A Study for the Effect of Internal Marketing on Airport Employees' Customer-Oriented Attitude Considering Their Emotional Labor (공항상주직원의 감정노동에 대한 내부마케팅과 고객지향성에 대한 연구)
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- Journal of the Korean Society for Aviation and Aeronautics
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- v.23 no.2
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- pp.32-39
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- 2015