• Title/Summary/Keyword: Job Demands-resources

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Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice

  • Lee, Kyung-Eun
    • Nutrition Research and Practice
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    • v.5 no.1
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    • pp.80-87
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    • 2011
  • The objectives of the study were to investigate job burnout and leader-member exchange (LMX) levels as well as to evaluate buffering effects of LMX on burnout among dietitians and chefs at institutional foodservices. Hypotheses were proposed based on the Job Demands-Resources model and LMX theory. The study population consisted of dietitians and chefs who were in charge of managing unit operations in a nationwide contract management company. Positive/negative affectivity, workload, job burnout, and LMX scales that bad been validated in previous research were adopted A total of 552 questionnaires were distributed and 154 responses were returned. Results indicated that respondents' burnout levels were moderate and emotional exhaustion was greater than cynicism. In terms of LMX, the surveyed dietitians and chefs showed higher respect toward their supervisors than loyalty. When positive affectivity and negative affectivity were controlled, workload influenced emotional exhaustion and professional efficacy significantly. With affectivity and workload controlled, however, LMX did not influence any dimensions of burnout. The moderating effect of LMX on the relationship between workload and cynicism was significant. That is, the effect of workload on cynicism was weak if the dietitians and chefs perceived the relationship with their supervisor positively. Based on the findings and literature reviewed, how to mitigate job burnout among foodservice managers is discussed.

Employees' Environment, Social, and Governance Activity Recognition as Job Resource Enhancing Job Performance via Job Satisfaction and Prosocial Behavior among Call Center Employees (직무자원으로서 ESG 활동 인식이 직무만족과 친사회적 행동을 통해 직무수행능력 향상에 미치는 영향, 콜센터 직원들을 대상으로)

  • Joonhyeong Joseph Kim;So Ra Park
    • Industry Promotion Research
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    • v.9 no.2
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    • pp.1-12
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    • 2024
  • This study examines the role of Environment, Social, and Governance (ESG) activity recognition on job satisfaction, prosocial activities, and job performance among customer representatives working in call center environments. After gathering data from 264 call center workers in major South Korean insurance companies, the analysis w as performed using SmartPLS 4.0. This study's findings reveal that employee recognition of ESG activities significantly enhanced job satisfaction. The impact of ESG activity recognition on prosocial behavior was positive but relatively weak. Job satisfaction influences both prosocial behavior and the job performance of employees. Finally, prosocial behavior positively influences job performance. The most significant finding is that employees' recognition of companies' ESG management practices serves as a job resource. This recognition enhances employees' attitudes, behavior, and performance, signaling the potential benefits of informing employees about corporations' ethical behaviors.

Influence of Job Crafting on Evidence-Based Practical Skills of Dental Hygienists

  • Min-ji Kim;Kyu-ri Kim;Yun-ji Kim;Seo-yeon Im;You-bin Cho;Ru-by Choi;Hee-jung Lim
    • Journal of dental hygiene science
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    • v.23 no.4
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    • pp.330-342
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    • 2023
  • Background: As the medical knowledge base grows at an accelerating rate, evidence-based clinical performance becomes increasingly important for providing quality care. Previous studies have highlighted the need to promote job crafting to actualize evidence-based practical skills in the medical field. This study aimed to investigate the degree of evidence-based practice among dental hygienists and assess the impact of job crafting on the evidence-based practical skills of dental hygienists. Methods: Dental hygienists working at dental hospitals and clinics in Seoul and Gyeonggi Province were surveyed between February 28 and April 6, 2023. The sample was comprised of 267 participants. The hypotheses were tested independent t-tests, one-way analysis of variance, Pearson's correlation coefficients, and multiple regression analyses using SPSS 29.0. Results: The degree of job crafting by dental hygienists demonstrated significant differences based on educational attainment, workplace size, and workplace type. Evidence-based practical skills exhibited significant variations based on educational attainment and job position. All job crafting subfactors demonstrated positive correlations with evidence-based practical skills. The job crafting subfactors affecting the evidence-based practical skills of dental hygienists were 'increasing structural job resources' and 'increasing challenging job demands,' which together explained 38.7% of the variance in evidence-based practical skills. Conclusion: This study demonstrates that job crafting was positively and significantly correlated with evidence-based practical skills. To strengthen the job crafting ability of dental hygienists, improving environmental conditions and fostering an organizational culture that motivates continued participation in education is necessary. The development and promotion of programs that enable learning of the latest evidence should be actively pursued. Additionally, regular attendance at workshops and participation in organizational evidence-based practice education programs are necessary.

Servant Leadership of Physical Therapist Supervisor's Impact on the Organization Efficiency (물리치료 관리자의 서번트 리더십이 조직유효성에 미치는 영향)

  • Han, Yong-Soo;Lim, Jung-Do
    • The Korean Journal of Health Service Management
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    • v.5 no.1
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    • pp.111-123
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    • 2011
  • The research tris to provide some basic data for the efficient method of human resources management and the efficiency of hospital organization by drawing how servant leadership of physical therapists has impact on job satisfaction and organizational commitment. As a measuring device the method of self-fill-in questionnaire survey was utilized and the correlation and regression analysis was practiced on demographic property, the relationships of 11 kinds of variables between servant leadership and organizational commitment. Job satisfaction was concerned with internal motivation, autonomy, hearing, altruistic vocation, community sense, sympathy formation, vision in the positive order, while organizational commitment was concerned with internal motivation, altruistic vocation, vision, autonomy, community sense, hearing, and sympathy formation is the positive order. Supervisors of physical therapists should try to strive to fulfill the demands of therapists in their position, suggest the vision and objectives to them, and enhance their community sense. As a result, supervisors of physical therapists can enhance job satisfaction and organizational commitment in the position of their employees.

The Impact of Job-resources, Job -demands and Leader- Member Exchange(LMX) on Social worker's Burnout: Focusing Senior welfare center (직무자원과 직무요구, LMX(리더 구성원 교환관계)가 사회복지사의 소진에 미치는 영향에 관한 연구:노인복지관을 중심으로)

  • Shim, Sun-Kyung
    • Proceedings of the Korea Contents Association Conference
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    • 2017.05a
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    • pp.83-84
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    • 2017
  • 본 연구는 직무자원과 직무요구, LMX가 노인복지관의 사회복지사들의 소진에 미치는 영향을 실증적으로 검증하였다. 본 연구는 경기도 지역의 50개 노인복지관을 대상으로 총 315부의 설문조사를 실시하였다. 조사는 우편으로 진행하였고, 회수된 설문지는 총 33개 기관 189부이다. 조사기간은 2016년 1월-2월 약 두달간 이루어졌고, 기술통계, 다중회귀분석방법으로 분석하였다. 분석결과 직무자원과 직무요구는 소진에 영향을 나타내어, 직무자원이 많을수록 사회복지사들의 소진이 감소되며, 직무요구가 높을수록 사회복지사들의 소진도 높다고 할 수 있다. 또한 LMX는 직무자원, 직무요구와 소진과의 관계를 부분 매개하는 것으로 검증되었다. 이러한 결과를 토대로 노인복지관 사회복지사들의 소진을 감소하기 위하여 조직관리와 인적자원관리에 대한 함의를 찾을 수 있다.

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Case Study of Field-Oriented Curriculum Development for Practical Engineering Education (실무공학교육을 위한 현장맞춤형교육과정 개발 사례)

  • Shin, Ju-kyung
    • Journal of Practical Engineering Education
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    • v.9 no.1
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    • pp.1-5
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    • 2017
  • It is necessary to make efforts to resolve complaints such as the mismatch of the labor market and the re-education costs for the new employees by acting as the higher vocational education center of the university. This course introduces the case of developing a practical curriculum based on the competency units presented in the curriculum of the application system that meets the demands of the human resources development and the industrial field demands of the machinery area corresponding to the demand of the industrial society. By analyzing the job duties of industry, it is necessary to develop the new curriculum after grasping the level of demand according to the area, and the importance of the ability to equip as a professional technical manpower and to create high performance is increased. It will help to improve the employment rate of students through the development of field-oriented curriculum.

A structural equation model of organizational commitment by hospital nurses: The moderating effect of each generation through multi-group analysis (병원간호사의 조직몰입 구조모형: 다중집단분석을 통한 세대별 조절 효과)

  • Chae, Jeong Hye;Kim, Young Suk
    • The Journal of Korean Academic Society of Nursing Education
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    • v.28 no.3
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    • pp.305-316
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    • 2022
  • Purpose: The purpose of this study was to construct a structural equation model of organizational commitment in hospital nurses based on a job demands-resources model and to confirm the moderating effect(s) according to the nurses' generation. Methods: The model was constructed of the exogenous variables of social support, emotional intelligence, emotional labor, and job conflict and the endogenous variables of burnout, job engagement, and organizational commitment. The participants were 560 hospital nurses working in 3 general hospitals. Data were collected from August 1 to September 30, 2021, and analyzed using SPSS Window 23.0 and IBM AMOS 23.0. Results: The strongest factor directly influencing hospital nurses' organizational commitment was social support. In a multiple group analysis, nurses' generation had a partial moderating effect. In a generation-specific analysis, the Z generation group was higher than the X and Y generation groups in the variables of emotional labor and burnout related to organizational commitment. Conclusion: Based on the findings of this study, to improve hospital nurses' organizational commitment, social support is needed as an important management strategy. At the organizational level, we need to develop ways to improve organizational commitment by reducing the emotional labor and burnout of Generation Z.

What Makes Sick Workers Go To Work? A Study of Occupational Environment and Presenteeism (무엇이 아픈 노동자들을 출근하도록 만드는가? 직업환경과 프리젠티즘(presenteeism)에 대한 연구)

  • Shin, Heeju
    • Korean Journal of Labor Studies
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    • v.24 no.3
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    • pp.35-71
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    • 2018
  • The purpose of this study is to examine which job-related factors are associated with presenteeism, which is defined as attending work while ill. Although presenteeism is a relatively new concept in academic research, it should be regarded as an important social issue in that presenteeism threatens employees' job prospects and quality of life as well as it causes loss of work productivity. I analyzed a cross-sectional survey of 24,571 wage workers over 15 from the fourth wave of the Korean Working Conditions Survey in 2014. Five logistic regression models were analyzed on experience of presenteeism, and work hours and private life, occupational environment, job insecurity, rewards and welfare were assessed as key predictors of presenteeism. I found that 1) work hours with bad fit with private life, 2) high level of work time-pressure, and low job satisfaction 3) job insecurity, and 4) low benefits are associated with experience of presenteeism. The findings are fairly consistent with the theory of job-person mismatch, which explains that workers tend to preserve their personal resources by going to work while ill (presenteeism) when job demands or work conditions do not match with their level of personal expectation and, thus, workers are afraid of loss of personal resources. Presenteeism influences worker's long-term health and quality of life negatively as well as causes serious social costs. Therefore, we need organizational efforts to prevent the negative effects of presenteeism on society as well as workers.

Tailoring Psychosocial Risk Assessment in the Oil and Gas Industry by Exploring Specific and Common Psychosocial Risks

  • Bergh, Linn Iren Vestly;Leka, Stavroula;Zwetsloot, Gerard I.J.M.
    • Safety and Health at Work
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    • v.9 no.1
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    • pp.63-70
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    • 2018
  • Background: Psychosocial risk management [Psychosocial Risk Management Approach (PRIMA)] has, through the years, been applied in several organizations in various industries and countries globally. PRIMA principles have also been translated into international frameworks, such as PRIMA-EF (European framework) and the World Health Organization Healthy Workplace Framework. Over the past 10 years, an oil and gas company has put efforts into adopting and implementing international frameworks and standards for psychosocial risk management. More specifically, the company uses a PRIMA. Methods: This study explores available quantitative and qualitative risk data collected through the PRIMA method over the past 8 years in order to explore specific and common psychosocial risks in the petroleum industry. Results: The analyses showed a significant correlation between job resources and symptoms of work-related stress, there was a significant correlation between job demands and symptoms of work-related stress, and there were differences in psychosocial risk factors and symptoms of work-related stress onshore and offshore. The study also offers recommendations on how the results can further be utilized in building a robust system for managing psychosocial risks in the industry. Conclusion: The results from the analyses have provided meaningful and important information about the company-specific psychosocial risk factors and their impact on health and well-being.

Married Women's Return to the Workforce : Findings from the Participants in a Reemployment Training Program (기혼여성의 재취업 구조에 관한 사례연구 : 전업주부 재취업훈련 참가자를 중심으로)

  • Koo Myung-Sook;Hong Sang-Uk
    • Journal of Families and Better Life
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    • v.23 no.3 s.75
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    • pp.153-167
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    • 2005
  • This study was conducted to help develop women's human resources and promote married women's return to workforce. Using various data, we examined the patterns of Korean women's economic activities over the lifecycle, career discontinuation and return to the workforce. We also interviewed twenty full-time housewives who wanted to return to workforce. The interview questions included reasons for seeking employment, desired working conditions, and difficulties in finding a job. Major findings are as follows: First, there were two groups with respect to reasons why they want employment One was an economic need such as earning basic living expenses and supporting the family. The other was self-realization and social participation. Second most women wanted to do unskilled labor such as housekeeping work, whereas some young or well-educated women looked for a professional job. Third, married women preferred part-time jobs, which were compatible with their family care demands. Most of them wanted a workplace located close to home. The women with child-care responsibility preferred working at home. Fourth, regarding difficulties of returning to workforce, they pointed out vocational ability problems due to their career discontinuation, social prejudice such as gender discrimination and psychological pressure in maintaining work and family at the same time. In order to promote employment of married women, it is required not only to change social prejudices but also to increase effectiveness in policy implementation. In addition, counseling for job-search and vocational ability training programs should be provide.