• 제목/요약/키워드: Intention to Adopt

검색결과 188건 처리시간 0.022초

스마트 팩토리의 지속사용의도와 전환의도에 관한 실증연구 (An Empirical Study on Continuous Use Intention and Switching Intention of the Smart Factory)

  • 김현규
    • 한국산업정보학회논문지
    • /
    • 제24권2호
    • /
    • pp.65-80
    • /
    • 2019
  • ICT 기반의 제4차 산업혁명의 도래는 제조업과 ICT 융합이 새로운 경쟁력이 되고, 생산 방식의 혁명을 일으키며 제조업 위기의 돌파구로 주목을 받으면서 제조업 부활에 날개를 달아주는 요소로 부상하고 있다. 스마트 팩토리가 구현되면 각 공장에서 수집된 수많은 데이터를 기반으로 분석 및 의사결정을 하는 공장 운영체계(Data Driven Operation)를 갖춤으로써 생산현장에서 발생하는 현상과 문제들의 상관관계를 찾아낼 수 있다. 고객의 니즈가 다양해짐에 따라 다품종 대량생산에서 맞춤형 유연생산 체제로의 전환이 요구되며, 기업은 이를 위해 스마트 팩토리의 도입이 필수적이다. 본 연구는 국내 스마트 팩토리 도입 기업들을 대상으로 스마트 팩토리 지속사용의도와 전환의도에 영향을 미치는 요인들을 기술수용모형( Technology acceptance model: TAM)을 토대로 실증 분석한다. 이를 위해 본 연구는 스마트 팩토리를 운영 중인 기업들을 대상으로 온라인과 오프라인을 통해 설문조사를 실시하였으며, 최종적으로 122개의 표본을 분석에 사용하였다. 본 연구의 결과는 스마트 팩토리에 관심 있는 연구자들과 실무자들에게 많은 시사점을 제공할 것이다.

Factors affecting adoption of Internet Banking: A case study from India

  • Malhotra, Pooja;Kassim, Normalini Md;Ramayah, T.
    • 아태비즈니스연구
    • /
    • 제5권2호
    • /
    • pp.13-24
    • /
    • 2014
  • The objective of this research is to find out the factors affecting adoption of Internet banking in India. The data is based upon a survey of 150 bank customers using a convenience sampling technique with the aid of a structured self-administered questionnaire. The research model was analyzed using Partial Least Squares (PLS) analysis. The recommended procedures have been tested which is measurement model and structural model. Perceived Usefulness, Perceived Ease of Use, Perceived Risk, Image, Results Demonstrability, Perceived Behavioral Control and Subjective Norm were influence intention to use Internet banking. However, Perceived Ease of Use, Perceived Credibility and Computer Self Efficacy were not influence intention to use Internet banking. The findings of this study are expected to be of great use to the bank marketers. An understanding of the factors identified in this study allows bank managers to direct efforts and resources in the most effective and efficient way to increase bank business in the long run and encourage their bank customer's to adopt Internet banking. Moreover, this paper contributes to the empirical literature of diffusion of financial innovations, particularly Internet banking in a developing country, such as India.

  • PDF

스마트 서비스: 개인의 앱스토어 사용의도에 영향을 주는 요인과 가치의 조절효과 (Smart Service: Determinants Influencing Individual users' Intention to Adopt AppStore and the Moderating Effect of Value)

  • 김근아;송영미;김상현
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제19권3호
    • /
    • pp.181-208
    • /
    • 2010
  • As knowledge-based society comes to the fore, sharing knowledge becomes a hot issue. Among various types of knowledge, a significance of software(applications) and contents is a huge in a current society. Moreover, along with appearance of smartphone, for instance iPhone, Application Store(also known as AppStore) utilized as a common gateway for sharing software and contents, brings a big interest for many users and developers. However, prior research to understand users' behavior on AppStore has been a scant. Therefore, the main purpose of this study is to investigate the impact of key smart service environmental factors on AppStore in order to empirically explain users' psychological feelings of intention to use AppStore. Based on a well-known technology adoption model, TAM, the study incorporates three main characteristics(user, society, and service) with six constructs(Innovation, Enjoyment, Subjective Norm, Information Level, Content variety, and Cost), influencing perceived usefulness, which then affects users' intention to use AppStore. Results provide evidence that support the tested hypotheses. The implications of the findings suggest a new theoretical work for future AppStore research and offers suggestions that the researchers and practitioners of AppStore should consider regarding the development of application and contents.

소기업의 기업간 전자적 연결 도입 의도에 관한 연구: 기대 가치와 거래 관계 특성의 관점 (Small Firms' Adoption Intention of Inter-Firm Electronic Linkages)

  • 이원준;강윤정;김길선
    • Asia pacific journal of information systems
    • /
    • 제15권2호
    • /
    • pp.171-193
    • /
    • 2005
  • Small firms are considered as the last mile in electronic networks of business enterprises. Since small firms lack in their resources and capabilities for IT deployment, it seems a challenging project to make them electronically linked to their trading partners. This study aims to investigate the factors that influence the intent of small firms to adopt electronic linkage to their trading partners. This study considers the context where small firms already have transaction relationships with partner firms and where their adoption of electronic linkage may influence the nature and performance of the transactional relationships. This study considers the expected value of electronic linkage and the joint actions of the trading firms as the major factors. Its research model also includes traditional factors such as influences from the industry and the trading partner, the support of CEO, and the readiness of the trading partner. Based on the survey data from more than 1000 small firms, the present study performs regression analysis and finds that all but one factor are significant in explaining the variations in the adoption intention of small firms. The exception is the joint action, which is shown to decrease the intention. Based on the results, this study offers business and policy implications that would be useful to business managers and policy makers.

Factors Influencing Usage of University Mobile Application Among University Students

  • ALJAAIDI, Khaled Salmen;BAGAIS, Omer Ali;SHARMA, Raj Bahadur
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권10호
    • /
    • pp.1129-1136
    • /
    • 2020
  • This study investigates the factors influencing the usage of PSAU Mobile Application by the students at Prince Sattam bin Abdulaziz University (PSAU). This study used Technology Acceptance Model (TAM) as a framework to predict the factors influencing 67 students' usage of PSAU M-Application. The results of this study were consistent with the TAM framework in predicting the actual usage of the PSAU mobile application for academic activities. The results indicated a significantly positive association of the perceived ease-to-use with perceived usefulness, significantly positive associations of the perceived ease-to-use and the perceived usefulness with the attitude toward the usage of the PSAU's mobile application, a significantly positive association of the perceived usefulness with the behavioral intention toward the usage of the PSAU's mobile application, a significantly positive association of the students' attitude toward the usage of the PSAU's mobile application with the behavioral intention of using the application, and a significantly positive association of the behavioral intention with the actual usage of the PSAU's mobile application. The results of this study should be useful to educational policymakers at PSAU University and elsewhere, as there is an opportunity to enhance the existing technology or adopt new technologies for academic activities.

컨택센터 중심에서 인공지능 챗봇 중심 고객 서비스로의 사용자 전환의도에 관한 연구 (A Study on User Switching Intention from Contact Center-oriented to AI Chatbot-Oriented Customer Services)

  • 안승규;안현철
    • 디지털산업정보학회논문지
    • /
    • 제19권1호
    • /
    • pp.57-76
    • /
    • 2023
  • This study analyzes the factors and effects on the users' intention to switch from contact center-oriented to AI chatbot-oriented customer services by combining Push-Pull-Mooring Model and provides insights for companies considering the adoption of AI chatbots. To test the model, we surveyed users with experience using chatbots at least once across different age groups. Finally, we analyzed 176 cases for the analysis using IBM SPSS Statistics and SmartPLS 4.0. The results of hypotheses testing rejected the hypotheses for variables of inconsistent quality and low availability of push factors and low switching cost of mooring factor while accepting the hypotheses for the tardy response of push factors and all pull factors. Therefore, these findings provide important implications for researchers and practitioners who wish to conduct research or adopt AI chatbots. In conclusion, users do not feel inconvenienced by the contact center-oriented service but also perceive high trust and convenience with AI chatbot-oriented service. However, despite low switching costs, users consider chatbots a complementary tool rather than an alternative. So, companies adopting AI chatbots should consider what features the users expect from AI chatbots and facilitate these features when implementing AI chatbots.

Investigating Factors Affecting Attitude Towards Cause-Related Marketing in Korea: Pespectives of SDGs

  • KIM, Da Eun;CHO, Yooncheong
    • Asian Journal of Business Environment
    • /
    • 제12권2호
    • /
    • pp.29-41
    • /
    • 2022
  • Purpose: In the era of sustainable development, the role of consumers and businesses has become increasingly important by demonstrating the importance of social and environmental issues. Accordingly, firms widely adopt cause-related marketing to fulfil corporate social responsibility. The purpose of this study is to examine factors that affect consumer attitude toward cause-related marketing with perspectives of the sustainable development goals (SDGs) and instrumental conditioning. Research design, data and methodology: Proposed research questions include effects of cognition, emotion, sustainability, and business ethics on attitude, effects of attitude on purchase intention, and effects of intention on satisfaction. This study collected the data via an online survey and applied factor and regression analysis. Results: Findings indicated that factors affect attitudes differently in cases of cause-related marketing with SDGs and instrumental conditioning. The results of this study found that business ethics affects consumer attitude and differ based on types of cause-related marketing. This study found that attitude positively affects purchase intention that also affects expected satisfaction. Conclusions: By applying perspectives of SDGs, findings of this study provide implications to producers, marketers, and policymakers to promote and achieve sustainability. In particular, the results found that business ethics should be more addressed to fulfill customer attitude.

UTAUT를 활용한 NFT 잠재적 수용자의 수용의도 영향요인 연구 (A Study on Influencing Factors on Intention to Adopt NFTs Using UTAUT)

  • 조광현;이원부
    • 한국콘텐츠학회논문지
    • /
    • 제22권3호
    • /
    • pp.17-34
    • /
    • 2022
  • NFT는 최근 급성장하며 주목 받고 있는 신기술임에도 불구하고, 소비자 보호와 산업 진흥을 위한 연구는 부족한 실정이다. 이에 본 연구는 통합기술수용이론에서 제시된 요인들과 NFT의 특성을 반영할 수 있는 변인들이 NFT의 수용의도에 미치는 영향을 검증하고, 이를 토대로 NFT 자산유형과 암호화폐 투자경험에 따른 조절효과를 규명하였다. 연구대상을 NFT를 사용할 것으로 기대되는 잠재적 사용자로 한정해 연구를 진행하였고, 연구 분석 결과 성과기대, 네트워크 외부성, 혁신성은 수용의도에 긍정적인 영향을 미치지만, 암호화폐 투자경험과 NFT 자산 유형에 따른 조절효과는 제시되지 않았다. 본 연구를 통해 NFT의 인식이 아직은 사회 전반에 부족하고, 기술에 대한 이해도보다는 개인적 성향이 NFT에 보다 주요한 영향을 미치고 있음을 확인할 수 있었다.

정보기술 수용 후 주관적 지각 형성: 사용 경험에서 형성된 습관, 기대일치, 자기효능감의 역할 (What happens after IT adoption?: Role of habits, confirmation, and computer self-efficacy formed by the experiences of use)

  • 김용영;오상조;안중호;장정주
    • Asia pacific journal of information systems
    • /
    • 제18권1호
    • /
    • pp.25-51
    • /
    • 2008
  • Researchers have been continuously interested in the adoption of information technology (IT) since it is of great importance to the information systems success and it is also an important stage to the success. Adoption alone, however, does not ensure information systems success because it does not necessarily lead to achieving organizational or individual objectives. When an organization or an individual decide to adopt certain information technologies, they have objectives to accomplish by using those technologies. Adoption itself is not the ultimate goal. The period after adoption is when users continue to use IT and intended objectives can be accomplished. Therefore, continued IT use in the post-adoption period accounts more for the accomplishment of the objectives and thus information systems success. Previous studies also suggest that continued IT use in the post-adoption period is one of the important factors to improve long-term productivity. Despite the importance there are few empirical studies focusing on the user behavior of continued IT use in the post-adoption period. User behavior in the post-adoption period is different from that in the pre-adoption period. According to the technology acceptance model, which explains well about the IT adoption, users decide to adopt IT assessing the usefulness and the ease of use. After adoption, users are exposed to new experiences and they shape new beliefs different from the thoughts they had before. Users come to make decisions based on their experiences of IT use whether they will continue to use it or not. Most theories about the user behaviors in the pre-adoption period are limited in describing them after adoption since they do not consider user's experiences of using the adopted IT and the beliefs formed by those experiences. Therefore, in this study, we explore user's experiences and beliefs in the post-adoption period and examine how they affect user's intention to continue to use IT. Through deep literature reviews on the construction of subjective beliefs by experiences, we draw three meaningful constructs which theoretically have great impacts on the continued use of IT: perceived habit, confirmation, and computer self-efficacy. Then, we examine the role of the subjective beliefs on the cognitive/affective attitudes and intention to continue to use that IT. We set up a research model and conducted survey research. Since IT use implies interactions among a user, IT, and a task, we carefully selected the sample of users using same/similar IT to perform same/similar tasks, to exclude unwanted influences of other factors than subjective beliefs on the IT use. We also considered that the sample of users were able to make decisions to continue to use IT volitionally or at least quasi-volitionally. For each construct, we used measurement items recognized for reliability and widely used in the previous research. We slightly modified some items proper to the research context and a pilot test was carried out for forty users of a portal service in a university. We performed a full-scale survey after verifying the reliability of the measurement. The results show that the intention to continue to use IT is strongly influenced by cognitive/affective attitudes, perceived habits, and computer self-efficacy. Confirmation affects the intention to continue indirectly through cognitive/affective attitudes. All the constructs representing the subjective beliefs built by the experiences of IT use have direct and/or indirect impacts on the intention of users. The results also show that the attitudes in the post-adoption period are formed, at least partly, by the experiences of IT use and newly shaped beliefs after adoption. The findings suggest that subjective beliefs built by the experiences have deep impacts on the continued use. The results of the study signify that while experiencing IT in the post-adoption period users form new beliefs, attitudes, and intentions which may be different from those of the pre-adoption period. The results of this study partly demonstrate that the beliefs shaped by the behaviors, those are the experiences of IT use, influence users' attitudes and intention. The results also suggest that behaviors (experiences) also change attitudes while attitudes shape behaviors. If we combine the findings of this study with the results of the previous research on IT adoption, we can propose a cycle of IT adoption and use where behavior shapes attitude, the attitude forms new behavior, and that behavior shapes new attitude. Different from the previous research, the study focused on the user experience after IT adoption and empirically demonstrated the strong influence of the subjective beliefs formed in the post-adoption period on the continued use. This partly confirms the differences between attitudes in the pre-adoption and in the post-adoption period. Users continuously change their attitudes and intentions while experiencing (using) IT. Therefore, to make users adopt IT and to make them use IT after adoption is a different problem. To encourage users to use IT after adoption, experiential variables such as perceived habit, confirmation, and computer self-efficacy should be managed properly.

XGBoost와 SHAP 기법을 활용한 근로자 이직 예측에 관한 연구 (A Study on the Employee Turnover Prediction using XGBoost and SHAP)

  • 이재준;이유린;임도현;안현철
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제30권4호
    • /
    • pp.21-42
    • /
    • 2021
  • Purpose In order for companies to continue to grow, they should properly manage human resources, which are the core of corporate competitiveness. Employee turnover means the loss of talent in the workforce. When an employee voluntarily leaves his or her company, it will lose hiring and training cost and lead to the withdrawal of key personnel and new costs to train a new employee. From an employee's viewpoint, moving to another company is also risky because it can be time consuming and costly. Therefore, in order to reduce the social and economic costs caused by employee turnover, it is necessary to accurately predict employee turnover intention, identify the factors affecting employee turnover, and manage them appropriately in the company. Design/methodology/approach Prior studies have mainly used logistic regression and decision trees, which have explanatory power but poor predictive accuracy. In order to develop a more accurate prediction model, XGBoost is proposed as the classification technique. Then, to compensate for the lack of explainability, SHAP, one of the XAI techniques, is applied. As a result, the prediction accuracy of the proposed model is improved compared to the conventional methods such as LOGIT and Decision Trees. By applying SHAP to the proposed model, the factors affecting the overall employee turnover intention as well as a specific sample's turnover intention are identified. Findings Experimental results show that the prediction accuracy of XGBoost is superior to that of logistic regression and decision trees. Using SHAP, we find that jobseeking, annuity, eng_test, comm_temp, seti_dev, seti_money, equl_ablt, and sati_safe significantly affect overall employee turnover intention. In addition, it is confirmed that the factors affecting an individual's turnover intention are more diverse. Our research findings imply that companies should adopt a personalized approach for each employee in order to effectively prevent his or her turnover.