• Title/Summary/Keyword: Library Services

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The Effects of Emotional Labor Level on the Level of Job Satisfaction and Library Information Service Provision in Public Library Librarians (공공도서관 사서의 감정노동수준이 직무만족 및 도서관정보서비스 제공수준에 미치는 영향)

  • Kim, Su-Jin;Kang, Soon-Ae
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.1
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    • pp.153-184
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    • 2018
  • This study aims to investigate the effects of emotional labor level on the level of job satisfaction and library information service provision in public libraries. The research model used emotional labor levels as an independent variable; job satisfaction and level of library information service provision as a dependent variable; and organizational culture as a control factor. The data were collected randomly from 220 librarians of public libraries in Seoul by distributing and collecting internet surveys. Reliability analysis, correlation coefficient analysis, multiple regression analysis, and regression analysis were performed using the SPSS 18.0 program. The statistic hypothesis test results of this study can be summarized as follows. First, public library librarians did not like to express their emotions to users, trying to express their emotions more positively than what they were actually feeling. Second, although librarians experience emotional labors, they feel a sense of achievement when undertaking their tasks and develop pride and happiness in their work. As librarians perceive their work professional, they overcome emotional labors, and have pride in their work. Third, although librarians experience emotional labors, a reasonable job evaluation with goals, and their relationships with colleagues would lead to accomplishment in their work. In addition, although the evaluation of employees is focused on performance, librarians improve their service if library users are satisfied with their service and the services are provided adequately.

A Study on the User Recognition of Library Complex Culture Space (도서관 복합문화공간에 대한 이용자 인식 연구)

  • Noh, Younghee;Kim, Yoon-Jeong
    • Journal of the Korean Society for Library and Information Science
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    • v.53 no.4
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    • pp.23-50
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    • 2019
  • Libraries have recently sought to diversify their roles to meet the changing needs of local residents, while faithfully playing the library's original roles. The creation of a complex cultural space and the provision of services based on it are one of the ways to expand its role. In this study, a surveyed and analyzed the awareness of the complex cultural space of the library and the preference and awareness of the program operated in the complex cultural space by conducting a survey on the users of the library currently operating the complex cultural space. As a result, first, it was found that they preferred information space, education space, and rest space in space preference. On the other hand, community space and experience space showed low preference. Second, they prefer educational programs, exhibition programs, and performance programs that utilize complex cultural spaces, but experience programs and community programs have low preference. Therefore, it is necessary to operate the program by providing exhibitions and performance spaces while providing information and education spaces to users. The librarian should also promote the fact that library can be only the space of information and education, but also the space where culture, healing, experience and communication take place. In addition, libraries should strive to improve user awareness of library space.

A Study on Issues and Policy Proposals of Specialized Libraries (전문도서관의 이슈와 정책제안에 관한 연구)

  • Noh, Younghee;Park, Yang Ha
    • Journal of Korean Library and Information Science Society
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    • v.52 no.3
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    • pp.129-155
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    • 2021
  • This study tried to suggest the revitalization plans for specialized libraries by referring to various issues regarding specialized libraries in the sense that the issue of specialized libraries can soon become an opportunity for the development of specialized libraries. Through literature analysis, problems and issues related to specialized libraries were derived, and the perception of librarians was investigated through surveys. The policy directions presented based on the results are as follows. First, the 'Library Development Plan' should strengthen the part related to the specialized library development plan. Second, topic maps for specialized libraries in Korea are needed.(Second, the topic map for specialized libraries in Korea is needed.) Third, it is also necessary to operate to configure multiple councils based on the distinction between the specialized library. Fourth, an analysis of the duties of specialized library librarians should be made. Fifth, professional information services that specialized libraries can perform need to be developed. Sixth, among the information resources owned by specialized libraries, it is necessary to find ways to establish and jointly utilize information resources that are valuable and shareable as national resources. Seventh, specialized libraries should allow every library to participate in library evaluation, and make improvement plans for specialized libraries based on the collected data. Eighth, it is also necessary to publish a collection of best practices for specialized libraries.

Research on Case Analysis of Library E-learning Platforms: Focusing on Learning Contents and Functions (도서관 이러닝 플랫폼 사례분석 연구 - 학습 내용 및 기능을 중심으로 -)

  • SangEun, Cho;KyungMook, Oh
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.34 no.1
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    • pp.209-238
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    • 2023
  • This study aims to propose the main learning contents, functions and activation plans for building an e-learning platform for libraries through a literature review, case analysis and expert survey. Through the literature review, it was found that libraries must play a role in providing high-quality online education for users in the e-learning ecosystem. Based on the previous studies, a learning function analysis tool was developed for the analysis of the library's e-learning platform. Based on this, the learning contents, learning functions and characteristics of library e-learning platforms were analyzed, and expert surveys and interviews were conducted. As a results, the construction of a platform for effectively applying learning processes and technology is essential for the library's sustainable e-learning services. The contents that should be provided for characteristics of library education, reading guidance, information literacy instruction, library usage instruction, and the latest IT technologies. And The main learning functions include the ability to conduct video lectures and real-time classes among learning types, and learning activity support functions, a cloud platform support function and a personalized environment support function. Additionally, suggested re-education for library staff to improve their technical skills and the formation of an e-learning team.

Analysis of Current Status and Improvement Plans of the User Service in Open Data Portal - Focusing on Citizen Participation Data Portal - (공공데이터포털 이용자 서비스 현황 분석 및 개선방안 - 시민참여형 데이터포털을 중심으로 -)

  • Han, Hui-Jeong;Hwang, Sung-Wook;Lee, Jung-min;Oh, Hyo-Jung
    • Journal of Korean Library and Information Science Society
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    • v.51 no.1
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    • pp.255-279
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    • 2020
  • Recently, as the range of users utilizing open data has expanded from experts to students, and general citizens, the role of open data portals has changed. In the past, portals have neglected to increase data utilization through citizen participation by focusing on the role of simple data repository, but now they tend to focus on understanding, collaboration and sharing values so that users can actively use data. To meet these social trends, open data portals need to seek ways to improve user-centered services that can encourage citizen participation. The purpose of this study is to identify the main functions for citizen participation in open data portals, to analyze the current status of open data portal user services and to suggest ways to improve them. Through the literature research, we investigated the functions provided by portal services for citizen participation, deduced the types of user services, and analyzed open data portal user services. Furthermore, we suggested user-centered public data portal services improvement plans for citizen participation.

The Development of Client-centered and Integrated Home Nursing Care Model in Rural Areas (농어촌 지역의 대상자 중심 통합방문형 간호서비스 모형 개발)

  • Yang, Sook Ja;Han, Young Ran;Ham, Ok Kyung;Lee, Guna;Kim, Seo Hyeon;Ha, Jae Young
    • Journal of Korean Public Health Nursing
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    • v.35 no.1
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    • pp.5-18
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    • 2021
  • Purpose: This study aimed to develop a client-centered integrated home nursing care model for rural areas by analyzing public health nursing, hospital-based home care services, and long-term nursing care in Korea. Methods: The literature review performed included data from the National Assembly Library, DBpia, RISS, and KISS, Google Scholar, the Ministry of Government Legislation, Statistics Korea, and the Ministry of Health and Welfare. Results: The client-centered and integrated home nursing care model in a rural area was opened as the Home Nursing Care Center in a public health center operating directly or on consignment. This model provides both a hospital-based home care services as well as long-term care, in accordance with the health status of the client and difficulty of nursing services. Moreover, the nurse who worked in a sub-organization (Centers for Supporting Healthy Living, Public Health Units, and etc.) of the public health center as care coordinator and case manager facilitates to connect home nursing care services and social welfare services. Conclusions: Our data indicates that the client-centered integrated home nursing care model in rural areas effectively combines professional services, regional accessibility, and social welfare services.

A Preliminary Study on the Development of Library R&D Policy Agenda (도서관 R&D 정책과제 발굴을 위한 기초연구)

  • Lee, Soo-Sang;Rho, Jee-Hyun
    • Journal of the Korean Society for information Management
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    • v.29 no.4
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    • pp.209-227
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    • 2012
  • This study intends to develop R&D policy agendas that are required to prepare a smart library/smart society in Korea libraries. To the end, methodology was established to explore policy issues and agenda for library R&D, and the preliminary agendas were drawn from informetrics, subject analysis, and brainstorming techniques. Then, the preliminary agendas were revised through supplementary works, such as the comprehensive investigation into research papers and the recent research projects. Based on the results, evaluation for the R&D agendas was performed. The Analytic Hierarchy Process (AHP) method was used as a structured technique for analyzing the importance and the priority of the agendas. This study can be used for improving and/or expanding quality of information services in Korean libraries and for exploring the requirements to play a crucial role in the future society.

A Study on the Quality Factors Influencing University Library Re-visitation and Recommendation Intention Analyzed using Structural Equation Model (구조방정식 모형을 적용한 대학도서관 재이용과 추천의향에 영향을 미치는 품질요소에 관한 연구)

  • Kim, Mi Ryung;Yu, Jong Pil
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.4
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    • pp.147-167
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    • 2020
  • The purpose of this study is to analyze the factors influencing the intention of revisiting and recommending by applying a structural equation model, targeting the service quality factors of university libraries derived from previous studies. For 11 days from April 30th, 2020 to May 10th, 2020, a total of 127 user groups (undergraduate students, graduate students, professors/instructors) were surveyed on their intention to revisit and recommend. The analysis results are as follows. 'Materials' and 'service customization' were shown as quality dimensions that influence revisit. In addition, revisiting was found to have an effect on recommendation intention, and it was analyzed that 'materials' and 'service customization' affect not only revisit but also recommendation intention. In addition, 'service customization' was found to be a factor that directly affects the intention to recommend. Based on this, a method of applying the concept of customization to library services and marketing was proposed in an environment where users' needs are diversifying and becoming personalized.

A Study on the Improvement of the Classification System on Archives and Records Management Studies in KDC (한국십진분류법 기록관리학 분야 분류체계 개선에 관한 연구)

  • Park, Su-Hyun;Lee, Myoung-Gyu
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.27 no.3
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    • pp.25-50
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    • 2016
  • Archives and Records Management Studies is being developed its own independent domains. However, the existing library classification scheme such as the KDC don't properly reflect the characteristics of Archives and Records Management Studies. This classification scheme has the irrational part of the arrangement of the subject items and should be required to rearrange subdivision of the subject areas. In this study, According to the characteristics of Archives and Records Management Studies, It is set up 8 subject areas, Records Management (General), the law and polices of records management, the collection and appraisal of the records, the documentary organization, recording information services, preservation of the records, archives management, archives and records center, etc. After analyzing the major contemporary library classification system such as KDC, DDC, NDC, UDC, LCC, then It is suggested that improvement measures through analyzing classification status and keywords of the Archives and Records Management data contained in Korean National Bibliography. In Archives and records management studies, The contents of the eight subject areas related to the field are changed to allow integration with KDC 028.

Digital Library Evaluation Criteria: What do Users Want? (디지털 도서관 평가기준: 이용자들이 원하는 것은 무엇인가?)

  • Xie, Iris;Joo, Soohyung;Matusiak, Krystyna K.
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.1
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    • pp.5-18
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    • 2014
  • Criteria for evaluating digital libraries have been suggested in prior studies, but limited research has been done to understand users' perceptions of evaluation criteria. This study investigates users' opinions of the importance of digital library evaluation criteria. Thirty user participants, including 10 faculty members and 20 students, were recruited from five universities across the United States. They were asked to rate the importance of evaluation criteria in eight dimensions (e.g. collections, information organization, context, etc.). The results demonstrate that users care about evaluation criteria related to the use and quality of collection and services rather than the operation of digital libraries. The findings of this study are relevant to the development of user-centered digital libraries and associated evaluation frameworks through the incorporation of unique users' needs and preferences.