• 한국정보통신학회:학술대회논문집
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• 한국정보통신학회 2014년도 추계학술대회
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• pp.875-877
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• 2014

우리나라의 기업들은 급속한 기술 발전에 따라 단순히 제품을 많이 생산하는 것이 아니라 고객의 만족도를 충족시키기 위해서 제품의 품질을 높이는 쪽으로 목표가 변화하고 있다. 하지만, 이러한 변화를 충족시키기 위한 품질보증에 관한 국제표준을 준수하거나 인증을 받으려고 하는 기업은 늘어나고 있으나, 단순 외부 검증 및 위탁을 통한 작업만 일시적으로 수행되는 문제가 있다. 본 논문에서는 이러한 문제들을 해결하기 위해서 품질관련 국제표준 ISO9000과 조직에 관한 연구를 수행하여 기업의 품질을 보증하기 위한 조직의 구성과 역할 등에 대한 내용을 제시하였다.

• 대한약학회:학술대회논문집
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• 대한약학회 2003년도 Proceedings of the Convention of the Pharmaceutical Society of Korea Vol.2-1
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• pp.28-28
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• 2003

After approval, the drug should be manufactured and maintained with uniform quality. To assure the quality of drugs, the drug companies should comply with GMP guidelines and regulatory authorities should assess their compliance. In this article, I want to review the definition of drugs as well as the quality surveillance system. To be controlled as drugs, they ought to have their own specifications and test methods. (omitted)

• Journal of Welding and Joining
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• 제25권6호
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• pp.84-95
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• 2007

The International System for Education and Qualification of Welding Personnel has been implemented based on the harmonized European System for education and qualification of welding personnel. This paper gives an overview of the International System focusing on the training guidelines and the quality assurance system developed. Systems for harmonization of Certification of Welding Personnel and for supporting companies using welding to implement ISO 3834 have been developed by EWF and are presently being transferred to IIW in line with the EWF/IIW agreement established in 2000.

• The Journal of Asian Finance, Economics and Business
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• 제9권5호
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• pp.75-86
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• 2022

The service industry has been acknowledged as a critical part of mobile banking services in recent years. This study examines the impact of e-service quality and loyalty on the intention to use and use behavior of mobile banking services in Mongolia, a Central Asian country. As a result, based on past research, a conceptual model was suggested. This study comprises 209 completed questionnaires from young Mongolians who own a bank account and a smartphone. The data was collected based on convenience sampling, and it was analyzed with SmartPLS software using a partial least squares-structural equation modeling (PLS-SEM) technique. The findings indicate that system quality, interface design, and security assurance have a significant positive impact on service quality; service quality has a positive impact on loyalty. Moreover, the results reveal that service quality and loyalty have a significant influence on the intention to use mobile banking services. The findings of this study suggest that local or international banks and financial institutions in Mongolia should consider system quality, interface design, and security concerns as key successors to building perceived security quality to retain current mobile banking users and attract new customers.

• The Journal of Asian Finance, Economics and Business
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• 제6권1호
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• pp.177-185
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• 2019

Service quality is still a new concept to those who works in shipping lines services since it has not been identified as a mandatory factor to increase competitiveness. Most carriers are currently offering services at the same level of price, transit time, equipment, etc. Thus offering a high quality service is the best way for a carrier to differentiate itself from its competitors in the market. The research aims to conduct an assessment on service quality at Wan Hai Lines (WHL) outbound services based on the SERVQUAL model, form of dimension-by-dimension analysis. This study was based on a survey of 135 people. The outcome is the service quality of WHL outbound services can be identified by three dimension(s): Empathy and Responsiveness, Assurance, and Reliability. It would help management to have an overall picture about the current service quality, and to find solutions to improve service quality following the recommendations. WHL managers need to recognize that "Reliability" has the strongest influence on customers' expectations, then come "Empathy and Responsiveness" and "Assurance". Therefore, board of managers should spend time looking carefully at each of the three dimensions, especially for the biggest gap between perceptions and expectations of three dimensions as well. Then the recommendations were raised.

• 대한치과의사협회지
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• 제52권3호
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• pp.153-163
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• 2014

3-dimensional information for anatomic stucture plays a role as integral part in clinical aspect of dental practice. CBCT(cone beam computed tomography) has been accepted as useful diagnostic tool offering Volume data and images for evaluating teeth and jaws in lower radiation dose than conventional CT. CBCT equipment is essential for the quality assurance of it to ensure continued satisfactory performance and result of adequate images. Dental practitioner and oral and maxillofacial radiologist should have a responsibility and critical thinking to deliver this technology to patients in a responsible way, so that diaganostic value is maximised and radiation doses kept as low as resonably achievable. CBCT imaging modality should be used only after a review of the patient's health and imaging history and the completion of a thorough clinical examination. Clinical guidelines are systematically developed statements to assist practitioner and patient decisions about appropriate health care for specific clinical circumstances Dental practitioners should prescribe CBCT imaging only when they expect that the diagnostic yield will benefit patient care, enhance patient safety or improve clinical outcomes significantly. Knowledge of patient dose is essential for clinicians who are making the decision regarding the justification of the exposure. There are some limitation in the measurement of patient dose in CBCT for the approval and adaptation of conventinal methodolgy in CT. It is also important to ensure that doses are optimised and in line with any national and international guidelines. The higher radiation doses of CBCT compared with conventional radiography, mean that high standards must be maintained. The Quality Assurance(QA) programme should entail surveys and checks that are performed according to a regular timetable. QA programme should be maintained by staff to ensure adherence to the programme and to raise its importance among staff.

• 비교교육연구
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• 제27권1호
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• pp.97-121
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• 2017

오늘날 교사 양성 질 관리 기제인 교원양성기관평가가 정착되면서 그 본질적 기능에 대한 의구심도 증폭되고 있다. 특히, 교사 공급 과잉이 발생하는 국가의 경우, 평가 자체의 적합성은 물론, 평가 결과의 활용이 예비교사 교육의 질 관리에 기여하지 못한다는 비판도 제기된다. 이러한 문제인식에서 본 연구는 중등교사가 과잉 공급되고 있는 한국과 중국의 사범대학을 대상으로 한 평가의 특징을 평가의 주체, 목적, 주기, 지표, 방법, 결과 활용이라는 여섯 가지 준거에 따라 비교분석할 목적으로 수행되었다. 주요 결과는 다음과 같다. 첫째, 한국과 중국의 사범대학 평가는 교원양성기관 교육 수준의 질 향상을 공식적 목적으로 표방하고 있지만 실제 평가 추진의 내용 및 결과 활용은 본질적 목적에서 벗어나 형식적으로 운영되고 있다는 공통적 문제가 발견되었다. 둘째, 평가 주체나 지표, 결과 활용 등에 있어서는 정부 주도의 관리 감독이나 양성 자원 통제 등에 치우쳐 있고 교사 직전교육의 질을 높이기 위한 사범대학의 질 제고는 뒷전이라는 상황은 교사 과잉 공급과 밀접하게 연관되어 있다는 점을 확인하였다. 이상 연구결과를 토대로 양 국가의 사범대학 평가가 본질을 회복하고 진정한 의미의 질 관리 기제로 개선되기 위해 필요한 정책적 제언을 제시하였다.

• International Journal of Safety
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• 제5권1호
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• pp.24-28
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• 2006

This study focuses on the issue of improving safety management of elevators. The role of certification and supervision in reducing the associated accidents is specifically addressed. The results of simple statistical analysis suggests that a certification procedure emphasizing the quality assurance during manufacturing and supervision during assembly and installation of elevators are needed and can be effective in minimizing the associated accidents.

• 한국컴퓨터정보학회논문지
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• 제1권1호
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• pp.65-82
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• 1996

소프트웨어의 개발과 관련하여 품질보증의 문제는 그 특성상 다른 제품의 품질문제와 달리 매우 복잡하다. 소프트웨어의 품질시스템 구축을 위해서는 객관적 개밭표준 혹을 지침의 활용과 사용자 요구사항과의 일치의 확인 등이 중요시 된다 또한 품질표준의 올바른 이해와 품질감사에 대비한 점검사항의 계속적인 활용이 요구 된다 ISO 9000 시리즈는 품질보증을 위한 국제적 표준으로서 탄생되었다. 이 가운데 ISO 9000-3은 소프트웨어 품질경영 및 보증 표준으로 소프트웨어의 설계. 개발，공급. 설치 및 유지보수를 위한 지침이다. 최근 개정된 ISO/CD 9000-3:1995는 일반 제품의 품질표준인 ISO 9001의 늘 속에서 내용상 많은 강화된 변경사항들을 담고 있다 본 연구에서는 새로이 개정된 ISO 9000-3을 ISO 9001과 비교하여 내용을 분석하였고. 품질감사의 중요 점검사항을 도출하여 향후 품질감사에 대비하고 활용할 수 있도록 하였다.

• 국제학술발표논문집
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• The 2th International Conference on Construction Engineering and Project Management
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• pp.50-60
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• 2007

The endeavor of this paper focuses on designing a monitoring system to provide a cost-effective solution on quality assurance for construction projects. The construction site monitoring system integrates a long-range wireless network, network cameras, and a web-based collaborative platform. The users of the system could obtain the most updated status of construction sites, such as behaviors of workers, project progress, and site events anywhere with Internet connectivity. It was carefully configured in order to maintain the reliability under the reactive conditions of the construction sites. This paper reports the architecture of the monitoring system and reviews the related technologies. The system has been implemented and tested on a construction site and promising results were obtained.