• 제목/요약/키워드: Knowledge Management Systems

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대덕연구단지 연구기관의 지식관리 시스템에 관한 사례연구 (A Case Study on Knowledge Management System of Research Institute in Daedeok Science Park)

  • 신동민
    • 한국비블리아학회지
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    • 제22권1호
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    • pp.301-331
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    • 2011
  • 이 연구의 목적은 연구기관 지식관리시스템의 효율성을 높이는 방안을 찾기 위해 대덕연구단지의 현행 지식관리시스템의 운영현황을 분석하고, 지식관리에 대한 이용자의 인식변화와 지식경영시스템의 이용률 등과 문제점을 파악한 후, 그 결과를 바탕으로 시스템의 개선방안을 제시하는데 있다. 연구방법으로는 이론적 배경을 위한 문헌적 연구방법과 사례연구를 위한 설문조사 방법을 병행하였다. 또한 이용자의 실제 시스템 이용현황파악을 위해 지식경영시스템의 로그데이터 분석도 실시하였다. 설문조사를 위한 질문은 지식경영에 대한 관심과 인식, 지식기여에 대한 평가 및 보상, 지식내용의 품질, 시스템의 활용도 등 총 29개 항목으로 구성하고, 가설검정과 빈도분석을 통한 기술통계를 작성하였다. 연구 결과로, 지식경영시스템 시행 초기보다 현재의 관심, 이용률 등이 현저하게 감소한 것과 보상제도의 유지 및 보상방법의 확대도 원하는 것으로 확인하였다.

An Eye Toward the Next-Generation Vision of Knowledge Management Systems

  • Ghani, Imran;Choi, Eun-Mi
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2007년도 추계학술대회
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    • pp.273-277
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    • 2007
  • Ubiquitous computing environment accelerates the advent of the IT Ecosystem. In the coming generation, a massive number of ubiquitous devices and services are converged into an ultra-large-scale system. In this context, high degrees of complexity and organization change the paradigm of knowledge and its management levels. The objective of this paper is to explore the Knowledge Management Systems in view of demands in ultra-large-scale systems. We introduce motivation for Next-Generation (NG) usage and their upcoming requirements. The possible applications will be discussed, and summary of different techniques are conducted. The tools and techniques that allow KMS to operate as "Vital Success Enabler" to achieve organizational benefits will be examined. Potential future directions for research are highlighted: these include advances in knowledge capture, storage / retrieval and sharing techniques, in particular with the surrounding role of information technology.

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Fuzzy Inference in RDB using Fuzzy Classification and Fuzzy Inference Rules

  • 김진성
    • 한국지능시스템학회:학술대회논문집
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    • 한국퍼지및지능시스템학회 2005년도 춘계학술대회 학술발표 논문집 제15권 제1호
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    • pp.153-156
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    • 2005
  • In this paper, a framework for implementing UFIS (Unified Fuzzy rule-based knowledge Inference System) is presented. First, fuzzy clustering and fuzzy rules deal with the presence of the knowledge in DB (DataBase) and its value is presented with a value between 0 and 1. Second, RDB (Relational DB) and SQL queries provide more flexible functionality fur knowledge management than the conventional non-fuzzy knowledge management systems. Therefore, the obtained fuzzy rules offer the user additional information to be added to the query with the purpose of guiding the search and improving the retrieval in knowledge base and/ or rule base. The framework can be used as DM (Data Mining) and ES (Expert Systems) development and easily integrated with conventional KMS (Knowledge Management Systems) and ES.

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유통업의 지식경영의 도입 방향에 관한 연구 (A study on the direction of knowledge management implementation for retail firms)

  • 김상수
    • 한국유통학회지:유통연구
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    • 제4권2호
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    • pp.93-115
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    • 1999
  • The main purpose of this study is to develop a framework of knowledge management and knowledge management systems(KMS) for retail firms. The framework of knowledge management developed in this paper is based on six components: knowledge worker, KMS, leadership of CEO, knowledge management strategy, culture, evaluation and reward systems. The knowledge management process can be divided into four stages: preparation stage, initiation stage, expansion stage and completion stage. The major activities performed to implement effective knowledge management are also identified for each stage. The knowledge base of KMS for retail firms should store three types of knowledge: knowledge for management activity, knowledge for management activity, knowledge for strategic analysis, and knowledge for problem solving. Finally, the technical characteristics of KMS are also examined in terms of information technology.

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지식경영시스템의 기술적 한계요인분석을 통한 시맨틱 웹의 적용에 관한 탐색적 연구 (An Exploratory Study on Applications of Semantic Web through the Technical Limitation Factors of Knowledge Management Systems)

  • 주재훈;장길상
    • 한국전자거래학회지
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    • 제10권3호
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    • pp.111-134
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    • 2005
  • 본 연구는 기존의 지식경영시스템의 한계요인을 분석하여, 시맨틱 웹 기술혁신이 이들 한계요인을 어떻게 극복할 수 있는가에 대한 방안을 제시하고자 하였다. 기존의 지식경영시스템의 한계요인을 분석하기 위해서는 설문조사 방법을 이용하였는데, 시스템 사용의 시간 및 공간적 한계, 시스템 사용의 불편성, 검색 한계, 통합한계라는 시스템 품질의 한계와 지식의 부적합성/불완전성과 비신뢰성이라는 지식품질의 한계가 비즈니스의 가치흐름에 장애요인으로 작용하는 것으로 나타났다. 또한 본 연구에서는 특히 시스템 한계를 극복하는데 시맨틱 웹이 적용될 수 있다는 것을 지식경영과정이라는 관점에서 분석하고 시맨틱 기반의 지식경영시스템의 개념적 모델을 제안하였다.

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공공부문 정보화사업평가 - 지식경영 측면의 접근 (An Evaluation of Information Systems Services in the Public Sector: Knowledge Management Approach)

  • 임준형;명성준;김재영
    • 지식경영연구
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    • 제18권3호
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    • pp.231-246
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    • 2017
  • As an interest in the efficiency of public sector expenditures has spread across the world, Korea has operated a self-evaluation system for government projects as a part of the performance-based budget system. However, an evaluation system for public information technology project has been criticized for its lack of validity, which stems from the uniformity of performance management. This study draws insight from knowledge management literature in an attempt to address the problems with the extant performance evaluation system in public agencies. To realize benefits from IT investment, an agency needs to develop its own performance management model for information systems projects, with a focus on the interaction of IT and organizational system. The knowledge management-based framework for IT projects was verified through a case study, with which we discussed the applicability of knowledge management to the evaluation of public information systems projects.

효과적 지식경영을 위한 사람 혹은 시스템 중심 지식경영 전략: 이벤트연구 방법론을 기반으로 (Human or System Strategy for Effective Knowledge Management: Based on the Event Study Methodology)

  • 최병구
    • Asia pacific journal of information systems
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    • 제14권3호
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    • pp.57-75
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    • 2004
  • The knowledge management is increasingly an important strategic weapon for sustaining competitive advantage of firms. Firms are undertaking knowledge management initiatives and making significant investments. However, there is relatively little empirical support for the impact of knowledge management on performance of firms. Understanding of the impact of knowledge management, this paper explores how knowledge management strategy influences firms' market value. We examine this issue using event study methodology and evaluate the cumulative abnormal returns for knowledge management strategy announced by firms from 1998 to 2002. The results show that firms' announcements of knowledge management strategy are positively related with firms' market value. Specially, dynamic style-which emphasizes both (i) knowledge reusability through information technologies and (ii) knowledge sharing through informal discussions among employees-has higher performance. This outcome presents empirical support to argument that the emphasis on both tacit and explicit knowledge results in better market value.

지식통합을 기반으로 한 의사결정지원 (Decision Support Loop based on Knowledge Integration: A Cognitive Model Perspective)

  • 곽기영;김희웅
    • Asia pacific journal of information systems
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    • 제14권1호
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    • pp.125-142
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    • 2004
  • Knowledge management has been increasingly recognized as important in business management context. Although knowledge management has been proposed as an enabler to reach competitive advantage, little research has considered applying knowledge to business decision-making activities, which may be the main task of enterprise management. The application of knowledge to decision-making has a more significant impact on organizational performance than mere knowledge management for operational level processing. For this purpose, the present study proposes a decision support loop based on the integration of knowledge by adopting a cognitive modeling approach. The proposed model is then discussed, in the real context of an application case.

비즈니스 기능 중심 지식자산 분류체계에 따른 기업 지식관리 사례 탐색 (Exploring Corporate Knowledge Management Cases Based on Business Function Oriented Knowledge Asset Classification Schema)

  • 김인숙;최병구;이희석
    • 경영정보학연구
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    • 제3권2호
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    • pp.245-260
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    • 2001
  • While past knowledge management researches have focused on conceptualization and strategic implications, knowledge asset researches attempt to provide practical guidelines for companies. However, each research classifies knowledge asset from its own perspective, and thus it is not a trivial task to leverage consistent and inclusive criteria in managing corporate knowledge asset. The objective of this paper is to develop a knowledge asset classification schema on the basis of the three business functions: customer relationship management, product innovation, and infrastructure management. To demonstrate the feasibility of our schema, it has been applied to 9 Korean corporations. Knowledge assets are evaluated according to core capabilities, which are main drivers of sustainable competitive advantages. The results of case study show that the leveraged classification schema reflects current knowledge asset management and characteristics of corporations. Our finding is that most top-quality knowledge management corporations are likely to develop well-balanced knowledge asset.

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