• International Journal of Computer Science & Network Security
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• v.21 no.12spc
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• pp.513-520
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• 2021

The purpose of the article is to study the impact of digitalization on the transformation of the banking system, taking into account current innovative development trends. The article analyzes the impact of key factors on the development of the digital economy. Ukraine's ranking positions in terms of digital competitiveness are shown. The necessity of using digital technologies in the sphere of banking activity is substantiated. The dynamics of changes in the number of operating banks in Ukraine is analyzed. The directions of introduction of information technologies in the sphere of banking activity are determined. An analysis of changes in the share of the population of individual EU member states that use the Internet for Internet banking. It is noted that modern transformation trends, digitalization of the economy have a significant impact on the landscape of the banking sector, in this context, the rating of Ukrainian banks in the categories of "Internet Banking" and "Mobile Banking". The advantages and disadvantages of using the capabilities of Internet banking are identified. Based on the study, the importance of expanding the boundaries of digitalization of the domestic banking system is substantiated, which will further increase the level of availability of online services in the field of banking. Prospects for further research are identified in the study of the impact of digitalization on the development of the banking system of foreign countries.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.25 no.4
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• pp.941-950
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• 2015

Internet banking is widely used in our life with the development of the internet. At the same time, phishing attacks to internet banking have been increased by using malicious object to make unfair profit. People using internet banking service in Korea is required to install security modules such as anti-virus and keyboard protection. However phishing attack technique has been progressed and the advanced technique such as memory hacking defeats the security module of internet banking service. In this paper, we describe internet banking security modules provided by Korean internet banks and analyze how keyboard encryption module works. And we propose an attack to manipulate account transfer information using javascript. Although keyboard protection module provides two functions that protect leakage and manipulation of account transfer information submitted by users against the malicious program of hackers. Our proposed technique can manipulate the account transfer information and result html pages.

• The Journal of Society for e-Business Studies
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• v.11 no.1
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• pp.25-52
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• 2006

This study focuses on customer perception of security control under Internet banking environment Internet banking customers' understanding of security control is insufficient. They are not fully aware of security technologies for Internet banking. Moreover, they cannot know which control is implemented and maintained on an Internet banking site when visiting the site. This study, therefore, attempts to find the impact of customer perception of security control on Internet banking acceptance. The research model is based on the TAM (Technology Acceptance Model), and introduces trust as an additional belief. Trust has been investigated in the marketing area, and begins to be focused in e-business area. A Web survey of Internet banking users collected 845 cases. Statistical analyses, using SEM (Structural Equation Modeling), partially supported the hypotheses that perceived strength of security control has an impact on three beliefs: trust, perceived usefulness, and perceived ease of use. We also verified the impact of these beliefs on attitude toward using, on behavioral intention to use, and on actual use. It is, therefore, verified that perceived strength of security control is a determinant of Internet banking acceptance.

• Convergence Security Journal
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• v.7 no.2
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• pp.119-128
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• 2007

Since the internet banking service was introduced to Korea in 1999, the service has placed itself as an indispensable service to most users. The internet banking, which provides convenience for internet users as well as efficiency for banks, is expected to increase its importance more and to play a bigger role as a passage of funds. Meanwhile, numerous accounts as to the misusage of the internet banking service have been reported and the types and size of damages, especially making illegal money transfers and embezzling user information through computer hacking, tend to increase continuously. This paper points out fundamental problems of the current internet banking service by analyzing the all components of the internet banking service and fitting the results of structural analysis of hacking threats in accordance with service flow. This paper also attempts to propose the means to minimize the hacking threats of the internet banking service.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.216-223
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• 2006

An Effect of Website quality on Service Value and Customer Satisfaction in the Internet Banking Internet Banking is very popular in Korea these days. More than 25million are using Internet Banking. This study is to find Quality Factors for Internet Banking Services and relationship among Internet Banking Service Value, Customer Satisfaction and Reuse. In this study we found that Service Value is prior to Customer Satisfaction. And also, Service Value and Customer Satisfaction affect customers reuse respectively. This study also found that 7 factors compose Internet Banking Service Quality. They are Convenience Security, Informal ion Providing, Communication, Design, System Correcteness. Convenience, Informal ion Providing, Communication and Design affect Internet Banking Service Value. System, Correcteness and Convenience affect Customer Satisfaction. So we learened that Internet Banking Customers discriminate Service Value from Satisfaction.

• Journal of Internet Computing and Services
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• v.18 no.4
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• pp.69-78
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• 2017

We expect that the accredited certificate-based open banking, which is actively deployed in recent times, will solve the Galapagosization problem of the existing accredited certificate-based closed banking by supporting standard communication protocol and web compatibility. However, it is questionable how much the open banking will answer the security and usability problems of the existing closed banking. This paper is focused on analyzing the differences between the existing closed banking and the open banking, and then evaluates how much the security and usability problems of the existing closed banking are resolved by the open banking. The study firstly analyzes the security vulnerabilities raised in the process of providing closed banking services for the past 15 years or more, the countermeasures applied to enhance security, and the convenience impact of countermeasures. And then, the security and convenience of the open banking is inferred by analyzing the implementation difference between the closed banking and the open banking. The paper also briefly discusses how to improve the open banking to resolve the remaining problems of the open banking.

• The KIPS Transactions:PartC
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• v.17C no.3
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• pp.223-232
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• 2010

Due to the advance of Internet, offline services are expanded into online services and a financial transaction company provides online services using internet baning systems. However, security problems of the internet banking systems are caused by a lack of security for developing the internet banking systems. Although the financial transaction company has applied existing internal and external standards, ISO 20022, ISO/IEC 27001, ISO/IEC 9789, ISO/IEC 9796, Common Criteria, etc., there are still vulnerabilities. Because the standards lack in a consideration of security requirements of the internet banking system. This paper is intended to explain existing standards and discusses a reason that the standards have not full assurance of security when the internet baning system is applied by single standard. Moreover we make an analysis of a security functions for the internet baning systems and then selects the security requirements. In this paper, we suggest a new protection profile of the internet baning systems using Common Criteria V.3.1 from the analysis mentioned above.

• International journal of advanced smart convergence
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• v.8 no.1
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• pp.44-57
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• 2019

Most banks in Korea have provided Internet banking services based on PKI(Public Key Infrastructure) certificates since the early 2000s when Internet banking began in Korea. To support PKI Internet banking, the Korean government backed the electronic signature law and supported the rapid spread of PKI-based Internet banking by regulating the application of PKI certificates to be compulsory in Internet banking until 2015. PKI Internet Banking in Korea has been developed as a pioneer in this field through many challenges and responses until its present success. Korea's PKI banking, which started with soft-token-based closed banking, has responded to various types of cyber attack attempts and promoted the transition to open banking by accepting various criticisms due to lack of compatibility with international standards. In order to improve the convenience and security of PKI Internet banking, various attempts have been made, such as biometric-integrated smartphone-based PKI authentication. In this paper, we primarily aim to share the experience and lessons of PKI banking by analyzing the evolution process of PKI Internet banking in Korea. It also has the purpose of presenting the challenges of Korea's PKI Internet banking and sharing its development vision.

• The Journal of Information Systems
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• v.14 no.1
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• pp.197-226
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• 2005

Recently, internet as well as internet banking are growing rapidly. Most banks in Korea provide internet banking services for customers. Internet banking became a major trend in the financial marketplace. There are a few empirical research in this area. Although quality of internet banking service is an important concept, there is a lack of theory-based empirical research in this area. Therefore, this paper is aimed at finding whether service quality of internet banking influence customer satisfaction, and whether characteristic of internet banking user influence relationship between customer satisfaction and service quality of internet banking. Furthermore, this paper identify whether customer satisfaction influence customer loyalty. The research model proposed thirteen hypothesis and tested empirically. A total of 269 responses were received from internet banking users and analyzed. The analyses showed partial support for the affirmative effect of customer satisfaction and characteristic of internet banking user. But the relationship between customer satisfaction and customer loyalty is significant. Implications of these findings are that internet banking sites should concentrate on providing a high quality of banking services; information, trust, ease of use, and security of system and thereby strengthen customer loyalty.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.23 no.4
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• pp.571-583
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• 2013

Internet banking service has a advantage that is unrestricted by time. If automated programs are able to attack Internet banking services, a number of accounts can be attacked at the same time and as a result, damage will be considerably increased. To cope with such attacks, two methods, VPS and MS watermark, were introduced by Arcot and MS respectively. The methods use text-based CAPTCHAs in the process of transfer approval to distinguish automated programs from legal human users. In this paper, we point out the security threats of the methods when those are applied to Internet banking services. Especially, we consider the attack that are performed by extract specific string from text-based CAPTCHAs and it's countermeasure. Also we suggest a method of enhancing security of internet banking services. Our method is based on contents-based CAPTCHAs that are consist of known transfer information between user and server.