• Title/Summary/Keyword: Knowledge and Experience

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A study on consumer complaining behavior by mobile phone services - Focused on college students in Pusan metropolitan city - (이동통신서비스의 소비자불평행동에 관한 연구 - 부산지역 대학생을 중심으로 -)

  • Kim, Young-Sook;Sim, Mi-Young
    • Korean Journal of Human Ecology
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    • v.9 no.3
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    • pp.317-333
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    • 2000
  • This study is to focus on the users of mobile communication services in Pusan metropolitan city. First this study measured the levels of consumer dissatisfaction and consumer complaining behavior. Second, this study analyzed a causal-effect on variables affecting consumer complaining behavior. The findings of this study are as follows ; 1) In area of contract and cost, variables directly and indirectly affecting consumer complaining behavior were sex, age, consumer knowledge, complaining behavior experience, attribution, and consumer dissatisfaction. 2) In area of use, variables directly and indirectly affecting consumer complaining behavior were sex, consumer knowledge, complaining behavior experience, attribution, and consumer dissatisfaction. 3) In area of services, variables directly and indirectly affecting consumer complaining behavior were sex, consumer knowledge, consumer function, complaining behavior experience, attribution, and consumer dissatisfaction.

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Relationships between Knowledge, Attitude and Practice on Breast Self-Examination among Female University Students (일 지역 여대생의 유방자가검진에 대한 지식, 태도 및 실천의 관계)

  • Kim, Young-Suk
    • The Journal of the Korea Contents Association
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    • v.13 no.6
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    • pp.350-360
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    • 2013
  • Purpose: The study was to identify the relationships between knowledge, attitude and practice on breast self-examination among female university students. Methods: This descriptive study was conducted with a convenient sample of 330 female university students. Results: The mean score for knowledge of breast self-examination was 6.60/17 and attitude toward breast self-examination 42.34/64 and Practice level for breast self-examination was 13.23/24. The level of knowledge was differed significantly by Age(t=11.013 p<.001), Grade(t=12.725, p<.001), hearing experience of BSE(t=6.661, p<.001), experience of recommendation by others about BSE(t=3.426, p<.001), Educational experience of BSE(t=5.825, p<.001), experience of performance of BSE(t=2.789, p=.005). Practice level was differed significantly by hearing experience of BSE(t=5.250, p<.001), Educational experience of BSE(t=4.493, p<.001), Plan of BSE(F=3.910, p=.013). Slightly positive correlations were found between knowledge and attitude, knowledge and practice. Conclusion: The study suggested that we need to develop effective educational program for breast self examination to promote practice level of female students in university.

A study of the effect of health education about AIDS related knowledge and attitude in industrial workers (일부지역 근로자의 AIDS에 대한 보건교육을 통한 지식 및 태도의 변화)

  • Ahn, Tae-Sung
    • Research in Community and Public Health Nursing
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    • v.6 no.1
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    • pp.114-124
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    • 1995
  • The purpose of this study was to identify the education effect about AIDS related knowledge & attitude in industrial workers. This study examined the workers' knowledge and attitude at two times. (before education, 3days after education) This study 298 admitted workers on 3 work place who participated in health education by video material. Data were gathered from 1994. 12. 12 to 1994. 12. 22. The results were as follow: 1. The level of knowledge about AIDS; The correct answer mean score of knowledge before education was 13.7 out of 28. The correct answer mean score of knowledge after education was 17.6 out of 28. 2. The education effect about AIDS related knowledge according to 28 questions; Almost of questions were significantly increased correct answer rate about AIDS related knowledge except 2 questions. 3. The education effect about AIDS related knowledge according to workers' general characteristics: The significant general characteristics of health education effect that impact on the knowledge score were women, the teenth, the twentieth, unmarrige state, lower senior high school graduated, sexual experience had or not, over five occupational career, education time, health education experience had or not. 4. The education effect of AIDS related attitude: Significant change of attitude related AIDS were found 7 out of 9 questions.

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Knowledge and Practice of Middle East Respiratory Syndrome Isolation Precaution among Hospital Nurses (병원 간호사의 중동호흡기증후군 격리 지침에 대한 지식과 수행도)

  • Kim, Sunju;Song, Rhayun
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.25 no.1
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    • pp.46-57
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    • 2018
  • Purpose: The purposes of the study were to examine the knowledge and practice about Middle East Respiratory Syndrome (MERS) isolation precaution, and to explore influencing factors of the isolation practice among hospital nurses. Methods: A total of 182 nurses were recruited from four general hospitals where MERS patients had been treated. The knowledge and practice of MERS isolation precaution were measured by the scales developed based on the CDC guidelines. The collected data were analyzed by SPSS/WIN 22 with descriptive statistics, T-test, One-way ANOVA, Pearson correlation coefficients, and hierachical multiple regression analysis. Results: The nurses were 30 years old in average, and half of them had less than 5 years of clinical experience. and knowledge on droplet precautions (${\beta}=.171$, p=.019) were the significant predictors, explaining 19.6% of variance in the MERS isolation guideline practice. Clinical experience (${\beta}=.225$, p=.002), working at infection unit (${\beta}=-.203$, p=.011). Conclusion: The knowledge on droplet precaution and general knowledge on MERS were the important modifiable factor to improve the MERS isolation guideline practice among hospital nurses, even after adjusting clinical experience and demographic variables. It is necessary to develop an efficient education program on specific guidelines for prevention and management of infection by improving the knowledge on infectious disease such as MERS as well as droplet precaution which are modifiable factors.

Knowledge and Beliefs about Hand Hygiene among Hospital Nurses (손위생에 대한 병원간호사의 지식과 신념)

  • Jeong, Sun Young;Kim, Oksoo
    • Korean Journal of Occupational Health Nursing
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    • v.22 no.3
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    • pp.198-207
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    • 2013
  • Purpose: The purpose of this study was to describe hospital nurses' knowledge and beliefs about hand hygiene and to identify the relationships between knowledge and beliefs. Methods: Data were collected from 232 nurses working in four university hospitals and were analyzed using SPSS/WIN 20.0 program. Results: The mean score of knowledge of hand hygiene was 8.1. The mean scores of behavioral, normative, and control belief about hand hygiene were 2.3, 2.5, and -0.7, respectively. Knowledge was correlated with educational level (p=.013) and experience of hand hygiene campaign (p=.018). The behavioral belief was correlated with age (p<.001) and career (p=.002). The normative belief was correlated with work department (p=.007). The control belief was correlated with educational level (p=.043) and experience of being monitored on hand hygiene (p=.010). The subjects who believed that head nurses, charge nurses, and colleagues practiced better hand hygiene had higher behavioral and normative belief scores than those who did not. There were no significant relationships between knowledge and beliefs. Conclusion: There is a need to improve knowledge of hand hygiene in hospital nurses. This study provides information for developing strategies to strengthen beliefs about hand hygiene.

A Case Study of OLAP and Data Mining on the Analytical Knowledge Creation in Organizations (OLAP과 데이터마이닝을 이용한 조직내 분석지 생성에 관한 사례연구)

  • Cho, Jae-Hee
    • Knowledge Management Research
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    • v.5 no.1
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    • pp.69-82
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    • 2004
  • Prior research on knowledge management focused more on the experiential knowledge based on individual's experience or knowhow than on the analytical knowledge extracted from corporate data. This study examines the effects of the data warehouse technology, especially OLAP(on line analytical processing) and data mining techniques, on the analytical knowledge creation in organizations, linking analytical knowledge creation to data analysis method through real world case studies.

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The knowledge of infection control, practice and performance of dental hygienists (치과위생사의 감염예방 지식수준과 실천도 및 수행도)

  • Park, Jung-Hyun;Jang, Kyeung-Ae
    • Journal of Korean society of Dental Hygiene
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    • v.12 no.5
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    • pp.953-961
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    • 2012
  • Objectives : The purpose of this study is to examine the infection control practice and performance study on knowledge of dental hygienist between their knowledge and general characteristics. Methods : The subjects in this study are 305 dental hygienists who received local in-service education on December 10, 2011 and February 28, 2012. Results : The infection prevention knowledge and performance are higher as work experience is more (p<.05), as the education level is higher and when they have undergone in-service education (p<.001). Also these are higher when they are working in the dentist at the present (p<.001). The infection prevention practice are different with respect to ages (p<.01), work experience (p<.001), and the highest level of education (p<.01). There are correlations between the infection control practices and knowledge, performance and knowledge. As the practice level is higher, it is shown that the performance is higher (r=.049, p=.01). Conclusions : It would be necessary to develop the systematic and continuous program in infection control education and to build system which makes in-service training for dental hygienists mandatory. These could improve the level of infection prevention knowledge, practice and performance of dental hygienists to prevent the exposure to infection of the people.

Difference in Sexual Knowledge and Attitudes between High School and College Girls (여고생과 여대생의 성지식과 성태도에 대한 비교)

  • Kang, Seok Eun;Song, Eun Ju;Lim, Eun
    • Korean Journal of Adult Nursing
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    • v.17 no.5
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    • pp.753-761
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    • 2005
  • Purpose: This study was performed to identify the difference in attitudes and knowledge between high school and college girls regarding sexual education. Method: Data was collected from questionnaires given to 99 high school girls and 110 college girls in Seoul and Kyunggi-do. Data was analyzed using the SPSS 12.0 program. Result: In middle school, the time given to sexual education influenced the students present knowledge of sexual education. The sources of sex education were friends, seniors and mass media. The score for sexual knowledge in high school girls was 12.78 and for college girls 24.19. The field that obtained the highest score in territorial sexual knowledge was 'reproductive physiology' in the high school girls. There was little awareness of venereal disease, AIDS, contraception. Sexual attitudes among college girls was more open than that of high school girls. There was a positive correlation between sexual knowledge and attitudes(r=.535, p<.001). The significant difference of items were residence and sexual experience(p<.001). Conclusion: This study was shown that realistic knowledge teaching of venereal diseases, contraception and AIDS should be included in planning of sexual education programs. Specially, the groups had sexual experience and college girls in the dormitory will need more specific teaching.

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A study on radiation safety education, knowledge, and practice in using portable intraoral X-ray equipment of dental hygienist's (치과위생사의 이동형 구내방사선 촬영에 관한 방사선 방어 교육, 지식, 수행에 관한 연구)

  • Ryu, Jeong-Min;Kang, Bo-Sun;Kim, Seol-Hee
    • Journal of Korean society of Dental Hygiene
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    • v.17 no.6
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    • pp.1053-1065
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    • 2017
  • Objectives: The purpose of this study is to evaluate radiation safety education, knowledge and practice of dental hygienists in using handheld portable intraoral X-ray equipment and to suggest the need for radiation safety education in using handheld portable intraoral X-ray equipment. Methods: We surveyed 223 dental hygienists from July, 2017 to August in the dental clinics of Daejeon, Seoul and Gyeonggi area. Results: Radiation safety educational experience was higher in a year's career (72.9%), than 3 years experience (32.5%) (p<0.05). 82.7% of dental clinic workers took university education for radiation safety education while 55.6% of dental hospital workers took company training (p<0.05). More than 70% of the subjects did not have experience of radiation safety education about using portable intraoral X-ray. Radiation safety knowledge was highest in a year's career (p<0.05). The cumulative dose, radiation sensitivity, and lead defense knowledge were high in all subjects, but knowledge related to scattering radiation and scattering radiation sources was low. Practice of portable intraoral X-ray safety was significantly lower than knowledge. Conclusions: Knowledge of portable intraoral radiography safety is available, but performance is poor. Even with the small amount of radiation exposure, the risk is perceivable. There is a need to actively utilize the provided radiation protection products. In order to do this, efforts should be made to improve knowledge and performance of radiation safety through not only college education but also postemployment training.

The Dynamics among Smoking, Knowledge, Attitude, Experience and Family Environment in Primary School Students (초등학교 학생의 흡연지식·태도 및 흡연경험과 가족환경과의 관련성)

  • Lee, Kyung-Mi;Park, Jae-Yong;Han, Chang-Hyun
    • Journal of the Korean Society of School Health
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    • v.13 no.1
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    • pp.85-96
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    • 2000
  • This study was conducted to examine the effect of family environment on smoking behavior, smoking knowledge and smoking attitude in primary school students. For the purpose of the study, a questionnaire-based examination was made with 1,476 sixth-grade students in Taegu from November 1st to 30th, 1998. The results of the study are summarized as follows. Out of 22 points for smoking knowledge, the male student group got 12.9 points, and the female student group 13.0 points. For both groups, students with better school achievement showed a significantly higher score (p<0.01). For the female student group, those who had nonsmoking fathers showed a significantly higher score(p<0.05). A perfect score for smoking attitude was 20 points. The male student group received 14.9 points and the female student group 16.3. For both groups, the score appeared to be significantly higher in the students who had better school achievement and no smoking experience. For the female group, the score was higher if they were living with widowed mothers or had nonsmoking parents. The percentage of smoking experience was 22.0% for the male group and 4.7% for the female group. The present smoking percentage of both groups accounted for 0.3% and 0.1%, respectively. The percentage of the male group's smoking experience was significantly higher if school achievement was poor, if the mother has religious, and if her occupation belonged to significantly different category. For the female group, it was significantly higher if a mother's educational background was less than the primary school level, or if a mother smokes. Family adaptability and cohesion were not significant variables for both groups. The score for smoking knowledge according to family cohesion was highest if male and female members were in an enmeshed state. For the female group, the higher the family adaptability, the significantly higher the score for smoking knowledge. The score for smoking attitude according to family cohesion showed a significant difference for both groups. The family adaptability was not a significant variable for both groups. The results of multiple regression analysis, with the scores for smoking knowledge and smoking attitude were used as a dependent variable, revealed that, for both groups, the better the school achievement. For the female group, the higher the family cohesion, the significantly higher the score(p<0.01). For the male group, the score for smoking attitude was significant1y higher if school achievement was better, if students were living with a widowed mother or father, if they had drinking mothers, if family adaptability was low, if family cohesion was high, or if the score for smoking knowledge was high. For the female group, the score for smoking attitude was higher if school achievement was better. Also, if famale student had nonsmoking fathers, if the family adaptability was lower, on the higher the score for smoking knowledge, a smoking attitude scored higher. The results of a multiple logistic analysis, with smoking experience as a dependent variable, revealed that, for the male student group, the worse the school achievement, the higher the score for smoking knowledge, the lower the score for smoking attitude, or the lower the family adaptability, the higher the percentage of smoking experience. For the female student group, the higher the score for smoking knowledge or the lower the score for smoking attitude, the higher the percentage of smoking experience. In conclusion, family environment, including smoking of parents and family functions, had a great effect on smoking knowledge, smoking attitude and smoking experience of students, and it is required to adjust subjects and methods for smoking and nonsmoking education as smoking attitude and smoking behavior greatly differ according to sex.

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