• Journal of Distribution Science
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• v.17 no.12
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• pp.43-54
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• 2019

Purpose: Marine transportation companies must improve service quality to secure competitive advantage and continuous relationships with customers. This study explores the value and necessity of service quality in the industry by empirically identifying the factor that would have the largest effect on the improvement of service quality, also examining whether such improvement may actually influence continuous relationships. Research design, data and methodology: Based on an online survey with those in the Korean marine transportation industry, this study conducted statistical analyses using structural equation modeling. Based on relevant previous studies, the current study constructed a total of 55 survey questions. Finally, 281 questionnaires were collected, but 68 were excluded owing to invalid responses. Results: Information service attribute had the largest effect on service quality, whereas communication did not demonstrate a significant influence. In addition, distribution and information services exerted a positive effect on service satisfaction through service quality, and finally influenced relationship continuity. Conclusions: The results shows that marine logistics service quality strategies which were centered on time or local factors, should be considered in terms of the development of innovative services. In particular the improvement of information service systems and strategies in changed business environment.

• Journal of the Korean Society for information Management
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• v.18 no.4
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• pp.143-162
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• 2001

The purpose of this study is to develope a model for an integrated national management system of information services in the science, technology and industry sectors by assigning major roles to KISTI which was set up by the merge of KINITI and KORDIC. In order to determine these roles, this study investigates the characteristics and significance of national information services in the science, technology and industry sectors, and analyzes the functions and problems of KISTI and the other information service institutes in Korea.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2002.05a
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• pp.285-292
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• 2002

A cluster tool for semiconductor manufacturing is an integrated device that consists of several single wafer processing modules and a wafer transport module based on a robot. The distributed module controllers are integrated by an inter-module communication network and coordinated by a centralized controller, called a cluster tool controller (CTC). Since the CTC monitors and coordinates the distributed complex module controllers for advanced process control, complex commuication messaging and services between the CTC and the module controllers are required. A SEMI standard, CTMC(Cluster Tool Module Communication), specifies application-level communication service requirements for inter-module communication. We propose the use of high-level fieldbuses, for instance. PROFIBUS-FMS, for implementing CTMC since the high-level fieldbuses are well suited for complex real-time distributed manufacturing control applications. We present a way of implementing CTMC using PROFIBUS-FMS as the communication enabler. We first propose improvements of a key object of CTMC for material transfer and the part transfer protocol to meet the functional requirements of modem advanced cluster tools. We also discuss mapping objects and services of CTMC to PROFIBUS-FMS communication objects and services. Finally, we explain how to implement the mappings.

• Journal of Satellite, Information and Communications
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• v.5 no.2
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• pp.40-44
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• 2010

A layered coding scheme is one of the adaptive receiving techniques for unidirectional services such as multimedia broadcasting and multicasting services (MBMS), where we cannot utilize feedback information. The layered coding scheme can be used with hierarchical modulations by combining suitable code rates and modulation orders of each. In addition, it has been reported that hybrid and/or integrated satellite systems can effectively achieve transmit diversity gains by appropriate utilization of space time coding combined with turbo codes. This paper proposes a layered turbo coding schemes for hybrid and/or integrated satellite systems. We first introduce the system architecture and operational principle of the proposed scheme, and discuss the applicability.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.2
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• pp.199-215
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• 2015

The objective of this study is to investigate and compare the situation of the informationization of public libraries between 2012 and 2014. Data were collected two times in both 2012 and 2014 using Internet survey. Survey contents were general information situation, softwares, digital service room, RFID, digital contents, mobile service, integrated digital services. Results show that library informationization went for demonstration effect for local residents, staff for library informationization was insufficient, KOLAS was still needed to be upgraded, and most of public libraries were insufficient for future digital services. As improvement plans, there are the development of next generation integrated system, expansion of mobile web and app service, and increasing digital contents. For further study, it provides a study of the use of digital contents and equipment on public libraries.

• Journal of Information Technology Services
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• v.10 no.3
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• pp.213-236
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• 2011

Mobile devices are widely accepted as a convenient machine which provides computing capability as well we cell phone capability. Because of limited resources on mobile devices, complex applications could not be deployed on the devices. Service-based mobile applications (SMAs) can provide a solution to overcome the limitation by subscribing cloud services. Since SMAs have complex structures than standalone applications, it is challenging to develop high quality SMAs, to manage both services and mobile applications, and to implement automated billing for subscribed services. Therefore, there is a great demand for a platform for super mobile computing, which supports all key activities in managing life cycle of SMAs. In this paper, we present technical aspects of a platform which is under development; Super Mobile Autonomous Reliable plaTform (SMART). We believe that it provides a number of practical features which are essential in supporting life-cycle of SMAs; development, deployment, management, and operation.

• Journal of Information Technology Services
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• v.13 no.4
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• pp.189-203
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• 2014

With the evolution of Internet technologies and the increasing variety of Internet devices, advertisements in various web services have also expanded. Interactive web services often go hand in hand with effective advertisements for a business model. We estimated statistical parameters of the interactive web server for service monitoring and advertisement-effect. In the web pages, we integrated the plugins of social networking services (SNSs) (e.g. Facebook, Twitter) and an advertisement scheme (e.g. Google AdSense) that regards social name-directory contents. Empirical data analysis and statistical results are presented with the implementation of estimations of parameters (e.g. utilization-level and serviceability) and advertisements in a social networking name-directory service (http://ktrip.net or http://한국.net). We found that estimated parameters were applicable to service monitoring of web-server as well as to synthesis of advertisement-effect in our social-web name-directory service.

• Journal of the Korean Home Economics Association
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• v.39 no.8
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• pp.19-36
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• 2001

Recently, the demand for pubic welfare has been expended to the comprehensive services terms of cultural, medical and psychological aspects and provision of information. These various demands for welfare services to improve citizens'quality of life could be effectively met by an integrated community center covered small regions rather than many existing individual institutions focused on specific services covered wide regions. The purpose of this study was to develop the activity programs for a proposed new millennium community center The activity programs classified into five types (administrative services; information and counselling; health and sports; leisure and culture; and child care and educational services) and each type included various unique activity programs not only for specific age groups but also for all age groups. In order to operate a new millennium community center effectively, the legal supports and systematic organizations to manage the community center should be required. Discussions and recommendations for these issues were included in the study.

• Proceedings of the Korea Association of Information Systems Conference
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• 2005.12a
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• pp.349-358
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• 2005

Recently, developing U-City as an integrated set of ubiquitous spaces has been regarded as a promising field in realizing ubiquitous computing technology. However, well-organized requirement analyses of U-City to declare what kinds of ubiquitous space services are needed and which ubiquitous computing technology should be incorporated to come up with the needs are still insufficient. Hence, the aims of this Paper are to Propose a set of unique U-City construction philosophies and to analyze which services Should be offered in the ubiquitous Space services in U-Cities. A field survey to the citizens who are potential end users of the ubiquitous space services was conducted to analyze the success factors of U-City using CSF methodology. Focused group interview with professionals in the field of ubiquitous computing technology in Korea was then performed to identify the relationship of the ubiquitous space services and the critical success factors.

• Journal of Digital Convergence
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• v.1 no.1
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• pp.213-234
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• 2003

"Trust" becomes a focal issue in e-business. Unlike traditional business environment, virtual situation requires new trust-ensuring mechanism other than face-to-face meetings and other related means of confirmation. Many countries are trying to foster trust services industry in order to increase e-business transactions and activities. This paper compares and contrasts these countries' policies on trust services. Conclusions of this comparative research includes: (1) trust services industry will be tightly integrated horizontally and increase their scope vertically towards trust in business sense over and beyond the mere technical level trust, (2) necessity of reciprocal trust authentication exchange is calling for an international standard in a near future, and (3) two different types of policies are under development: government-led and industry-led. Advantages and disadvantages of different approaches are presented with details of legal implications and structures of operations.