• Journal of the Korea Society of Computer and Information
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• v.25 no.8
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• pp.181-188
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• 2020

In this study, we propose a comparative study to confirm the impact of various word embedding techniques on the performance of sentiment analysis. Sentiment analysis is one of opinion mining techniques to identify and extract subjective information from text using natural language processing and can be used to classify the sentiment of product reviews or comments. Since sentiment can be classified as either positive or negative, it can be considered one of the general classification problems. For sentiment analysis, the text must be converted into a language that can be recognized by a computer. Therefore, text such as a word or document is transformed into a vector in natural language processing called word embedding. Various techniques, such as Bag of Words, TF-IDF, and Word2Vec are used as word embedding techniques. Until now, there have not been many studies on word embedding techniques suitable for emotional analysis. In this study, among various word embedding techniques, Bag of Words, TF-IDF, and Word2Vec are used to compare and analyze the performance of movie review sentiment analysis. The research data set for this study is the IMDB data set, which is widely used in text mining. As a result, it was found that the performance of TF-IDF and Bag of Words was superior to that of Word2Vec and TF-IDF performed better than Bag of Words, but the difference was not very significant.

• Smart Media Journal
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• v.13 no.6
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• pp.35-43
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• 2024

During the post-pandemic period, the interest in foreign language learning surged, leading to increased usage of language-learning apps. With the rising demand for these apps, analyzing app reviews becomes essential, as they provide valuable insights into user experiences and suggestions for improvement. This research focuses on extracting insights into users' opinions, sentiments, and overall satisfaction from reviews of HelloTalk, one of the most renowned language-learning apps. We employed topic modeling and emotion analysis approaches to analyze reviews collected from the Google Play Store. Several experiments were conducted to evaluate the performance of sentiment classification models with different settings. In addition, we identified dominant emotions and topics within the app reviews using feature importance analysis. The experimental results show that the Random Forest model with topics and emotions outperforms other approaches in accuracy, recall, and F1 score. The findings reveal that topics emphasizing language learning and community interactions, as well as the use of language learning tools and the learning experience, are prominent. Moreover, the emotions of 'admiration' and 'annoyance' emerge as significant factors across all models. This research highlights that incorporating emotion scores into the model and utilizing a broader range of emotion labels enhances model performance.

• Annual Conference on Human and Language Technology
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• 2008.10a
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• pp.201-206
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• 2008

본 논문은 한국어 문서 감정분류에 기반이 되는 감정 자질의 가중치 강화를 통해 감정분류의 성능 향상을 얻을 수 있는 기법을 제안한다. 먼저, 어휘 자원인 감정 자질을 확보하고, 확장된 감정 자질이 감정 분류에 얼마나 기여하는지를 평가한다. 그리고 학습 데이터를 이용하여 얻을 수 있는 감정 자질의 카이 제곱 통계량(${\chi}^2$ statics)값을 이용하여 각 문장의 감정 강도를 구한다. 이렇게 구한 문장의 감정 강도의 값을 TF-IDF 가중치 기법에 접목하여 감정 자질의 가중치를 강화시킨다. 마지막으로 긍정 문서에서는 긍정 감정 자질만 강화하고 부정 문서에서는 부정 감정 자질만 강화하여 학습하였다. 본 논문에서는 문서 분류에 뛰어난 성능을 보여주는 지지 벡터 기계(Support Vector Machine)를 사용하여 제안한 방법의 성능을 평가한다. 평가 결과, 일반적인 정보 검색에서 사용하는 내용어(Content Word) 기반의 자질을 사용한 경우 보다 약 2.0%의 성능 향상을 보였다.

• Journal of Intelligence and Information Systems
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• v.25 no.4
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• pp.67-88
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• 2019

Webtoon is a Korean-style digital comics platform that distributes comics content produced using the characteristic elements of the Internet in a form that can be consumed online. With the recent rapid growth of the webtoon industry and the exponential increase in the supply of webtoon content, the need for effective webtoon content recommendation measures is growing. Webtoons are digital content products that combine pictorial, literary and digital elements. Therefore, webtoons stimulate consumer sentiment by making readers have fun and engaging and empathizing with the situations in which webtoons are produced. In this context, it can be expected that the sentiment that webtoons evoke to consumers will serve as an important criterion for consumers' choice of webtoons. However, there is a lack of research to improve webtoons' recommendation performance by utilizing consumer sentiment. This study is aimed at developing consumer sentiment pattern maps that can support effective recommendations of webtoon content, focusing on consumer sentiments that have not been fully discussed previously. Metadata and consumer sentiments data were collected for 200 works serviced on the Korean webtoon platform 'Naver Webtoon' to conduct this study. 488 sentiment terms were collected for 127 works, excluding those that did not meet the purpose of the analysis. Next, similar or duplicate terms were combined or abstracted in accordance with the bottom-up approach. As a result, we have built webtoons specialized sentiment-index, which are reduced to a total of 63 emotive adjectives. By performing exploratory factor analysis on the constructed sentiment-index, we have derived three important dimensions for classifying webtoon types. The exploratory factor analysis was performed through the Principal Component Analysis (PCA) using varimax factor rotation. The three dimensions were named 'Immersion', 'Touch' and 'Irritant' respectively. Based on this, K-Means clustering was performed and the entire webtoons were classified into four types. Each type was named 'Snack', 'Drama', 'Irritant', and 'Romance'. For each type of webtoon, we wrote webtoon-sentiment 2-Mode network graphs and looked at the characteristics of the sentiment pattern appearing for each type. In addition, through profiling analysis, we were able to derive meaningful strategic implications for each type of webtoon. First, The 'Snack' cluster is a collection of webtoons that are fast-paced and highly entertaining. Many consumers are interested in these webtoons, but they don't rate them well. Also, consumers mostly use simple expressions of sentiment when talking about these webtoons. Webtoons belonging to 'Snack' are expected to appeal to modern people who want to consume content easily and quickly during short travel time, such as commuting time. Secondly, webtoons belonging to 'Drama' are expected to evoke realistic and everyday sentiments rather than exaggerated and light comic ones. When consumers talk about webtoons belonging to a 'Drama' cluster in online, they are found to express a variety of sentiments. It is appropriate to establish an OSMU(One source multi-use) strategy to extend these webtoons to other content such as movies and TV series. Third, the sentiment pattern map of 'Irritant' shows the sentiments that discourage customer interest by stimulating discomfort. Webtoons that evoke these sentiments are hard to get public attention. Artists should pay attention to these sentiments that cause inconvenience to consumers in creating webtoons. Finally, Webtoons belonging to 'Romance' do not evoke a variety of consumer sentiments, but they are interpreted as touching consumers. They are expected to be consumed as 'healing content' targeted at consumers with high levels of stress or mental fatigue in their lives. The results of this study are meaningful in that it identifies the applicability of consumer sentiment in the areas of recommendation and classification of webtoons, and provides guidelines to help members of webtoons' ecosystem better understand consumers and formulate strategies.

• Proceedings of the Korea Information Processing Society Conference
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• 2021.11a
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• pp.297-299
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• 2021

Text classification is one of the popular tasks in Natural Language Processing (NLP) used to classify text or document applications such as sentiment analysis and email filtering. Nowadays, state-of-the-art (SOTA) Machine Learning (ML) and Deep Learning (DL) algorithms are the core engine used to perform these classification tasks with high accuracy, and they show satisfying results. This paper conducts a benchmarking performance's analysis of multiple SOTA algorithms on the first known labeled Korean voice phishing dataset called KorCCVi. Experimental results reveal performed on a test set of 366 samples reveal which algorithm performs the best considering the training time and metrics such as accuracy and F1 score.

• Journal of the Korea Society of Computer and Information
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• v.27 no.3
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• pp.201-207
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• 2022

In this paper, we propose a movie recommendation model that uses the users' ratings as well as their reviews. To understand the user's preference from multicriteria perspectives, the proposed model is designed to apply attribute-based sentiment analysis to the reviews. For doing this, it divides the reviews left by customers into multicriteria components according to its implicit attributes, and applies BERT-based sentiment analysis to each of them. After that, our model selectively combines the attributes that each user considers important to CF to generate recommendation results. To validate usefulness of the proposed model, we applied it to the real-world movie recommendation case. Experimental results showed that the accuracy of the proposed model was improved compared to the traditional CF. This study has academic and practical significance since it presents a new approach to select and use models in consideration of individual characteristics, and to derive various attributes from a review instead of evaluating each of them.

• Journal of Computing Science and Engineering
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• v.6 no.2
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• pp.143-150
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• 2012

Computational techniques for topic classification can support qualitative research by automatically applying labels in preparation for qualitative analyses. This paper presents an evaluation of supervised learning techniques applied to one such use case, namely, that of labeling emotions, instructions and information in suicide notes. We train a collection of one-versus-all binary support vector machine classifiers, using cost-sensitive learning to deal with class imbalance. The features investigated range from a simple bag-of-words and n-grams over stems, to information drawn from syntactic dependency analysis and WordNet synonym sets. The experimental results are complemented by an analysis of systematic errors in both the output of our system and the gold-standard annotations.

• Proceedings of the Korean Society of Computer Information Conference
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• 2019.07a
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• pp.385-386
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• 2019

This paper proposes a fusion model based on Long-Short Term Memory networks (LSTM) and CNN deep learning methods, and applied to multi-category news datasets, and achieved good results. Experiments show that the fusion model based on deep learning has greatly improved the precision and accuracy of text sentiment classification.

• Proceedings of the Korea Information Processing Society Conference
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• 2019.05a
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• pp.447-450
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• 2019

본 논문은 한국어 문장의 감성 분류를 위해 문장의 형태소, 음절, 자소를 입력으로 하는 합성곱층과 DenseNet 을 적용한 Text Multi-channel DenseNet 모델을 제안한다. 맞춤법 오류, 음소나 음절의 축약과 탈락, 은어나 비속어의 남용, 의태어 사용 등 문법적 규칙에 어긋나는 다양한 표현으로 인해 단어 기반 CNN 으로 추출 할 수 없는 특징들을 음절이나 자소에서 추출 할 수 있다. 한국어 감성분석에 형태소 기반 CNN 이 많이 쓰이고 있으나, 본 논문에서 제안한 Text Multi-channel DenseNet 모델은 형태소, 음절, 자소를 동시에 고려하고, DenseNet 에 정보를 밀집 전달하여 문장의 감성 분류의 정확도를 개선하였다. 네이버 영화 리뷰 데이터를 대상으로 실험한 결과 제안 모델은 85.96%의 정확도를 보여 Multi-channel CNN 에 비해 1.45% 더 정확하게 문장의 감성을 분류하였다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2022.10a
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• pp.409-410
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• 2022

This paper proposes a fusion model based on Long-Short Term Memory networks (LSTM) and CNN deep learning methods, and applied to multi-category news datasets, and achieved good results. Experiments show that the fusion model based on deep learning has greatly improved the precision and accuracy of text sentiment classification. This method will become an important way to optimize the model and improve the performance of the model.