• Title/Summary/Keyword: Integrated Service

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Improvement of ITSM IT Service Efficiency in Military Electronic Service

  • Woo, Hanchul;Jeong, Suk-Jae;Huh, Jun-Ho
    • Journal of Information Processing Systems
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    • v.16 no.2
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    • pp.246-260
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    • 2020
  • IT Service Management (ITSM) achieves consolidated management for the IT services supporting the acquisition system, and no outside connections can be established with such ITSM. Issues pertaining to the D2B can be addressed to System Q&A or a Call Center for problem-solving. In other words, internal staff can take the necessary measures for problems by directly connecting with ITSM. Currently, diverse innovative technologies are being used in electronics and ubiquitous computing environments. This allows us to create a better world by providing the backbone for remarkable development in our human society in the fields of electronics, devices, computer science, and engineering. Following the expansion of IT services in the military acquisition sector such as Defense Electronic Procurement, military export/import support system, etc., customers' dependence on IT for conducting business with the military or related companies is increasing, including the military's dependence on the same technology for services to the public. Nonetheless, issues pertaining to the simplified/integrated management of complex IT service management systems, including slow system recovery, lack of integrated customer service window, and insufficient information sharing, have become the priority problems that IT managers are required to solve. Therefore, this study conducted research on the integrated management of IT services provided by Korea's national defense acquisition system, which was developed based on the existing system IT Infrastructure Library (ITIL) v2, and investigated the level of satisfaction with services with focus on ensuring that it can be used for understanding the necessity of the system and its advancement in the future.

On Scheduling Real-Time Traffic under Controlled Load Service in an Integrated Services Internet

  • Shi, Hongyuan;Sethu, Harish
    • Journal of Communications and Networks
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    • v.5 no.1
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    • pp.73-81
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    • 2003
  • The controlled load service defined within the IETF's Integrated Services architecture for quality-of-service (QoS) in the Internet requires source nodes to regulate their traffic while the network, in combination with an admission control strategy, provides a guarantee of performance equivalent to that achieved in a lightly loaded network. Packets sent in violation of the traffic contract are marked so that the network may assign them a lower priority in the use of bandwidth and buffer resources. In this paper, we define the requirements of a scheduler serving packets belonging to the controlled load service and present a novel scheduler that exactly achieves these requirements. In this set of requirements, besides efficiency and throughput, we include an additional important requirement to bound the additional delay of unmarked packets caused due to the transmission of marked packets while dropping as few marked packets as possible. Without such a bound, unmarked packets that are in compliance with the traffic contract are not likely to experience delays consistent with that in al lightly loaded network. For any given desired bound ${\alpha}$ on this additional delay, we present the CL(${\alpha}$) scheduler which achieves the bound while also achieving a per-packet work complexity of O(1) with respect to the number of flows. We provide an analytical proof of these properties of the CL(${\alpha}$) scheduler, and we also verify this with simulation using real traces of video traffic. The scheduler presented here may be readily adapted for use in scheduling flows with multi-level priorities such as in some real-time video streams, as well as in other emerging service models of the Internet that mark packets to identify drop precedences.

SOA-based Integrated U-City Service Architecture (SOA 기반의 U-City 서비스 통합 아키텍처)

  • Lee, Kang-Pyo;Lim, Young-Seok;Ahn, Jae-Min;Yoo, Jin-Soo;Kim, Hyoung-Joo
    • Journal of KIISE:Computing Practices and Letters
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    • v.16 no.3
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    • pp.257-262
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    • 2010
  • SOA (Service-Oriented Architecture), which has become very popular recently, is a new paradigm for software development and application. In this paper, we propose an integrated architecture which is able to effectively manage and control a variety of services for U-City projects focusing on the importance of service integration. SOA has a number of important features such as loose coupling, standard bases, and distributed computing, all of which are the essential elements for merging and providing various services in U-City projects. We exploit the ESB (Enterprise Service Bus) for reflecting those features, which is a core module linking mutually heterogeneous components so that the communication of services can be implemented. In this paper, we discuss the necessity of SOA in U-City services and a possible scenario and method for the implementation. Finally, we propose an integrated architecture for the U-City Integration and Management Center.

A Framework for Developing Service-Oriented Adaptive System based on Context Awareness (상황 인지 기반 서비스 지향 적응형 시스템 개발 프레임워크)

  • Yoo, Chan-Woo;Shim, Jae-Keun;Han, Jong-Dae;Park, Young-Ki;Jung, Woo-Sung;Kim, Hee-Chern;Lee, Byung-Jeong;Wu, Chi-Su
    • Journal of KIISE:Computing Practices and Letters
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    • v.15 no.10
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    • pp.771-775
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    • 2009
  • As Ubiquitous era comes, the importance of service-oriented adaptive software increases. However, there are many issues in development phases of service-oriented adaptive software, like contexts and service search. Though there are many researches which manage these issues separately, still we need more integrated and mature framework for solving these issues. So in this paper, we propose an integrated framework for development of service-oriented adaptive software. Our framework defines processes and work products for development. We also perform a case study which our framework is applied to.

Web-based Information System Construction of Animal Manure Matching Service for Recycling Agriculture (경축순환농업을 위한 가축분뇨 자원화 웹기반 정보은행 구축)

  • Ryoo, Jong-Won;Choi, Deog-Cheon
    • Korean Journal of Organic Agriculture
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    • v.21 no.1
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    • pp.1-18
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    • 2013
  • Animal and crop production systems were integrated on a single farm. This integrated farming system recycled nutrients on the farm. The separation of animal and crop production with the introduction of cheap commercial fertilizers, farms were not used land-applied manure. The on-line manure matching is one of the emerging business in the achievement of recycling and resource recovery. The manure matching actively promotes the reuse and recycling of by-products and manure. This study constructs to manure matching information system to solve the exchange problems between herders and croppers. Manure matching web sites designed. This paper introduces a web-based animal manure matching system. A manure matching service, part of the manure transport, links farmers who produce excess manure with farmers who can use the manure. Farmers registered with the service have requested manure. The manure matching service supports the transport project by linking farmers with excess manure with those farmers who can utilize the manure safely as a nutrient source. The goal of the service is to protect water quality by fostering efficient land application. Benefits to those who use the manure network include reduced disposal costs, lower purchase costs and recycling of manure. The manure matching is based on the principle that 'one persons waste is another person's fertilizer.' It provides a free online matchmaking service for environmentally safe manure recycling management system.

A MAC Protocol for Integrated Service in the Multi-Hop Ad-Hoc Maritime Communication Network (다중 홉 해양통신망에서 실시간 통합 서비스를 위한 MAC 프로토콜)

  • Cho, Kumin;Yun, Changho;Lim, Yong-Kon;Kang, Chung G.
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.38A no.7
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    • pp.603-611
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    • 2013
  • In this paper, we propose a new frame structure and the underlying dynamic resource control mechanism to support an integrated service, including a real-time (RT) service that requires to serve the end-to-end delay performance, as well as non-real-time (NRT) service, using Self-Organizing Time Division Multiple Access (SO-TDMA)-based MAC protocol in a multi-hop ad-hoc maritime communication network. The underlying frame structure is dynamically configured by resource allocation to guarantee the average target outage performance of the real-time service. Toward this end, we analyze the average outage probability and its performance is verified for the proposed frame structure by simulation.

A Study on the Development of PSEI and Measurement of Service Efficiency in Public Sector (공공부문의 서비스효율성 측정 및 지수개발에 관한 연구)

  • Song, Gwag-Suk;Baek, Pil-Ki;Yoo, Han-Joo
    • Journal of Korean Society for Quality Management
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    • v.37 no.4
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    • pp.100-110
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    • 2009
  • The customer-driven efficiency evaluation has been in the mainstream of public administration research, since the 1980s. However, there have been relatively fewer efficiency evaluation research in public administration compared to those of public institutions. This paper is to analyze the service efficiency of public sector using Data Envelopment Analysis(DEA). We suggested two stage DEA model to accomplish efficiency evaluation that an operation and performance characteristic of the public institution were reflected and then the number of the government employee and tax expenditure per residents were used as the input elements at the 1st stage and four integrated service dimensions were used as the output elements. At 2nd stage, four integrated service dimensions and citizen's satisfaction were used as the input and output elements respectively. In addition, we suggested PSEI(Public Service Efficiency Index) which showed the efficiency of the public sector using the two stages efficiency result. According to the results for '07, there were no efficient institutions among 15 DMUs and the most efficient public institution was K(0.9150). In case for '08 analysis, there was only one efficient DMU.

Implementation of SNS Integrated Channel based on Facebook (페이스북 기반의 SNS 통합 채널 구현에 관한 연구)

  • Choi, Kwang-Don;Ra, Jong-Hei;Lee, Jae-Sook
    • Journal of Digital Convergence
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    • v.10 no.5
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    • pp.245-249
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    • 2012
  • The rapid adoption of smartphones led to using SNS(Social Network Service) and many organizations use of SNS as a strategic tool for marketing. Utilization of SNS in the organizations separately operated each channel due to technical problems with SNS. So, the channel separations is required much more operation and management cost to organizations. In this paper, we apply to HTML5 as the web standard technology, and implement to the integrated channels, and the result showed.

A Study on the Model Development of Digital Library's Integrated Portal (디지털도서관의 통합포털 모형 개발에 관한 연구)

  • Lee, Soo-Sang
    • Journal of the Korean Society for information Management
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    • v.23 no.4 s.62
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    • pp.257-275
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    • 2006
  • This article describes a new proposal that is aimed at the development of the integrated portal model of digital library. For this purpose, some of definitional issues for library portal are reviewed. And then, some of the more significant examples of library portals are scanned, with comments on major features that constitute the basic requirements of library portal development. Nextly, a new proposal of library portal model and basic components of search/participation services which can be defined as a integrated library services is presented.

A Study on Development of the Information Service System of Integrated Seakeeping Performance for Seagoing Vessels -Real Time Seakeeping Evaluation in Irregular Waves- (선박의 종합내항성능 평가정보제공시스템 개발에 관한 연구 -불규칙파중에서의 실시간 내항성능 평가-)

  • Kim, Soon-Kap;Lee, Choong-Ro;Kong, Gil-Young
    • Journal of the Korean Institute of Navigation
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    • v.25 no.3
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    • pp.247-256
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    • 2001
  • This study aims to develop the information service system of integrated seakeeping performance for seagoing vessels. It has been successful in developing the intended system which has made possible to provide the following functions and capabilities. o immediate computation of the dynamic motions of a ship against the present and future weather conditions; o evaluation of the integrated seakeeping performance of a ship on a real time basis and providing the navigators with the seakeeping informations on the spot enabling them to take the most appropriate countermeasures; and o supporting the navigators in the selection of a safe sailing route by providing the integrate seakeeping performance.

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