• Proceedings of the IEEK Conference
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• 2000.07b
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• pp.691-694
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• 2000

This paper is addressed to Internet telephony based service implementation. It describes an implementation method which uses ARS as a gateway which combines Internet and traditional public switched telephone network for Internet information service using telephony and fax, is different to traditional Internet telephony which provide enhanced speech quality and low cost functionality. This method allows telephony and/or fax user to get Internet information without additional Internet bill, Internet infrastructure and low connection quality from low signal bandwidth connected him. Implemented system is useful to a special kind information service such as climate information of Korea etc and simpler than WAP based service as for wireless mobile telephony user. We implement job opportunity information and advertisement service supported by Home page of Choong Book Small & Medium Business Administration and e-mail service supported by Korean Society for Rehabilitation of persons with Disabilities to demonstrate the system ability. As a result of test implementation, this service system works good fur blind persons and graduated persons without job, is expected to apply for special Internet information provider via Voice and Fax.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.36 no.4
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• pp.84-91
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• 2013

For service innovation, it is crucial to measure the quality of service and identify the factors which affect it. In this study, for that purpose, a composite research model based on SERVQUAL and the technology acceptance model is proposed. The model is applied to three different service areas-Internet shopping, Internet banking, and cloud service. Analysis has been performed using the SEM methodology. The analysis shows that reliability, responsiveness and assurance affects the service quality in different ways for each, the result of which enables us to identify quality-determining factors in various service areas.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.27 no.3
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• pp.45-51
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• 2004

Recently, the severe competition in the internet shopping mall has forced firms to increase the customer satisfaction and to enhance service quality Despite the internet shopping mall's fast and superficial growth and extraordinary potential, study on (actors affecting service quality based on its characteristics is meager. Most researchers have studied on the service quality related with the internal shopping mall by just applying measurement items in internet environment. This paper tries to analyze whether the internet shopping mall can be reorganized by introducing factors of service quality specifically with reference to the internet showing mall. In addition, this study focuses on developing the method to measure the service quality more effectively. For this purpose, this study applies the Taguchi Method using quality loss function (QLF) which can be used to measure quality quantitatively. The proposed method provides the measurement of the internet shopping mall's service quality and offers to the practitioner a measurement tools suitable for service industry.

• Journal of Advanced Marine Engineering and Technology
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• v.27 no.1
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• pp.65-75
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• 2003

The internet telephony service is one of the successful internet application services. VoIP is the key technology for the service to come true. VoIP uses H.323 or SIP as the standard protocol for the distributed multimedia services over the internet environment, in which QoS is not guaranteed. VoIP carries the packetized voice by using the RTP/UDP/IP protocol stack. The UDP-based internet services cause the data transmission problem to the users behind the internet firewall. So does the internet telephony service. The users are not able to listen the voices of the counter-parts on the public internet or PSTN. It makes the problem more difficult that the internet telephony service addressed in this paper uses only one UDP port number to send the voice data of all sessions from gateway to terminal node. In this paper, two schemes including the usage of dummy UDP datagrams, and the protocol conversion are suggested. The implementation of one of the schemes, the protocol conversion, and the performance evaluation are described in detail.

• Journal of Internet Computing and Services
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• v.21 no.2
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• pp.57-64
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• 2020

The widespread use of smartphones with a variety of features has enabled mobile Internet-based services. One of these is online-to-offline (O2O) based services that connects online users with offline stores to add value. Applying this O2O strategy to local information retrieval induces online users to be linked to offline regions, thereby enabling the exchange of local-based information and helps create new value. This paper proposes and illustrates the implementation of O2O-based a local information providing service that utilizes photos of the local attraction. Also, we propose a fake-free ranking method to provide reliable local information to users and suggest its application of the service.

• Journal of Korea Multimedia Society
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• v.20 no.5
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• pp.791-799
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• 2017

With the development of the internet of things, sensor and device are can be applied to various scenario. Overall improving of the dependability index of internet of things is the ultimate goal. And reliability aims to increase the success rate of internet of things service delivery. Many studies about internet of things system have been made on the system to assess a dependability for providing reliable service to user, but it has difficult to reflect the user context for evaluating the device reliability. Also, most do not consider the availability of content information. In this paper, it proposed dependable device searching system in the internet of things environment. This system evaluates device dependability based on device status and measured data. Through the proposed system, it can be provided reliable context information for user-centric service.

• Journal of Korean Society for Quality Management
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• v.39 no.4
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• pp.565-572
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• 2011

Internet development requires the evaluation of secure Internet service quality. This study evaluated public Internet service quality categories and items based on the eQual program developed by Barnes & Vidgen (2006). Using a questionnaire designed to test Internet service qualities for public websites designed by The Knowledge and Information Resources Management Project, we examined 707 users and then measured the effects of service quality factors on customer satisfaction. In conclusion, we found that information quality, usability, and service interaction had a positive effect on customer satisfaction.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.13 no.5
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• pp.2544-2557
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• 2019

Adaptive bitrate streaming is a crucial element in the implementation of high-quality streaming of media content over the Internet. Dynamic adaptive streaming over HTTP (MPEG-DASH) has lately emerged as the de facto solution for over-the-top (OTT) video streaming services. In this paper, we perform macro-level analysis on a real-world MPEG-DASH-based Internet live broadcasting service to gain insight into its behavior throughout the end-to-end service-provision chain, from broadcasters to viewers. Based on this analysis, we propose methods to improve the quality-of-experience (QoE) of MPEG-DASH-based services, particularly with regard to reducing broadcasting delays between recording and viewing of videos, as well as synchronizing client terminals.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.15 no.12
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• pp.4364-4384
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• 2021

The dynamic network state and the mobility of the terminals make the service function chain (SFC) orchestration mechanisms based on static and deterministic assumptions hard to be applied in SDN/NFV mobile edge computing networks. Designing dynamic and online SFC orchestration mechanism can greatly improve the execution efficiency of compute-intensive and resource-hungry applications in mobile edge computing networks. In order to increase the overall profit of service provider and reduce the resource cost, the system running time is divided into a sequence of time slots and a dynamic orchestration scheme based on an improved column generation algorithm is proposed in each slot. Firstly, the SFC dynamic orchestration problem is formulated as an integer linear programming (ILP) model based on layered graph. Then, in order to reduce the computation costs, a column generation model is used to simplify the ILP model. Finally, a two-stage heuristic algorithm based on greedy strategy is proposed. Four metrics are defined and the performance of the proposed algorithm is evaluated based on simulation. The results show that our proposal significantly provides more than 30% reduction of run time and about 12% improvement in service deployment success ratio compared to the Viterbi algorithm based mechanism.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.16 no.6
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• pp.1217-1222
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• 2012

WiBro(Wireless Broadband) service is the world standardized fourth-generation communications in Korea. The services through internet-based applications using WiBro communication-based is increasing. WiBro service in the Internet-based applications when using the service, the application may need to analyze the vulnerability. In this paper, we use the Internet when in WiBro service, to analyze the vulnerability. And, Internet-based applications for vulnerabilities that could lead to hacker attacks is analyzed. It will be studied that security measures through analysis of vulnerability of WiBro services and applications.