• Title/Summary/Keyword: Internet Negative

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Analyzing Customer Feedback Differences between VOCs and External Channels (VOC와 외부채널간의 고객 피드백 차이 분석)

  • Ahn, Sang Hyeon;Baek, Dong Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.3
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    • pp.129-137
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    • 2018
  • VOCs have been used as the most definitive resource to reflect customer feedback when developing products and services. However, due to the development of the Internet and the emergence of SNS, VOC is no longer the only channel that represents customer opinions. There are also a number of studies showing that many customers express complaints through channels other than VOCs. In this paper, we analyze the difference between the official VOC data and the data collected through the external channel, and suggest ways to reflect the various opinions of customers. To do this, this study uses keyword analysis that can identify differences according to frequency through social network, modular analysis to distinguish topics according to centrality and similarity, and emotional analysis to confirm word polarity (positive and negative). The results of this study show that the opinions of the customers were different depending on channels such as VOCs and external channels. Therefore, the collected data through VOC as well as external channels should be used in order to reflect the opinions of customers. In particular, this paper confirms that the results of one channel may vary depending on the channel characteristics even for the same channel. This confirms that collecting voc only on certain channels may differ from what real customers require. Therefore, data collected through VOCs as well as external channels must be used to reflect various customer feedback.

Comparison of Autonomous Learning Effectiveness between Cyber Study and Off-line Learning (사이버학습과 인쇄 매체 학습의 자율적 학습 효과성 비교)

  • Han, Jung-Yoon;Kim, Hyun-Bae
    • Journal of The Korean Association of Information Education
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    • v.17 no.4
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    • pp.507-513
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    • 2013
  • The purpose of this paper is to compare the learning effectiveness of autonomous learning between on-line cyber learning using Internet media and off-line learning using printed media. In this study, each group is provided with the same learning contents and the same learning conditions. For autonomous learning the results revealed a significant difference between on-line cyber learning being not as effective as off-line learning. In order to improve the effectiveness of on-line cyber learning the negative aspects have been identified. These findings will help to improve the development of on-line learning effectiveness.

The Design and Implementation of Anomaly Traffic Analysis System using Data Mining

  • Lee, Se-Yul;Cho, Sang-Yeop;Kim, Yong-Soo
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.8 no.4
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    • pp.316-321
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    • 2008
  • Advanced computer network technology enables computers to be connected in an open network environment. Despite the growing numbers of security threats to networks, most intrusion detection identifies security attacks mainly by detecting misuse using a set of rules based on past hacking patterns. This pattern matching has a high rate of false positives and can not detect new hacking patterns, which makes it vulnerable to previously unidentified attack patterns and variations in attack and increases false negatives. Intrusion detection and analysis technologies are thus required. This paper investigates the asymmetric costs of false errors to enhance the performances the detection systems. The proposed method utilizes the network model to consider the cost ratio of false errors. By comparing false positive errors with false negative errors, this scheme achieved better performance on the view point of both security and system performance objectives. The results of our empirical experiment show that the network model provides high accuracy in detection. In addition, the simulation results show that effectiveness of anomaly traffic detection is enhanced by considering the costs of false errors.

Design and Implementation of PC based RMON Agent System for LAN Segment Management (LAN 세그먼트 관리를 위한 PC 기반 RMON 에이전트의 설계 및 구현)

  • Park Jin-Ho
    • Journal of Digital Contents Society
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    • v.2 no.1
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    • pp.31-40
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    • 2001
  • Currently there are many standards of network management. They are: SNMP(Simple Network Management Protocol - for Internet management), CMIP(Common Management Information Protocol - standardized by ITU-T and ISO), RMON(Remote network MONitoring - for distributed management of the LAN segment), and so on. Especially RMON has created the many concerns in order to manage subnetworks of a large network, but it has negative aspects. For instance, routers or hubs with RMON capability are expensive to a network manager because of adding heavy management cost. Moreover it imposes a heavier burden on network manager, because it must use a network management tool which will be additionally needed with RMON device. This paper proposes a model of PC based RMON Agent system. The RMON Agent system monitors the traffic on LAN segment through the use of a Virtual Device Driver(VxD), based on PC. In term of cost this model will replace the expensive RMON device, and eventually enable a network manager to manage LAN segment more efficiently, due to reduced cost.

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Application of Evaluation Criteria for Web sites to Sexuality Education (인터넷상의 성교육 사이트 평가기준의 적용)

  • Kang, Nam-Mi;Hyun, Tai-Sun;Lee, Pil-Ryang;Kim, Jin
    • Women's Health Nursing
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    • v.7 no.3
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    • pp.373-381
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    • 2001
  • Web sites on the internet are excellent resources for the younger generation to gain information related to sexuality education. The potential benefits of the information of sexuality education on web sites are obvious. But the information of sexuality education on web sites could also result in potentially negative effects. Yet the quality of the information of sexuality education on web sites is variable and difficult to assess. There is no rating criteria for quality assessment of the information on web sites. The rating criteria for quality assessment of information of sexuality education were investigated and reviewed. Among the criteria, best 15 items to evaluate the information of sexuality education on web sites were selected and identified in this study. 15 items were categorized to reliability ( 3 items ), content ( 6 items ), goal ( 2 items ), design & technology ( 4 items ). This 15-items questionnaires is considered as commonly implementable criteria for the information of sexuality education on web sites in Korean. 20 web sites related to sexualtiy education were evaluated and the results were discussed.

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Research Trends in Study for the Game Addiction (게임중독에 대한 연구동향 -Pubmed를 중심으로-)

  • Jang, Young-Ju;Choe, Gang-Uk;Jung, In-Chul;Lee, Sang-Yong
    • Journal of Haehwa Medicine
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    • v.16 no.2
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    • pp.295-302
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    • 2007
  • Objectives : To help Oriental medicine clinical studies for the game addiction treatment, this study analyzed the tendency of research into game addiction recently published in PubMed Methods : This study analyzed 13 research papers on game addictionpublished in PubMed over the past 3 years. It measured annually and for each country the number of papers published, the number of subject, the period of research, the method of study, the objective of study, and intervision, respectively and intervision, and the result of study overall Results : There were research papers concerning internet & online game, computer game, gambling, video game. The subject of study were adolescents, high school students, children, young adult. there are many reaearch papers on negative results of games. there are research papers of the mechanism or factors of game addiction. Conclusions : Recent research subject of game addiction were mostly the defect of game.

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All rants and no substance?: A new framework for studying the rationality of cyberspace

  • Soon, Carol;How, Tan Tarn
    • Journal of Contemporary Eastern Asia
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    • v.16 no.2
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    • pp.20-43
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    • 2017
  • While the Internet has been used to galvanise people for the collective good, many have voiced concerns over the noise and vitriol present online and polarisation. In Singapore where the government regulates traditional mainstream media such as print and broadcast, the online space has been described as a "Wild Wild West" rife with rumours, untruths and misinformation. Such developments do not only exert a potential negative effect on the deliberative nature of public discourse but also skew bias towards the online space, affecting the ability of online users to communicate with authority and power. This study seeks to examine the rationality of the cyberspace through using a new "rationality" framework to analyse political discourse online. Comprising objectivity, emotionality and partisanship, the rationality framework was applied to a content analysis of 197 blogs with political content in 2014. The analysis indicated that the online political space was not the Wild Wild West that it was touted to be with significant levels of objectivity and non-partisanship. There was a stark absence of emotional discourse, and relationships were observed between bloggers' anonymity and rationality. Cognisant of academia's and policymakers' interest on the quality and effects of online discourse, the proposed analytical framework and the study findings hold implications for both developed and developing countries.

A Construction of Web-based Decision Making Support System for Artificial Ground Greening (인공지반녹화의 웹 지원 의사결정지원시스템 구축)

  • Lee, Dong-Kun;Park, Chan;Kim, Jae-Uk;Yoon, So-Won;Jang, Seong-Wan;Shin, Sang-Hee
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.11 no.1
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    • pp.62-71
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    • 2008
  • Recently, the expansion of housing developments has reduced green areas in cities. The reduction of green areas caused many negative effects on human beings. For functional improvement of ecosystem, government focuses on artificial ground greening because it gives improving microclimate and saving energy consumption. This research aims to develop the system to support decision making of greening for artificial ground greening. This system consist of rooftop greening, wall greening, and street greening system which can suggest proper type of greening and calculate the effect of the greening considering the proponents inputs. It presents social, economic, and ecological value such as cost, energy saving, and temperature reduction. As it is web-based system users can easily access with internet. This system provides automatic selection modes.As a result, with this developed web-based system, decision makers can evaluate the effect of artificial ground green easily and the support to such movement will increase.

A Study on the Significant Factors Affecting the Adoption of Enterprise Cloud Computing (기업의 클라우드 컴퓨팅 도입 의사결정에 영향을 미치는 요인에 관한 연구)

  • Rim, Seong-Taek;Kong, Da-Young;Shim, Su-Jin;Han, Young-Choon
    • Journal of Information Technology Services
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    • v.11 no.1
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    • pp.173-196
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    • 2012
  • Cloud computing is provided on demand service via the internet, allowing users to pay for the service they actually use. Since cloud computing is emerging stage in industry, many companies and government consider adopting the cloud computing. Actually a variety of factors may influence on the adopting decision making of cloud computing. The objective of this study is to explore the significant factors affecting the adoption decision of enterprise cloud computing. A research model has been suggested based on TOE framework and outsourcing decision framework. Based on 302 data collected from managers in various industries, the major findings are following. First, the benefit factors of cloud computing service such as agility and cost reduction have direct and positive effects on adoption of the service. Second, lock-in as a risk factor of cloud computing service has a negative effect while security has not. Third, both internal and external environment factors have positive effects on adoption of the service.

The Structural Relationship among Brand Dependence, Brand Attitude, Brand Satisfaction and Repurchase Intention of Online Golf Product Consumers

  • Park, Woo-Young;Kim, Seyun
    • International journal of advanced smart convergence
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    • v.10 no.4
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    • pp.38-44
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    • 2021
  • The purpose of this study is to investigate the structural relationship among brand dependence, brand attitude, brand satisfaction and repurchase intention of online golf goods consumers. To achieve the purpose of this study, a survey was conducted on consumers who had experience in purchasing golf goods online by visiting golf driving ranges in Seoul and Kyeonggi area. A total of 200 people were surveyed and 197 data were used for the final data processing. SPSS 23 and AMOS 23 were used for data processing. We obtained the following results. First, brand dependence had a positive effect on brand attitude, but it did not have a significant effect on repurchase intention.Second, brand attitude had a positive effect on brand satisfaction and repurchase intention; third, brand satisfaction had a positive effect on repurchase intentionFirst, face has been shown to have a significant impact on symbolic consumption propensity. Second, symbolic consumption tendencies have a significant impact on product satisfaction and intention to purchase new products. Third, product satisfaction has been shown to have a negative impact on the intention of purchasing new products.