• 제목/요약/키워드: Key Performance Index

검색결과 235건 처리시간 0.032초

목표관리를 적용한 간호사 성과평가 핵심 지표개발과 가중치 산정 (Development of Key Indicators for Nurses Performance Evaluation and Estimation of Their Weights for Management by Objectives)

  • 이은화;안성희
    • 대한간호학회지
    • /
    • 제40권1호
    • /
    • pp.69-77
    • /
    • 2010
  • This methodological research was designed to develop performance evaluation key indicators (PEKIs) for management by objectives (MBO) and to estimate their weights for hospital nurses. Methods: The PEKIs were developed by selecting preliminary indicators from a literature review, examining content validity and identifying their level of importance. Data were collected from November 14, 2007 to February 18, 2008. Data set for importance of indicators was obtained from 464 nurses and weights of PEKIs domain was from 453 nurses, who worked for at least 2 yr in one of three hospitals. Data were analyzed using $X^2$-test, factor analysis, and the Analytical Hierarchy Process. Results: Based upon Content Validity Index of .8 or above, 61 indicators were selected from the 100 preliminary indicators. Finally, 40 PEKIs were developed from the 61 indicators, and categorized into 10 domains. The highest weight of the 10 domains was customer satisfaction, which was followed by patient education, direct nursing care, profit increase, safety management, improvement of nursing quality, completeness of nursing records, enhancing competence of nurses, indirect nursing care, and cost reduction, in that order. Conclusion: PEKIs and their weights can be utilized for impartial evaluation and MBO for hospital nurses. Further research to verify PEKIs would lead to successful implementation of MBO.

동태적 역량을 고려한 2단계 성과측정시스템 설계 및 적용 (Design and Application of Two-Stage Performance Measurement System Considering Dynamic Capabilities)

  • 권순만;한창희
    • 산업경영시스템학회지
    • /
    • 제41권2호
    • /
    • pp.65-73
    • /
    • 2018
  • The dynamic capabilities of sensing market signals, creating new opportunities and reconfiguring resources and capabilities to new opportunities in a rapidly changing economic environment determines the competitiveness of the enterprise to create added value and survival. This study conceptualized a two-stage performance measurement framework based on the casual model of resource (input)-process-performance (output). We have developed a 'Process capability index' that reflect the dynamic capabilities factors as a key intermediary product linking resource inputs and performance outputs in enterprise performance measurement. The process capability index consists of four elements : manpower (level of human resource), operation productivity, structure and risk management. The DEA (Data Envelopment Analysis) model was applied to the developed performance indicators to analyze the branch office performance of a telecom company. Process capability efficiency (stage 1) uses resource inputs to reach a certain level of process capabilities. In performance result efficiency (stage 2), the process capabilities are used to generate sales revenues and subscribers. The two-stage DEA model derives intermediate output values that optimize the individual stages simultaneously. Some branch offices in the telecom company have focused on process capability efficiency or some other branch offices focused on performance result efficiency. Positioning map using two-stage efficiency decomposition and benchmarking can help identify the sources of inefficiencies and visualize strategic directions for performance optimization. Applications of two-stage DEA in conjunction with the case study that are meaningfully used in performance measurement areas have been scarce. In particular, this paper has the contribution to present a new performance measurement model considering the organization theory, the dynamic capabilities.

Corticosterone Administration Alters Small Intestinal Morphology and Function of Broiler Chickens

  • Hu, Xiaofei;Guo, Yuming
    • Asian-Australasian Journal of Animal Sciences
    • /
    • 제21권12호
    • /
    • pp.1773-1778
    • /
    • 2008
  • Two experiments were carried out to study the effects of corticosterone (CORT) administration on intestinal morphology and function of broilers. In both experiments, birds were randomly divided into two equal groups. One group was the control group (CTRL), and the birds were fed with a basal diet. The other was the experimental group (CORT), and the birds were fed with the basal diet plus 30 mg of CORT/kg diet. At 21 days of age, performance, morphological characteristics of intestine, D-xylose level in plasma, activities of digestive enzymes in digesta, digestibility of nutrients and 5-bromo-2-deoxyuridine (BrdUrd)-labeling index of intestinal epithelial cells were determined. CORT administration decreased feed intake, daily gain and feed conversion ratio (p<0.05). CORT also decreased duodenal and jejunal villus height (p<0.05) as well as crypt depth (p<0.05). The D-xylose level in plasma of CORT-treated broilers was lower than that of the control (p<0.05). CORT treatment caused a decrease in apparent digestibility of protein (p<0.05), whereas fat and starch apparent digestibilities were unaffected (p>0.05). CORT administration increased activities of trypsin and amylase (p<0.05), and decreased BrdUrd-labeling index of duodenal and jejunal epithelial cells (p<0.05). In conclusion, CORT administration impaired the normal morphology and absorptive capacity of the small intestine of broiler chickens.

PCA에 기반한 압축영역에서의 MPEG Video 검색기법 (PCA-Based MPEG Video Retrieval in Compressed Domain)

  • 이경화;강대성
    • 대한전자공학회논문지SP
    • /
    • 제40권1호
    • /
    • pp.28-33
    • /
    • 2003
  • 본 논문에서는 동영상 압축 부호화에 대한 표준안인 MPEG 기반의 압축 비디오 스트림으로부터 DCT DC 계수를 추출하구 이들로 구성된 DE 영상으로부터 장면 전환 검출을 수행한 후 대표 프레임을 추출한다. 또한 추출된 대표 프레임을 PCA(Principal Component Analysis) 방법을 이용하여 데이터베이스의 색인 정보로 저장한 후 입력된 질의 영상과 가장 유사한 대표 영상들을 검색하는 방법에 대해 제안한다. 즉, 추출된 대표 프레임에 대해 주성분해석 기법을 적용하여 통계적인 특성을 가진 데이터를 특징으로 추출함으로써 코드워드의 수에 따른 코드북을 생성하고 이를 데이터베이스의 색인 정보로 저장한다. 실험 결과 제안된 방법이 검색에 있어 우수한 성능을 나타내고 또한 통계적인 데이터의 특성을 이용하기 때문에 처리 시간과 상당한 양의 메모리 공간을 줄일 수 있음을 확인하였다.

고객만족도, 직원만족도와 핵심성과지표달성도를 이용한 공공서비스 품질개선전략 수립에 대한 사례연구 (A Case Study on the Building of Service Quality Improvement Strategies Using CSI, ESI and KPI: Focusing on Public Sector)

  • 이민정
    • 경영정보학연구
    • /
    • 제13권3호
    • /
    • pp.83-97
    • /
    • 2011
  • 민간기업의 양질의 고객 서비스에 익숙해 진 국민들은 공공서비스에 대해서도 같은 수준의 서비스를 기대하고 있다. 이에 따라 공공기관들은 서비스의 질을 향상시키기 위해 다각적 측면의 노력을 하고 있다. 우선 국민들의 요구를 파악하기 위한 고객 만족도 조사를 시행 후, 그 결과분석을 통해 서비스 개선 전략을 수립하고, 서비스 품질 향상을 도모하고 있으며, 직원들의 복리 개선을 위해서 직원만족도 조사를 시행하는 동의 근무환경을 개선하고자 하는 노력도 기울이고 있다. 하지만 이들의 연계한 분석은 이루어지지 않고 있으며, 고객만족도와 직원들의 KPI를 달성하기 위한 노력여부와의 연관성을 살펴 본 연구는 거의 없다. 선순환적인 공공서비스 개선을 위해서는 공공기관은 직원들에게 일방적인 고객서비스 개선만을 요구 할 것이 아니라 조직이 직원들에게 제공하는 직원서비스 개선을 동시에 도모해야 할 것이다. 이에 본 연구에서는 고객만족도(CSI)조사, 직원만족도(ESI)조사를 통해 핵심성과지표(KPI)를 도출하는 방안을 제시했으며, 핵심성과지표의 목표달성도(KPI achievement)와 각 조사결과의 연계분석을 통해 공공기관의 서비스 경영혁신을 도모할 수 있는 서비스 개선 전략을 제시하고자 한다.

Invention of Ultralow - n SiO2 Thin Films

  • Dung, Mai Xuan;Lee, June-Key;Soun, Woo-Sik;Jeong, Hyun-Dam
    • 한국진공학회:학술대회논문집
    • /
    • 한국진공학회 2010년도 제39회 하계학술대회 초록집
    • /
    • pp.281-281
    • /
    • 2010
  • Very low refractive index (<1.4) materials have been proved to be the key factor improving the performance of various optical components, such as reflectors, filters, photonic crystals, LEDs, and solar cell. Highly porous SiO2 are logically designed for ultralow refractive index materials because of the direct relation between porosity and index of refraction. Among them, ordered macroporous SiO2 is of potential material since their theoretically low refractive index ~1.10. However, in the conventional synthesis of ordered macroporous SiO2, the time required for the crystallization of organic nanoparticles, such as polystyrene (PS), from colloidal solution into well ordered template is typical long (several days for 1 cm substrate) due to the low interaction between particles and particle - substrate. In this study, polystyrene - polyacrylic acid (PS-AA) nanoparticles synthesized by miniemulsion polymerization method have hydrophilic polyacrylic acid tails on the surface of particles which increase the interaction between particle and with substrate giving rise to the formation of PS-AA film by simply spin - coating method. Less ordered with controlled thickness films of PS-AA on silicon wafer were successfully fabricated by changing the spinning speed or concentration of colloidal solution, as confirmed by FE-SEM. Based on these template films, a series of macroporous SiO2 films whose thicknesses varied from 300nm to ~1000nm were fabricated either by conventional sol - gel infiltration or gas phase deposition followed by thermal removal of organic template. Formations of SiO2 films consist of interconnected air balls with size ~100 nm were confirmed by FE-SEM and TEM. These highly porous SiO2 show very low refractive indices (<1.18) over a wide range of wavelength (from 200 to 1000nm) as shown by SE measurement. Refraction indices of SiO2 films at 633nm reported here are of ~1.10 which, to our best knowledge, are among the lowest values having been announced.

  • PDF

Policy Iteration Algorithm Based Fault Tolerant Tracking Control: An Implementation on Reconfigurable Manipulators

  • Li, Yuanchun;Xia, Hongbing;Zhao, Bo
    • Journal of Electrical Engineering and Technology
    • /
    • 제13권4호
    • /
    • pp.1740-1751
    • /
    • 2018
  • This paper proposes a novel fault tolerant tracking control (FTTC) scheme for a class of nonlinear systems with actuator failures based on the policy iteration (PI) algorithm and the adaptive fault observer. The estimated actuator failure from an adaptive fault observer is utilized to construct an improved performance index function that reflects the failure, regulation and control simultaneously. With the help of the proper performance index function, the FTTC problem can be transformed into an optimal control problem. The fault tolerant tracking controller is composed of the desired controller and the approximated optimal feedback one. The desired controller is developed to maintain the desired tracking performance at the steady-state, and the approximated optimal feedback controller is designed to stabilize the tracking error dynamics in an optimal manner. By establishing a critic neural network, the PI algorithm is utilized to solve the Hamilton-Jacobi-Bellman equation, and then the approximated optimal feedback controller can be derived. Based on Lyapunov technique, the uniform ultimate boundedness of the closed-loop system is proven. The proposed FTTC scheme is applied to reconfigurable manipulators with two degree of freedoms in order to test the effectiveness via numerical simulation.

보전조직이 보전성과지표에 미치는 영향에 관한 연구 : 제지산업을 중심으로 (A Study on the Effect of Maintenance Organization over Maintenance Performance Index : Based on Paper Industry)

  • 구성태;김창은
    • 대한산업공학회지
    • /
    • 제39권6호
    • /
    • pp.599-608
    • /
    • 2013
  • This study is intended to propose optimal maintenance organization to process industry, especially paper industry by analyzing maintenance organization of paper industry and finding out how the maintenance organization and the allocation of maintenance resources influence maintenance performance indices here in this paper. In this study, we analyzed the maintenance organization in detail and studied correlation between maintenance organization and equipment failure rate for the major top six domestic paper-mills in market share. According to the study, the maintenance organization has been changed in accordance with its business environment, but its performance was different by both the allocation way of maintenance resources and the structure of maintenance organization. For paper industry, whose availability is the most important key index that determines the success or failure of a business, it turns out to be the most effective strategy that operates the combination maintenance combined central maintenance with area maintenance and allocates the maintenance resources mainly for preventive maintenance. In particular, it turned out to be that there is the strong positive correlation between the rate of shift workers and the equipment failure rate. The results of this study is not limited to paper industry, but expandable to other industry. So it is expected that the direction of the maintenance organization would be given to the company which is struggling to improve its availability.

Assessing the Impact of Advanced Technologies on Utilization Improvement of Substations

  • Han, Dong;Yan, Zheng;Zhang, Dao-Tian;Song, Yi-Qun
    • Journal of Electrical Engineering and Technology
    • /
    • 제10권5호
    • /
    • pp.1921-1929
    • /
    • 2015
  • The smart substation is the heart of a transmission system, which is particularly emphasized as the most significant composition of smart grids in China. In order to assess the functionality performance of substation technologies, this paper presents methods used to identify the most promising solutions for smart substation design and to evaluate the technical levels of available technologies. The multi-index optimization model is presented to address the issue of smart substation planning. A mathematical model of the planning decision problem is established with multiple objectives consisting of economic, reliability, and green key indices, and many kinds of concerns including physical and environmentally friendly operations are formulated as a set of constraints. With respect to the assessment of the technical level regarding integration of advanced technologies into a substation, a modified grey whitenization weight function is adopted to structure a novel grey clustering method. The proposed grey clustering approach is used to overcome the difficulty of insufficient quantitative assessment capacity for traditional methods. The evaluation of technical effects provides the classification definition for the development phase and the maturity level of the smart substation. The effectiveness of the proposed approaches in planning decision-making and evaluation of construction efforts is demonstrated with case studies involving the actual smart substation projects of Wenchongkou substation in China Southern Power Grid (CSG) and Mengzi substation in State Grid Corporation of China (SGCC).

Full-scale testing on the flexural behavior of an innovative dovetail UHPC joint of composite bridges

  • Qi, Jianan;Cheng, Zhao;Wang, Jingquan;Zhu, Yutong;Li, Wenchao
    • Structural Engineering and Mechanics
    • /
    • 제75권1호
    • /
    • pp.49-57
    • /
    • 2020
  • This paper presents a full-scale experimental test to investigate the flexural behavior of an innovative dovetail ultra-high performance concrete (UHPC) joint designed for the 5th Nanjing Yangtze River Bridge. The test specimen had a dimension of 3600 × 1600 × 170 mm, in accordance with the real bridge. The failure mode, crack pattern and structural response were presented. The ductility and stiffness degradation of the tested specimens were explicitly discussed. Test results indicated that different from conventional reinforced concrete slabs, well-distributed cracks with small spacing were observed for UHPC joint slabs at failure. The average nominal flexural cracking strength of the test specimens was 7.7 MPa, signifying good crack resistance of the proposed dovetail UHPC joint. It is recommended that high grade reinforcement be cooperatively used to take full advantage of the superior mechanical property of UHPC. A new ductility index, expressed by dividing the ultimate deflection by flexural cracking deflection, was introduced to evaluate the post-cracking ductility capacity. Finally, a strut-and-tie (STM) model was developed to predict the ultimate strength of the proposed UHPC joint.