• 국토계획
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• 제54권5호
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• pp.76-90
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• 2019

The purpose of this study is to analyze the survival characteristics of the restaurant business by trade area type (major and side street). By the increase of the unemployment rate, the new foundation of selt-employment type is increasing. However, due to high competition and economic recession, the sustainability of new foundation is not high. Therefore, in this study, survival analysis was performed considering the individual and commercial characteristics focused on the ordinary restaurants. The major findings are as follow. First, the characteristics of parcel unit and adjacent area have a significant effect on the survival. This means the micro-scopic spatial characteristics should be considered for survival in the location choice. Second, the regional economic characteristics in trade area have a significant effect on survival. Furthermore, these characteristics are different by the trade area type. Third. the development characteristics have a different effect on survival by the building usage and trade area type. Finally, regional economic characteristics have a significant effect on survival. These results are expected to be used as basic data for commercial location selection and trade area analysis system in the private and public sectors.

• 한국산업정보학회논문지
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• 제26권6호
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• pp.35-46
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• 2021

본 연구는 4차 산업혁명시대와 Covid 19로 인해 비대면 라이프스타일이 가속화됨에 따라 배달 앱을 이용하는 사용자의 행태를 분석하였다. 구체적으로 본 연구는 배달 앱 서비스를 이용하는 고객의 지각된 서비스 품질이 전환비용, 고객 만족과 지속적 사용의도에 미치는 영향을 살펴보고, 그 결과를 토대로 배달 앱을 이용하는 이용자(고객), 배달 앱에 가입하여 운영하는 입점자(음식점), 그리고 고객과 음식점을 연결하여 주는 플랫폼(배달의 민족 등)에 유용한 정보와 시사점을 제공하는 것이 주요 목적이다.

• 산경연구논집
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• 제14권1호
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• pp.21-28
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• 2023

Purpose: This study aims to analysis the difference by Michelin rating in customer satisfaction of restaurant listed in the Korea Michelin Guide. There are opinions that the Michelin Guide's rating system and evaluation criteria are somewhat ambiguous. Research design, data, and methodology: This study collected 145 actual online reviews published on TripAdvisor to examine how the effect of the content attributes of reviews on consumer satisfaction varies according to the Michelin grade. Based on this, two studies were conducted. Study 1 examined the effect of strong and weak positive reviews on consumer satisfaction according to the rating. Study 2 examined the effect of image information on consumer satisfaction. Results: The results revealed that the lower the Michelin rating, the more positive review had a significant effect on consumer satisfaction. The higher the rating, the more image information had an effect on consumer satisfaction. Expectations for Michelin three-star restaurants are higher than those of two-star restaurants, so customers are more likely to be used negatively when writing reviews. Conclusions: Accurate information on Michelin selection criteria should be delivered so as not to form high expectations and not to disappoint. For consumers to be satisfied with the name Michelin, the standards should be stricter.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2020년도 춘계학술발표대회
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• pp.389-392
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• 2020

The growth in social media, blogs and restaurant listing directories have led to increasing customer reviews about restaurants, their quality of food items and services available on the internet. These user reviews offer a massive amount of valuable information that can be used for various decision-making purposes. Currently, most food recommendation sites provide recommendation scores about restaurants rather than food items of the restaurant and the provided recommendation scores may be biased since they are calculated only from user reviews listed only in their sites. Usually, people wants a reliable recommendation about foods, not restaurant. In this paper, we present a reliable Korean food items rating method; we first extract food items by applying NER technique to restaurant reviews collected from many Korean restaurant recommendation web sites, blogs and web data. Then, we apply lexicon-based sentiment analysis on collected user reviews and predict people's opinions as sentiment polarity scores (+1 for positive; -1 for negative; 0 for neutral). Finally, by taking average of all calculated polarity scores about a food item, we obtain a rating to individual menu items of the restaurant. The proposed food item rating is more reliable since it does not depend on reviews of only one site.

• Journal of Nutrition and Health
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• 제42권1호
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• pp.68-77
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• 2009

국민들에게 올바른 영양정보를 제공하여 외식시 균형잡힌 영양섭취와 올바른 메뉴선택을 위한 영양표시제의 방안과 패스트푸드업체에서 실시할 영양표시제에 관한 소비자 인식과 필요성 그리고 건강한 식생활에 미칠 영향을 분석하기 위해 설문조사한 결과는 다음과 같다. 첫째, 영양표시에 대한 소비자의 인식을 기존에 영양표시 제가 실시되고 있는 가공식품과 향후 패스트푸드업체에서 실시할 영양표시제에 대한 인식을 조사한 결과, 현재 가공식품을 구입하는데 있어서 영양표시의 중요성을 높게 인식하고 있는 반면 패스트푸드업체에서 실시할 영양표시제에 대한 인식은 매우 낮은 것으로 분석되었다. 그러나 패스트푸드업체에서 실시할 영양표시제의 도입 필요성은 인지하는 있었으며 이는 메뉴선정에 도움을 주고 건강한 식생활에 영향을 줄 것으로 인식하고 있었다. 또한 영양성분표시를 실시한 외식업체에 대한 재방문의사도 높은 것으로 분석되었다. 둘째, 패스트푸드업체의 메뉴에 대한 영양성분의 표시기준은 100 g(또는 100 mL)의 단위기준보다 1인 제공량으로 표시되기를 바라고 있었으며, 패스트푸드업체가 표기해야할 영양성분으로는 성인병과 체중증가와 관련있는 열량과 지방 그리고 콜레스테롤함량이 우선적으로 표기되기를 바라는 것으로 분석되었다. 그리고 메뉴에서 우선적으로 표기되어야 하는 항목으로는 열량, 1인분량, 지방함량인 것으로 분석되었다. 셋째, 패스트푸드업체에서 영양성분을 표시할 장소는 소비자가 주문을 하기 전 쉽게 확인하고 참고할 수 있는 매장내 포스단말기와 계산대 위에 설치된 메뉴보드로서, 이는 패스트푸드업체의 셀프서비스 주문방식을 반영된 결과로 분석되었다. 넷째, 패스트푸드업체에서 실시할 영양표시제의 필요성에서는 여자가 남자보다 더 많은 필요성을 인식하고 있었으며, 주부와 초등학생들이 비교적 낮은 필요성을 보이고 있어 주부와 초등학생을 대상으로 하는 영양표시제에 관한교육프로그램의 필요성이 제기되었다. 또한 학력에 있어서는 고학력자일수록 그리고 월소득이 높을수록 영양표시제에 대한 필요성을 높게 인식하고 있었다. 이는 영양교육을 통한 식생활의 중요성을 인지할 기회가 많았고 생활의 여유 속에서 끼니를 떼우기 위한 식사가 아닌 선택을 통한 식사를 즐기는 고소득자들에게는 영양표시제의 실시가 더욱더 필요하게 되었음을 알 수 있었다. 그리고 7번 이상의 다이어트 경험자들도 영양표시제에 대한 필요성을 인식하고 있었는데 이는 체중감량을 위한 칼로리 제한을 외식을 하면서도 가능하게 하기 위함이라고 사료된다. 다섯번째, 패스트푸드업체에서 실시될 영양표시제가 건강한 식생활에 미치는 영향에 대해 남자보다는 여자가 더 많은 영향을 줄 것이라고 생각하고 있었으며 연령에서는 10대 20대 30대가 더 많은 영향을 줄 것이라고 생각하고 있었고 전문대학졸업자와 대학원졸업자가 비교적 많은 영향을 미칠 것이라고 분석되었다. 이는 외모에 관심이 많은 여성과 젊은층 그리고 식생활에 대한 교육기회가 많았던 조사대상자들이 영양표시제가 건강한 식생활에 영향을 미칠 것이라고 인식하고 있었기 때문이라고 사료된다. 그러나 가족의 식생활을 담당하는 주부들의 영양표시제에 대한 인식은 매우 낮아 주부들을 대상으로 한 건강한 식생활 교육 프로그램을 실시해야 할 필요성이 제기되었다.

• 한국조리학회지
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• 제21권1호
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• pp.15-29
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• 2015

본 연구는 프랜차이즈 한식당 종사원의 직무만족이 직무성과에 미치는 영향을 조사하고, 고용형태에 따른 조절효과를 검증하고자 하였다. 해외진출 매장이 있거나 있었던 5개 업체 직원을 대상으로 300부의 설문지를 돌려 271부를 유효 표본으로 활용하였다. 본 연구를 위하여 수집된 자료는 SPSS 18.0을 활용하여 분석하였다. 측정항목의 타당성과 신뢰성을 검증하기 위해 탐색적 요인분석, 신뢰도 분석을 실시하였고, 도출된 요인 간 연관성 측정을 위해 상관관계 분석을 하였다. 연구가설을 토대로 다중회귀 분석과 고용형태에 따른 조절효과 분석을 실시하였다. 업무만족 요인과 상사만족 요인은 직무성과에 유의한 정(+)의 영향관계를, 보수만족 요인과 승진만족 요인은 유의한 부(-)의 영향관계를 나타냈다. 또한, 프랜차이즈 한식당 종사원의 직무만족이 직무성과에 미치는 영향에 있어서 고용형태의 조절효과는 상사와 고용형태의 상호 작용항만이 부분조절효과가 존재하는 것으로 나타났다. 본 연구의 시사점으로는 종사원의 고용형태와 무관한 공정한 직무평가 방식과 직무성과에 따른 동등한 보상 기준을 제시하고 이를 반드시 실행한다는 믿음을 모든 직원들에게 심어주는 인력운영 방침이 요구되며, 다양한 인구통계학적 변수를 통계자료에 활용하지 못한 한계점을 가지고 있다.

• 한국프랜차이즈경영연구
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• 제9권3호
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• pp.7-18
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• 2018

Purpose - Consumers have a variety of strategies to find information about restaurants they want to visit. Consumers can search for and use information from a variety of sources before purchasing a product or service. The development of the Internet has made that consumers could access various informations easily. Therefore, this study classified commercial information provided by restaurants, public information shared by other unknown consumers, and personal information shared by customers' personal experiences or friends/family. This study is information sources influence on enjoyment, attitude and visit intention. Research design, data, methodology - In order to verify the research hypothesis, this study created questionnaires for each variable. Hypothesis analysis data were collected through surveys. In order to develop research hypotheses for this study, the scales was developed. The survey was conducted by an online survey company. Among the online panels owned by survey company, those who have visited restaurants through at least one of the 11 sources provided in this study within the last 3 months were surveyed. The survey period was 10 days from March 5 to 14, 2017. A total of 1,500 e-mails and messages were sent back to 301 of them, and 288 were used for analysis except for 13 missing responses. The data was analyzed by using SPSS 21.0 and AMOS 21.0. Results - As a result of analysis, commercial and personal information have a positive effect on enjoyment, but general information did not affect enjoyment. In addition, personal information has a positive effect on attitude, but commercial information and general information did not affect attitude. It was found that commercial information influenced attitude by mediation of pleasure, and pleasure had no significant effect on visit intention. Finally, attitude has a significant effect on visit intention. Conclusions - The restaurant needs to provide accurate information through its homepage or brochure. Accurate information that is not exaggerated can save customers's the cost of believing on a restaurant and the cost of searching for other information. The restaurant which provides unfaithful advertisement would be excluded from customer's choice because customers perceive it as a unreliable restaurant. The marketing of restaurant should be carried out through customer-oriented for the visit of customers. And restaurants need to provide optimized services to their first-time customers in order to increase their revisit.

• International Journal of Contents
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• 제6권2호
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• pp.41-52
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• 2010

The purpose of this study was to provide a more comprehensive model which integrates a social exchange construct (i.e., organizational commitment) as a mediator to test the relationship between organizational justice and employees' bebaviors such as intent to leaving and custormer-oriented behavior. Based on the data collected from ten Chinese full-service restaurants, this study analyzed the proposed hypotheses through model comparison by using structural equation modeling (SEM) technique with AMOS 7.0. The results indicated that (1)distributive justice had negative influence on employees' turnover intention and positive influence on employees' customer oriented behavior and these influences were fully mediated by employees' affective commitment to their organizations; (2)procedural justice had negative influence on employees' turnover intention and positive influence on customer oriented behavior and these influences were only partially mediated by employees' affective commitment to their organizations. Managerial implications and future research directions were proposed at the last part of this study.

• 복식
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• 제56권4호
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• pp.134-147
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• 2006

As modern society set in, lifestyle has been changing largely; leisure activity has been expanded and family activity became important. Changes in the lifestyle caused big changes even in fashion industry. Instead of suits, coordination using clothes easy to wear was extended and the need of family look was also raised. Despite the need and marketability of family look, however, family look style clothes depend on the manufacture by orders on the Internet and few brands have been developed unlike the activation of family restaurants or family fast-food restaurants. Thus, this study examined design of family look style T-shirts applying Korean image as one of measures to activate fashion brands of family look. This study purposed to find out self-conceit and identification of our culture by recreating family look as cultural tourism products applying Korean traditional patchwork wrapping-clothes and natural dying techniques and to globalize the products as high value-added ones containing differentiated Korea-style originality. In particular, as Interest in natural dying has been raised because of serious environmental problems and extension of wellbeing culture, products applying natural dying have been developed actively. At this point of time, the development of family look style T-shirts applying natural dying will contribute largely to planning globalization of our brands by developing products with more polished and globalized design.

• 한국실내디자인학회:학술대회논문집
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• 한국실내디자인학회 2007년도 춘계학술대회 논문집
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• pp.181-187
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• 2007

The world is changing drastically by digital information technology and ubiquitous networking. Meanwhile, with the demographic avalanche, South Korea officially became an 'ultra-aging society' in 2026. Simultaneously, this demographic change will also stimulate a cultural climate which facilitates the formation and dissemination of 'slow culture' from the existent urban 'fast culture' which has been weakening the retirement living. One of the fundamental connections with the slow movement appears in the cooking and dining area. With this point of view, this study aims to identify the needs and behaviors of the elderly in current restaurants and a digitally planned multi-purpose one for the future. Small group workshop was employed for this study. In order to elicit detailed information from the elderly group members, scenarios were developed. A group facilitator kept the discussion on track by asking a series of open-ended questions meant to stimulate discussion. As the results, it was revealed that the elderly were interested in digitally planned restaurant which provides one-stop service including entertainment activities, health related contents and socializing with family. Even though this study took restaurant scenarios, the ideas in them also provide holistic perspectives on the direction of marketing and planning strategies on various future environments and services.