• Journal of Korean Library and Information Science Society
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• v.43 no.4
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• pp.69-88
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• 2012

This research is to find a direction of development through operating status survey of public library in Busan metropolitan city. First, Normally library users visit the library to check out books or to have a private study session. Also users normally obtained information about upcoming events done in the library through using offline search methods. Second, although the usage of the website was low, however the users demanded the increase in computer numbers in the library and online database for home access. Third, the users acknowledged the importance of the public library to their local community. Library policy indicator rated high in importance to the local community(m=3.86). However the reference desk(m=2.87), checkout desk(m=2.41), computer availability(m=2.47), as well as up-to-date artifact availability(m=2.64) did not reach the average point of 3.0. Thus, revealing that the public library's management policies were not sufficient enough to satisfy the needs of the library users.

• Journal of the Korean Society for Library and Information Science
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• v.48 no.1
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• pp.329-343
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• 2014

This research investigated the effects of university library users' use patterns and their recognition of service benefits on the magnitude of service value assessments derived from users' statements using contingent valuation method (CVM). Library users' use patterns were operationalized by the number of library visits, library website visit counts and the degree of dependence on their own libraries. User benefits variables were measured by the level of satisfaction on the benefits of library use for teaching & instruction, research & writings, and employment & external activities. University library services were divided into circulation, journal articles (domestic & foreign), reference service, user education, reading room service and WTPs for each service were measured. The results from hypotheses testing show that the number of library visits affect WTP amounts for circulation, foreign article use, reference service and user education. The degree of library dependence seems to affect WTP amounts for circulation and user education. With regards to the hypotheses related to the recognition of library service benefits, the degree of satisfaction for teaching & instruction benefits seems to affect WTP amounts for reading room use.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.2
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• pp.187-207
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• 2012

The purpose of this study is to examine the usage and user behaviors of undergraduate students and to suggest the ways to promote the usage of e-journals. The methods used in this study are survey questionaires and interviews who are taking a general education course or Library and Information Science courses offered in D University. The study collected the data regarding usage, user behaviors, service quality, user instructions and advertisement of e-journals. In addition, the study analyzed the library website and interviewed librarians. Based on the findings, the study suggested the ways to improve the level of e-journal usage.

• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.255-275
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• 2013

This study aims to examine the case of using the social network services in the korea library, and then search the type of social network services and the status of it's introduction. It is used to the study of the introduction and the invigoration of social network services on the compatible library. First, we extracted the list of four type's high level management libraries from 2010 to 2012. Second, we examined the website's homepage of the list of 32's university library, 41's public library, 40's school library, 9's special library. Third, the result of analysis identified the feature and difference of the using the social network services of these libraries. Fourth, on the base of the result, it suggested some items of introduction's issue and the directions of future research.

• Journal of the Korean Society for information Management
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• v.30 no.1
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• pp.193-219
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• 2013

Public institutions or libraries urgently prepare comprehensive measures to improve web accessibility of their websites as booting web dependability and web utilization of disabled people. The purpose of this study is to propose the design guidelines for improving web accessibility of disabled people. The study, first, analyzed various web accessibility requirements based on web standards, web accessibility guidelines, and the related researches and proposed a web accessibility checklist with 42 requirement. Next, the study evaluated 15 websites of public institutions such as government departments, association of disabled people, and public libraries using the checklist. Finally, the study revealed non-adherence requirements and suggested website design guidelines in terms of contents configuration, sound, colour, keyboard handling, mouse handling, access, image processing, text processing, and code processing.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.2
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• pp.137-155
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• 2017

Many university libraries, facing financial difficulties, have been forced to operate on a tighter budget. Such trend has created the need for an objective standard that will prioritize current library services. This study derives service quality factor via open coding from internet postings posted in the last five years on the Korean National Open University's library website, and also calculates the customer satisfaction quotient and dissatisfaction quotient using the Kano Model and Timko's Customer Satisfaction Coefficient. The result draws 25 service quality factors across 3 categories consisting of: (i) 8 attractive qualities, (ii) 15 one-dimensional qualities and (iii) 2 reverse qualities. The study, through the calculation of Timko's Customer Satisfaction Coefficient per service quality, proposes an intensive service that can prioritize the efficient use of library budget.

• Journal of the Korean Society for information Management
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• v.40 no.4
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• pp.33-51
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• 2023

The main objective of this study is to explore the forward-looking role of a National Hangeul Museum Library that can actively respond to changes in the era and to propose development strategies for this purpose. To achieve this, the current functions, resources, materials, online and offline services, and the library's website were thoroughly analyzed. We conducted research on the operational status and best practices of libraries within museums, art galleries, and advanced libraries both domestically and internationally. Ultimately, we aimed to establish medium to long-term development strategies for the Korean library and derive step-by-step detailed implementation plans. The results of this study can serve as foundational data to help the National Hangeul Museum Library effectively fulfill its central role as a library related to the Korean language and culture.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.2
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• pp.5-27
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• 2010

The purpose of this research is to examine the characteristics and problems of OASIS, a web archive, developed and operated by the National Library of Korea, and then to propose how to improve the quality of its contents. An analysis of the contents in 'Literature' and 'Social Sciences' in the OASIS website shows problems, including low quality of some contents, lack of balance in subjects and creators/publishers, duplicate collections of web documents and web sites, lack of currency and evidence of unique or scholarly value of collected web resources, etc. Suggested are the use of 'real-name' of subject specialists to ensure their responsibilities in selection process and the addition of metadata elements to evidence the appropriate application of selection criteria.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.2
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• pp.249-278
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• 2011

This study aimed at proposing an improvement for effective disposal in academic libraries. To this end, the study conducted a survey on literature, case studies and the current situation. This study selected the five foreign cases on academic libraries that open to the public regarding their disposal guidelines or operation cases on their Website. To determine the current state of disposal and needs for improvement in Korea, this study conducted a survey on the current situation in the libraries of Korean universities. Based on the above results, this study proposed the improvement plan for an effective disposal in academic libraries.

• Journal of Korean Library and Information Science Society
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• v.38 no.4
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• pp.257-276
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• 2007

Back-of-book-style indexes have a similar function as back-of-book indexes. The best advantage o4 back-of-book-style indexes for Information access on the web is to give direct access to specific subjects of interest. Though back-of-book-style indexes are alphabetically arranged as back-of-book indexes, they have linked index entries to contents on the site by using a anchor tag of HTML. In this research, I have created back-of-book-style indexes in two separated ways, by hand-crafted and semi-automatic Indexing. We have utilized back-of-book-style indexes, that is similar to back-of-book index of traditional information organization method of library and information science, in library circumstances.