• 제목/요약/키워드: International Quality Assurance

검색결과 163건 처리시간 0.023초

국내·외 생태관광 인증/지정제도 동향 및 국내 제도 도입 방안 (A Study on Domestic and Foreign Research Movement of the Eco-tourism Certification/Designation System and Its Application in Korea)

  • 최희선;김현애
    • 한국환경복원기술학회지
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    • 제15권1호
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    • pp.73-87
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    • 2012
  • This study was conducted to provide sustainable measures for conservation and management to protect valuable natural/ecological resources, offer differentiated quality assurance services for eco-tourism products, and explore measures for eco-tourism certification/designation systems. To achieve its goals, the study discussed domestic and overseas trends and literatures that concern eco-tourism certification/designation system and investigated case studies that were presently operational. A group of experts and a group of non-experts were surveyed separatedly to investigate the awareness of the national eco-tourism certification/designation system. The results from the investigation indicate that Europe, since the late 1990s to early 2000, has actively introduced a system that establishes and operates a dedicated institution, and European members have created a cooperation framework to formulate international partnerships and develop standardized assessment benchmarks to adhere to the goals of the system, the period for certification was designated from one year to five years, and renewals were granted based on periodic monitoring and reassessment. In Korea, from early 2000, the Ministry of Culture, Sorts and Tourism and other organizations have certified product quality and assessed travel products and national park tour programs. The certification period was established to be set between one and three years, and the vast majority were not reassessed. Upon investigating the results for awareness of national eco-tourism certification/designation system, a high number of respondents agreed with the need to establish a eco-tourism certification/designation system (90% of respondents), and the respondents cited eco-tourism quality assurance, conservation of value, means to maintain established institutions, and environmental education and information as reasons for needing a certification/designation system. In Korea, a certification/designation system for the eco-tourism industry is presently in operation, but the system regulates target institutions based on their characteristics. Therefore, this study proposes its suggestions via various categories, including designated institutions, designated purpose, designated subjects, designated organization, laws, regulations, and incentives.

The Impact of Employee Engagement on Employee Performance: A Case Study of Multinational Corporations in Thailand

  • SUNGMALA, Ngaochai;VERAWAT, Amara
    • The Journal of Asian Finance, Economics and Business
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    • 제8권5호
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    • pp.1091-1097
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    • 2021
  • The purpose of this research was to investigate the relationship between employee engagement and individual performance outcomes (including growth, achievement, contribution, and customer satisfaction) in large firms in Thailand, which is rapidly growing as an international business hub. The study took place in Thai offices of multinational corporations, whose performance is both very important for Thailand's overall economy and for the firm's continued presence in Thailand. The study was conducted using a survey methodology. A convenience sample of employees of multinational corporations (n = 423) completed a survey on employee engagement and individual performance outcomes. The data were analyzed using linear regression analysis. The results showed that there was a significant, positive relationship between employee engagement and all four performance outcomes that were targeted. The strongest effect was observed for achievement (β = 0.899), followed by growth (β = 0.887), contribution (β = 0.872), and customer satisfaction (β = .867). These findings indicate that employee engagement is a significant and strong factor that determines the individual performance of employees of multinational corporations. This implies that companies do need to consider how to promote employee engagement. There were some limitations, especially social response bias and the self-reported nature of performance, that limit these findings.

Nondestructive Evaluation Technology and Reliability of Products

  • Lee, Joon-Hyun;Lee, Seung-Suck
    • 한국신뢰성학회:학술대회논문집
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    • 한국신뢰성학회 2001년도 정기학술대회
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    • pp.235-238
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    • 2001
  • It is well known that the reliability of materials of mechanical products is becoming more and more important not only for assurance of quality, but for international competition of products. In order to assure the reliability of materials or mechanical products nondestructive evaluation (NDE) techniques are playing more important roles. The existence of Internal defects in materials or mechanical parts is served as crack initiation site during the various loading condition. Historically, nondestructive evaluation (NDE) technique has been used almost exclusively for detecting microscopic discontinuities In materials or mechanical parts after they have been in service to expand the role of the NDE to include all aspects of materials production and application. Research efforts are being directed at developing and perfecting NDE techniques capable of monitoring (1) materials production processes (2) material integrity following transport, storage and fabrication and (3) the amount and rate of degradation during service. In addition, efforts are underway to develop technique capable of quantitative discontinuity sizing, permitting determination of response using fracture mechanics analysis, as well as techniques for quantitative materials characterization to replace the qualitative techniques used in the past. In this paper, the important role of NDE technology for reliability assurance of materials/mechanical parts is introduced.

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Design of Multipurpose Phantom for External Audit on Radiotherapy

  • Lim, Sangwook
    • 한국의학물리학회지:의학물리
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    • 제32권4호
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    • pp.122-129
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    • 2021
  • Purpose: This study aimed to design a multipurpose dose verification phantom for external audits to secure safe and optimal radiation therapy. Methods: In this study, we used International Atomic Energy Agency (IAEA) LiF powder thermoluminescence dosimeter (TLD), which is generally used in the therapeutic radiation dose assurance project. The newly designed multipurpose phantom (MPP) consists of a container filled with water, a TLD holder, and two water-pressing covers. The size of the phantom was designed to be sufficient (30×30×30 cm3). The water container was filled with water and pressed with the cover for normal incidence to be fixed. The surface of the MPP was devised to maintain the same distance from the source at all times, even in the case of oblique incidence regardless of the water level. The MPP was irradiated with 6, 10, and 15 MV photon beams from Varian Linear Accelerator and measured by a 1.25 cm3 ionization chamber to get the correction factors. Monte Carlo (MC) simulation was also used to compare the measurements. Results: The result obtained by MC had a relatively high uncertainty of 1% at the dosimetry point, but it showed a correction factor value of 1.3% at the 5 cm point. The energy dependence was large at 6 MV and small at 15 MV. Various dosimetric parameters for external audits can be performed within an hour. Conclusions: The results allow an objective comparison of the quality assurance (QA) of individual hospitals. Therefore, this can be employed for external audits or QA systems in radiation therapy institutions.

The Structure and Job Analysis of Apparel Buying Office in Korea

  • Chun, Jong-Suk;Yi, Yoo-Jin
    • The International Journal of Costume Culture
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    • 제12권2호
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    • pp.141-152
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    • 2009
  • In this study, the business structure and characteristics of buying offices used by buyers for apparel productions through global sourcing were analyzed in specifics. Data were acquired through in-depth interviews of twelve merchandisers at representative apparel buying offices. The results of this study can be summarized as following. The business structure of a buying office varied depending on the functions, the item characteristics of products to be manufactured or the characteristics of the major buyers who were the customers. Overall, teams were formed by brands or organizations were formed by functions. Functional teams were divided within each brand team when business teams were divided by brands and personnel was divided by brands occasionally within each functional team when business teams were divided by functions. Business teams were composed of MR which managed the overall business about orders such as factory sourcing, price decision and production management and teams with various specialized skills. The teams with specialized skills were composed of Technical team, Fabric Development team, Colorist team, Quality Assurance (QA) or Quality Control (QC) team, Logistics team, Factory Audit team, and etc. For the future directions on the improvements, ways to increase international competitiveness of buying offices need to be researched and many expressed the opinion that it would be effective to move the offices to countries close to buyers or manufacturing locations as most buyers demand lower prices and shorter lead time than before and it is increasing trend for buyers and factories to do business directly without buying offices in the middle.

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Investigating the Effect of Service Quality on Bank Customers' Satisfaction in Bangladesh

  • RAHAMAN, Md. Atikur;ALI, Md. Julfikar;KEJING, Zhang;TARU, Rupali Dilip;MAMOON, Zahidur Rahman
    • The Journal of Asian Finance, Economics and Business
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    • 제7권10호
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    • pp.823-829
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    • 2020
  • In this competitive era, it has become a prerequisite for the financial firms providing banking services to understand and meet the customers' needs and demands to remain competitive in today's market environment. Without satisfying the customers, banking business cannot stand alone. To satisfy customers, it is often recommended to provide better quality banking services to the bank customers. Providing quality banking services has become a prime strategic tool for the banking sector nowadays. Therefore, the study investigates the effect of various dimensions of service quality of banking service on customer satisfaction in a developing country, Bangladesh. A total of 212 walking Bangladeshi banking customers participated in this research. A structured questionnaire was developed based on past research. SPSS is utilized for analysis and Likert scale was used in this study. Internal consistency of all items was found correct and a total of seven hypotheses were proposed. For testing, a 5% significance level is considered for acceptance of hypothesis. The findings show that, except employee competency, all other variables such as reliability, assurance, tangibles, responsiveness, empathy, and access to service have positive influence on customer satisfaction. The study provides policy implications for the management boards of the banking sectors.

The Influence of E-commerce Logistics Service Quality on Customer Engagement Behavior

  • Dongxu ZHANG;Zhuoqi TENG;Mufeng LI;Renhong WU
    • 융합경영연구
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    • 제11권2호
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    • pp.1-11
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    • 2023
  • Purpose: With the rapid development of e-commerce, logistics services, as an important part of e-commerce shopping, have gradually attracted people's attention. Customer engagement behavior is a new topic in marketing, and its connotation is still being explored. The purpose of this paper is to study the relationship between logistics service quality and customer engagement behavior. Research design, data and methodology: This study employed the method of online questionnaire survey, with Chinese e-commerce platform users as the survey objects, 248 valid survey sample data were collected, and the method of factor analysis and structural equation model analysis was used to verify the research hypothesis model constructed in this paper. Results: The four dimensions of e-commerce logistics service quality have different influences on customer satisfaction, and the influence of availability on customer satisfaction is not significant. Convenience, assurance, and security have a significant positive impact on customer satisfaction; Customer satisfaction has a significant positive impact on the three dimensions of customer engagement behavior: customer repeat purchase behavior, online word-of-mouth, and customer referrals. Conclusion: The results of this study will provide useful reference for the managers of e-commerce companies to improve customer engagement behavior by improving the logistics service quality.

대용량 기후모델자료를 위한 통합관리시스템 구축 (Development of Climate & Environment Data System for Big Data from Climate Model Simulations)

  • 이재희;성현민;원상호;이조한;변영화
    • 대기
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    • 제29권1호
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    • pp.75-86
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    • 2019
  • In this paper, we introduce a novel Climate & Environment Database System (CEDS). The CEDS is developed by the National Institute of Meteorological Sciences (NIMS) to provide easy and efficient user interfaces and storage management of climate model data, so improves work efficiency. In uploading the data/files, the CEDS provides an option to automatically operate the international standard data conversion (CMORization) and the quality assurance (QA) processes for submission of CMIP6 variable data. This option increases the system performance, removes the user mistakes, and increases the level of reliability as it eliminates user operation for the CMORization and QA processes. The uploaded raw files are saved in a NAS storage and the Cassandra database stores the metadata that will be used for efficient data access and storage management. The Metadata is automatically generated when uploading a file, or by the user inputs. With the Metadata, the CEDS supports effective storage management by categorizing data/files. This effective storage management allows easy and fast data access with a higher level of data reliability when requesting with the simple search words by a novice. Moreover, the CEDS supports parallel and distributed computing for increasing overall system performance and balancing the load. This supports the high level of availability as multiple users can use it at the same time with fast system-response. Additionally, it deduplicates redundant data and reduces storage space.

자기공명영상에서 ACR 팬텀을 이용한 잡음전력스펙트럼 평가 (Evaluation of the Noise Power Spectrum by Using American College of Radiology Phantom for Magnetic Resonance Imaging)

  • 민정환;정회원
    • 대한방사선기술학회지:방사선기술과학
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    • 제47권1호
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    • pp.21-28
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    • 2024
  • This study was purpose to quantitative evaluation of comparison of the image intensity uniformity and noise power spectrum (NPS) by using American college of radiology (ACR) phantom for magnetic resonance imaging (MRI). The MRI was used achiva 3.0T MRI and discovery MR 750, 3.0T, the head and neck matrix shim SENSE head coil were 32 channels receive MR coil. The MRI was used parameters of image sequence for ACR standard and general hospital. NPS value of the ACR standard T2 vertical image in GE equipment was 7.65E-06 when the frequency was 1.0 mm-1. And the NPS value of the ACR hospital T1 region of interest (ROI) 9 over all vertical image in Philips equipment was 9E-08 when the frequency was 1.0 mm-1 and the NPS value of the hospital T2 ROI 9 over all vertical image in Philips equipment was 1.06E-07 when the frequency was 1.0 mm-1. NPS was used efficiently by using a general hospital vertical sequence more than the standard vertical sequence method by using the ACR phantom. Furthermore NPS was the quantitative quality assurance (QA) assessment method for noise and image intensity uniformity characteristics was applied mutatis mutandis, and the results values of the physical imaging NPS of the 3.0T MRI and ACR phantom were presented.

선형가속기의 시간에 따르는 전자조사문영상기구의 잡음전력스펙트럼 비교 평가 (Evaluation of Comparison of Noise Power Spectrum according to the Time of Using Electronic Portal Imaging Device (EPID) for LINAC System)

  • 민정환;정회원
    • 대한방사선기술학회지:방사선기술과학
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    • 제47권2호
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    • pp.117-123
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    • 2024
  • This study was to assessment of quality assurance (QA) and noise characteristics of Noise Power Spectrum (NPS) according to the time of by using electronic portal imaging device (EPID) for LINAC (Linear Accelerator). LINAC device was (Varian ClinacR iX LINAC, USA) used and the were 40 × 30 cm2 of detector size were 1024 × 768 photo-electric diode array size. Signal could be obtained the K-space image of white noise images for NPS and we used to Overlap, Non-Overlap, Out of Penumbra, Flatness, Symmetry, Symmetry Rt, Lt methods. The 2013s NPS image Out of Penumbra quantitatively value more than 2013s NPS image Symmetry Rt, Lt methods quantitatively NPS based on the frequency of 1.0 mm-1. Thus, the 2022s NPS image Out of Penumbra quantitatively value more than 2022s NPS image Symmetry Rt, Lt methods quantitatively NPS based on the frequency of 1.0 mm-1. The assessment of comparison of white noise for NPS image noise and intensity of this study were to that should be used efficiently of the LINAC EPID detector system for Overlap method for International Electro-technical Commission (IEC).