• Title/Summary/Keyword: Job Attitude

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The Effect of Employees' Perception of a Supervisor's Servant Leadership on Employees' Perceived Organization's Support: The Mediating Effect of Employees' Perceived Supervisor's Supports

  • Kang, Min-Jeong;Hwang, Hee-Joong
    • Journal of Distribution Science
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    • v.12 no.3
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    • pp.105-109
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    • 2014
  • Purpose - Leadership style is an important factor in determining the attitude and behavior of employees and their satisfaction with an organization. Contributing the efficiency of an organization, Especially, servant leadership focusing on meeting employees' hopes and desires positively affect success of the organization and performance of employees. In the airline service industry it is necessary to conduct studies for an internal marketing on servant leadership that emphasizes the trust in the dignity of humans and spirit of service to subordinates as a factor affecting the job satisfaction. Research design, data, and methodology -Therefore, in this research, it is empirically analyzed that employees' perception of a supervisor's support plays mediating role in the relationship between employees' perception of servant leadership and perception of an organization's support using multiple and hierarchal regression analysis targeting 243 employees working in D Airline. Result - As a result, Employees' employees' perceived supervisor's support mediates the relationship between employees' perceived servant leadership of a supervisor and employees' perceived organizational support. Conclusions - This study suggests that the servant leadership of a supervisor perceived by employees constitutes an important preceding variable in enhancing the employees' perception on organizational support.

A Study on Consumer's Response for Post-modernism Fashion Advertisement (포스트 모더니즘 의류광고에 대한 소비자 반응연구)

  • Won, Ul-Chi;Lee, Sun-Jae
    • Journal of the Korean Society of Costume
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    • v.46
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    • pp.187-207
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    • 1999
  • The fashion advertisement is communication method between clothing and consumer. The development of mass communication accelerated that In modern society Post-modernism advertisement is a specialized and separated from so it confuses the consumers who are used in traditional AD. The peculiarities (non-form, destruction of description, compound of genre, mixing of reality and fiction) are more reflected in fashion advertisement. The sample consisted of 425 mail and female and the results were analyzed using frequency and percentage calculation Close tabs T-Test Oneway Anova Factor analysis Chi-square Test, Regression, Correlation Analysis. The result of this study were as follows: The post-modernism fashion ad is the separated and reflected from for young age's favorite. By the factor analysis of consumer response in each 5 emotional factors proved to be valid ones(fine, negative, sexual, stimulative, constructive aspects.) The fine and negative aspects of the factors are very concerned with the consumer's favorite attitude of fashion ad. There is no significant difference in age job but sex has a significant difference. In according to the method of the ad expression consumer's acceptance is difference in sex. There were no significant concern with excess effects and purchase intend in fashion advertisement.

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A Study of the Effect of Aviation·Tourism Industry Employees' Airport Service Policy Acceptance on Creating Customer's Value (항공관광종사원의 공항서비스 정책수용성 인식이 고객가치에 미치는 영향)

  • Choi, Seong-Soo;Kim, Kwang-Ok;Choi, Jin-Young;Kim, Hyun-Deuk
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.25 no.1
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    • pp.11-22
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    • 2017
  • Aviation/tourism industry has a unique characteristic of high inter-dependance between customer and service-provider. It is the mental condition of service-provider that could influence on the attitude of the service-provider. Thus, it is important to manage the mental condition of the service employees to enhance a company's financial performance. This paper tries to analyze the combined model of both policy acceptance and service profit chain(SPC) models. First, service policy acceptance model tells how the service policy acceptance, which consists of policy compliance, trust, participation and policy failure, would influence on SPC model. According to empirical research, it was found that both the employees' policy compliance and the policy trust have a positive significant impact on their participation on service policy. In the policy acceptance model, the employee's voluntary participation based on their trust and compliance of the policy was proven to have a positive effect on increasing job satisfaction and customer orientation. Regarding SPC model, their participation in the policy had the strongest impact among variables on customer orientation. Such results implies the employees' participation on the policy could become the starting point to enhance the customer value.

Role Strain Coping Behaviors and Associated Variables among Non-professional Working Mothers (비전문직 취업모의 역할긴장에 대한 대처행동 및 관련변수 연구)

  • 조은숙
    • Journal of the Korean Home Economics Association
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    • v.36 no.12
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    • pp.55-71
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    • 1998
  • The purpose of this study was to identify the characteristics of coping behaviors of non-professional working mothers and find out the individual and situational factors which affect the degree of coping behaviors. For this research, the working mothers in non-professional job with children under age 18 answered the structured questionaire. The findings were as follows. First, the degree of coping behaviors was rather high in multiple role management strategies, strengthening family system and positive thinking, but rather low in housework socialization and role reduction/standard adjustment. Second, the effect of associated variables were different according to the subcategories of coping behaviors. So we conclude that, the coping behaviors of the non-professional working mothers were different from those of professional working mothers in some aspects, althought they have much similarities. The different aspects were 1) The relationship of family income and the degree of housework socialization was more evident. 2) The work-related variables did not affect the coping process significantly because of the conservative sex-role attitued of them. Second, non-professional working mothers should use coping behaviors such as housework socialization, role reduction/standard adjustment more for the more effective management of the role strain. Third, the attitude of occupational and parental role was one of the most important factors in using the role strain coping behaviors. And such an unconscious use of the coping behavior won't be helpful in the feeling of control over environment including role strain and active coping of working mothers.

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Coincidence analysis of keywords and MeSH terms in the Korean Journal of Emergency Medical Services (한국응급구조학회지 게재 논문의 중심 단어 분석(2005년-2011년))

  • Lee, Kyoung-Hee;Ham, Young-Lim
    • The Korean Journal of Emergency Medical Services
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    • v.16 no.2
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    • pp.43-51
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    • 2012
  • Purpose : We try to disclose how much the keywords of the papers from the Korean Journal of Emergency Medical Services with Medical Subject Headings(MeSH) terminologies and to understand the major subjects of the recent emergency medical technology research in Korea from keywords. Methods : We analyzed keywords from 524 articles of the Korean Journal of Emergency Medical Services that were published between 2005 and 2011. We investigated frequently used keywords and what percentages of keywords agree with MeSH terms using the MeSH browser. Results : There were on average 3.2 keywords per article. The most frequent key words were AED, Attitude, Cardiopulmonary Resuscitation, CPR, EMT, EMT students, External Defibrillator, Job satisfaction, Knowledge, 119 EMT in order. The number of terms in precise agreement with MeSH headings was 101(19.3%); 327 terms(62.4%) were not found in the MeSH browser and 96 terms(18.3%) partially matched MeSH terms. Conclusion : Many keywords used in the Korean Journal of Emergency Medical Services did not agree with MeSH terms. We conclude that contribution rules should be using MeSH terms and authors should be educated in the proper use of MeSH terms in their research and subsequent publication.

Application of Methods of Management Science in Care Process Management (의료프로세스 관리에 경영과학적 접근방법의 응용)

  • Kim, Tae Hyun
    • Korea Journal of Hospital Management
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    • no.spc
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    • pp.1-13
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    • 2016
  • In a situation where competition becomes intense, health care organizations constantly strive to provide more services with given personnel and time. While not only the 'quantity' of the services but also the 'quality' becomes increasingly important, various problems that can occur during the 'process' of service provision can be effectively managed by applying the methods of management science. In this study, we introduce the cases where the methods of management science can be applied for the management of health care organizations in Korea and abroad. There are many cases where various scenarios for improving the patients' accessibility to the services and for maximizing the efficient use of limited resources are established, and simulation or basic statistical analysis methods are used to solve the problems more systematically or to develop improvement plans. In this study, several exemplary cases, such as no-show of patients, crowding in the emergency room, prediction of the number of available beds in the intensive care units, nurse scheduling, delay of arrival of patients, and ordering of the proper amount of therapeutic materials, are introduced and discussed. From the perspective of administrators or clinicians, however, it may not be easy to master the methodology that requires considerable mathematical background or apply the theories to practice directly. Therefore, it is suggested that more practical and relatively simple analytical methods should be applied. Also, having a more positive attitude toward improving the current performance (e.g., a belief that 'we can always be better than now'), and paying attention to improving the job satisfaction by addressing problems, with experimental spirit and data-driven decision management.

Relationship between Assertiveness and Attitudes toward Nurse-Physician Collaboration in General Hospital Nurses (종합병원 간호사의 자기주장과 간호사-의사의 협업에 대한 태도의 관계)

  • Lee, Sangmin;Sohn, Suekyung
    • Journal of East-West Nursing Research
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    • v.21 no.2
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    • pp.156-164
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    • 2015
  • Purpose: This study was conducted to identify the relationship of assertiveness and attitudes toward nurse-physician collaboration in general hospital nurses. Methods: The subjects were 196 clinical nurses from two general hospitals in P city. Data were collected from August 1 to 30, 2014 and analyzed by SPSS 18.0 program using descriptive statistics, t-test, ANOVA, $Sheff{\acute{e}}^{\prime}s$ test, and Pearson's correlation coefficients. Results: The mean scores of assertiveness and attitudes toward nurse-physician collaboration were $3.20{\pm}.42$ and $3.20{\pm}.30$, respectively. Assertiveness and attitudes toward nurse-physician collaboration according to the general characteristics showed significant differences on the numbers of advisors and job satisfaction. There was a significant positive correlation between assertiveness and attitudes toward nurse-physician collaboration. Conclusion: Based on results of this study, additional variables related to attitudes toward nurse-physician collaboration need to be identified. Educational programs to improve the attitudes toward nurse-physician collaboration should be developed.

Understanding the Success Factors of Using Mobile Internet Systems in Logistics/Small Package Express Companies (물류.택배기업의 무선인터넷시스템 사용 성공요인에 관한 연구)

  • Park, Sang-Cheol;Kang, Youn-Jung;Seo, Young-Wook
    • The Journal of Information Systems
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    • v.18 no.2
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    • pp.127-150
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    • 2009
  • Although many employees in the logistics/small package express companies are using mobile information systems. there is little research on the individual impacts of adopting mobile information systems in the distribution area. Therefore, this study attempts to develop the research model to evaluate individual impacts on using mobile information systems which are frequently utilized in logistics and small package express companies. In order to propose the research model, we attempt to incorporate technology acceptance model and IS success model to evaluate individual impacts on using mobile information systems. To verify the research model, we collected 225 data from staffs who have mobile IT system in distribution and logistics area. We also verified the validity and reliability by using SEM(structural equation modeling). As a results, we found that system use, cognitive judgement and attitude can be the key variables to improve individual impacts by using mobile information system. We further found that perceived usefulness can be ere of the Imp factors to improve the individual impacts. Based on out findings, we can understand that this research model can provide a deeper understanding of individual impacts of mobile information systems.

A Study on influence of R&D Organizational Culture to Organizational Performance: mediating effects of Trust (R&D 조직문화가 조직성과에 미치는 영향 관한 연구 -신뢰의 매개효과 중심으로-)

  • Lee, Sun-Kyu;Lee, Da-Jung;Chang, Sung-Ho
    • Journal of Digital Convergence
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    • v.9 no.3
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    • pp.145-163
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    • 2011
  • This study aims to mediating effects of trust on the relationships between R&D organizational culture and organizational- performance. Additionally, This study is to examine the impact of R&D organizational culture to organizational performance. The findings are as follows : First, R&D organizational culture had a significant positive effects on the organizational performance. Second, the mediating effects of trust had a significant effects on all relationships. The means that attaining trust contribute to member's attitude and organization performance, therefore supervisor should make efforts to maintain and enhance trust in organization.

Determinants of Caregivers' Conflict Experience in Elderly Care Institutions (요양기관 간병인의 갈등 경험에 영향을 미치는 요인)

  • Lee, Ji-Eun;Jin, Ki-Nam;Seo, Young-Joon
    • Korea Journal of Hospital Management
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    • v.14 no.3
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    • pp.66-82
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    • 2009
  • The purpose of this study is to investigate the determinants of caregiver's conflict experience in elderly care institutions. This study focused on the three key independent variable groups(e.g., socio-demographic, job-related, and individual personality). The sample used in this study are 311 caregivers who are randomly selected from 21 elderly care institutions in Korea. Data were collected with a structured questionnaire by mail from Oct. 15 to Nov. 30 in 2007. The collected data were analyzed using logistic regression. The major findings of the study are as follows: 1) Nearly 40% percent of the respondents reported that they had experienced conflicts with elderly patients. The conflict with other caregivers ranked as second(20.6%), followed by patients' families(18.6%) and hospital employees(15.1%). 2) The personality, especially uniqueness caused conflict with patients or other caregivers. The professional identity reduced conflict with patients. The negative work experiences caused conflict with patients or family. The service attitude reduced conflict with family. The service-centered culture reduced conflict with hospital employees. Those who lived with the elderly showed lower level of conflict with family or hospital employees.

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