• Title/Summary/Keyword: Internet.

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Consumers attitude towards Internet banking services in an underdeveloped country: A case of Pokhara, Nepal

  • Shrestha, Deepanjal;Wenan, Tan;Rajkarnikar, Neesha;Jeong, Seung Ryul
    • Journal of Internet Computing and Services
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    • v.21 no.5
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    • pp.75-85
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    • 2020
  • The application of Internet technology has created enormous impact on banking sector with the implementation of many techno-oriented services like Internet banking, EFT, branchless banking, Automated Clearing House (ACH) transactions etc. Study of customer's attitude in terms of trust, perceived risk and ease of use of a particular technology is as an important parameter for acceptance or rejection of a technology. To explore the customers'attitude for Internet banking this research is undertaken. The research is carried out in Pokhara valley which is the second largest city and tourism capital of Nepal. The study employs descriptive research design with stratified sampling procedure for eight top commercial banks. A set of 25 customers is taken from each selected 8 banks making a sample size of 200 respondents. A fixed set of question related to demographic factors is provided personally or by visiting the location of the customers of Internet banking service and collected accordingly. Reliability test is performed using Cronbach's alpha and data is analyzed using inferential statistics to present the results of the study. This study provides knowledge on the current scenario of Internet banking and helps banks in cost saving, mass customization, product innovation, improved marketing and communication. This study is very important for financial institutions like banks, government agencies and business houses to understand the perception of customers towards Internet banking and technology as a whole. The study also supplements the gap in literature on technology and banking in Nepal and serves as an important knowledge base.

Internet Banking Service Vulnerability Analysis and Security Solution (인터넷 뱅킹 서비스 취약점 분석 및 보안대책)

  • Lee, Sang-Jin;Hwang, So-Yeon;Kim, Kyung-Kon;Ryeo, Sung-Koo
    • Convergence Security Journal
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    • v.7 no.2
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    • pp.119-128
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    • 2007
  • Since the internet banking service was introduced to Korea in 1999, the service has placed itself as an indispensable service to most users. The internet banking, which provides convenience for internet users as well as efficiency for banks, is expected to increase its importance more and to play a bigger role as a passage of funds. Meanwhile, numerous accounts as to the misusage of the internet banking service have been reported and the types and size of damages, especially making illegal money transfers and embezzling user information through computer hacking, tend to increase continuously. This paper points out fundamental problems of the current internet banking service by analyzing the all components of the internet banking service and fitting the results of structural analysis of hacking threats in accordance with service flow. This paper also attempts to propose the means to minimize the hacking threats of the internet banking service.

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Internet article's context and attention effects of the attitude toward advertising and corporate image (인터넷 기사의 맥락과 주목도가 광고태도와 기업이미지에 미치는 효과)

  • Kim, Eun-Hee;Yu, Seung-Yeob
    • Journal of Digital Convergence
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    • v.10 no.4
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    • pp.129-136
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    • 2012
  • This study is presented on the corporate advertising strategy utilizing internet on corporate social responsibility in the context of the articles. To this end, Internet articles divided into positive and negative contexts, and has even attracted the attention of Internet articles and high /low and then separated into groups on ad attitudes and corporate image, the interaction effect was examined. Firstly, the Internet, a low level of condition of the article noted, in the context of a positive than a negative context, recall rates were higher. Second, the context of Internet articles and attention on the interaction effect between attitude toward advertising appeared. Third, the context of Internet articles and attention on the interaction effects between the corporate image appeared. Finally, the context of Internet articles and attention on competitive interactions between the corporate management was effective. Thus, the context of Internet articles based on the level of attention and context to determine the effect of advertising by consumer advertising awareness and favorable attitude toward corporate advertising and corporate image enhancement and competitiveness of business management can be an effective strategic plan suggests that.

The Effect of Service Quality on E-Service Value, Customer Satisfaction and Loyalty in Internet Banking (인터넷뱅킹의 서비스품질이 e-서비스가치 및 고객만족과 고객충성도에 미치는 영향)

  • Chung, Ki Han;Park, Min Young;Shin, Jae Ik
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.5 no.4
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    • pp.231-247
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    • 2009
  • With the growth of e-commerce banks make the best use of internet banking which can provide all sorts of financial services in cyber space and satisfy customers beyond traditional banking services which are cash reserve and loan based on retail. For survival of internet banking high quality of service should be provided to customers. For this, the attributes of service quality in internet banking should be identified first. The studies on scale of service quality in internet banking have been divided into two ways. While traditional way has focused on SERVQUAL, several researchers have developed scale of e-service quality. However, the dimension of e-service quality is applied from the traditional dimension of service quality. In this paper five dimensions of tangibles, reliability, responsiveness, assurance, and empathy based on SERVQUAL are used as scale of service quality in internet banking through reviewing previous studies. In addition, because service value is correlated to service quality, the dimensions of service quality can affect e-service value. The positive relationship among e-service value, customer satisfaction, and customer loyalty in online or offline service has been identified by previous studies. The purpose of this study is to identify the relationship among service quality, e-service value, customer satisfaction, and customer loyalty in internet banking. SPSS 12.0 is used to test validity and reliability of questionnaire items and correlation of variables and AMOS 4.0 is used to test the hypotheses. The results of this study show that the responsiveness, assurance, and empathy factors of service quality have a positive effect on service value and that the tangible and assurance factors have a positive effect on customer satisfaction. It also shows that e-service value affects positively customer satisfaction and loyalty. Customer satisfaction affects positively customer loyalty. Therefore, to enhance customer satisfaction and loyalty, service quality and value of internet banking should be improved through reinforcing customers' trust in internet service quality.

The Experience of Fathers who Have Children with Internet Addiction (인터넷 중독 아동을 자녀로 둔 아버지 경험)

  • Lee, Hwa Sook;Yee, Young Hwan
    • Korean Journal of Childcare and Education
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    • v.9 no.5
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    • pp.437-460
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    • 2013
  • The purpose of this study was to examine the image perceived by fathers of children with Internet addiction. To achieve the study purpose, we conducted depth interviews with ten fathers of children with Internet addiction who had been diagnosed as At-Risk through a face to face meeting. The reason for choosing face to face interviews was to listen to the subjective stories and descriptions from fathers about the kind of fathers they are, which are felt and experienced in real life. More specifically, we selected the depth-interview methods through structured questions and non-structured questions. The interviews were held for two or three hours through an individual meeting of ten fathers and data were collected in order to conduct a categorical analysis. The figures discovered from fathers of children were divided into four categories; the father figure who is indifferent to the Internet use of his child, the father figure depending only on education through the Internet, the father figure who is in a weaker point than the Internet and the father figure who is addicted to the Internet. Based on the study results, we suggested the desirable behaviors, which may be useful for both fathers and children with Internet addiction as well as a follow-up study.

Use of the Internet and Internet addiction of youth in the relationship of interpersonal relationships and a sense of control of the pursuit (청소년의 인터넷 사용요인과 인터넷 중독과의 관계에서 대인관계와 감각추구의 조절효과)

  • Yoo, Byeoung-Hyeouk;Kim, Su-Min;Kang, Il-Mo;Baek, Hyeon-Gi
    • Journal of Digital Contents Society
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    • v.10 no.2
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    • pp.309-318
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    • 2009
  • The youth of this research using the Internet, navigate to the factors and relationships with Internet addiction, and the sense of seeking and want to verify the effectiveness of the regulation of interpersonal relationships. Who was studied 347 high school students in the Gyeonggi Province. SPSS win 13.0 program to study the reliability coefficient was calculated and analysis of care. Regression analysis, control theory verification (MMR) was conducted. Factor analysis using the Internet when the Internet addiction affect, interpersonal relationships and the pursuit of a sense of interaction was confirmed by the positive control the effects. Verification results of this research using the Internet to the fact that Internet addiction Static (+) gave. Pursuit of interpersonal relationships and a sense of control and the interaction effects were different.

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A Study in Compulsive Buying Behaviors and Internet Addiction among E-Commerce Users between the Ages of 20~30 (20∼30대 인터넷 쇼핑몰 이용자의 강박적 구매성향과 인터넷 중독성향에 관한 연구)

  • Kang, Lee-Ju;Lee, Young-Ae
    • Journal of the Korean Home Economics Association
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    • v.48 no.1
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    • pp.67-81
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    • 2010
  • Consumer researchers found that compulsive buying was a part of a category of compulsive consumption that was interrelated to addictive and repetitive behaviors. The present study empirically examined the co-morbidity of compulsive buying and Internet addiction among e-commerce users in terms of consumption disorders. Although the prevalence of Internet use and on-line sales remarkably increase in recent years, almost no study examines on-line compulsive buying behavior. This study explored the link between compulsive buying and Internet addiction among e-commerce users, and investigated the characteristics of on-line shoppers with respect to two forms of compulsive consumption, which were divided into compulsive buying and Internet addiction. Additionally, factors that related to compulsive buying behaviors among e-commerce users were also examined. The present research was conducted using a convenience sample of 394 young adults between the ages of 20-30, and the Faber and O'Guinn's DSCB scale and the Widyanto's Internet addiction scale (IA) were used. Confirmatory factor analyses were utilized to evaluate the structure of the DSCB and IA, and a Probit model was used to examine determinants for the compulsive buying behaviors of e-commerce users. E-commerce users were classified into four groups; high compulsion and high addiction, low compulsion and low addiction, high compulsion and low addiction, and low compulsion and high addiction. Consumers with high compulsion and high addiction spent higher amounts of money on their on-line purchases and were frequently connected with the Internet compared to the three other consumer groups. Consumers with compulsive buying behaviors were also found to have significantly greater Internet addiction tendencies than typical buyers. Compulsive buyers were more likely to engage in Internet addiction and the number of purchasing via on-line shopping mall, and had higher materialism. Policy implications and suggestions for consumer education programs were discussed.

An effect of using internet health information of University students according to their internal and external health control (일부 대학생들의 내·외적 건강컨트롤에 따른 인터넷 건강정보 이용효과)

  • Kim, Seung-Dae;Kim, Myung-Gwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.5
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    • pp.3069-3073
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    • 2014
  • It's now time for adopting u-Health according to development of internet. It is judged that it needs to research on effect of using internet health information targeting University students who are the most sensitive of internet health information. So we analyzed effect of using internet health information according to internal and external health control materials with 300 University students. As a result, If a rate of investment to the health is high, an effect of internet health information also increases as B=.004, rate of internal health control is high, it decreases as B=-.027 and rate of external health control is high, it increases as B=.037. For a University student who has steady faith about health and can control their internal health more easily, the effect of using internet health information has decreased. And for a University student who has high inclination of external dependence about health and can control their external health more easily, the effect of using internet health information has increased. So it needs to raise credibility, accuracy and accessibility of internet health information.

A Study on Internet Technology Perspective Applicable in Industrial Environments (산업환경에서 적용 가능한 사물인터넷 기술 전망에 한 연구)

  • Hong, Sunghyuck
    • Journal of Industrial Convergence
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    • v.17 no.2
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    • pp.21-27
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    • 2019
  • The Internet of things is the infrastructure that can communicate with each other by exchanging information by installing antennas that can communicate with all things in the world. The reason why the Internet of Things is the core of the Fourth Industrial Revolution is that data is collected through the Internet to be. Technology of things Internet and Trend of Things Internet IoT (Internet of Things) is a concept that enables internet connection and communication between devices equipped with various sensors. It is the core IT trend of lot, technology such as big data, mobile, cloud And to provide information for the development of the industrial environment through research on the importance of the Internet of things, the core of the Fourth Industrial Revolution and the processing and analysis techniques of Big Data. By providing various security measures and future technologies, This study was conducted to contribute to management.

Correlation between Internet Addiction and Oral Health Behavior in University Students (대학생들의 인터넷 중독과 구강보건행태와의 상관관계)

  • Jang, Jung Yoo
    • The Journal of the Korea Contents Association
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    • v.19 no.3
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    • pp.357-364
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    • 2019
  • The purpose of this study was to investigate the relationship between Internet addiction and oral health behavior among university students. The results, internet addiction was found in gender and smoking, oral health behaviors were classified according grade and smoking, differences in internet addiction were found in gender and smoking, there were statistically significant differences. And in common, high was first grades, non-health related major, smokers and drinkers, male students living at home. Oral health behaviors were found to be "lying on one side when sleeping" the highest, indicating that frequent use of the Internet occurred before sleep and thus negative oral health behaviors. In addition, there was a statistically significant correlation between college students 'oral health behavior and Internet addiction. Also, university students' internet addiction was found to be an oral health behavior. As a result of the above research, it is necessary to educate and guide appropriate internet use considering the influence on university students academic performance, and to develop oral health education program to recognize the problem of internet use regulation and the oral health behavior of university students themselves.