• 제목/요약/키워드: Job characteristics

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첨단기업 근로자 직무순환 경험특성이 주관적 경력성공에 미치는 영향: 직무순환 인식의 매개효과를 중심으로 (High-tech Employees' Job Rotation Experience Characteristics Influencing Subjective Career Success: The Mediating Effect of Perception of Job Rotation)

  • 문동원;라세림;김윤호
    • 한국콘텐츠학회논문지
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    • 제18권4호
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    • pp.357-368
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    • 2018
  • 본 연구는 직무순환인식의 효과성을 분석하는 기존 연구들과 달리, 직무순환 경험특성(직무순환 횟수, 직무순환의 자발성) 차이가 주관적 경력성공에 미치는 영향을 검토한다. 첨단기업 근로자들을 표본으로 매개회귀분석을 실시한 결과, 자발적 직무순환 경험이 경력성공에 정(+)의 영향을 미치며, 빈번한 직무순환은 오히려 경력성공에 부(-)의 영향을 주는 것으로 확인되었다. 또한 직무순환의 경험특성이 경력성공에 미치는 영향에 있어 근로자의 직무순환 인식이 완전 매개 효과를 보였다. 본 연구 결과를 통해, 특히 첨단기업들은 직무순환제도 도입 시 업종, 직무특성, 근로자의 직무순환 인식 등에 대한 충분한 검토를 통해 제도 설계와 시행이 필요함을 시사하고 있다.

일반경비원 교육이 직무만족에 미치는 영향 - 시설경비원 신임 교육을 중심으로 - (The Effect of Education Program for Security Personnel on Job Satisfaction)

  • 이영석
    • 시큐리티연구
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    • 제17호
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    • pp.277-300
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    • 2008
  • 현재 일반경비산업은 인적자원에 대한 의존도가 높고, 고객과의 접촉 빈도가 높은 직업이어서 무엇보다도 종사자의 직무수행능력을 통한 만족도가 경영성과에 큰 영향을 미친다고 할 수 있다. 그러나 국내 일반경비산업에서 이와 같이 전문교육을 받은 고급인력이 중요시 되고 있음에도 불구하고 일반경비원의 교육과 직무만족에 대한 연구는 사실상 미비한 실정이다. 따라서, 본 연구는 현직에 있는 시설경비원을 대상으로 신임 교육이 직무만족에 미치는 영향을 규명하고자 탐색적 연구를 실시하였다. 일반경비원 신임 교육이 직무만족에 미치는 영향을 보면 다음과 같다. 첫째, 사회인구학적 특성에 따른 개인적 특성, 교육훈련특성, 업무환경, 직무만족의 차이를 검증한 결과 부분적으로 유의한 차이가 있는 것으로 나타났다. 둘째, 개인적 특성인 학습기대, 자기효능성 중에서 학습기대만이 직무만족에 통계적으로 유의미한 정(+)적 영향을 미친 것으로 나타났다. 셋째, 교육훈련특성인 강사의 자질, 교육시설, 교육내용 중에서 교육시설과 교육내용만이 직무만족에 통계적으로 유의미한 정(+)적 영향을 미친 것으로 나타났다. 넷째, 업무환경(상사의 지원, 지속적 학습문화)은 직무만족에 통계적으로 유의미한 정(+) 적 영향을 미친 것으로 나타났다.

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서울특별시 자치구청 소속 기록연구사의 직무특성 및 직무환경에 관한 연구 (A Study on Job Characteristics and Job Environment of Records Manager Affiliated Autonomous District in Seoul)

  • 정하영;강순애
    • 한국기록관리학회지
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    • 제13권2호
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    • pp.57-85
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    • 2013
  • 기록연구사들이 기록관리업무를 효율적으로 수행하기 위해서는 직무가 조직화되고, 직무환경에서는 동기가 부여되며 근무여건은 실제의 업무와 관련된 시스템을 갖추도록 하여야 한다. 기초자치단체 기록관 소속 기록연구사의 직무특성 및 직무환경을 조사하여 지방기록연구사의 업무 운영에 관한 문제점을 파악하고, 기록연구사들이 업무를 보다 효율적으로 수행할 수 있도록 하는 개선방안을 제시하고자 문헌조사를 통하여 기초자치단체의 개념, 기초자치단체 기록관 소속 기록연구사의 배치 현황 및 업무, 서울특별시 자치구청 소속 기록관의 현황과 업무에 대하여 조사하였다. 기록연구사들을 대상으로 직무특성요인, 직무환경요인, 근무여건 등의 항목으로 설문조사를 실시하였다. 조사 결과를 분석하여 도출한 문제점에 대한 개선방안으로는 기관장 및 상사와 동료의 기록관리에 대한 인식 개선, 교육에 대한 기관 차원의 지원, 기록관리업무를 담당할 인력충원 혹은 기록연구사가 담당하고 있는 업무분담의 필요성, 중앙기록물관리기관의 업무환경에 맞는 행정적 지원 등이 있다.

임상간호사의 직무만족정도와 조직몰입에 관한 연구 (A Study on Job Satisfaction Degree and Organizational Commitment of the Clinical Nurses)

  • 김연근;문희자
    • 간호행정학회지
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    • 제4권2호
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    • pp.457-474
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    • 1998
  • This study was aimed to be able to dedicate to the quality promotion of nursing of the nurses and the development of hospital organization by investigating interrelations between job satisfaction degree and organizational commitment of the clinical nurses. The objects of this study have been 507 nurses working in university hospital in Seoul and the materials have been collected through structured questionnaires for 14 days from Feb. 23. 1998 through March 8. The materials have been analyzed and computerized statistically with SPSS. General characteristics have been analyzed by practical number and percentage. and job satisfaction degree and organizational commitment have been analyzed by average evaluation marks and standard deviation and the relation between general characteristics and job satisfaction degree and the relation between general characteristics and organizational commitment have been analyzed by t-test or F-test(ANOVA) according to the characteristics of variable. Correlations between job satisfaction degree and organizational commitment have been analyzed by Pearson's Correlation Coefficient. The followings are the summaries of the results of the study: 1. The degree of job satisfaction of the object was 3.26 in average on the basic of 5 marks and worth area showed highest by 3.78 while wage and welfare 2.70 the lowest when analyzed 11 areas. 2. Organizational commitment of the object showed 3.24 in average on the basic of 5 marks. 3. According to the age. marital status. educational background. employment experience. experience in current department. position. types of work. department of work. wage, satisfaction about the current department, whether they wish to be transferred to the other department and whether they are transferred or not. there were significant differences in the characters of job satisfaction degree when general characteristics and job satisfaction degree have been examined. 4. According to the age. marital status. religion. educational background. employment history. position and experience in current department. types of work. department of work. wage. satisfaction about the department they are assigned. whether they wish to be transferred. Whether they are transferred or not and number of being transferred to the other department. there have been significant differences in the characters of organizational commitment when general characteristics and organizational commitment have been examined relatively. 5. Correlations between the degree of job satisfaction and organizational commitment has shown the degree of organizational commitment higher respectively when the degree of job satisfaction was higher. the degree of sanitation factor was higher and the degree of motive factor was higher (r=.73799. r=.6826. r=.6570). 6. The result of the analysis of correlations between organizational commitment and the turnover intension and job related action has shown comparatively high reverse correlations (r=.6375) between organizational commitment and turnover intension and low reverse correlations(r=.3253) between organizational commitment and job related action. Based on the above results. the study of the ways of increasing the degree of satisfaction about wage. welfare. position and stability and the supervision of the senior which showed the low degree of job satisfaction should be conducted and through the management of the degree of job satisfaction which affects to the organizational commitment, I would like to propose that the ways of increasing the sense of commitment to the hospital organization of the nurses should be studied.

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우리나라 성인 여성의 직업 특성별 건강 상태 및 건강관련 삶의 질 (A Study on Health Status and Health Related Quality of Life by Job Characteristics in Korean Adult Women)

  • 손신영
    • 한국직업건강간호학회지
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    • 제18권1호
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    • pp.33-43
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    • 2009
  • Purpose: This study was aimed to identify the health related quality of life(HRQoL) by job characteristics and its predictors in Korean adult women. Methods: This study used data from cross-sectional surveys conducted for the 2005 National Health and Nutrition Survey, which was performed by using a face-to-face interview method. The data were analyzed by ANOVA, t-test and multiple regression using the SPSS program. Demographic characteristics, subject health state, EQ-5D were included in the study instruments. Results: The mean HRQoL index in the subjects was $0.792{\pm}0.102$. There were significant statistical differences on HRQoL among job characteristics. The health related quality of life of non-physical workers was the highest. The significant predictors of the HRQoL of all subjects were the subjective health status, the present health status compared to the previous year, education, age, marital status and income. The factors accounted for 22.1% of variance in the health related quality of life and the predictors of the HRQoL among job characteristics were different. Conclusion: These results may contribute to development of nursing strategy to improve female health related quality of life. The health related quality of life program for adult women by job characteristics is advised based on results of the study.

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지역별 가젤형 기업의 고용창출 특성 분석 (Regional Characteristics of Job Creation by Gazelle-firms)

  • 사호석
    • 한국경제지리학회지
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    • 제22권3호
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    • pp.304-320
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    • 2019
  • 지속적으로 고용창출에 기여하는 가젤형 기업에 대한 관심이 높아지고 있다. 본 논문은 가젤형 기업의 지역별 고용창출 특성을 양적 질적 차원에서 실증 분석하는데 목적을 두었다. 더 나아가, 4개의 유형으로 구분함으로써 유형별 업종 특성을 비교하였다. 본 연구의 주요 결과는 다음과 같다. 첫째, 가젤형 기업의 고용창출 특성은 지역별로 차별화 되고 있다. 둘째, 각 유형별로 업종 특성이 상이한 것으로 나타났다. 따라서 유형별로 차별적인 전략 수립이 필요하다. 본 논문의 결과는 효과적인 가젤형 기업 육성을 위해서 지역 특성을 반영한 맞춤형 정책이 필요하다는 정책적 시사점을 제공하였다.

The Effects of Job Characteristics on Leadership Awareness and Organizational Citizenship Behavior: Focused on the Role of Motivating Potential Score

  • Choi, Beet-Na;Cho, Hee-Young;Yang, Hoe-Chang
    • 융합경영연구
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    • 제6권2호
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    • pp.21-29
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    • 2018
  • Purpose - This study aimed to check the influence of job characteristics of members of small and medium businesses on authentic leadership awareness of superiors and organizational citizenship behavior, and if the MPS between awareness of authentic leadership and organizational citizenship behavior mediated. This study aimed to find the influence of job characteristics of SMEs members on leadership awareness and organizational citizenship behavior, and the role of motivating Potential Score. Research Design, Data, and Methodology - Total of 150 valid questionnaires were collected. Frequency analysis, descriptive statistical analysis, correlation analysis, simple & multiple regression analysis, and 3-step mediated regression analysis were conducted. Results - The sub-factors of job characteristics all had positive influence on authentic leadership except skill variety and positive awareness on authentic leadership enhances organizational citizenship behavior of members. Also, MPS partially mediates awareness of authentic leadership and organizational citizenship behavior. Conclusion - Providing skill variety such as expanding jobs to members of SMEs does not have influence of positive leadership awareness of leaders and partial mediation of MPS means that job characteristics along with positive leadership awareness on superiors enhance organizational citizenship behavior and contributes in developing the organization.

위탁급식업체 규모에 따른 급식관리자 직무만족에 영향을 미치는 개인, 급식소 및 조직특성 분석 (Identifying the Effect of Personal, Foodservice and Organizational Characteristics on Foodservice Managers' Job Satisfaction by the Contract Management Company Scale)

  • 한정혜;이나영;홍완수
    • 대한지역사회영양학회지
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    • 제14권2호
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    • pp.216-228
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    • 2009
  • The purpose of the study was to investigate the influences of contract foodservice managers' personal characteristics, foodservice characteristics and organizational characteristics on job satisfaction, including interpersonal relationships, self-actualization and promotion opportunity categories. A survey was administered to four hundred contract foodservice managers of five large companies and five small/medium companies in the Seoul and Kyungin areas. The final response rate was 66%(N=265), and the data were analyzed using SPSS Windows(ver. 12.0). The respondents were 76.1% female, average age 28.8 years, and 73.0% were regular workers. Contract foodservices have profit and loss contracts(69.1%), single menu types(59.6%) and buffet serving styles(37.7%). There are significant differences of job satisfaction by some personal characteristic variables(gender, martial status, age, education, position, work hours, period of working for the present company, and payroll per year) and foodservice characteristic variables(type of contract and charge of food costs). In three job satisfaction categories, foodservice managers reported the highest interpersonal relationship satisfaction, following self-actualization satisfaction and promotion opportunity satisfaction in both large companies and small/medium companies. However, foodservice managers of large companies tended to be more satisfied regarding their promotion opportunities than foodservice managers of small/medium companies(p<0.05). Work hours, number of meals served/day, male, workload, communication with the clients, relationship with co-workers, obvious role and autonomy were significant factors to increase the job satisfaction in contract foodservices of large companies. On the other hand, relationships with co-workers and males were significant factors to increase the job satisfaction in contract foodservices of small/medium companies. This research suggests that contract foodservice companies need to understand the characteristics of their managers, foodservices and organizations to enhance the job satisfaction of foodservice managers and to develop specified human resource management strategies that can be applied to each company scale.

서울.경기지역 위탁급식전문업체 영양사의 직무만족에 영향을 미치는 개인 특성과 급식소 운영 특성 분석 (The Impacts of Personal Characteristics and Company-Related Characteristics on the Job Satisfaction of Dietitians Engaged in Contract Food Service Management Company)

  • 최미경;김희연;신서영;양일선
    • 대한지역사회영양학회지
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    • 제11권4호
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    • pp.502-511
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    • 2006
  • The purposes of this study were to measure job satisfaction levels of dietitians engaged a in contract food service management company, and to examine the impacts of personal characteristics and organizational characteristics on the job satisfaction of dietitians. The questionnaires developed for this study were distributed to 230 dietitians of contract food service management companies in the Seoul and Gyeonggi areas, and a total of 187 (81.3%) questionnaires were used for analysis. Statistical analyses were completed using SPSS (Win 11.5) for descriptive analysis, correlation analysis, t-test and ANOVA. The average job satisfaction score of the dietitians was 2.83, which is lower than "not satisfied" and "not dissatisfied" (3), "Marital status" (p < 0.001), "payroll per year" (p < 0.001), "age" (p < 0.05) and "work experience as a dietitians" (p < 0.05) had significant effects on job satisfaction of work and environmental factors. "Operating group" (p < 0.05), "type of menu" and "type of service" also affected the job satisfaction. Overall, it is important that managers of contract food service management companies establish specified human resource management strategies with understandings of the characteristics of their dietitians and companies to enhance the job satisfaction of dietitians, and to achieve their managerial goals.

감정노동자가 경험하는 직무스트레스에 관한 현상학적 연구: 콜센터 상담사를 중심으로 (A Phenomenological Study on the Job Stress experienced by Emotional Labors: Focusing on the Call Center Consultant)

  • 이미영
    • 디지털융복합연구
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    • 제15권9호
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    • pp.519-532
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    • 2017
  • 본 연구의 목적은 감정노동자가 경험하는 직무스트레스의 내용이 무엇인지에 대해서 탐색하고자 하였다. 이를 위하여 D시 소재 컨택센터협회에 소속되어 있는 100여개의 콜센터 중에서 콜센터 상담사 11명을 일대일로 면담하여 이들이 경험하는 직무와 관련된 스트레스의 내용이 무엇인지 Giorgi의 현상학적 분석 절차에 따라 질적 분석을 하였다. 분석결과 직무특성과 개인특성으로 구분하여 총 8개의 범주와 24개의 하위범주를 도출하였다. 직무특성에는 "업무수행의 한계", "업무의 부담", "경직된 업무방식", "통제가 안 되는 고객", "통제된 요구"로 구분하였다. 그리고 개인특성에는 "심리적 불안정", "성격적 취약성", "빈약한 대처자원"으로 구분되었다. 직무특성과 개인특성의 범주는 각각 한계 수준과 통제수준으로 구분되었으며 직무스트레스와 개인특성 간에 빈약한 대처자원이 매개하는 것으로 나타났다. 이 결과를 토대로 기존의 조직차원에서의 대응뿐만 아니라 개인의 불안정한 심리상태 파악 후 심리적 스트레스를 완화시키는 융복합적 중재에 대해 논의를 하였다.