• 제목/요약/키워드: Interpersonal communication competence

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간호사의 조직내 대인관계 역량에 관한 구조모형 (The Structural Modeling for Nurses' Interpersonal Competence within an Organization)

  • 이지은
    • 간호행정학회지
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    • 제21권4호
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    • pp.366-374
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    • 2015
  • Purpose: This study was designed to identify a path model that anticipates the interpersonal competence of nurses by anticipating factors that explain interpersonal competence within an organization, and analyzing the effects of these factors. A hypothetical model was formulated based on a literature review of interpersonal competence. For the study, influential factors were divided into two variables: exogenous variables including communication style, coaching leadership, and social support, and endogenous variables of self-efficacy, job satisfaction, and organizational commitment. Methods: The sample included 202 hospital nurses. Data were collected through questionnaires and analyzed using SPSS and AMOS. Results: The overall fitness was good ($x^2=74.707$, p<.001), d.f=19, $x^2/df=3.932$, GFI=.940, AGFI=.826, RMR=.009). Social support, self-efficacy, horizontal communication and organizational commitment directly affected the interpersonal competence of the nurses, and informal type of communication, horizontal, upward communication and coaching leadership indirectly effected the interpersonal competence of the nurses. Horizontal communication, social support, self-efficacy, and organizational commitment explained 46.5% of the variance in interpersonal competence of nurses. Conclusion: Based on the study results, nurses in hospitals need informal types of communication, horizontal, upward communication and coaching leadership to increase their interpersonal competence.

의사소통과 대인관계 능력이 간호대학생의 임상수행능력에 미치는 영향 (Influences of Communication Skill and Interpersonal Ability on Clinical Competence of Nursing Students)

  • 양야기
    • 기본간호학회지
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    • 제25권2호
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    • pp.99-108
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    • 2018
  • Purpose: This study was done to examine the relationship between communication skill, interpersonal ability and clinical competence of nursing students, and to identify factors influencing clinical competence. Methods: Research participants were 172 nursing students in the nursing departments of 3 universities located in G city and J province. The students had completed over 2 semesters of clinical practice. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient and multiple regression. Results: Participants' scores for communication skill, interpersonal relationships and clinical competence were $3.81{\pm}0.42$, $3.74{\pm}0.43$ and $3.49{\pm}0.43$ respectively. Communication skill, interpersonal relationships and clinical competence had positive correlations. Factors influencing nursing students' clinical competence included communication skill, interpersonal relationships, subjective health status and satisfaction with nursing as a major. These variables explained 40% of the variance in clinical competence. Conclusion: The findings show that development and application of educational programs to increase communication skill and interpersonal relationships are important and will improve nursing students' clinical competence.

보건소 신규방문간호사의 대인태도와 의사소통능력 (The Relation between Interpersonal Attitude and Communication Competence of New Visiting Nurses in Community Health Center)

  • 임승주;박언아
    • 한국직업건강간호학회지
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    • 제23권2호
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    • pp.115-122
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    • 2014
  • Purpose: This study was to identify the relations of interpersonal attitude and communication competence of new community health nurses. Methods: The research design was a correlational study. The data were collected from 136 visiting nurses using a structured questionnaire and analyzed using independent t-test, Pearson's correlation coefficient, and multiple regression with the SPSS/WIN 20.0 program. Results: The type of interpersonal attitude in subjects was I+U+ and the score of communication competence was 3.6. Among 15 sub-dimensions, the highest score was responsiveness and the lowest was assertiveness. There were no significant differences in communication competence by general characteristics. Factors influencing on communication competence in new visiting nurses were interpersonal attitude I+(I am OK) (${\beta}$=.34) and I-(I am not OK) (${\beta}$=-.28). Conclusion: Education program, stressing the self-awareness, is necessary to increase positive interpersonal attitude and communication competence for reemployment of community health nurses. Furthermore, in order to reinforce assertiveness, institutional support should be accompanied with the efforts of individual level.

보육교사의 의사소통 능력, 대인관계 유능성, 그리고 가정연계 효능감이 부모-교사 협력에 미치는 영향 (The Effects of Early Child Care Teachers' Communication Competence, Interpersonal Competence and Teacher Self-efficacy to Enlist Parental Involvement on Parent-Teacher Partnerships)

  • 김유정;박지혜;안선희
    • 아동학회지
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    • 제33권5호
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    • pp.71-89
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    • 2012
  • This study examined the characteristics of early child care teachers and the ways this influences their abilities to promote the parent-teacher partnerships. 266 early child care teachers participated in this study. Parent-teacher partnerships, communication competence, interpersonal competence, and teacher efficacy in enlisting parental involvement were measured by means of The Caregiver-Parent Partnership Scale, Global Interpersonal Communication Competence Scale, Interpersonal Competence Questionnaire and selected elements of the Teacher Self-efficacy Scale. The results indicated that parent-teacher partnerships were significantly different in terms of the characteristics of teachers. The hierarchical multiple regression analysis revealed that the communication competence, interpersonal competence, and teacher self-efficacy significantly predicted the type and quality of parent-teacher partnerships. In conclusion, improving the effectiveness of parent-teacher partnerships seems heavily dependent upon the quality and personal abilities an beliefs of early child care teachers.

요양보호사의 대인태도가 의사소통능력에 미치는 영향 (Influence of Interpersonal Attitude on Communication Competence in Care Workers for Frail Elderly)

  • 임승주;이여진
    • 한국직업건강간호학회지
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    • 제22권2호
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    • pp.112-120
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    • 2013
  • Purpose: The purpose of this study was to identify the influence of interpersonal attitude (I+, I-, U+, U-) on communication competence in care workers for frail elderly. Methods: This study was a cross-sectional survey. The data were collected from 153 care workers for frail elderly using a structured questionnaire. The data were analyzed using multiple regression with the SPSS/WIN 20.0 program. Results: The interpersonal attitude style of subjects was I+U+, and the score of communication competence was 3.53. There were significant differences in interpersonal attitude (I+, I-), and communication competence depending on age, education level, experience of personality type test (yes). Factors influencing on communication competence in care workers were interpersonal attitude (I+, I-, U+) and experience of personality type test with $R^2$ value of 48.5% (F=23.47 p<.001). The most influencing factor was I+ (${\beta}$=.36), followed by I- (${\beta}$=-.22), U+ (${\beta}$=.20), and experience of personality type test (yes) (${\beta}$=.16). Conclusion: It is needed to maintain the interpersonal attitude style (I+U+) of care workers. Continuing education program is needed for increasing communication competence especially for those fifties and over, and experienced care workers. Giving an opportunity for personality test is helpful to increase communication competence in care workers.

간호대학생의 자기인식, 공감능력, 감성지능과 대인관계역량의 관계에서 의사소통능력의 매개효과 (Mediating Effect of Communication Ability on Relationships among Self-awareness, Empathy, Emotional Intelligence and Interpersonal Competence of Nursing Students)

  • 오은정
    • 디지털융복합연구
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    • 제19권2호
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    • pp.549-560
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    • 2021
  • 본 연구는 간호대학생의 자기인식, 공감능력, 감성지능과 대인관계역량의 관계에서 의사소통능력의 매개효과에 대하여 알아보기 위하여 시도된 연구이다. 자기인식, 공감능력, 감성지능, 의사소통능력과 대인관계역량은 구조화된 자가보고식 설문지를 사용하였다. 자료는 2019년 9월 1일부터 12월 16일까지 J, K 도시의 282명의 간호대학생으로부터 자료를 수집하였다. 자료는 SPSS WIN 21.0 프로그램을 활용하여 3단계의 회귀분석을 실시하였다. 자기인식, 공감능력, 감성지능과 의사소통능력은 간호대학생의 대인관계역량과 양의 상관관계를 나타냈으며, 의사소통능력은 자기인식, 공감능력과 감성지능과 양의 상관관계를 나타냈다. 또한, 의사소통능력은 자기인식, 공감능력, 감성지능과 대인관계역량과의 관계에서 부분 매개효과가 있었다. 본 연구는 대인관계역량을 개선시키기 위한 프로그램 개발 시 자기인식, 공감능력, 감성지능과 의사소통능력을 함께 증진시킬 수 있는 보다 효과적인 발전전략이 필요하다는 것을 제시하고 있다.

수술실간호사와 병동간호사의 의료진과의 의사소통 능력 및 대인관계 능력 비교 (Comparison of Operating Room Nurses and General Ward Nurses on Communicative Competence and Interpersonal Relationship Ability within the Medical Team)

  • 임은주;이여진
    • 간호행정학회지
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    • 제20권3호
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    • pp.313-321
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    • 2014
  • Purpose: The purpose was to compare operating room (OR) nurses and general ward nurses on their communication competence and interpersonal relationship ability within the medical team. Methods: Participants were 276 nurses (OR 122, ward 154) working in one of 4 university hospitals located in I and K areas. Data were collected using a questionnaire and data collection was done in June, 2013. Comparisons between OR nurses and general ward nurses on communication competence and interpersonal relationship ability were analyzed using ANCOVA. Results: There were statistically significant differences between the two groups in communication competence (F=11.96, p=.001) with average score for OR nurses at 3.37 points and ward nurses at 3.53 points. There were statistically significant differences between the two groups in interpersonal relationship ability (F=15.51, p<.001) with the average score for OR nurses at 3.30 points and ward nurses at 3.50 points. Conclusion: The results indicate a need to develop a variety of programs to promote communication competence in OR nurses and to enhance the openness of interpersonal relationship ability in human resource management.

간호대학생의 의사소통 역량강화를 위한 자아존중감과 공감능력 및 대인관계 간 상관관계 연구 (Relations on Self-esteem, Empathy and Interpersonal Relationship for Reinforcing Competence in Communication of Nursing Students)

  • 정명실
    • 한국간호교육학회지
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    • 제20권2호
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    • pp.332-340
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    • 2014
  • Purpose: This study was done to identify the relations on self-esteem, empathy and interpersonal relationship to reinforce competence in communication skills of nursing students. Method: Participants consisted of 84 entire 1st year students of a nursing college. Variables included self-esteem, empathy, interpersonal relationship and demographic variables. Data was analyzed by frequencies, ANOVA and Pearson's correlation. Results: Satisfaction in nursing science of the subjects was 97.5% above average, Self understanding of the subjects was 93% above average. There were significant difference in self-esteem, empathy and interpersonal relationship among satisfaction in nursing science and self understanding of the subjects. Self-esteem positively correlated to empathy, empathy positively correlated to interpersonal relationship and interpersonal relationship positively correlated to self-esteem. Conclusion: In order to improve core competence in effective communication skills of nursing students, it is important to actively intervene for improving self-esteem and empathy and interpersonal relationship. Therefore, when organizing a communication subject of a nursing college, it is crucial to develop a program that leads to higher learning satisfaction of nursing study by improving self-esteem and empathy and interpersonal relationship skills.

MBTI 성격유형에 따른 커뮤니케이션 능력과 대인관계 만족도에 관한 연구 (Communication competence and Satisfaction in Interpersonal Relationship on MBTI personality patterns(Focused on 3th military Cadet))

  • 황보식;장해숙
    • 융합보안논문지
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    • 제16권3_1호
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    • pp.11-26
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    • 2016
  • 본 연구는 사관생도의 MBTI 성격유형에 따른 커뮤니케이션 능력과 대인관계 만족도에 관한 연구이다. MBTI 성격유형 분포를 보면 남생도의 경우 ESTJ(16.7%)로 가장 많았고, 여생도의 경우는 ENFJ(16.7%)와 ENFP(16.7%)가 빈도수가 높았다. 성격유형과 커뮤니케이션 능력간의 차이가 있었고, 성격유형과 차이가 있는 지를 살펴보기 위해 사후검증으로 LSD를 활용하였다. 그 결과 성격유형과 커뮤니케이션 능력간에는 E(외향형)과 I(내향형)간 차이가 있다는 결과를 얻었고, 성격유형과 대인관계 만족도의 결과에서도 E(외향형)과 I(내향형)간 대인관계 만족도에 영향을 미치는 것을 알 수 있었다. 커뮤니케이션 능력과 대인관계 만족도와의 상관관계에서 매우 정적인 상관(r=.604(p<.01)을 보였다. 결국 본 연구의 의의는 사관생도의 성격유형에 따른 커뮤니케이션 능력과 대인관계 만족도가 통계적으로 유의미하다는 것을 증명하였고, 성격유형에 따른 훈육방향을 제시해 줄 수 있다는 점에서 매우 의의가 있다고 할 수 있다.

역할극을 통한 학습인식이 항공서비스전공 대학생의 대인관계능력, 학습만족, 학습성과에 미치는 영향에 관한 연구 (A Study on the Effects of Learning Perception Using Role Play on Interpersonal Competence, Learning Satisfaction, and Learning Outcomes of Aviation Service Major College Students)

  • 김하영
    • 한국항공운항학회지
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    • 제31권1호
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    • pp.118-132
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    • 2023
  • This study aimed to analyze the relationship between the learning perception of aviation service subjects using role play on the interpersonal competence, learning satisfaction, and learning outcomes of college students majoring in aviation service. A survey was conducted targeting 217 university students majoring in aviation service who are enrolled in universities in the metropolitan area and Chungcheong area and have experience in class using role play. In addition, the hypothesis is verified using the structural equation model. Among the perceptions of role play classes experienced by university students majoring in aviation service, 'inter-dependency' was found to have a positive (+) effect on all sub-factors of interpersonal competence. And 'usefulness' confirmed the positive (+) influence relationship with 'temperament for others' and 'communication' except for 'relationship promotion' of interpersonal ability. Among sub-factor of interpersonal competence, it is confirmed that only the factors of 'temperament for others' and 'communication' had an effect on learning satisfaction. And it is proved that learning satisfaction is an important determinant of learning outcomes. Therefore, this study is expected to serve as a basis for deriving an efficient and optimal learning method for practical subjects in aviation service majors.