• Title/Summary/Keyword: Labor Services

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A Study on the Business Investment and Operation of O2O (Online-To-Offline) Combined Services by Industry (산업별 O2O 결합 서비스의 비즈니스 투자 및 운영에 관한 연구)

  • Jung, Byoungho;Joo, Hyungkun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.18 no.2
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    • pp.93-110
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    • 2022
  • The purpose of this study is to explore business investment and operation of O2O (Online-To-Offline) combined service. The study will analyze the necessary factors for growing the business by dividing the O2O service by industry. The Online-to-Offline is a method of inducing purchases of products and services by connecting between online and offline This research methodology organized the four stages of the analysis process. The analysis of all stages was performed with association rules in big data techniques. It is divided into the start-up period, growth period, maturity period, and decline period, and analysis is conducted on the business investment, expenditure cost, business operation, and conflict factors. As the research result, the first analysis has shown commonality with government subsidies, bank loans, and personal funds in all industries. The second analysis showed a lot of expenditure on labor costs of internal employees, marketing/sales, facility facilities, equipment, and equipment purchase costs. The third analysis showed difficulty in raising the investment resources necessary for business operations in all industries. The last analysis showed conflicts in the industry, businesses license, legal systems, and small business owners in all industries. This study contributed to the abundance and diversity of research methodologies in management information systems using association rules. In addition, the description of organizational development theory was updated while explaining the business investment and operation of O2O combined services. In practical implication, the O2O services include environmental factors that cause convergence between industries. Accordingly, this is required for new O2O services through new laws and systems and reorganization of existing laws and regulations.

A Study on the Co-Construction of the Franchisee Managing System Between Franchisor and Insurance Company (프랜차이즈 본부와 보험사의 가맹점주 관리시스템 구축에 관한 연구)

  • Kim, Ha-jeong;Jeong, Young-bae;Lee, Jae-kyu;Lee, Phil-soo
    • The Korean Journal of Franchise Management
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    • v.2 no.2
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    • pp.84-94
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    • 2011
  • Domestic franchise industry is growing rapidly as a promising business in 21st century and also ordinary people business. Domestic franchise headquarters and franchisees have increased exponentially. However, because of tough competition in the industry, headquarters' lack o fawareness of recruiting and managing franchisees, and reckless expansion strategy for the structural problem of profit structure and lack of experts, systematic management and support system are not going well. For these reasons, the need of franchisee management system is growing up in this industry. Domestic franchise industry is focused on appearance, the volume, while absence and lowness of internal management systems are making stores shut down and conflicts proving necessity of management system. In this study, we find and study the way to compensate these problems and systematize by cooperating within surance companies to manage franchisees, and eventually to be able to set up and use new systems including franchise management system, initial services, on goin gservices, lega lservices, tax services, labor services, and financial analysis and planning services.

Emotional Labor and Human Rights Protection in the case of airlines (감정노동과 인권보호 - 항공사를 중심으로)

  • Shin, Dong Chun
    • The Korean Journal of Air & Space Law and Policy
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    • v.29 no.2
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    • pp.87-108
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    • 2014
  • Recent examples of abuse by black consumers (including air travellers) against emotional laborers have become a serious social issue in Korea in that they are likely to violate human rights of those laborers. Emotional labor is a form of emotion regulation that creates a publicly visible facial and bodily display, and also emotional management within the workforce that creates a situation in which the emotion management by workers can be exchanged in the marketplace. Example professions that require emotional labor are: nurses, doctors, waiting staff, and television actors. However, as the economy moves from a manufacturing to a service-based economy, many more workers in a variety of occupational fields are expected to manage their emotions according to employer demands when compared to the past. One of symptoms deriving from emotional labor is smile mask syndrome abbreviated SMS, which is a psychological disorder proposed by professor Makoto Natsume where subjects develop depression and physical illness as a result of prolonged, unnatural smiling. And higher degree of using emotion regulation on the job is related to higher levels of employees' emotional exhaustion, and lower levels of employees' job satisfaction. In most part, emotional laborers are more abused and hurt by so called black consumers who are raising complaints relating to products and services purchased against service providers for the purpose of maliciously getting compensation. Against this background, the Korean Government abolished "the Consumer Protection Act" and instead promulgated "the Basic Consumer Act" in September 2006 which stipulates that consumers are expected to have protection as well as responsibility and duty. The Aviation Security Act cites the examples of prohibited behaviors (unruly passengers) while they are travelling. In addition, human rights of emotional laborers could be more protected by the enhancement of etiquettes and cavalry and improvement of culture and working environment.

A Study on the Perception of the Subjects about Automated Container Terminal (컨테이너터미널 자동화에 대한 관련 주체별 인식연구)

  • You, Ji-Won;Kim, Yul-Seong
    • Journal of Navigation and Port Research
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    • v.44 no.3
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    • pp.195-202
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    • 2020
  • The production of larger of ships is a survival strategy for global shipping companies to pursue the economics of scale. According to this strategy, to respond to this situation, many containers are loading/unloading simultaneously in the hub port. Additionally, the container terminals are promoting the introduction of automation to expand the terminal facilities and increase efficiency/productivity of the container yards. European ports have introduced automation to address rising labor costs and shortages of labor. Recently, the construction of fully automated container terminals is increasing in the United States and China to resolve problems such as the slow growth of the global economy, the emergence of large ships, air pollution, and safety accidents. Domestic ports are at an early stage compared to the world's advanced container terminals, and countermeasures are being prepared to respond to the changing ports. However, research on the recognition difference analysis that examines the opinions of stakeholders is insufficient. As a result of analyzing the recognition among the groups, it was found that container terminal operators reduced labor costs, improved shipping services for shipping companies, prevented safety accidents for port union labor, and increased service for port authority and government agencies. Thus, to closely examine the perception among the groups, one-way ANOVA was performed, and then the implications were deduced as the basic data for the smooth introduction of automation.

Value of Information Technology Outsourcing: An Empirical Analysis of Korean Industries (IT 아웃소싱의 가치에 관한 연구: 한국 산업에 대한 실증분석)

  • Han, Kun-Soo;Lee, Kang-Bae
    • Asia pacific journal of information systems
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    • v.20 no.3
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    • pp.115-137
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    • 2010
  • Information technology (IT) outsourcing, the use of a third-party vendor to provide IT services, started in the late 1980s and early 1990s in Korea, and has increased rapidly since 2000. Recently, firms have increased their efforts to capture greater value from IT outsourcing. To date, there have been a large number of studies on IT outsourcing. Most prior studies on IT outsourcing have focused on outsourcing practices and decisions, and little attention has been paid to objectively measuring the value of IT outsourcing. In addition, studies that examined the performance of IT outsourcing have mainly relied on anecdotal evidence or practitioners' perceptions. Our study examines the contribution of IT outsourcing to economic growth in Korean industries over the 1990 to 2007 period, using a production function framework and a panel data set for 54 industries constructed from input-output tables, fixed-capital formation tables, and employment tables. Based on the framework and estimation procedures that Han, Kauffman and Nault (2010) used to examine the economic impact of IT outsourcing in U.S. industries, we evaluate the impact of IT outsourcing on output and productivity in Korean industries. Because IT outsourcing started to grow at a significantly more rapid pace in 2000, we compare the impact of IT outsourcing in pre- and post-2000 periods. Our industry-level panel data cover a large proportion of Korean economy-54 out of 58 Korean industries. This allows us greater opportunity to assess the impacts of IT outsourcing on objective performance measures, such as output and productivity. Using IT outsourcing and IT capital as our primary independent variables, we employ an extended Cobb-Douglas production function in which both variables are treated as factor inputs. We also derive and estimate a labor productivity equation to assess the impact of our IT variables on labor productivity. We use data from seven years (1990, 1993, 2000, 2003, 2005, 2006, and 2007) for which both input-output tables and fixed-capital formation tables are available. Combining the input-output tables and fixed-capital formation tables resulted in 54 industries. IT outsourcing is measured as the value of computer-related services purchased by each industry in a given year. All the variables have been converted to 2000 Korean Won using GDP deflators. To calculate labor hours, we use the average work hours for each sector provided by the OECD. To effectively control for heteroskedasticity and autocorrelation present in our dataset, we use the feasible generalized least squares (FGLS) procedures. Because the AR1 process may be industry-specific (i.e., panel-specific), we consider both common AR1 and panel-specific AR1 (PSAR1) processes in our estimations. We also include year dummies to control for year-specific effects common across industries, and sector dummies (as defined in the GDP deflator) to control for time-invariant sector-specific effects. Based on the full sample of 378 observations, we find that a 1% increase in IT outsourcing is associated with a 0.012~0.014% increase in gross output and a 1% increase in IT capital is associated with a 0.024~0.027% increase in gross output. To compare the contribution of IT outsourcing relative to that of IT capital, we examined gross marginal product (GMP). The average GMP of IT outsourcing was 6.423, which is substantially greater than that of IT capital at 2.093. This indicates that on average if an industry invests KRW 1 millon, it can increase its output by KRW 6.4 million. In terms of the contribution to labor productivity, we find that a 1% increase in IT outsourcing is associated with a 0.009~0.01% increase in labor productivity while a 1% increase in IT capital is associated with a 0.024~0.025% increase in labor productivity. Overall, our results indicate that IT outsourcing has made positive and economically meaningful contributions to output and productivity in Korean industries over the 1990 to 2007 period. The average GMP of IT outsourcing we report about Korean industries is 1.44 times greater than that in U.S. industries reported in Han et al. (2010). Further, we find that the contribution of IT outsourcing has been significantly greater in the 2000~2007 period during which the growth of IT outsourcing accelerated. Our study provides implication for policymakers and managers. First, our results suggest that Korean industries can capture further benefits by increasing investments in IT outsourcing. Second, our analyses and results provide a basis for managers to assess the impact of investments in IT outsourcing and IT capital in an objective and quantitative manner. Building on our study, future research should examine the impact of IT outsourcing at a more detailed industry level and the firm level.

Chemical Management Strategies for Popcorn Disease and Mulberry Sucker on Fruit-Producing Mulberry (오디 생산용 뽕나무에 발생하는 균핵병과 뽕나무이의 약제 방제체계)

  • Choi, Min-Kyung;Kim, Ju-Hee;Jang, Su-Ji;Chon, Hyong-Gwon
    • Research in Plant Disease
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    • v.25 no.4
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    • pp.173-178
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    • 2019
  • From our field investigation from 2017 to 2018, five diseases and four insect pests have been identified as the primary biotic stressors of fruit-producing mulberry, which include popcorn disease and mulberry sucker, respectively. In this study, we examined the relative control effects of selected agro-chemicals against the popcorn disease and mulberry sucker. Our systemic treatment methods to simultaneously control the popcorn disease and the mulberry sucker indicated that an integrated control method showed a superior result with the control efficacy of 89.3%, while a conventional control method resulted in 66.7%. As a result, we concluded that it is much efficient to control both disease and insect pest in mid-April while sequentially applying chemicals only for the popcorn disease from February. By considering the ecological aspects of the popcorn disease and mulberry sucker, this systemic treatment will be able to reduce the labor of growers required for the control.

A Study on Considerations of the Library Policy Establishment to Resolve Digital Divide of Older Adults (노인의 정보격차 해소를 위한 도서관 정책수립의 고려사항)

  • Yoon, Hye-Young
    • Journal of Korean Library and Information Science Society
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    • v.48 no.4
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    • pp.77-105
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    • 2017
  • As our society enters an aged society, it is becoming increasingly important to resolve digital divide of older adults. However, the digital divide of the older adults are generally neglected compared to other information poor. The aim of this study is to propose considerations for library policy development in order to resolve the digital divide of the older adults. The study examined regulation of the Framework Act on National Informatization and the Ministry of Science and ICT, the Ministry of Culture, Sports and Tourism, the Ministry of Health and Welfare, the Ministry of Employment and Labor. Also it investigated guidelines and current status of services to older adults in the library. The study suggested that public libraries should be used as a basic base for the services to resolve the digital divide to older adults across the country, and the services should be organized systematically and sustainably through public libraries.

The Empirical Analysis on Supply of Volunteer Labor and Economic Valuation of Volunteering in Korea (한국 자원봉사활동의 결정요인과 경제적 가치평가)

  • Kim, Tae-Hong;Kim, Nan-Jue;Kwon, Tae-Hee
    • Korea journal of population studies
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    • v.30 no.3
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    • pp.83-105
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    • 2007
  • This study investigates the stance of the social capitals that explain voluntary services. The testing results indicate that the decision to join the voluntary services is significantly affected by ages, householder, marriage, preschool child, gender, physical condition, income, education, job position, occupation, region, day, etc. And a giving time is significantly influenced by ages, marriages, working together of husband and wife, gender, income, job, occupation position, a type of living house, etc. Moreover, we find that the economic values of the voluntary services estimate at 21,467 billion won a year in 2004, and GDP ratio is 0.2% that is lower than those of major developed countries.

The causes of production decrease in button mushroom of Gyeongbuk province (경북지역 양송이버섯(Agaricus bisporus) 생산 감소 원인 연구)

  • Kang, Min-Gu;Jo, Woo-Sik;Kim, Woo-Hyun;Lee, Suk-Hee
    • Journal of Mushroom
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    • v.13 no.3
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    • pp.157-162
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    • 2015
  • This study was carried out to analyze of the cause of button mushroom production decrease of Gyoengbuk province. In 1978, Agaricus bisporus was produced 48,000 ton and exported more than $50 millions. But since 2000, Domestic production of button mushroom was decreased by 70%, and button mushroom farm was also decreased by 37%. Cultivation area was increased by 6%, but Gyeongbuk Province was decreased by 30%. Especially, Production per $3.3{\ss}{\breve{S}}$ was dramatically decreased more than half. There were several causes such as rising labor and material cost, climate changes, and aging of mushroom cultivation farmers. And there was no effort to develop of domestic button mushroom cultivation equipments. One of the main reasons for this reduction was supplied to low quality of button mushroom compost to the farm.

Related Regulations of Hospital Personnel Management (병원 인력관리에 관한 관계법규 고찰)

  • Kim, Il-Kwon
    • Korea Journal of Hospital Management
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    • v.7 no.1
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    • pp.121-130
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    • 2002
  • As a hospital deals with people in their particular states, namely patients, computerization and automation in organization systems are very limited. Even though state-of-the-art medical systems such as the OCS, the HIS, the EMR, and the FACS are facilitating the computerization and informatization processes, they are for convenience and effectiveness. Ultimately, however, we should depend on specialists including doctors, nurses, pharmacists, and medical engineers. Therefore, a hospital is a representative labor-intensive body. Like other similar organizations, hospitals require a lot of manpower. But they are quite different in that hospital people hold variety and complexity in their qualifications and licenses. In personnel management, a hospital is twice controlled owing to the special characteristics that human life is at stake. First, the quota of medical manpower should be obeyed lest the quality of medical services should be lowered, and their roles and interrelations are even regulated. Second, in spite of the peculiarity of hospitals, the duties of obligatory employment and social insurances should not be neglected like other companies. In order that each hospital can preserve the proper level of medical services, securing the appropriate level of medical personnel has to be regulated. However, as the personnel cost is one of the important indices of hospital management, too much regulation in manpower supply can lead to poor hospital management and, in the end, the drop of the quality of medical services. In sum, as far as hospital personnel is concerned, some autonomy ought to be given to each hospital so that it can control the quality of hospital services. In addition to this minimum regulation of personnel, certain incentive and reward systems like the graded nursing system need to be prepared.

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