• 한국콘텐츠학회논문지
• /
• 제17권6호
• /
• pp.116-123
• /
• 2017

본 연구는 국립한글박물관 외래관람객 중 방문비중이 높은 미국, 일본, 중국 세 국적별 외래관람객들을 대상으로 방문행태, 전시시설 및 서비스 개선사항, 전시콘텐츠 및 전시서비스품질에 대한 만족, 전반적인 전시관람 만족 및 행동의도 간의 연관성 분석을 통해 주요 국적별 외래관람객들의 방문활성화 방안을 모색해 보았다. 분석결과, 세 국적별 외래관람객들의 방문행태 간 차이를 보였으며, 전시시설 및 서비스 개선사항은 미국인과 일본인 관람객은 '외국어 안내체계', 중국인 관람객은 '체험 프로그램'이 가장 개선되어야 할 사항으로 나타났다. 또한, 전시콘텐츠 및 전시서비스품질에 대한 만족도는 미국인 관람객의 만족도가 일본인 및 중국인 관람객의 만족수준 보다 높은 경향을 보여 국적별 차이를 보였다. 아울러 국립한글박물관 관람을 마친 후 전반적인 전시관람 만족 및 관람 후 행동의도 간의 차이에서는 미국인 관람객의 만족과 행동의도 수준이 일본인 및 중국인 관람객에 비해 다소 높은 경향을 나타냈다. 이러한 연구결과를 토대로 외래 관람객들의 국립한글박물관에 유도하기 위한 컨텐츠 개발 등 방문활성화 방안을 제시하였다.

• 문화기술의 융합
• /
• 제5권2호
• /
• pp.207-216
• /
• 2019

관광 동기나 관광만족도에 영향을 미치는 요인을 주로 분석한 기존 연구들과 달리 본 연구는 방한 중국인 관광객 수에 영향을 미치는 정치적, 경제적, 문화적 요인을 분석하였으며 특히 정치적 요인을 관심변수로 살펴보았다. 실증분석 결과 중국의 정권, 양국 간 회의나 회담 횟수, 양국 정상 간 전화통화 횟수, 한중 FTA(경제적 요인이기도 함)의 발효 등 정치적 요인이 방한 중국인 관광객 수에 유의미한 영향을 미치는 것으로 나타났다. 특히 경제와 관련된 정치적 우호성(FTA 발효)은 정치적 분야에서만 우호적인 분위기를 형성하는 요소들보다 더 가시적으로 방한 중국인 관광객에 긍정적인 영향을 미치는 것으로 분석되었다. 정치적 요인과 더불어 한중 FTA와 같은 경제적 요인, 그리고 한국화장품으로 대변되는 한류와 같은 문화적 요인도 방한 중국인 관광객 수에 유의미한 영향을 미치는 것으로 나타났다.

• 동아시아식생활학회지
• /
• 제27권5호
• /
• pp.558-568
• /
• 2017

This study was conducted to examine the level of exposure, credibility and usefulness of the food tourism information channel perceived by foreign tourists visiting Korea. A total of 230 survey questionnaires were distributed to Japanese and Chinese tourists, who account for the highest percentage of tourists visiting Korea. The results showed that tourists were segmented into three groups based on their participation in food tourism activities: culinary tourists, experiential tourists and general tourists. Japanese tourists participated more actively in food tourism activities than Chinese tourists. The information channel used most frequently by tourists was 'word-of-mouth,' while the least used channel was 'e-mail catalog contains food tourism information.' Culinary tourist most actively used online and offline channels to search for food tourism information. Perceived credibility and usefulness of the food tourism information channel differed by nationality and food tourist segments. This study provides meaningful implications regarding food tourism promotion strategies.

• 복식
• /
• 제62권6호
• /
• pp.127-138
• /
• 2012

The number of Japanese and Chinese tourists visiting Korea has been increasing rapidly and cosmetics is one of the most popular shopping items for tourists. The purpose of this study was to examine factors affecting the cosmetic purchase of Japanese and Chinese female tourists in Korea and compare their purchase behaviors. Questionnaires were collected from December 12, 2010 to February 15, 2011 from the tourists visiting Myeongdong and duty free shops in Seoul. 126 responses from Japanese and 163 from Chinese tourists were used in the final analysis. There were significant differences in many aspects between the two groups. Chinese tourists were satisfied with Korean cosmetics more and found them to be more favorable, and were more active in information searches than Japanese tourists except in a few aspects. Hallyu (Korean wave) had a powerful influence on Korean cosmetics purchase behavior for both Japanese and Chinese tourists, but its effect was stronger among Chinese tourists.

• 융합경영연구
• /
• 제11권2호
• /
• pp.47-55
• /
• 2023

Purpose: The purpose of this study is to investigate the relationship between product characteristics, product preference and purchase intention for Mongolian tourists visiting Korea, and in particular, to analyze the moderating effect of product involvement and tourist image in the relationship between product characteristics and purchase intention. Research design, data, and methodology: A research model was derived through existing literature research and a survey was conducted on Mongolian tourists visiting Korea. SPSS and AMOS24.0 were used for data analysis and hypothesis testing. Results: The tourism product characteristics affect the product preference and purchase intention. Tourist image and involvement have moderating effects between product preference and purchased intention. Conclusions: This study demonstrated that product characteristics at travel destinations is a key factor in order to enhance the product preference and purchase intention for foreigners visiting Korea. On the other hand, since the purchase intention of the tourism destination vary depending on tourist image and involvement, it suggests that travel industry practitioners or researchers should try to various efforts to enhance the factors which affect the involvement or the tourists or image of the tourist site.

• 예술인문사회 융합 멀티미디어 논문지
• /
• 제8권10호
• /
• pp.1-9
• /
• 2018

The purpose of this exploratory study is to identify the mobile phone applications (apps) used by foreign tourists visiting South Korea through a pilot study using focus groups and individual interviews. Concentrating on tourist mobile app use in a smart tourism environment and categorized through a taxonomy of mobile applications lays the framework and determines the factors boosting tourism smartphone app trends by foreign tourists visiting South Korea. Researchers collected data through ethnographic methods and analyzed it through qualitative research to uncover major themes within the smart tourism app use phenomenon. The researchers coded, counted, analyzed, and then divided the findings gleaned from a pilot study and interviews into a taxonomy of seven logical smartphone app categories. The labeling and coding of all the data accounting for similarities and differences can be recognized and are logically discussed in the implications of the apps used by tourists to assist tourist destinations. More specifically these findings will assist smart tourism destinations by better understanding foreign tourist smartphone app use behavior. Tourists visiting South Korea interviewed in this study exhibited significant mastery of Internet of Things (IoT) technologies, craved free WiFi access, and utilized smartphone apps for all facets of their travel. Findings show major concentrations of app use in bookings of accommodations, tourist attractions, online shopping, navigation, wayfinding, augmented reality, information searching, language translation, gaming, and online dating while traveling in South Korea.

• 산업경영시스템학회지
• /
• 제40권1호
• /
• pp.131-143
• /
• 2017

As the number of tourists visiting Seoul are continuously increasing, the demand of an integrative tour pass is also increasing. However, only a few tour passes are available for the tourists in Seoul. In this paper, we propose a new tour pass called "Seoul Landmark Pass" targeting foreign individual travelers and investigate the marketability of the proposed tour pass. For the configuration of the Seoul Landmark Pass we listed 17 candidate attractions charging entrance fee in Seoul, referring to e-guidebook on Visit Seoul web site. Among them we selected 6 attractions using the checklist with the attributes that foreign tourists would prefer. We also performed SWOT analyzes on existing tour passes to determine the benefits to be included in the proposed tour pass. To investigate the marketability of the proposed tour pass we have surveyed the foreign individual tourists in Seoul. Using the survey data, we have analyzed the intent of purchase by age, visiting period, visiting purpose, frequency of visit, and nationality to identify target customers. The results show that the intent of purchase is high among the Chinese tourists at the age of twenties who visited Seoul for the first time or second times. Also, the individual tourists prefer to bundle T-money card with the proposed tour pass. Finally, we have provided a brief review of the Price Sensitivity Measurement (PSM) method and applied PSM to determine the acceptable price range and the optimal price of the proposed tour pass. The optimal price of the proposed tour pass is determined at 53,000 won including T-money card.

• 산경연구논집
• /
• 제10권11호
• /
• pp.7-13
• /
• 2019

Purpose: In the past, the South Korean government made various efforts to attract Chinese tourists, resulting in gradually more inbound tourists. In 2016, the number of Chinese tourists to South Korea peaked at 8.06 million and became the top source market. Nevertheless, increasing numbers of consumers choose to adopt the mobile payment tool instead of cash and credit cards in modern times with developed IT services. Research design, data, and methodology: IBM SPSS AMOS 23.0 and IBM Statistics 23.0 were used to analyze the data, which was collected from hotel employees in China from March 25 to May 10. Results: First, Interactivity, security, convenience, local information supply and user interface had positive effects on satisfaction and reliability. Second, it was believed that the convenience of Alipay played a positive role in increasing reliability and satisfaction through verification. Third, the role of use rate was found to be important in the development of Alipay functions. Conclusions: Based on the result, an analysis on the development of the Alipay market and the use of Alipay in South Korea is warranted. Furthermore, this paper will serve as a basis for flexible strategic plans for the development of Alipay and SMEs in South Korea.

• 융합경영연구
• /
• 제11권1호
• /
• pp.45-52
• /
• 2023

Purpose: The purpose of this study is to investigate the relationship between service quality, destination image, and tourist satisfaction for foreign tourists visiting Korea, and in particular, to analyze the moderating effect of psychological power in the relationship. Research design, data, and methodology: A research model was derived through existing literature research and a survey was conducted on foreign tourists visiting Korea. Structural equation model of SPSS and AMOS24.0 were used for data analysis and hypothesis testing. Results: The tourism service quality affects the image of tourist attractions. Images of tourist attractions were found to affect tourism satisfaction. It was found that the lower the psychological power, the greater the effect on the relationship between service quality and image, and the relationship between image and satisfaction. Conclusions: This study demonstrated that service quality at travel destinations is a key factor in order to enhance the image and satisfaction of Korean tourist destinations for foreigners visiting Korea. On the other hand, since the image and satisfaction level of the tourism destination vary depending on personal factors such as psychological power, it suggests that travel industry workers or researchers should develop and operate services tailored to the individual characteristics of the tourists.

• 동굴
• /
• 제84호
• /
• pp.31-34
• /
• 2008

고수동굴 관광객의 계절적 특성을 파악하기 위하여 월별 관광객 수를 분석하였다. 분석자료는 최근 3년간 월별 평균자료이다. 분석결과 4월, 5월, 8월에 상대적으로 많은 관광객이 방문하여 계절적으로 봄과 여름에 관광객이 집중하는 특성을 나타냈다. 특정 계절에 관광객이 집중하는 문제점을 보완하여 연중 관광객을 흡입할 수 있는 관광계획이 요구된다.