• 제목/요약/키워드: Job Accomplishment

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The Relationship Between Emotional Exhaustion, Depersonalization, Personal Accomplishment, and Job Satisfaction: An Empirical Study in Saudi Arabia

  • ALLAM, Zafrul;MALIK, Azam;GEORGE, Shaju
    • The Journal of Asian Finance, Economics and Business
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    • 제8권5호
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    • pp.1109-1117
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    • 2021
  • The main aim of this investigation is to explore the relationships between emotional exhaustion, depersonalization, personal accomplishment, and job satisfaction among employees working in the banking sector. A total of 214 respondents were surveyed for the purpose of this investigation and selected randomly from different banks located in the Kingdom of Saudi Arabia (K.S.A.). Job Burnout Inventory developed by Maslach and Jackson (1981) was taken into consideration to assess emotional exhaustion, depersonalization, and sense of personal accomplishment, and job satisfaction scale was used to measure the degree of satisfaction level of the employees. The collected data were analyzed by means of descriptive and inferential statistics with the help of statistical Package for Social Sciences (SPSS). The most eye-catching findings of the investigation revealed that emotional exhaustion had the greater mean as compared to depersonalization and personal accomplishment. The inverse significant correlation has been observed between emotional exhaustion, depersonalization, and job satisfaction while positive and significant relationship was observed between personal accomplishment and job satisfaction. Further, the result of the investigation from regression test indicates that the relationship existed between emotional exhaustion, depersonalization, personal accomplishment, and job satisfaction among employees working in the banking sector in the Kingdom.

외식산업 종사원의 직무 만족도에 관한 연구(서울시내 패밀리 레스토랑을 중심으로 연구) (A Study on the job satisfaction of diner out company employee)

  • 이재진
    • 한국조리학회지
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    • 제6권2호
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    • pp.79-95
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    • 2000
  • In the modern industrial society, the management of human resources is regarded as an area as much important as the management itself. The development of human capacity is required to accomplish upgrading human resources quality. The objective of this study aims to seek the way to solve the problem of the job satisfaction of diner out company employee. The collecting data is analyzed by sass which is one of the computer. programs. This empirical research result shows some facts as follows : First, Significant differences between male and female in regard to job satisfaction were found. Second, No significant differences between unmarried and married in regard to job satisfaction were found. Third, Significant differences were found in the accomplishment and communication factor of job satisfaction according to the age, Fourth, Significant differences were found in the hard work environment and accomplishment factor of job satisfaction according to the education Fifth, Significant differences were found in the hard work environment factor of job satisfaction according to the major. Sixth, Significant differences were found in the wages, accomplishment , communication factor of job satisfaction according to the position. Seventh, Significant differences were found in the accomplishment and affinity factor of job satisfaction according to the period of the job. Eighth, Significant differences were found in the duty trait factor of jobs satisfaction according to the level of the pay. Ninth, Significant differences were found in the duty trait factor of job satisfaction according to the kind of the job. Tenth, Significant differences were found in job satisfaction according to the kind of diner out company.

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보육교사의 직무스트레스가 이직의도 및 전직의도에 미치는 영향과 개인적 성취감의 조절효과 (The Effects of Child Care Teachers' Job Stress on Job Turnover, Occupational Turnover and the Moderating Effect of Personal Accomplishment)

  • 권혜진
    • 한국지역사회생활과학회지
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    • 제19권4호
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    • pp.597-609
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    • 2008
  • The purpose of this study was to examine the effects of stress on child care teachers' with relation to job turnover, occupational turnover and the moderating role of personal accomplishment. The subjects were 153 child care teachers in Gyeonggi-Do. Data was analyzed through Pearson's correlation, multiple regressions using the SPSS12.0. This study showed that work overload and administrative problems in child care centers were significant predictors of a teachers' intention to change their job. Also, the stresses of human relations such as with children or co-workers were significant predictors of a child care teachers' intention to change occupation. Personal accomplishment was suggested to reduce the negative results of work overload and stress.

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직무소진, 사회적 지원과 지식창출, 공유와의 관계 (The Relationship between Job Burnout, Social Support and Knowledge Creation and Sharing)

  • 조윤형;문명
    • 지식경영연구
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    • 제15권1호
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    • pp.21-43
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    • 2014
  • This paper investigate relationship between job burnout, social support and knowledge creation, sharing. also, social support are moderate on the relationship between job burnout and knowledge creation, sharing. We build up main effect and moderating effect hypothesis. To test hypothesis, survey method are performed. The results are as follows. first, emotional exhaustion and low personal accomplishment have negative effects on knowledge creation, but haven't effect on knowledge sharing. second, social support significant positively impact on knowledge creation and sharing. third, both of supervisor' support and coworker's support partially moderate the relationship between job burnout and knowledge creation, sharing. especially, emotional exhaustion reduce supervisor' support to knowledge creation, sharing and low personal accomplishment reduce co-worker' support to knowledge sharing, which means although job burnout preceded, if employees perceived high level of social support that have buffering effects on the relationships.

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개인적 특성에 따른 경찰공무원의 직무만족도에 관한 연구 (The Job Satisfaction of Police Officer Based on Life-Style)

  • 오세용;이창민;최승원
    • 대한안전경영과학회지
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    • 제8권3호
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    • pp.189-199
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    • 2006
  • The purpose of this study is to analyse the job-satisfaction of police officer. The subjects of this study are selected by convenience sampling of random sampling method. The population is male and female incumbent police officers in Seoul and Gyeonggi province. The 347 cases are used to analyse the job-satisfaction among 400 police officers who answer the question. The Jod-Satisfaction Survey(Choi, 2001) are used for collecting data. In consequence of and 4 sub-factors(job-satisfaction) are found. Cronbach's alpha coefficient revealed $.058{\sim}.804,\;.846{\sim}.871$, respectively. For the statistical analysis, SPSS version 12.0 are utilized. The verification of research hypothesis are conducted by T-test, ANOVA, correlation, and multiple-regression. The significance level of all tests are set at .05. The findings of this study can be summarized as follows: Based on the demographic factors, the differences in life-style among police officers are identified. There is significant differences in gender and ages on individualism and accomplishment, in marital status on individualism and fashion-pursuing, and in income level on fashion-pursuing and accomplishment. There is also significant differences in education, religion, position and service period on accomplishment, individualism and fashion-pursuing.

A Study on Job Satisfaction by Medical Information System Accomplishment

  • Kim, Chung-Gun;Sohn, Chang-yong;Chung, Yun-kyung
    • 한국임상보건과학회지
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    • 제6권2호
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    • pp.1126-1135
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    • 2018
  • Purpose. The purpose of this study is to investigate the success model related to the hospital information system accomplishment. It is important to examine the success model of the hospital information system and to analyze the factors affecting the job satisfaction accomplishment. Methods. The method of this study is to 150 copies of the entire survey data were distributed and 135 copies were collected, showing a collection rate of 90%. In order to ensure the reliability of the questionnaire items, Cronbach's Alpha was used to test reliability, and exploratory factor analysis was conducted to determine the convergence of various items. In order to grasp the convergence of various items, exploratory factor analysis was performed. The results of exploratory factor analysis were used to analyze the correlations between variables that were proven to have a single dimensionality before calculating factor loadings and regression analysis by Orthogonal Rotation by Varimax method Results. The results of this study, first, the system quality of the hospital information system has a statistically significant effect on user satisfaction. Second, the information quality of hospital information system is statistically significant for user satisfaction, indicating that information quality improves user satisfaction. Third, service quality of hospital information system was statistically significant in user satisfaction. Finally, the higher the satisfaction of the users who use the hospital information system, the higher the accomplishment of the organization Conclusions. This study is based on the successful model of D & M information system. In addition, the hospital information system, the user satisfaction, and the organizational accomplishment in connection with it can be found significant.

호스피스간호사의 역할수행 정도와 직무만족도 (Role accomplishment and job satisfaction of hospice nurse)

  • 한형숙;최화숙
    • 호스피스학술지
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    • 제8권1호
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    • pp.29-48
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    • 2008
  • 목적: 본 연구의 목적은 호스피스간호사의 역할수행정도와 직무만족도를 파악하고, 역할수행정도와 직무만족도에 영향을 미치는 요인을 분석하는데 있다. 방법: 자료수집은 전국 53개 기관에서 6개월 이상 근무하고 있는 189명의 호스피스 간호사를 대상으로 구조화된 설문지를 사용하여 자기기입식으로 2007년 10월부터 11월 사이에 시행하였다. 역할수행정도 측정도구는 Riehl의 간호역할을 기초로 유은광(1979)이 고안한 도구와 최화숙 등(2005)의 연구를 바탕으로 8개의 영역으로 구성하여 만들었으며, 이 도구의 신뢰도는 Cronbach's $\alpha$=.963 이었다. 직무만족도는 Slavitt et al.(1978)의 도구와 박정순(1994)의 연구도구를 수정·보완하여 6개의 영역으로 구성하였으며, 이 도구의 신뢰도는 Cronbach's $\alpha$=.881이었다. 수집된 자료의 분석을 위해 SPSS WIN 12.0 프로그램을 이용하였으며, 실수와 백분율, 평균과 표준편차, t-test, ANOVA, Pearson Correlation Coefficient 등으로 분석하였다. 결과: 본 연구의 대상자는 모두 여자였으며 연령은 20~29세군이 33.3%로 많았고 평균 나이는 36.7세이었다. 87.8%가 종교를 갖고 있었으며 59.3%가 병동형에서 근무하고 있었다. 대부분 근무기관에 호스피스 팀 구성이 되어 있었으며, 호스피스·완화간호 경력은 1년 이상~5년 미만이 57.7%로 많았고, 호스피스·완화교육은 호스피스간호 교육이수(12개월 이내)가 58.7%이었다. 대상자의 근무 중 가장 큰 어려움으로는 환자와 가족의 간호 28.8%, 의료제도 등의 환경장애 23.6%, 낮은 보수 15.3%, 역할의 모호성 13.1% 등 이었다. 호스피스간호사의 직무만족을 높이기 위해 개선할 사항에 대한 의견으로는 전문가적 위치 및 존중 33.1%, 업무여건 개선 23.2%, 보수 인상 22.4%, 행정적 지원 11.8% 등 이었다. 대상자의 역할수행정도와 직무만족도는 각각 3.53점, 3.39점이었다. 호스피스간호사의 역할수행은 옹호자, 실무전문가, 조정자(협동), 교육자, 질 관리자, 상담자, 행정가, 연구자 순으로 수행하고 있었다. 직무만족도는 전문가적 위치에 대한 만족, 상호작용에 대한 만족, 직무자체에 대한 만족, 행정적인 측면에서 만족, 자율성에 대한 만족 순이었고, 보수에 대한 만족이 가장 낮았다. 대상자의 역할수행정도는 연령, 기혼여부, 학력과 직위에 따라, 조정자 역할 여부, 호스피스 전담 여부, 호스피스완화간호 경력과 호스피스·완화간호교육 정도에 따라 유의하게 차이가 있었다(p<.05). 직무만족도는 연령 증가, 호스피스 팀 구성 직종 수에 따라, 조정자 역할 여부, 호스피스 전담 여부, 호스피스·완화 간호교육 정도, 근무를 가능한 오래하고 싶어 하는 대상자에서 유의하게 차이가 있었다(p<.05). 대상자의 역할수행정도와 직무만족도는 통계적으로 유의한 순상관관계를 나타내었다(r=.541, p<.01). 결론: 이상의 결과를 종합하여 볼 때, 호스피스간호사 개인과 전문직의 발전을 위해서는 연구하며 일하는 자세와 모든 역할수행에서 적극적이고 창조적인 노력이 요구된다. 그리고 보수에 대한 낮은 만족도에도 불구하고 전체적인 만족도가 높은 것은 업무수행에 있어서의 만족과 호스피스.완화의료서비스에 대한 가치에서 많은 만족을 얻고 있는 것으로 보인다. 이는 향후 호스피스간호사의 보수에 대한 개선이 시급함을 보여주는 결과라고 하겠다.

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사회복지기관 종사자의 감정노동과 직무소진의 관계 및 사회적 지원의 조절효과 (The relationship between emotional labor and job burnout, and the mediating effect of social support in Social Welfare Agency)

  • 황송자;안관영
    • 대한안전경영과학회지
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    • 제19권3호
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    • pp.59-70
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    • 2017
  • The purpose of this study is to review the relationship between emotional labor and job burnout, and the moderating effects of peer and superior support in social welfare agency. In order to verify and achieve the purposes mentioned above, questionnaire data were gathered and analysed from 349 employees of social welfare agency in western Kangwon-do province. Empirical survey's findings are as follows; First, deep action(DA) appeared to be negatively related with depersonalization and reduced accomplishment. Second, surface action(SA) appeared to be positively related with all job burnout factors(emotional exhaustion, depersonalization and reduced accomplishment). Third, peer support moderated negatively the relationship between emotional labor(DA, SA) and emotional exhaustion. Fourth, superior support moderated negatively the relationship between deep action(DA) and emotional exhaustion.

병원 영양사의 직무만족도 및 소진에 영향을 미치는 요인 (A Study on Factors of Job Satisfaction and Burnout of Hospital Dietitians)

  • 윤혜진;이주은;홍완수
    • 대한지역사회영양학회지
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    • 제14권1호
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    • pp.100-113
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    • 2009
  • This research aims to examine the experiences of hospital dietitians' burnout and the factors of their burnout, such as demographic factors, unique characteristics of hospitals, their self-respect, and organizational factors. In order for this, a questionnaire survey was conducted with hospital dietitians working in general hospitals of over 400 beds in the Seoul Metropolitan area. The average point of self-respect of dietitians is 3.67 out of 5.00. Their experience of burnout turned out to be 3.17 out of 7, the extent of job satisfaction is high, that is 3.35 out of 5.00. The decrease of personal accomplishment is shown to be closely related to the burnout of dietitians. The emotional exhaustion in burnout at the significant level 0.001 is increasing as the annual gross salary is low, their age is young, extra-working hours are long, and is high to the dietitians serving meals and working at entrusted companies. The factors affected by burnout experience vary with individual circumstances. So, to prevent the emotional exhaustion, depersonalization, and reduced personal accomplishment, hospital dietitians' spiritual and physical health needs to be kept up by their self-development and investment.

요양병원 근무한의사의 소진에 영향을 미치는 요인 - 광주.전남지역을 중심으로 - (A study on burn out of K.M.D.s (Korean medicine doctors) work at convalescent hospitals in Kwang-ju and Jeon-nam, Korea)

  • 문준석;신헌태
    • 대한예방한의학회지
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    • 제17권3호
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    • pp.115-128
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    • 2013
  • Objectives : This study was aimed to investigate burn out degree of K.M.D.s(Korean medicine doctors) who work at convalescent hospitals and to find contributional factors for the result. The relationship between burn out and job performance was also studied. Methods : 77 K.M.D.s(Male 49(63.6%), Female 28(36.4%)) participated in this survey that has 62 main questions about burn out, job performance, job environment and Social demographic characteristics. Survey was conducted from 19th Aug. 2013 to 6th Nov. 2013. Results : Average of burn out degree of K.M.D.s was 2.62 out of 5. Emotional exhaustion was highest (2.80) and depersonalization was lowest(2.20) among subordinate concepts of burn out. Work place location and average income of the subjective which are subordinate concepts of social demographic characteristics showed significant correlation with job performance. Role conflict, relation of co-worker, workload were significant factors for emotional exhaustion and meaning of the job, will of patient, challenge were significant factors for lack of feeling of accomplishment by multiple regression analysis. Relation of co-worker, aggression of patient and meaning of the job were also significant factors for depersonalization. Conclusion : Emotional exhaustion and lack of feeling of accomplishment among subordinate concepts of burn out were high in the subjective who participated this study. Significant factors that contribute to burn out of this study, shows different result compare to the studies that show other factors contribute to burn out who works at convalescent hospital or other place.