• Journal of Korean Library and Information Science Society
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• v.52 no.2
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• pp.357-377
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• 2021

This study aims to suggest the sustainable services for academic library in the New Normal Age, analyzing the online services during the COVID-19 pandemic. For this purpose, this study examined the operation condition of academic libraries' services during the COVID-19, analyzing the untact and online services of 63 libraries of universities which have more than 10,000 students. And this research classified the online services into three types, which are 'collection', 'facilities', 'programs' and examined the library homepage and development plans of academic libraries. This study also looked into the services of Korean public libraries and foreign libraries to suggest the sustainable services for academic library. As a result, this study suggests 'providing online materials for course reserves', 'expansion of research and study curation services to invigorate the use of library materials', 'introducing the smart library system and renovation of library facility and space services', 'planning of online programs through expansion of interaction with users'.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.1
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• pp.217-241
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• 2010

Recently, as voluntary activity has become more widespread, there have been some voluntary activity movements in the provision of library services for people with disabilities. This study aimed to develop a model on voluntary activity in library services for disabled people in public libraries. Survey data collected through three data collection methods showed that volunteer activities in public library services for the disabled were very poor, and recommended the training of library staff and volunteers serving disabled people, the management of educational programs for librarians about the disabled and the dissemination of standardized manuals. From the results of the survey, a voluntary activity model, based on three factors, the aims of library services, the types of the disabilities, and volunteer services including specific sub areas of services, was developed. Finally, this voluntary activity model will contribute to the theory development of library services for the disabled

• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.295-321
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• 2013

This study examines current practices of the multicultural services in public library and offers directions for improvement in the multicultural society. For this, this study is set up the list of the multicultural services on the basis of the plans and the announcements about multicultural services of an international organization. Moreover, researchers analysed the multicultural services of Incheon Jungang Library. The results of this study are as follows. They proposed the improvement of the multicultural services of a public library as the changes of cognition of the multicultural services, training for professional manpower, program for intercultural understanding, accessibility to information, etc.

• International Journal of Knowledge Content Development & Technology
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• v.7 no.2
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• pp.21-40
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• 2017

Considering the need for quality health information and resultant health care services in any society, this study was carried out to look into the status of library and information resources and services provided by medical libraries in Enugu State, Nigeria. The main objective of the study was to find out the information resources and services available for medical library users towards quality health care provision. Five (5) medical libraries of major teaching hospitals were used for the study with 980 registered users as the study population from where 245 users were sampled. Observation checklist was used to collect data on resources while questionnaire was used to collect data from the respondents on the services provided. The Medical Library Association Standard guided the analysis of data from observation while frequency counts and mean scores were used to analyze data from the questionnaire. Major findings showed that even though some of the required resources and services are available and provided the medical libraries, most of the required resources and services are not adequately provided by these libraries.

• International Journal of Knowledge Content Development & Technology
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• v.10 no.2
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• pp.39-49
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• 2020

Accurate and reliable Information improves decision making, reduces costs, and saves time. The ophthalmic Libraries supply quality ophthalmic information to the ophthalmologists to serve the patients in a better way and stimulate the growth of ophthalmic field. This paper aims to study the usage of library collection, services and assistance among the Ophthalmologists - Eye Doctors in India. A survey method is used to obtain the ophthalmologists' usage of library collection, services and assistance. Through convenient sampling method, a structured questionnaire is circulated to the ophthalmologists in India and 633 ophthalmologists are responded. Among the 633 ophthalmologist, 82.15% of the ophthalmologists use the library collection - book. 73.46% of the ophthalmologists use the online data / journals. 89.73% of the ophthalmologists seek assistance to locate books/articles/documents. There exists a significant difference between the ophthalmologists use of Library Service and gender (p value 0.001**). There exists a significant difference between the ophthalmologists use of Library Assistance / help and designation category (p value 0.000**). There exists a significant difference between the ophthalmologists use of Library Assistance / help and working experience (p value 0.017**). There exists a significant difference between Library Services (p value 0.009**), Library Assistance / help (p value 0.000**) and institution type. The study results will help the ophthalmic libraries to serve the user better.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.20 no.3
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• pp.47-64
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• 2009

The world has rapidly become culturally diverse, and Korea has gradually grown into a multicultural society, mainly due to marriage immigrants and foreign laborers, whose number exceeds over one million nationally. Their adjustment and acculturation in Korea, however, dose'nt seem painless and untroubled, and public libraries are in duty to provide multicultural service for these population. Providing useful services on the homepage makes it possible for users to find the information they need without having to visit the actual library. A more detailed research will be conducted by examining the multicultural services provided by the public libraries in Australia, Canada, the United States, and Japan, the leading multicultural societies. The further examination will be conducted on these libraries in terms of four aspects, that is, information, literacy, education, and culture, as declared by Public Library Menifesto. In Korea, translation and interpretation services, homework help, child literacy are necessary services at the public library, Management of independent multicultural site, shared services between Regional Central Library and Community Public Library, cooperation with libraries, government and organization will be helpful to multicultural library services.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.3
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• pp.23-43
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• 2004

The purpose of the present study Is to suggest strategies for Improving cultural services provided by public libraries. First of all. it reviews missions of public Itbraries as well as meanings of these services for both the libraries and the communities they serve. It also reviews the current status of cultural services with the example of Kyonggi-Do. finally, five strategies for Improving cultural services are presented' differentiating library services from those provided by other types of cultural institutions such as museums and performing centers, as well as specifying the services In response to characteristics of the community they belong; utilizing community analysis and National Cultural Enjoyment Survey data; establishing national and regional support system; creating and Implementing library staff development programs in regards of cultural services; and finally, adopting marketing techniques in designing library cultural services.

• Journal of Korean Library and Information Science Society
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• v.43 no.3
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• pp.353-384
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• 2012

This study was conducted on the observation that the filter bubble and privacy violation problems are related to the personalized services provided by libraries. This study discussed whether there is the possibility for invasion of privacy when libraries provide services utilizing state-of-the-art technology, such as location-based services, context aware services, RFID-based services, Cloud Services, and book recommendation services. In addition, this study discussed the following three aspects: whether or not users give up their right to privacy when they provide personal information for online services, whether or not there are discussions about users' privacy in domestic libraries, and what kind of risks the filter bubble problem can cause library users and what are possible solutions. This study represents early-stage research on library privacy in Korea, and can be used as basic data for privacy research.

• Journal of the Korean Society for information Management
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• v.32 no.3
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• pp.183-197
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• 2015

The purpose of this conceptual paper is to identify the library services market and its characteristics versus the common commodity market so that marketing and management in library services can be more fruitful in terms of research and development. Based on the developed hypothetical market, a library services market is identified; the market is then characterized in comparison to the common commodity market using three theoretical characteristics of the library services market: indirect exchange, limited competition, and time-lagging exchange. Based on these characteristics, two possible research directions are suggested: development of goals for library management and consideration of applications in library marketing.

• Journal of Korean Library and Information Science Society
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• v.52 no.3
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• pp.157-175
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• 2021

The purpose of this study is to investigate the service quality of special libraries using Importance-Performance Analysis (IPA) method. This study also applied the working year factor to IPA model for establishing more improved library service strategies. A total 127 library users who work in governmental policy or research institutions in South Korea participated in this study. This study conducted regression analysis to compare with the results of IPA. The results of survey revealed that special library users had high expectation for library services, but they perceived the performance of the library service as insufficient. Special library users assessed that the information services of libraries were well provided but required additional efforts in services related with space and provided by librarian. Interestingly, when the library services were measured by working years, special library users who have worked for more than eight years were generally satisfied with library services with no "possible overkill" services, but users with less than three years working experience particularly expressed dissatisfaction with the service provided by librarians. The results of regression analysis supported the results of IPA. Finally, this study provides several important suggestions for better special library service.