• International Journal of Advanced Culture Technology
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• 제9권1호
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• pp.177-182
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• 2021

The fourth industrial revolution based on information and communication technology (ICT) becomes the center of society, and the overall industrial structure is also changing significantly. ICT refers to the hardware of information devices and the software technologies required for the operation and information management of these devices, and any means of collecting, producing, processing, preserving, communicating and utilizing them. ICT is integrated into industries and services or combined with new technologies in various fields such as robotics and nanotechnology to connect all products and services to the network. The development of ICT, which continuously creates new products and services, has spread to all sectors of the industry, affecting not only daily life but also the livestock sector recently. In agriculture, ICT technology can reduce production costs by efficiently managing labor and energy because it can improve quality and yield based on data on environmental and growth information such as temperature, humidity, light and soil. In particular, smart livestock is considered suitable for achieving livestock management goals because it can reduce labor force and improve productivity by remotely and automatically managing accurate information necessary for raising and breeding livestock with ICT devices. The purpose of this study is to propose the need for ICT technology by comparing farm productivity before and after ICT is introduced. The method of the study is to compare the productivity before and after the introduction of ICT in Korean beef farms, pig farms, and poultry farms. The effectiveness of the study proved the excellence of ICT technology through the production results before ICT introduction and the productivity improvement case of livestock farms that efficiently operated manpower management and reduced labor force after ICT introduction. The conclusion of this paper is to present the need for smart livestock through ICT adoption through case study results.

• 대한안전경영과학회지
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• 제17권3호
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• pp.247-263
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• 2015

This study seeks to identify effects derived from emotional labor in the distribution industry, and draw ways to systematically manage the employees by exploring effects of the emotion work on performance. For the purpose, literature reviews and empirical experiments were conducted to find out effects of emotional labor and false face acting on emotion work and organizational performance and effects of social support and job autonomy on the relationship between emotion work and organizational performance. To verify the hypothesis, we conducted a hierarchical regression analysis and structural equation model analysis using SPSS 20 and AMOS19. The result of the verification in this study is as follows: First, effects of emotional labor on burnout was found to be statistically significant, second, as for the path-coefficient for "emotional labor ${\rightarrow}$ emotion work" and "emotional labor ${\rightarrow}$ job satisfaction" was not statistically significant, while the path-coefficient for "emotional labor ${\rightarrow}$ service level" was found to be statistically significant. Third, effects of emotion work on job satisfaction was found statistically significant, fourth, emotion work on the service level was found statistically significant, fifth, effects of false face acting on emotion work was found statistically significant, sixth, effects of false face acting on burnout was statistically significant, seventh, moderating were found statistically significant and lastly, moderating effects of the relationship between emotion work from job autonomy and organization performance was not verified in job satisfaction, while emotion work, job autonomy, and interaction variable in service level were statistically significant.

• 보건의료산업학회지
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• 제2권1호
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• pp.56-83
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• 2008

The purpose of this study was to provide basic materials needed to enhance quality of organizational life by identifying the improvements of labor union management in the perspective of general hospital organization management. The subject of this study were 686 employees in 12 General Hospitals in Metro Capital including Seoul. Materials were collected from administrators, nurses and medical technicians in target hospitals from March 20 to May 10, 2005 through survey questionnaires. The main results of this study were as follows: 1. the commitment level of the subjects according to their characteristics was higher in older employees than the younger ones, large family to support than small family to support and those who had higher positions in labor union. 2. The commitment level of the subjects according to the job and role related variables were higher those who had higher satisfaction level to their job and manager, role conflict in all hospitals. 3. The commitment level of the subjects according to union related variables, variables jointly controlled by union and employer was satistically significant positive correlation. In other words, the commitment level of the subjects according to the subjects' labor union involvement was higher in those who had higher satisfaction in labor union and perceived their colleagues' attitudes more positively in all hospitals. Regarding the atmosphere of the relationship between union and employer and the level of commitment in labor union, the better the atmosphere of the relationship between union and employer was, the higher the level of commitment in labor union was in all hospitals. 4. The results of multiple regression analysis shows that formal and informal socialization, union participation to the union management cooperation program, job satisfaction, satisfaction with the labor union's were all found as important antecedents of labor union commitment. 5. Job and role-related variables, union-related variables, variables jointly controlled by union and employer, and labor union commitment level were all found significantly different in accordance with the characteristics of unions concerned. To summarize study results, the level of commitment in labor union depends on job satisfaction, manager's attitudes, satisfaction to their jobs, union satisfaction, their colleagues attitudes toward union and the atmosphere of employer-employee relationship. Therefore hospital managers should have democratic and flexible attitudes toward labor union. Additionally, as formal and informal socialization, union participation to the union-management cooperation program is important determinant in union commitment, hospital managers should have countermeasures to enhance the colleague attitude and job satisfaction level of hospital employees. Since this study deals with psychological nature of workers not a few drawbacks and shortcomings may be detected in the finding. Nevertheless, the finding of this study, to become a momentum that will stimulate further research to detect all the cues of labor union commitment and to provide valuable reference in forming logical union commitment and labor union-management cooperation.

• 한국생물환경조절학회:학술대회논문집
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• 한국생물환경조절학회 2006년도 춘계 학술대회 및 정기총회
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• pp.280-286
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• 2006

• 한국사회복지학
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• 제67권4호
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• pp.279-299
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• 2015

본 연구의 목적은 노인장기요양서비스를 이용하는 부양가구원과 여성가구원의 노동공급효과를 확인하는데 있다. 노인장기요양보험제도의 공식적 돌봄 서비스가 부양가구원들의 비공식적 돌봄을 대체한다면, 이는 부양가구원들의 시간제약을 변화시켜 노동공급을 증가시킬 것이다. 따라서 이러한 노동공급효과는 각국의 공적 돌봄 서비스의 제도적 수준에 따라 달라질 수 있다. 지금까지 서구국가들에서는 이에 대한 연구가 활발히 전개되어 왔으나, 이러한 실증분석들은 혼재된 결과를 보인다. 선행연구들에서는 무엇보다 방법론상 내생성의 문제가 지속적으로 제기되어 왔다. 본 연구는 이러한 문제를 해결하고자 유사실험설계인 PSM(Propensity Score Matching)과 DD(Double Difference) 결합모형을 활용하여 선택편의를 최소화하였다. 한국복지패널 3차, 9차 데이터를 활용한 분석 결과, 한국의 노인장기요양보험제도의 노동공급효과는 나타나지 않았다. 단순이중차이분석에서는 노동시간과 근로소득이 유의미하게 증가한 것으로 나타났지만, 더 엄격하다고 볼 수 있는 이중차이 고정효과모형분석에서는 그 효과가 나타나지 않았다. 이를 서구의 경험적 연구결과에 비춰보면, 한국의 공적 돌봄서비스인 노인장기요양보험제도가 비공식적 돌봄을 대체하지 못하고 일부만을 보완하는 수준에 머물러 있는 것이라고 해석할 수 있다. 본 연구의 분석결과는 그동안 제기되어온 노인장기요양서비스의 급여불충분성에 대한 증거가 될 수 있으며, 노인장기요양서비스의 제도적 배열이 대상자 및 부양가족의 욕구에 맞도록 선택되어져야 한다는 함의를 가진다.

• 보건행정학회지
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• 제5권2호
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• pp.35-69
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• 1995

The managerial environment of hospitals in Korea characterized by low levels of medical insurance fees is worsening by increasing government regulations as to the utilization of medical services, rising costs of labor, material, and medical equipments, growing patient expectations concerning the quality of services, and escalating competitions among large hospitals in the market. Hospitals should seek for their survival strategies in this harsh environment and they should have information about costs of their products in doing so. However, it has not been available due to the complexity of the production process of hospital services. The objectives of this study were to develop a service-based cost accounting model and to apply the developed model to a study hospital to obtain cost information of hospital services. A model commonly used for the job-order product cost accounting in the manufacturing industry was modified for the use in hospitals in Korea. Actual costs, instead of standard costs, incurred to produce a unit of services during a given period of time were estimated in the model. Data required to implement the model included financial information, statistics for the allocation of supportive cost center costs to final cost centers, statistics for the allocation of final cost center costs to services, and the volume of each services charged to patients during a study period. The model was executed using data of a university teaching hospital located in Seoul for the fiscal year 1992. Data for financial information, allocation statistics fo supportive service costs, and the volume of services, most of them in electronic form, were available to the study. Data for allocation statistics of final cost center costs were collected in the study. There were 15 types of evaluation and management service, 2, 923 types of technical service, and 2, 608 types of drug and material service charged to patients in the study hospital during the fiscal year 1992. Labor costs of each of seven types of pesonnel, material costs of 611 types of drugs and materials, and depreciation costs of 212 types of medical equipments, miscellaneous costs, and indirect costs incurred in producing a unit of each services were estimated. Medical insurance fees for basic services such as evaluation and management of inpatients and outpatients, injection, and filling prescriptions, and for operating procedures were found to be set lower than costs. Infrequent services which use expensive medical equipments showed negative revenuse as well. On the other hand, fees for services not covered by the insurance such as CT, MRI and Sonogram, and for laboratory tests were higher than costs. This study has a significance in making it possible for a hospital to obtain cost information for all types of services which produced income based on all types of expenses incurred during a given period of time. This information can assist the management of a hospital in finding an effective cost reduction strategy, an efficient service-mix strategy under a given fee structure, and an optimum strategy for within-hospital resource allocations.

• 임상간호연구
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• 제21권3호
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• pp.319-334
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• 2015

Purpose: The aim of this study was to analyze various nursing services of delivery room nurses by hospital level, and identify importance and frequency to provide baseline data to establish delivery room nurses' roles. Methods: Through DACUM analysis technique, service descriptions, duties, and tasks were derived from the literature. A survey was done of 242 nurses from delivery rooms of hospitals, general hospitals, superior general hospitals, and special hospitals. Importance and frequency of each service were measured using a 4point scale, and results were analyzed using SPSS. Results: Nursing services for delivery room nurses consisted of 18 duties and 86 tasks. Duties with the highest importance were 'labor support' and 'infection management', and those with lowest importance were 'collaborative care' and 'communication'. The duty with the highest frequency was 'labor support', and lowest frequency was 'communication'. There were differences between importance and frequency depending on the size of hospitals. Conclusion: Results of this first study on nursing services of delivery room nurses. delivery room nurses are performing a wide range of nursing services and the various types are clarified including importance and frequency.

• 대한간호학회지
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• 제29권2호
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• pp.383-392
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• 1999

Recently, the hospitals in Korea has positively changed one way or another. Therefore hospital managers must focus on the nurses' role in terms of consumers' perception of overall image of hospitals and the degree of satisfaction of the consumers. To achieve the purposes, the questionnaire was developed and distributed to 280 people who had a direct experience with nursing services subjected hospitals in Seoul at the time of screening. Among them, 229 responses were turned out to be useful and used for final analysis. The measurement instrument for hospital nursing service quality evaluation was modified from the SERVQUAL model originated from Parasuraman, Zeithaml, and Berry (1988). For data analysis, SPSS/PC and PC-MDS program were used. The results were as follows : 1) The perception map showed that the seven subjected hospitals were divided into three groups. It could be interpreted that the hospitals in the same group had a strong competitive relationships. Because the nursing services' scores of hospitals C and E were higher than those of other hospitals, they could be served as a benchmark for the other hospitals. 2) The marketing place of hospital nursing services was divided by four. Since service generally had a strong point in nearby service market segment. Aiming an nearby hospital nursing services market segment by the hospital nursing services department was regarded as a good repositioning strategy. 3) When consumers evaluated the quality of hospital nursing services, they were greatly affected by the hospitals' overall image or other characteristics. Therefore, for improving hospital's nursing services, hospital nursing services department requires a great deal of labor to improve hospitals' overall image or other characteristics.

• 한국비블리아학회지
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• 제29권2호
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• pp.109-126
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• 2018

공공도서관에서 공중에게 도서관서비스를 제공하는 사서는 감정노동의 종사자라 할 수 있다. 그리고 공공도서관 사서의 감정노동은 종사자의 감정과 조직에서 요구하는 감정 간의 차이로 인하여 지각하게 되는 스트레스를 구성하게 되어, 조직몰입이나 직무만족 등의 조직유효성에 영향을 미치게 된다. 이에 본 연구는 공공도서관 사서의 감정노동이 직무몰입과 직무만족에 미치는 영향에 대해서 살펴보고자 한다. 이를 위하여 문헌조사를 통한 공공도서관 사서와 감정노동과의 개념적 배경을 바탕으로, 공공도서관 사서의 조직몰입과 조직만족 대한 이론적 근거를 마련하였다. 그리고 본 연구는 수도권소재 33개 공공도서관에 근무하는 238명의 사서를 대상으로 설문조사를 실시하여, 조사된 설문내용은 SPSS20 통계패키지를 이용한 통계분석으로 처리하여 각 변인간의 관계를 분석하였다. 그리고 이러한 분석결과를 바탕으로 공공도서관 사서의 감정노동이 공공도서관 사서의 조직몰입과 조직만족에 미치는 영향에 대한 토론을 전개하였다.

• 한국콘텐츠학회논문지
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• 제19권6호
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• pp.541-552
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• 2019

최근 사회복지전담공무원들은 지속적으로 증가하는 업무로 인해 많은 직무스트레스에 시달리고 있는 상황에서 감정노동을 수행하고 있다. 이에 본 연구는 세종특별시와 충청남도에 근무하는 사회복지전담공무원 937명을 대상으로 설문조사를 통하여 감정노동이 복지서비스 질에 미치는 영향을 평가하였다. 주요 결과는 다음과 같다. 첫째, 사회복지전담공무원은 보통수준 이상의 감정노동을 경험하고 있는 것으로 나타났으며, 표면행위보다는 내면행위를 다소 많이 하는 것으로 나타났다. 둘째, 사회복지전담공무원이 제공하는 서비스는 보통 이상의 높은 수준으로 나타났으며 유형성, 보증성, 신뢰성, 감정이입, 대응성의 순이었다. 셋째, 감정노동의 하위 요인 중에서 내면행위는 서비스 질에 정(+)적인 영향을 미치고 있었다. 즉, 자신의 감정상태 자체를 변화시켜 업무에 임할수록 제공하는 서비스 질은 증가하는 것이다. 반면에 하위요인 중에서 내면행위는 서비스 질에 영향을 미치지 않았다. 향후 사회복지전담공무원의 과도한 업무 부담에 대한 정책적 대응이 필요하고, 감정노동에 대한 대응 매뉴얼을 제공하여야 한다.