• Asia pacific journal of information systems
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• 제11권3호
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• pp.23-42
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• 2001

Recently, knowledge management becomes a core management tool for efficient and effective organizations. However, there are little known researches on measuring knowledge management level. The objective of this paper is to develop a process capability model for knowledge management of an organization. We developed 5 stage process capability model for knowledge management. The 1st stage is the initial stage where no significant knowledge management activity is performed. The 2nd stage is the performed stage where planning and tracking activities are performed on organization level. The 3rd stage is the established, and the 4th stage is the predictable stage where processes and results of knowledge management can be predictable. Final stage is the optimizing stage where knowledge management process is continuously improved at an organizational level. We surveyed 37 korean companies to test the validity of the proposed stage model. Statistical tests show that the developed stage model of knowledge management is valid and sound in general conditions. The result of this study on process capability model can be a solid stepping stone for future works in this area.

• 경영정보학연구
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• 제1권1호
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• pp.3-10
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• 1999

• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2002년도 학술대회지
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• pp.91-96
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• 2002

최근 국내에서도 지식경영과 관련한 연구와 실례가 다수 발표되고 있다. 그러나 지식경영의 이론적 배경을 완전히 이해하지 못한다면, 이를 지식창출(Knowledge creation)을 지원하는 경영도구(Managerial application)로 이해하기 보다는 정보를 관리하는 또 다른 방법으로 오인하기 쉽다. 이에 본 논문에서는 지식경영이 최근 주요 경영도구로 회자되고 있는 배경을 당대의 경영환경 및 과학철학(Philosophy of Science)을 중심으로 살펴본다. 이후 데이터(Data) 및 정보(Information)와 비교되는 지식의 특성을 고려하여 이를 창출하거나 이의 흐름(Flow)을 활성화(Facilitating)하기 위한 여러 가지 방안 중 연성정보시스템 방법론(Soft Systems Methodology)을 고찰해 본다. 연성정보시스템 방법이 건설경영(Construction Management)관련 대학교육과 실무에 어떻게 접목될 수 있는지에 관한 논의로 결론을 맺는다.

• Asia pacific journal of information systems
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• 제11권1호
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• pp.139-154
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• 2001

Recently, more firms have shown an interest in implementing knowledge management methods. However, few companies are capable of adopting knowledge management methods effectively to improve organizational performance because it is still unclear how these methods improve corporate performance. To find this relationship between knowledge management methods and organizational performance, this paper analyses effects of knowledge management methods on corporate performance empirically. 51 Korean firms are selected as a sample base for empirical tests. Knowledge management methods can be categorized into four styles; harmony, codification, personalization, and ignorance. For example, the emphasis of harmony style is on both knowledge reusability using information technologies and knowledge sharing through informal intimacy among employees. Corporate performance varies depending on styles. Harmony style is founded to be most effective for corporate performance. Personalization and codification styles don't show any difference. This outcome is in line with the general observation that both tacit knowledge and explicit knowledge are important for effective knowledge management.

• 지능정보연구
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• 제5권1호
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• pp.13-34
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• 1999

Building a knowledge base effectively has been an important research area in the expert systems field. A variety of approaches have been studied including rules, semantic networks, and frames to represent the knowledge base for expert systems. As the size and complexity of the knowledge base get larger and more complicated, the integration of knowledge based with database technology cecomes more important to process the large amount of data. However, relational database management systems show many limitations in handing the complicated human knowledge due to its simple two dimensional table structure. In this paper, we propose Object-Oriented Knowledge Store (OOKS), a knowledge base model on the basis of a frame sturcture using an object-oriented database. In the proposed model, managing rules for inferencing and facts about objects in one uniform structure, knowledge and data can be tightly coupled and the performance of reasoning can be improved. For building a knowledge base, a knowledge script file representing rules and facts is used and the script file is transferred into a frame structure in database systems. Specifically, designing a frame structure in the database model as it is, it can facilitate management and utilization of knowledge in expert systems. To test the appropriateness of the proposed knowledge base model, a prototype system has been developed using a commercial ODBMS called ObjectStore and C++ programming language.

• 한국정보시스템학회지:정보시스템연구
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• 제16권2호
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• pp.145-169
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• 2007

The purpose of this research is to investigate success factors of knowledge management in Korea companies. The research scheme was experimented through a questionnaire survey answered by 87 companies. The research model was composed of five groups : 1) CEO support and business strategics, 2) organization culture 3) information technology characteristic of knowledge workers 4) a reward and performance measurement 5) knowledge management system. The results of this research indicated that the CEO support and organization culture are important factors for knowledge activities. The information technology characteristic of knowledge workers and a reward have small effects for knowledge activities. Manufacturing companies and non-manufacturing companies need different knowledge management strategies. The results of this study will be helpful for the success implementation of knowledge management in Korean companies.

• 지식경영연구
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• 제14권3호
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• pp.87-100
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• 2013

As the external knowledge networks of firms have become more and more important to their product and service innovations, many global leading companies such as P & G, IBM, and Samsung Electronics have formulated and implemented their open innovation strategy. This study attempts to empirically analyze the effects of CEOs' supports for external knowledge networks, external knowledge network-oriented cultures and inter-organizational knowledge management systems as the major antecedents to external knowledge networks by using the data based on organizational members' perceptions about them. Based on 847 samples collected from employees in three companies in the medical, the construction and the IT service industries, this study performed a structural equation modeling (SEM) analysis about the effects of the antecedents to the external knowledge networks on product and service innovations through Partial Least Squares (PLS). The empirical findings of this study show that CEOs' supports for external knowledge network positively influence product and service innovations, partially mediated by external knowledge network-oriented cultures and inter-organizational knowledge management systems. And they also show that external knowledge network-oriented cultures and inter-organizational knowledge management systems have a positive effect on product and service innovations, respectively, partially mediated by external knowledge networks. With these new findings, academic and practical implications are discussed.

• 한국건설관리학회논문집
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• 제2권1호
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• pp.68-77
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• 2001

건설교통부는 지식기반 경영을 통한 건설산업의 고부가가치화를 위하여 $\lceil$건설산업의 지식기반 구축$\rfloor$을 제시하였다. 그러나 여러 주체들(정부, 연구소/대학, 기업 등)이 지식관리를 추진하기 위한 가이드라인이 없어서 건설산업의 지식관리체계 구현에 걸림돌이 되고 있다. 연구의 목표는 3005년 건설CALS/EC 구현과 함께 건설산업의 지식포털을 구축하기 위하여 건설산업 각 주체(정부, 연구소/대학, 건설업체 등)가 지식활동을 원활하게 할 수 있는 역할을 제시하는 것이다. 이 목표를 달성하기 위하여 지식관리와 관련된 현황분석, 건설산업 지식관리 구현방향 제시, 건설산업 지식관리체계 구현을 위한 추진전략을 도출하였다. 연구의 결과로 건설산업 지식관리체계의 추진전략을 수립하여 전략을 달성하기 위한 각 주체(정부, 연구소/대학, 건설업체)의 역할을 제시하였다. 이 연구의 결과는 건설산업을 고부가가치 산업으로 선도할 지식관리체계 구현과 지식포털 구축을 위하여 건설산업의 각 주체들이 실천할 수 있는 유용한 매뉴얼이 될 것이다.

• 지식경영연구
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• 제18권1호
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• pp.1-24
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• 2017

The voluntary knowledge creation plays an important role in achieving competitive advantage in the organization from the perspective of knowledge management. Although many companies have introduced the Knowledge Management Systems (KMS) for this purpose, they have not gained the expected benefits from those systems. One of the reasons for that is KMS have not provided organization members with sufficient intrinsic motivation about knowledge creation, diffusion and application. Therefore, this study proposes a concept called psychological knowledge ownership as intrinsic motivation factor that facilitates knowledge creation and examines its antecedents and consequences. The research results show that reputation, self-efficacy, and expertise sharing have impacts on psychological knowledge ownership, which in turn influences knowledge creation attitude. In conclusion, we discuss both theoretical and practical implications of this research and suggest its limitations.

• Safety and Health at Work
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• 제5권2호
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• pp.53-59
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• 2014

Background: In a safety perspective, efficient knowledge management is important for learning purposes and thus to prevent errors from occurring repeatedly. The relationship between knowledge exchange among employees and safety behavior may be of particular importance in distributed organizational systems where similar high-risk activities take place at several locations. This study develops and tests hypotheses concerning the relationship between knowledge exchange systems usage, knowledge exchange in the organizational system, and safety compliance. Methods: The operational context of the study is petroleum drilling and well operations involving distributed high-risk activities. The hypotheses are tested by use of survey data collected from a large petroleum operator company and eight of its main contractors. Results: The results show that safety compliance is influenced by use of knowledge exchange systems and degree of knowledge exchange in the organizational system, both within and between units. System usage is the most important predictor, and safety compliance seems to be more strongly related to knowledge exchange within units than knowledge exchange between units. Conclusion: Overall, the study shows that knowledge management is central for safety behavior.