• 산업경영시스템학회지
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• 제32권3호
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• pp.178-187
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• 2009

Six Sigma emphasizes KPI and establishes the present level as well as the goal level through statistical calculation and tries to achieve management innovation through process improvement. But in the area of new product development or service, sufficient data for statistical measurement may not be secured. On the other side, looking for contradictions through problem analysis, TRIZ is a methodology that stresses the process of solving these problems. TRIZ also has its own problems: it is hard to define its initial task, to objectify the measurement of effect, and to optimize the drawn out idea. The purpose of this report is to give a comprehensive understanding about each methodology (Sigma Six and TRIZ) through its analysis, to confirm the need of linking both methodologies, and to suggest a model for this linking process. Also, they will be verified through examples, and the synergy effect will be discussed.

• 한국정보관리학회:학술대회논문집
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• 한국정보관리학회 2011년도 제18회 학술대회 논문집
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• pp.67-70
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• 2011

국내학술지의 국제적 이용과 인용확대를 위해 국가출연기관인 한국과학기술정보연구원(KISTI)은 CrossRef에 Co-Sponsoring Member로 가입하여 디지털 콘텐츠의 식별과 접근을 위한 고유 식별 체계인 DOI(Digital Object Identifier) 번호부여 및 DOI 기탁사업을 추진해오고 있다. CrossRef는 논문, 회의자료, 단행본 자료의 DOI 기탁업무를 수행하는 전 세계적인 비영리기관이며 DOI에 기반하여 Cited-by linking 서비스를 시행하고 이용자들의 필요에 따른 다양한 학술서비스를 제공하고 있다. 따라서 본 논문에서는 CrossRef에서 시행하는 서비스인 DOI, CrossCheck, Cited-by linking을 소개하고 KISTI를 통한 CrossRef서비스와 KISTI에서 운영하는 DOI Center 대해 기술하고자 한다.

• 한국사회복지학
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• 제51권
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• pp.63-91
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• 2002

본 연구는 정신보건기관에 근무하는 정신보건사회복지사 170명을 대상으로 서비스 연계실태 및 연계관련요인을 조사하였다. 조사결과, 첫째로 연계정도는 정보교환과 클라이언트 의뢰에서 높았으며, 자금동원과 공동협의는 상대적으로 낮았다. 기관유형별로는 정신의료기관과 정신보건센터 및 사회복귀시설에서 일하는 사회복지사들의 연계가 가장 빈번하였다. 또한 접촉은 전화로, 연계경로는 기관 홍보물과 친분에 의해, 접촉대상은 일선 담당자인 경우가 많았다. 둘째, 대부분의 응답자들이 연계의 필요성을 인식하고 있었고, 그 주요 이유를 클라이언트를 위한 다양한 서비스제공이라고 하였다. 또한 연계활성화를 위해서는 정보체계의 구축 및 연계대상기관의 확대, 기관의 지원이 필요하다고 하였다. 셋째, 개인요인과 조직요인에 따른 연계의 차이에서는 여성보다 남성이, 학력이 높을수록, 관리자급인 경우, 정신보건경력이 높을수록, 자격증이 있는 경우(이상 개인요인), 그리고 소재지가 농어촌이고, 사회복귀시설과 정신보건센터인 경우, 주요대상이 만성 정신장애인인 경우(기관요인)에 연계가 높았다. 넷째, 연계에 미치는 요인을 분석한 결과, 개인요인으로 정신보건경력 및 현 기관경력, 학력이, 그리고 조직요인으로 기관소재지 및 기관유형, 기관연도가 의미 있는 영향을 주는 것으로 나타났다. 이러한 결과를 바탕으로, 정신보건서비스 연계를 위한 공식적 협의체 및 정보망을 마련하고, 연계를 정신보건 사회복지사의 공식업무로 인정하며, 나아가 연계내용과 대상을 확대할 뿐 아니라, 정부지원 하에 시범적 연계사업을 계획하는 방안을 강구할 것을 제안하였다.

• International Journal of Contents
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• 제5권2호
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• pp.20-25
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• 2009

The purpose of this study is to seek new u-business services in restaurant management. Using the concept of business model methodology in family restaurant management domain, this study identifies customers' needs in services at the stage of management of purchase of materials, the production management, and the sales management. In addition, this study suggests two killer applications of a family restaurant management linking with the latest ubiquitous computing technologies: the service of the customer-oriented menu recommendation and the service of the inventory-oriented menu recommendation. These findings may offer practical insights in the context of ubiquitous service model of restaurant management.

• International Journal of Advanced Culture Technology
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• 제2권1호
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• pp.14-19
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• 2014

In this paper, we propose a stream based patching technique in order to reduce demands of network output bandwidth required to provide the true video-on-demand (VoD) service in a Multimedia server. The proposed scheme calculates required streams to clients accurately by analyzing temporal relationships between already arrived requests in a multimedia server and still progressing streams, and then transmits streams freshly. Since our stream based patching technique induces new linking stream which is playing a link role between long and short patching streams, it reduces demand of network output bandwidth required to provide the true VoD service in a multimedia server. Accordingly, we know that the proposed scheme improves service latency and defection rate than those of existing patching technique by a simulation study.

• 한국항해학회지
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• 제20권2호
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• pp.33-50
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• 1996

The routes of coastal passenger ships are important in the light of both economic and social view point. Islands around the Korean peninsular can be actually dominated by linking them with land by the ships. The service quality of the route is not high enough to satisfy habitants in the islands. The income of the service-users is increasing so that they expect better service in terms of ship's speed and cabin. The reality is not, however, good to motivate ship-owners to replace aged ships with new and large ones. The situation is caused by low passenger-fare and inefficient management. Therefore the fare should be raised and the fare system should be innovated. And the number of passenger ship companies should be reduced from 42 to 20 by merger and acquisition.

• 한국항해항만학회지
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• 제43권5호
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• pp.289-295
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• 2019

In this paper, we implemented a safety navigation mobile application that converged AtoN information and location-based services. When application user uses the smartphone's GPS sensor to transmit the user's vessel location data to the data server, the user receives information of which its providing range is considered, such as stored AtoN data, neighboring vessels information, danger area, and weather information in the server. Providing information is sorted based on the smartphone's direction and inclination and it will be also delivered via wireless network (5G, LTE, 3G, WiFi). Additionally the application is available to implement other functions such as information provision through voice and text alarming service when the user's vessel is either approaching or entering the danger area, and an expanded information provision service that is available in shadow area linking with data-storing methods; other linkable data such as weather and other neighboring vessels will be applied based on the lasted-saved data perceived from the non-shadow area.

• 한국BIM학회 논문집
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• 제12권4호
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• pp.52-60
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• 2022

Recently, the demand for connection between various heterogeneous dataset and BIM as a construction data model hub is increasing. In the past, in order to connect model between BIM and heterogeneous dataset, related dataset was stored in the RDBMS, and the service was provided by programming a method to link with the BIM object. This approach causes problems such as the need to modify the database schema and business logic, and the migration of existing data when requirements change. This problem adversely affects the scalability, reusability, and maintainability of model information. This study proposes an ontology BIM-based knowledge service framework considering the connectivity and scalability between BIM and heterogeneous dataset. Through the proposed framework, ontology BIM mapping, semantic information query method for linking between knowledge-expressing dataset and BIM are presented. In addition, to identify the effectiveness of the proposed method, the prototype is developed. Also, the effectiveness and considerations of the ontology BIM-based knowledge service framework are derived.

• Asia pacific journal of information systems
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• 제30권2호
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• pp.228-251
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• 2020

This study attempts to examine the importance of social capital in customer service organizations and clarifies how translates into organizational performance through knowledge management activities. A survey was conducted with the customer service employees, and 256 questionnaires were used for an empirical analysis with smart partial least squares (PLS). The analysis found that relational capital had a positive effect on both the knowledge management components of knowledge sharing and knowledge conversion, while structural capital significantly influenced knowledge sharing. In addition, human capital positively affected knowledge conversion. Both knowledge sharing and knowledge conversion significantly influenced organizational performance. This study proposed a conceptual framework of social capital that influences organizational performance mediated by an organization's knowledge management activities. Based on the results, we suggest practical guidelines for managing social capital and recommend areas of improvement for customer organization's managers and employees.

• 한국조리학회지
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• 제22권6호
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• pp.33-51
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• 2016

The hotel industry needs to make the competitive advantage difficult to be imitated in order to remain sustainable in competitive business circumstances. Front-line employees' service-oriented citizenship behaviors(OCBs) can be such a strength from the perspective of organizational system. With an aim of investigating the antecedents of the hotel front-line employees' service-oriented OCBs, this study proposed a theoretical framework linking authentic leadership to service-oriented OCBs with goal commitment as a mediator. A total of 260 cases without missing values have been used for the final analysis and structural equation modeling (SEM) is employed using the SPSS and AMOS 7. It was first found that self-awareness and relational transparency of authentic leadership made a significant impact on their goal commitment while balanced processing and moral perspective failed to influence them. Second. goal commitment influenced all sub-factors of service-oriented OCBs. Third, moral perspective and relational transparency of authentic leadership significantly influenced service-oriented OCBs while self-awareness and relational transparency failed to make it. Finally, goal commitment significantly makes an intervening effect for the relationship between self-awareness & service-oriented OCBs and relational transparency & service-oriented OCBs but failed to intervene the other relationships. The results provide theoretical and practical implications regarding directions of leadership styles and HR management in the hotel industry and suggestions for the further extended studies.