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The Effect of Job Satisfaction on Job Performance of the Employees in Franchised Korean Restaurants: Moderating Effects of Employment Type  

Lee, Sang-Hee (Dept. of Tourism Management, Cheongju University)
Lim, Bae-Gyun (Dept. of Restaurant Management, Korea Tourism College)
Publication Information
Culinary science and hospitality research / v.21, no.1, 2015 , pp. 15-29 More about this Journal
Abstract
The purpose of this study is to identify the effect of job satisfaction on job performance and to examine the moderating effects of employment type of the employees in franchised Korean restaurants. The questionnaire was distributed to the employees in Korean restaurants having abroad branches of the 300 distributed questionnaire, and 271 copies were used in the analysis by exploring factor analysis, reliability analysis, correlation analysis, multiple regression and hierarchical moderated regression analysis through SPSS ver. 18.0. The results of the study were as followed; First, job satisfaction, the work and superior factor have positive influence on job performance, but wages and promotion factor have negative influence. Second, the employment type has the partially moderating effects between job satisfaction and job performance with interactive term(superior$^*$ employment type). On the basis of these results, it is suggested that the company has fair criteria for evaluating systems and reward program to the employees regardless of employment type. This study has the limitations of simple variable and employment type.
Keywords
job satisfaction; job performance; Korean restaurants; employment type;
Citations & Related Records
Times Cited By KSCI : 6  (Citation Analysis)
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