loyalty intention. Research design, data and methodology: Using a sample of 422 Vietnamese bank customers, data analysis revealed significant relationships among the variables under investigation. Results: Firstly, service consistency was found to positively influence flow experiences and negatively impact perceived privacy risk, highlighting the importance of uniform service quality across channels in enhancing consumer engagement while mitigating privacy concerns. Similarly, service transparency was positively associated with flow experiences and negatively associated with perceived privacy risk, underscoring the importance of transparent information dissemination in fostering immersive consumer experiences while alleviating privacy apprehensions. Furthermore, both flow experiences and perceived privacy risk significantly influenced loyalty intentions, indicating the pivotal roles of engaging experiences and data security in driving consumer loyalty. Additionally, mediated relationships were observed, demonstrating the interplay between service consistency, service transparency, flow, perceived privacy risk, and loyalty intention in shaping consumer behavior in omnichannel contexts. Conclusions: These findings provide valuable insights for retailers and marketers seeking to optimize consumer experiences and cultivate loyalty in omnichannel environments by prioritizing consistency, transparency, and data privacy protection.

• Communications of the Korean Institute of Information Scientists and Engineers
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• v.5 no.2
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• pp.49-60
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• 1987

To decide on the queuing system of the optimum-sized bank window, data by means of simulation was reckoned. That is, by linking the average arrival rate and the average service rate with the exponential random number, customers' arrival time and service time was reckoned and simulation size optionally decided. By so doing, this paper is aimed at predicting the conditions of a bank, average arrival time, average waiting time, aveerage service time, average queuing length, servers' idle time, etd, and at preparing for a simulation model of the queuing system that can apply not only to the bank window box but also to all system under which queuing phenomena may arise.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2019.05a
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• pp.12-13
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• 2019

Maritime Big Data Linkage System is a system for linking maritime related internal and external data used in Korean e-Navigation. It is possible to create data acquisition, conversion, storage, analysis, management application service by technology of maritime data generated from inside and outside, and it can be configured and processed in units of components. It is also possible to monitor the flow of data defined by the workflow.. Through this study, it is expected that e-navigation service will be able to link data more efficiently and easily.

• Asia pacific journal of information systems
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• v.30 no.1
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• pp.94-119
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• 2020

Digital platforms characterized by network effects enable provisioning of various types of services and provide a mechanism for linking producers and consumers. Identifying the key Quality of Service attributes of such platforms is vital for their continued success and growth. In this paper, a set of quality attributes for platforms is first extracted from different extant quality models. Then actual user feedback data from three platform providers are analysed and mapped against the set of quality attributes to determine the key attributes that are relevant. These findings are corroborated with qualitative data from interviews of different stakeholders. The results show that service quality characteristics are important to the success of platforms. Functional characteristics of platforms assume importance where the digital contributions of the platform is higher. Apart from these, 'fitness for use' as a major determinant of quality is also important in digital platforms.

• Journal of Advanced Navigation Technology
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• v.12 no.4
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• pp.317-323
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• 2008

The technical progress of wireless communication in an information-oriented society is heading for the wireless internet service. Handphone is limited in a low capacity memory, size of screen, wireless internet. But it can do service in mobile, nontheless of the time, space. This paper says that online studying in wire internet is capable of servicing in mobile environment. The way of SMS transmission in the agency is linked in the SMS agency, but the way of SMS exclusive modem does service in linking with personal computer. This paper says that the SMS service is possible with SMS exclusive modem, mirroring of the client demand in database.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.14 no.2
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• pp.577-594
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• 2020

Service Function Chaining (SFC) supports services through linking an ordered list of functions. There may be multiple instances of the same function, which provides a challenge to select available instances for all the functions in an SFC and generate a specific Service Function Path (SFP). Aiming to solve the problem of SFP selection, we propose an architecture consisting of distributed SFP algorithm and central control mechanism. Nodes generate distributed routings based on the first function and destination node in each service request. Controller supervises all of the distributed routing tables and modifies paths as required. The architecture is scalable, robust and quickly reacts to failures because of distributed routings. Besides, it enables centralized and direct control of the forwarding behavior with the help of central control mechanism. Simulation results show that distributed routing tables can generate efficient SFP and the average cost is acceptable. Compared with other algorithms, our design has a good performance on average cost of paths and load balancing, and the response delay to service requests is much lower.

• Korean Journal of Organic Agriculture
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• v.21 no.1
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• pp.1-18
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• 2013

Animal and crop production systems were integrated on a single farm. This integrated farming system recycled nutrients on the farm. The separation of animal and crop production with the introduction of cheap commercial fertilizers, farms were not used land-applied manure. The on-line manure matching is one of the emerging business in the achievement of recycling and resource recovery. The manure matching actively promotes the reuse and recycling of by-products and manure. This study constructs to manure matching information system to solve the exchange problems between herders and croppers. Manure matching web sites designed. This paper introduces a web-based animal manure matching system. A manure matching service, part of the manure transport, links farmers who produce excess manure with farmers who can use the manure. Farmers registered with the service have requested manure. The manure matching service supports the transport project by linking farmers with excess manure with those farmers who can utilize the manure safely as a nutrient source. The goal of the service is to protect water quality by fostering efficient land application. Benefits to those who use the manure network include reduced disposal costs, lower purchase costs and recycling of manure. The manure matching is based on the principle that 'one persons waste is another person's fertilizer.' It provides a free online matchmaking service for environmentally safe manure recycling management system.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.3
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• pp.585-593
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• 2021

The service industry has become the driving force of economic development in recent years. With the current fierce competitive situation, competing businesses have continually provided a superior quality of service, and an excellent perceived brand image to gain customer satisfaction and customer loyalty. This study's current purpose is to empirical research the linking between service quality, brand image, customer satisfaction, and customer loyalty. We collect research data from 299 consumers who bought goods at supermarkets in Ho Chi Minh City, Vietnam, using a convenient sampling technique. We proposed the conceptual model from prior studies and considered it in Vietnam's context. PLS-SEM was conducted to test the relationships in the conceptual model. We have estimated the scale's reliability by Cronbach's alpha values and composite reliability values. Moreover, we have evaluated discriminant validity by the Fornell-Larcker standard. The findings showed that service quality positively affects the brand image, customer satisfaction, and customer loyalty. Likewise, the results also confirmed brand image had a positive impact on customer satisfaction and customer loyalty. Moreover, the outcomes also disclosed that customer satisfaction had a positive relationship with customer loyalty. The research suggested implications for managers, limitations, and directions for future research from the above findings.