• 반도체디스플레이기술학회지
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• 제20권2호
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• pp.121-125
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• 2021

Cloud service has the characteristic that it must be always available and that it must be able to respond immediately to user requests. This study suggests a method for constructing a proactive and autonomous quality and performance management system to meet these characteristics of cloud services. To this end, we identify quantitative measurement factors for cloud service quality and performance management, define a structure for applying a time series framework to cloud service application quality and performance management for proactive management, and then use big data and artificial intelligence for autonomous management. The flow of data processing and the configuration and flow of big data and artificial intelligence platforms were defined to combine intelligent technologies. In addition, the effectiveness was confirmed by applying it to the cloud service quality and performance management system through a case study. Using the methodology presented in this study, it is possible to improve the service management system that has been managed artificially and retrospectively through various convergence. However, since it requires the collection, processing, and processing of various types of data, it also has limitations in that data standardization must be prioritized in each technology and industry.

• 한국건설관리학회논문집
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• 제7권3호
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• pp.76-85
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• 2006

제품위주의 원가주도형 품질관리가 경영품질을 경쟁우위 요소로 하는 고객지향적 품질경영으로 전환되면서, 제조기업에서는 품질을 경쟁우위 확보의 핵심이자 경영혁신의 최우선 개념으로 간주하고 있다. 그러나 품질향상을 기업 경쟁력의 핵심 요소로 인식하고 있음에도, 여전히 기업 내 품질경영 추진 기반과 실행 프로그램은 전반적으로 미흡한 것으로 나타나고 있다. 한편 건설프로젝트 수행과정에서 상대적으로 일정 또는 원가에 비해 낮은 관리 비중을 지녀왔던 품질을 새롭게 인식하고 이를 개선하고자 하는 노력이 이어지고 있으나, 타산업에 비해 건설산업의 품질은 다소 낮은 수준에 머무르고 있다. 이러한 건설산업 전반의 품질 수준 저하는 명확하지 않은 품질관리 목표에 따라 현장에서 품질의 중요성에 대한 인식이 미흡하고, 결과 중심적인 품질관리에 기인한 바가 크다. 본 연구에서는 이러한 문제의 해결을 위해 품질성과를 객관적으로 측정할 수 있는 품질성과지표를 개발하고, 개발된 지표를 중심으로 지속적인 품질의 모니터링이 가능한 체계를 구축하고자 한다. 이러한 품질성과관리를 통해 건설프로젝트 성공의 선행지표를 모니터링함으로써 건설품질을 향상시키고, 궁극적으로는 건설조직의 경쟁력을 제고할 수 있을 것이다.

• 품질경영학회지
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• 제38권4호
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• pp.561-579
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• 2010

This study is to devide seven subject organs in the metropolitan area by the Malcolm Baldrige's basis which is global standard of management quality to grip the each activities of management quality, to conduct a survey of the management quality of each organ or persons in charge of similar works. Generally, those surveyed show to recognize on the management quality and to apply to real work. Those surveyed show to be able to improve positively quality and service level in case of appling to work of management quality, and to be positive reaction on the contribution about management performance. This study indicates the predominant view which the researcher have to establish the its vision clearly and to promote in a lump success factors of management quality, and the chief executive have to take a firm faith for it. This study also suggest that recognizing positively about its vision and strategy about present condition of management quality activities is one of the implements which not only judge but also establish a good system of an organization. And there has a significant difference between Public and Private Organizations that those evaluate management quality conducts better management performance. However management quality activities shows to mostly agree to be influencing positively to management performance.

• 한국농공학회논문집
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• 제58권4호
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• pp.67-74
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• 2016

Load Duration Curve (LDC) can be used as a method for load management of point and non-point pollution source because the LDC easily assesses the water quality corresponding to hydrological changes in a watershed. Recently, the application of LDC to total pollution load management is a growing interest in Korea. In this regard, A desktop-based LDC assessment system was developed in this study to provide convenience to users in water quality evaluation. The developed system can simply produce the LDC by using streamflow and water quality data involved in its database. Also, The system can quantitatively inform the success or failure of the achievement for a target water quality at monthly scale. Furthermore, seasonal water quality and point/non-point pollution load in a watershed can be estimated by this system. We expect that the developed system will contribute to establish local and national policies regarding water management and total pollution load management because of its advantages such as the pollution tracking investigation and the analysis of water quality and pollution loading amount in an ungauged watershed.

• 농촌계획
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• 제2권2호
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• pp.109-117
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• 1996

The purpose of this study Is to develop water quality management system fort a farm village stream. The framework design of the system and the ecological monitoring of a test watershed were carried out, The system consists of GIS(Geographic Information System ), database, pollution source management, water quality and hydrologic analysis. Suri watershed located on Idong, Yongin city, Kyunggi Province, was selected as the test watershed for the application of the system. The fifteen's monitoring stations were chooses at up- and down-stream of the watershed. The results of an aquatic ecological monitoring were analyzed by the GPI(Group Pollution Index) method. The GPI revealed that water quality was varied within the stream. GPI and DO map for the watershed stream were developed, These maps facilitated to analyze the spatial distribution of the water quality.

• International Journal of Quality Innovation
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• 제7권3호
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• pp.70-81
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• 2006

An Integrated Outage Management System (IOMS) is a utility owned, centralized information system. Using the Supervisory Control And Data Acquisition (SCADA) methodology, the IOMS integrates different databases and components of outage management systems to improve the quality of service of electrical power to customers. This paper describes the development of an IOMS and its related utility functionality. The design considerations, salient features, component integration, functional aspects, and implementation issues of the IOMS are discussed. Evidence shows that the IOMS implementation would result in improving the overall quality of electric power supply and effective outage management significantly.

• 품질경영학회지
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• 제23권2호
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• pp.113-121
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• 1995

A business is nothing more than a collection of people. To assure the Quality of the business's items and services, it is essential to assure that those people are properly trained and motivated. This paper outlines the problems and difficulties encountered in implementing a formal quality education system on a business and also provides a guide to the useful references which should be considered in quality education system. The concluding section describes the effective methods of quality education to achieve successful quality management.

• 품질경영학회지
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• 제38권2호
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• pp.276-283
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• 2010

ISO 9000 family of standards are consisted of four international standards for implementing and operating effective quality management systems. They are interrelated and together form a coherent set of quality management system standards. ISO 9000, one of the standards, contains quality management principles, which is asserted to form the basis of other standards within the family. ISO 9001 is another standard within the family and contains requirements for quality management systems. This paper shows how the quality management principles of ISO 9000 are related with the requirements of ISO 9001.

• 품질경영학회지
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• 제37권4호
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• pp.43-51
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• 2009

This study was designed to analyze the relationship of process quality, result quality and management performance in Korean insurance industry. For this study the linkage scheme of service quality concept is used on PZB model and BSC(Balances Score Card) system. In the linkage model, the 5 service qualitry factors used in PZB model are used as the result quality variables, and internal process factor, learning/growth factor in BSC are used the process quality variables affecting the result quality variables. And also customer satisfation factor and financial performance index are used as the management performance variables. In the ivsurance industry, the process quality variables were verified to meaningfully affect the result quality variables, and the result service quality variables were verified to affect the management performance indices. As the result, the process quality and the service quality must be emhanced for the competitiveness of Korean insurance industry.

• 품질경영학회지
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• 제31권4호
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• pp.1-18
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• 2003

Quality is a critical competitive factor in today's environment because of the impact of quality on costs and delivery. Many companies regard quality as a key concept of company strategy in order to achieve the competitive edge. Measuring and reporting quality cost is the first step in quality management program. The supposition of quality cost model is that investment in prevention activities will bring rewards from reduced failure costs, and that further investment in prevention activities will show profits from reduced appraisal costs. In this study, the degree of quality cost deviation is conceptualized. This means a deviation between the ideal and present ranking in the amounts of quality cost categories. This study analysed that the effect of its deviation on quality management activity and performance variables. However, there are no difference in these variables. The major reason is that most of companies are endeavoring for quality management but operating quality cost system unsystematically. The review against a prevention and appraisal activity is necessary.