• 제목/요약/키워드: Knowledge Society

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조직지식 창출프로세스에 관한 탐색적 연구 (An Exploratory Study on the Organizational Knowledge Discovery Process)

  • 김선아;김영걸
    • 지식경영연구
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    • 제1권1호
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    • pp.91-107
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    • 2000
  • This paper proposes the Organizational Knowledge Discovery Process Model (OK-DPM) as an initiative for developing a knowledge management methodology. OK-DPM is a model designed to effectively discover knowledge useful to the organization. It explains the knowledge discovery process from the conceptual level to the application level. It decomposes the organizational knowledge discovery process into 3 sub-processes; Creation, Suggestion and Validation. For each sub-process, design components are identified and possible methods for supporting each one are suggested. Also, the relationship patterns between the knowledge discovery process and knowledge type are explored. By applying OK-DPM to two real cases where the knowledge management projects are ongoing, the model was validated and revised. Even though we need to investigate with more cases to refine the OK-DPM, we found that it could provide some insights in developing the effective knowledge discovery process.

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업무-지식 통합기반의 차세대 지식경영 모델 (Next Generation Knowledge Management A Process Integrated Model of Knowledge Asset Utilization)

  • 손정훈;서경란
    • 지식경영연구
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    • 제11권2호
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    • pp.1-16
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    • 2010
  • Despite the well accepted necessity and importance of knowledge management, cases of successful knowledge management are not easy to find. With a case study of a Korean organization, this research introduces an integrated knowledge management model, in which knowledge and work processes are combined to improved knowledge performance. Knowledge-work process integration facilitates knowledge asset creation, transfer, and utilization, through which inefficiencies in knowledge utilization may be removed and knowledge contribution to business performance may be enhanced. Knowledge-work process integration may further be aligned with innovation processes, enabling systematic and continuous knowledge based process innovation.

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조직 내 분석지 생성 영향 요인에 관한 탐색적 사례 연구 (An Exploratory Case Study on the Factors Affecting the Analytical Knowledge Creation in the Organization)

  • 이재환;김영걸
    • 지식경영연구
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    • 제2권1호
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    • pp.25-44
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    • 2001
  • There are two types of organizational knowledge in terms of its creation process: experiential and analytical knowledge. The experiential knowledge is created by repetitive experiences of an individual or team through task execution, while the analytical knowledge is acquired by analyzing accumulated data or information in the organization. The experiential knowledge often remains tacit or implicit in the organization because it is primarily acquired at an individual or team level. Therefore, the issue on the experiential knowledge is to share it actively within the organization. On the other hand, the analytical knowledge is explicit in its nature since it is extracted from data or information. Thus, it is important to guide a systematic creation of the analytical knowledge rather than encourage to share it. The current trend of "knowledge management" mainly focuses on the experiential knowledge - know-how, idea, case, etc - and neglects another important knowledge in the organization. i. e., analytical knowledge. This paper tries to shed a new light on the "knowledge management" arena by introducing rather new perspective in the concept of knowledge. The purpose of this study is to identify the factors affecting the analytical knowledge creation in the organization. We conducted an exploratory case study of three companies with a previously defined research framework and found some critical factors for the analytical knowledge creation. They are "organizational resource", "effectiveness of feedback process", "data source management", and "experimental mind set". Finally, we proposed research model and propositions regarding the analytical knowledge creation in the organization.

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지식유출 의도의 내재적 및 외재적 요인에 대한 연구: 암묵적 지식 관점에서 (Internal and External Factors of Knowledge Leakage Intention: From Tacit Knowledge Perspective)

  • 김용태;구윤모;이재남
    • 지식경영연구
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    • 제20권4호
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    • pp.75-97
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    • 2019
  • In the rapidly changing business environment, knowledge has been recognized as a core asset for sustaining an organization's competitive advantage. In addition, knowledge sharing is one of the key elements of knowledge management, emphasizing external knowledge sharing beyond initial internal knowledge sharing. However, while knowledge management research emphasizes knowledge sharing, which is a positive aspect, research on preventing knowledge leakage that can have negative consequences is relatively lacking. Companies have tried to minimize the negative effects of knowledge management but many knowledge leakage accidents are still occurring. Therefore, this study aims to examine the effects of external factors based on deterrence theory and internal factors based on self-determination theory on knowledge leakage intention focusing on tacit knowledge. The results of the empirical analysis of 100 data sets collected through a scenario-based survey show that certainty of sanctions, social disapproval, and competence are found to have a significant effect on reducing tacit knowledge leakage intention. Furthermore, informal sanctions have a greater impact on tacit knowledge leakage intention than formal sanctions and external factors have a greater effect on tacit knowledge leakage intention than internal factors.

지식 창조적 조직메모리에 관한 연구 (A Study of Knowledge Creating Organizational Memory)

  • 장재경
    • 정보관리학회지
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    • 제15권3호
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    • pp.133-150
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    • 1998
  • 본 연구에서는‘조직지식중심적 지식경영’을 위해 지식창조원리로서 음양이론을 도입하여 영역지식 (陽의 지식)과 업무지식(陰의 지식)이 음양(陰陽)의 순환적 구조로서 상호 작용하여 조직지식으로 창출되는 과정을 저장하여 재활용하기 위한 지식 창조적 조직메모리를 제안하였다. 지식 창조적 조직메모리 구축을 위하여 객체 지향적 방법론을 적용하여 영역지식과 업무지식의 순환적 흐름을 주도하는 3개 지식 컴퍼넌트를 설정하여 조직지식을 설계하였다. 조직지식은 기존의 정보시스템에 포함된 데이터베이스 스키마. 프로세스 모델 또는 지식베이스의 의미네트워크(Semantic Network), 프레임(Frame) 등을 수용하기 위해 (i) 지식객체와 (ⅱ) 객체간의 관계 및 (ⅲ) 관계정도를 정의한 그래프구조로서 설계하였다. 이러한 조직지식의 설계는 지식마이닝 기법인 사례기반추론(Case Based Reasoning)등을 활용한 새로운 조직지식의 생성에 기여할 수 있다.

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지식이전행위, 어떻게 측정해야 하나? -제공자와 수용자의 관점 비교 (How Should We Measure Knowledge Transfer? : Comparison of the Knowledge source's and the Recipient's Perspectives)

  • 강민형
    • 지식경영연구
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    • 제12권2호
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    • pp.1-16
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    • 2011
  • This study examined the influence of the antecedents of knowledge transfer from both the knowledge source's and recipient's perspectives using a social network survey. Prior research usually focused on either perspective of the knowledge source or recipient, thus could not include both. Analyzing the responses from 335 R&D employees of the five firms, the study showed that all antecedents of knowledge transfer - reward, reciprocity, subjective norm, and perceived behavioral control - are influential on knowledge transfer from the knowledge source's perspective. However, from the knowledge recipient's perspective, perceived behavioral control was influential on the quality of knowledge transfer and subjective norm was on the number of knowledge recipients. Expected reward and reciprocity did not show significant influence. This study proved that the necessity of considering both the knowledge source's and the recipient's perspectives when measuring knowledge transfer and the importance of intrinsic motivations, such as subjective norm and perceived behavioral control.

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지식경영과 업무의 통합을 위한 지식경영 성공요인 도출 연구 (Success Factors of Knowledge Management in the Perspective of Knowledge Management Integration into Operations)

  • 서현주
    • 지식경영연구
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    • 제9권2호
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    • pp.147-167
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    • 2008
  • This paper aims to explore the success factors of knowledge management in the perspectives of knowledge management integration into operations and to examine the effect of those factors on the knowledge management performance of individual users and organizations in order to link knowledge management performances to operational performances. I found two factors such as "knowledge management integration into operation processes" and "knowledge management integration into application systems" and their measures by means of literature review and modified Delphi research. Exploratory and confirmatory factor analysis confirmed that those two factors and their measures are statistically valid. Besides, the structural equation modeling analysis showed that the relationship between "knowledge management integration into operation processes" and "individual user's performance on knowledge management" and the relationship between "individual user's performance of knowledge managemen" and "organizational performance of knowledge management" are significant.

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퍼지인식도를 이용한 형식지와 암묵지 결합 메커니즘에 관한 연구: 신용카드 이탈고객 분석을 중심으로 (A Fuzzy Cognitive Map Approach to Integrating Explicit Knowledge and Tacit Knowledge: Emphasis on the Churn Analysis of Credit Card Holders)

  • 이건창;정남호;김재경
    • Asia pacific journal of information systems
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    • 제11권4호
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    • pp.113-133
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    • 2001
  • We propose utilizing a fuzzy cognitive map(FCM) to integrate tacit knowledge and explicit knowledge both of which are crucial to the success of knowledge management. Recently, explicit knowledge is getting more available as CRM and data mining approaches become popular as the advent of using database and the Internet technology. However, for the knowledge management to be successful, tacit knowledge should be seamlessly integrated with explicit knowledge seamlessly. The problem hindering such effort is how to find a vehicle facilitating transformation of explicit knowledge into tacit knowledge, and vice versa. FCM has been important method for representing tacit knowledge as a form of explict knowledge. In this respect, we suggest the detailed process about how to integrate explicit knowledge and tacit knowledge by using FCM. We gathered extensive set of data from the credit card company, and applied our proposed method. Results showed that our approach is robust and promising for the field of integrating two different kinds of knowledge.

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공공부문의 지식활동 측정 지표에 관한 연구 (A Study on the Indicator of Knowledge Activities in Public Institution)

  • 강형모;김광용
    • 한국IT서비스학회지
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    • 제6권1호
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    • pp.1-15
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    • 2007
  • An objective and valid knowledge activity indicator (KAI) is essential for encouraging knowledge activity in public institution. However, knowledge activity of public institution is inherently different from one of private corporation and, therefore, new method to find aggregated knowledge mileage considering public organizational culture and structure is to be developed. Therefore, this paper shows how to develop KAI of public institution based on three steps. First, knowledge activities were categorized as knowledge creation, knowledge sharing, and knowledge value increasing. Several knowledge indicators and hierarchical knowledge structure were developed for each knowledge categories. Second, personal knowledge mileage was calculated using AHP method considering whole organization's opinion. Finally, these approaches to find KAI were applied to "P" public institution as case studies. The results shows that KAI developed in this paper was very effective in grouping knowledge workers based on knowledge activities.

여고생의 성지식, 성태도 및 자궁경부암 지식이 인유두종바이러스 지식에 미치는 영향 (Influences of Sex-related Knowledge, Sex-related Attitude, and Knowledge of Cervical Cancer on Knowledge of Human Papillomavirus in Female High School Students)

  • 유명숙
    • 가정간호학회지
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    • 제22권2호
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    • pp.291-299
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    • 2015
  • Purpose: The purpose of this study was to examine the influences of sex-relatedl knowledge, sex-related attitude and knowledge of cervical cancer on knowledge of human papilloma virus (HPV) among female high school students. Methods: A cross-sectional descriptive study was conducted with a convenience sample of 545 second-grade female high school students of three different schools. Results: Knowledge of HPV was positively correlated with sex-related knowledge (r=.36, p<.001), sex-related attitude (r=.14 p=.001) and knowledge of cervical cancer (r=.62, p<.001). Significant predictors affecting knowledge of HPV among female high school students were knowledge of cervical cancer (${\beta}$=.57) and sex-related knowledge (${\beta}$=.11), explaining 39.6% of the variance in knowledge of cervical cancer among female high school students (F=178.34, p<.001). Conclusion: Based on the outcomes of this study, in order to improve knowledge of HPV among female high school students, school based sexual education linked to HPV and cervical cancer must be included in the curriculum.