• 제목/요약/키워드: Journal of Information Science Theory and practice

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Applying Academic Theory with Text Mining to Offer Business Insight: Illustration of Evaluating Hotel Service Quality

  • Choong C. Lee;Kun Kim;Haejung Yun
    • Asia pacific journal of information systems
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    • 제29권4호
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    • pp.615-643
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    • 2019
  • Now is the time for IS scholars to demonstrate the added value of academic theory through its integration with text mining, clearly outline how to implement this for text mining experts outside of the academic field, and move towards establishing this integration as a standard practice. Therefore, in this study we develop a systematic theory-based text-mining framework (TTMF), and illustrate the use and benefits of TTMF by conducting a text-mining project in an actual business case evaluating and improving hotel service quality using a large volume of actual user-generated reviews. A total of 61,304 sentences extracted from actual customer reviews were successfully allocated to SERVQUAL dimensions, and the pragmatic validity of our model was tested by the OLS regression analysis results between the sentiment scores of each SERVQUAL dimension and customer satisfaction (star rates), and showed significant relationships. As a post-hoc analysis, the results of the co-occurrence analysis to define the root causes of positive and negative service quality perceptions and provide action plans to implement improvements were reported.

Online Searching Behavior of Social Science Researchers' in IR Interfaces of E-journal Database Systems: A Study on JMI, JNU, and DU

  • Kumar, Shailendra;Rai, Namrata
    • Journal of Information Science Theory and Practice
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    • 제1권4호
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    • pp.48-66
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    • 2013
  • The aim of this study is to examine the user's online searching behavior in IR interfaces of e-journal database systems. The study is purely based on survey methods and tries to analyse the online searching behavior of respondents of social science disciplines who were doing research in three target central universities of Delhi (i.e. DU, JMI, and JNU). For measuring the responses of the respondents in IR interfaces of e-journal database systems, a total of 396 questionnaires were distributed among the students and out of all, 305 responses were used for the study. The findings of the study reveal that most of the students were not using all the facilities offered in IR interfaces of e-journal database systems for their retrieval process and also encourages menu based searches rather than command based searching.

정보학 교육의 개혁방안 연구 (A Study of the Education of Information Specialists)

  • 최성진
    • 한국문헌정보학회지
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    • 제16권
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    • pp.111-176
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    • 1989
  • The purpose of this study is to evaluate the information science education provided by the undergraduate courses of the departments of library science of the Korean universities by looking at major topics included in the syllabi distributed to students in the past three years. It is important to determine the evaluation of the professional education for information specialists by the graduates of the departments of library science who have acquired a critical appreciation of their professional studies and speak from experience about the relavance of the programme to their work and careers, and by the managers of information service units where the graduates would eventually make their careers. Specifically, the study addresses the following four questions. (a) To what excent do the information science curricula contribute to advancement of theory and practice of the information profession? (b) To what extent do the information science curricula contribute to students in acquiring the knowledge and skills required of the information specialist? (c) To what extent are the employers' concerns reflected in the information science curricula? (d) What reforms are needed to bring the current information science curricula closer to the present and future needs of the information profession? To answer these questions, the study is conducted in two main parts: an in-depth subject analysis of the articles of three important journals in the field of information science published during the past ten years and of the syllabi used for information science subjects taught in the departments of library science during the past three years and an extensive survey of the graduates of departments of library science and their principal employers. The major findings are as follows. The average number of 4.1 subjects of information science is offered in departments of library science, and the most common subjects offered are introduction to information science, information storage and retrieval, and library automation. Approximately two thirds of the total output of research and development in the field of information science are taught at one or more departments of library science in Korea. Majority of the graduates of the departments of library science comment that their professional education did not offer to them systematic orientation to the specifics of the first job. The employers of the graduates believe that departments of library science should provide sufficient practicums to enable students to understand and apply the theory.

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Topics and Trends in Metadata Research

  • Oh, Jung Sun;Park, Ok Nam
    • Journal of Information Science Theory and Practice
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    • 제6권4호
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    • pp.39-53
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    • 2018
  • While the body of research on metadata has grown substantially, there has been a lack of systematic analysis of the field of metadata. In this study, we attempt to fill this gap by examining metadata literature spanning the past 20 years. With the combination of a text mining technique, topic modeling, and network analysis, we analyzed 2,713 scholarly papers on metadata published between 1995 and 2014 and identified main topics and trends in metadata research. As the result of topic modeling, 20 topics were discovered and, among those, the most prominent topics were reviewed in detail. In addition, the changes over time in the topic composition, in terms of both the relative topic proportions and the structure of topic networks, were traced to find past and emerging trends in research. The results show that a number of core themes in metadata research have been established over the past decades and the field has advanced, embracing and responding to the dynamic changes in information environments as well as new developments in the professional field.

농촌 중년여성의 건강행위 경험 (A Study on Health Behavior Experience of Middle-aged Women in Rural Area)

  • 양진향
    • 대한간호학회지
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    • 제32권5호
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    • pp.694-705
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    • 2002
  • The purpose of this study is to describe the health behavior experience of middle-aged Korean women in rural areas, and to help understand their health practice, perceive their nursing needs and provide guidelines to developing appropriate nursing interventions. Method: The participants were 18 healthy middle-aged women living in rural areas, with no serious illness that require hospitalization. The data was collected through interviews and participant observation, analyzed by the grounded theory methodology of Strauss & Corbin(1997). The data collection period was from April to November of 2001. Result: Depending on the paradigm model, the central phenomenon was family-oriented pursuing of yangsaeng. The causal condition was less confidence on one's own health, responsibilities in caring for family. The contexts were cultural system. The intervening condition was information system, support system, limitation of approaching a medical institution. The action/ interaction strategies were yangsaeng through dietary practice, yangsaeng through promoting clothing and housing, yangsaeng through exercise, practice of folk therapy, yangsaeng through mental hygiene, and use of medical institution. The consequences were stabilization of body and mind, and stabilization of family. Conclusion: It is recommended for nurses to understand health behavior experience of middle-aged women, and provide nursing intervention with theoretical scheme and practical principles so that these women can pursue the family-oriented process of yangsaeng.

Beyond Categories: A Structural Analysis of the Social Representations of Information Users' Collective Perceptions on 'Relevance'

  • Ju, Boryung;O'Connor, Daniel O.
    • Journal of Information Science Theory and Practice
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    • 제1권2호
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    • pp.16-35
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    • 2013
  • Relevance has a long history of scholarly investigation and discussion in information science. One of its notable concepts is that of 'user-based' relevance. The purpose of this study is to examine how users construct their perspective on the concept of relevance; to analyze what the constituent elements (facets) of relevance are, in terms of core-periphery status; and to compare the difference of constructions of two groups of users (information users vs. information professionals) as applied with a social representations theory perspective. Data were collected from 244 information users and 123 information professionals through use of a free word association method. Three methods were employed to analyze data: (1) content analysis was used to elicit 26 categories (facets) of the concept of relevance; (2) structural analysis of social representations was used to determine the core-periphery status of those facets in terms of coreness, sum of similarity, and weighted frequency; and, (3) maximum tree analysis was used to present and compare the differences between the two groups. Elicited categories in this study overlap with the ones from previous relevance studies, while the findings of a core-periphery analysis show that Topicality, User-needs, Reliability/Credibility, and Importance are configured as core concepts for the information user group, while Topicality, User-needs, Reliability/Credibility, and Currency are core concepts for the information professional group. Differences between the social representations of relevance revealed that Topicality was similar to User-needs and to Importance. Author is closely related to Title while Reliability/Credibility is linked with Currency. Easiness/Clarity is similar to Accuracy. Overall, information users and professionals function with a similar social collective of shared meanings for the concept of relevance. The overall findings identify the core and periphery concepts of relevance and their relationships in terms of coreness, similarity, and weighted frequency.

Predicting Online Learning Adoption: The Role of Compatibility, Self-Efficacy, Knowledge Sharing, and Knowledge Acquisition

  • Mshali, Haider;Al-Azawei, Ahmed
    • Journal of Information Science Theory and Practice
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    • 제10권3호
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    • pp.24-39
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    • 2022
  • Online learning is becoming ubiquitous worldwide because of its accessibility anytime and from anywhere. However, it cannot be successfully implemented without understanding constructs that may affect its adoption. Unlike previous literature, this research extends the Unified Theory of Acceptance and Use of Technology with three well-known theories, namely compatibility, online self-efficacy, and knowledge sharing and acquisition to examine online learning adoption. A total of 264 higher education students took part in this research. Partial Least Squares-Structural Equation Modeling was used to evaluate the proposed theoretical model. The findings suggested that performance expectancy and compatibility were significant predictors of behavioral intention, whereas behavioral intention, facilitating conditions, and compatibility had a significant and direct effect on online learning's actual use. The results also showed that knowledge acquisition, knowledge sharing, and online self-efficacy were determinates of performance expectancy. Finally, online self-efficacy was a predictor of effort expectancy. The proposed model achieved a high fit and explained 47.7%, 75.1%, 76.1%, and 71.8% of the variance of effort expectancy, performance expectancy, behavioral intention, and online learning actual use, respectively. This study has many theoretical and practical implications that have been discussed for further research.

Factors Influencing Student Satisfaction with the Fieldwork Course in LIS in South Korea

  • Cha, Sung-Jong;Bae, Kyung-Jae
    • Journal of Information Science Theory and Practice
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    • 제8권2호
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    • pp.32-44
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    • 2020
  • This study attempts to draw the implications of student satisfaction with fieldwork courses in the library and information science (LIS) program in South Korea by determining the level of satisfaction experienced by students with practicums at a library and information service agency. LIS students with fieldwork experience were surveyed to assess their satisfaction and the factors affecting their satisfaction. Results from a multiple regression analysis revealed that from among factors of practicum settings, major-related attributes, and general attributes of respondents, "satisfaction with majors" and "interpersonal relationships" had a significant effect on satisfaction with practicums. Examining the six components of satisfaction with the course revealed that "practicum program" and "practicum setting" had a significant relationship with overall satisfaction. A selective intervention program to improve satisfaction with the course needs to be developed based on factors influencing overall satisfaction, focusing on "interpersonal relationship" and "satisfaction with majors.

Development of Ontology for Thai Country Songs

  • Thunyaluk, Jaitiang;Malee, Kabmala;Wirapong, Chansanam
    • Journal of Information Science Theory and Practice
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    • 제11권1호
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    • pp.79-88
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    • 2023
  • This study aimed to develop an ontology for Thai country songs by using the seven steps of an ontology development process. Hozo-Ontology Editor software and Ontology Application Management Framework were tools used in this study. Nine classes of ontology were identified: song, singer, emotion, author, language used, language type, song style, original, and content, and it was found that the song class had a relationship with all of the other classes. The developed ontology was evaluated by seeking opinions from experts in the field of Thai country songs, who agreed that the ontology was highly effective. Additionally, the evaluation employed the knowledge retrieval concept, and the precision, recall, and overall effectiveness were measured, with a precision of 92.59%, a recall of 86.21%, and an overall effectiveness (F-measure) of 89.28%. These results indicate that the developed ontology is highly effective in describing the scope of knowledge of Thai country songs.

News Consumption and Behavior of Young Adults and the Issue of Fake News

  • Nazari, Zeinab;Oruji, Mozhgan;Jamali, Hamid R.
    • Journal of Information Science Theory and Practice
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    • 제10권2호
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    • pp.1-16
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    • 2022
  • This study aimed to understand young adults' attitudes concerning news and news resources they consumed, and how they encounter the fake news phenomenon. A qualitative approach was used with semi-structured interviews with 41 young adults (aged 20-30) in Tehran, Iran. Findings revealed that about half of the participants favored social media, and a smaller group used traditional media and only a few maintained that traditional and modern media should be used together. News quality was considered to be lower on social media than in traditional news sources. Furthermore, young adults usually followed the news related to the issues which had impact on their daily life, and they typically tended to share news. To detect fake news, they checked several media to compare the information; and profiteering and attracting audiences' attention were the most important reasons for the existence of fake news. This is the first qualitative study for understanding news consumption behavior of young adults in a politicized society.