• Title/Summary/Keyword: Insurance industry

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A Study of the Effect of Service Quality Factors Affecting Repurchase Intention in Life Insurance Services (생명보험사의 서비스품질이 보험상품 재구매의도에 미치는 영향에 관한 연구)

  • Park, Kyoon-Sung;Ha, Kyu-Soo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.4
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    • pp.227-236
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    • 2016
  • The competition among insurance companies has become increasingly intense driven by the recent changes in financial environment. In this study, we (i) categorize the quality of life insurance services into the core service, relational services, and additional services, (ii) assess the impact of each service on repurchase intension, and (iii) investigate if customer satisfaction has a mediating effect. The research subjects are 215 life insurance customers who were selected from an online survey respondent population. Based on the analysis we performed by utilizing the SPSS 18.0, we concluded that (i) maintaining service of the core services, internal relationship of service personnel and insurance salesmen of the relational service and additional services have a positive impact on repurchase intention and (ii) In the relationships between repurchase intentions, the customer satisfaction is fully mediated by maintaining service and insurance salesman and partially mediated by additional service. The results of this study can be meaningful for both industry and academia, because these results can be utilized as useful evidence in understanding selection behavior of life insurance customers and deriving various strategies in business environment.

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Analysis on Current Printing Industry in Russia (러시아 인쇄 산업 현황 분석 연구)

  • 김병현;신광철
    • Journal of the Korean Graphic Arts Communication Society
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    • v.20 no.1
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    • pp.1-15
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    • 2002
  • The objective of this study was carried out to investigate the study of printing presses and material industry for foreign countries market development(The point of Russia market) by examine the status of printing industry in domestic and russian. The results obtained from this study were the development and insurance of technical in printing industry market seemed to have secure a technical area in 21th century owing to have a exercise influence over about itself and material industry area.

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A Study on the Hearing Disturbance Based on the Classification of Hazardous Occupation (위험직종(危險職種) 분류(分類)에 따른 난청(難聽)의 고찰(考察))

  • Park, Young-Il
    • The Journal of the Korean life insurance medical association
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    • v.2 no.1
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    • pp.122-127
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    • 1985
  • The basis for determining hearing disturbance adopted by the Life Insurance Industry is the loss of hearing power above 80 db on either or both sides, in accordance with the divide sixth method of audiometric test. Different types of small-to-medium-sized enterprises were chosen for the study of the extent of loss and the power of hearing. The following are the findings: 1. The disturbance percentage found among the types of occupation and different levels of age was found to be higher as the subject's ages increased. 2. The heavier the workload and the noisier the environment, the higher the percentage of disturbance. The average percentage of the subjects turned out to be 24.35%. Those engaged in sawing and wood-work showed 49%. Those engaged in machinery and equipment for transportation accounted for 42.6%. Those engaged in the metal products occupied 39.6%. The disturbance percentage among those engaged in such noisy works as press, pipe and sawing showed 32.52%. 28.46% of those workers with three to four years employment turned out to be disturbed in hearing. Of these, a high percentage of 43.9% showed disturbance in conversation or talk. 3. No hearing loss due to occupation beyond the Life Insurance standard of 80 db was found; therefore, the present status poses no problem. Constant attention, however, is needed.

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Home-based Physical Therapy Infrastructure and the Direction of Policy Development for Long Term Care Insurance in Community (노인장기요양보험제도 시행에 따른 지역사회 중심의 방문물리치료의 인프라 측면의 현황과 과제)

  • Yoon, Tae-Hyung;Kim, Yoon-Shin;Kim, Hee-Ra
    • Journal of Korean Physical Therapy Science
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    • v.15 no.2
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    • pp.61-69
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    • 2008
  • Background: This article reviewed the current status of home-based physical therapy infrastructure in long term care insurance and then solved the problem. Method: We used two forms of data that were acquired from ⅰ) the Ministry of Health & Welfare and the Family and National Health Insurance Corporation, ⅱ) a home-visiting health care program, and ⅲ) evaluation data from the Korea Health Industry Development Institute. The home-based physical therapy program was then analyzed. Results: The role and concept of home-based physical therapy was not clearly established. There were few home-based physical therapy programs in the community. The manpower of home-based physical therapists in the home-visiting health care program was very low. The role between home-visiting nurses (caregivers) and home-based physical therapists was mixed. Research and promotion regarding home-based physical therapy was poor. Conclusion: To establish a system of legal, long-term care insurance, we must increase the manpower of home-based physical therapists and the amount of research pertaining to the demand for home-based physical therapy.

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Measuring Relative Efficiency of Korean Life Insurance Companies Employing DEA/Window Model (DEA/Window 모형을 이용한 국내 생명보험산업의 상대적 효율성 분석)

  • Lee, Hyung-Suk;Kim, Ki-Seog
    • The Journal of the Korea Contents Association
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    • v.8 no.5
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    • pp.192-206
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    • 2008
  • With many changes such as the increase in telemarketing, internet marketing and enforcement of bancassurance, the Korean life insurance companies have undergone a startling transformation. The purpose of this paper is to measure and analyse the static/dynamic efficiency of Korean life insurance companies employing Data Envelopment Analysis(DEA). As the result of the static efficiency analysis, we provide CCR, BCC and scale efficiency, return to scale, and reference set of Korean life insurance companies in 2004. And we also describe about the trend and stability of their efficiency for 7 years(1998-2004) in the dynamic efficiency analysis.

A Study on Improving Cyber Liability Insurance for Electronic Financial Incident in Easy Payment System (간편결제 서비스에서 전자금융사고 시 국내 사이버 배상책임보험의 한계 및 개선방안에 대한 연구)

  • Lee, Han-Jun;Kim, In-Seok
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.16 no.2
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    • pp.1-8
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    • 2016
  • A convergence of finance and information technology brought a remarkable development in Fin-Tech industry. On the other hand, currently existing laws seemed inappropriate to address the liability of financial institutions, Fin-tech enterprises and consumers in case of financial accidents due to its ambiguity. The minimum insurance obligation by financial institutions specified under the Electronic Financial Transaction Act 2006 is not keeping with current reality, considering transaction volume, frequency of incidents, and security investments. This paper aims to lay stress on the need of cyber liability insurance by understanding the domestic financial incidents and management, and the limit of existing insurance policy.

Climate Change-Induced Physical Risks' Impact on Korean Commercial Banks and Property Insurance Companies in the Long Run (기후변화의 위험이 시중은행과 손해보험에 장기적으로 미치는 영향)

  • Seiwan Kim
    • Atmosphere
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    • v.34 no.2
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    • pp.107-121
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    • 2024
  • In this study, we empirically analyzed the impact of physical risks due to climate change on the soundness and operational performance of the financial industry by combining economics and climatology. Particularly, unlike previous studies, we employed the Seasonal-Trend decomposition using LOESS (STL) method to extract trends of climate-related risk variables and economic-financial variables, conducting a two-stage empirical analysis. In the first stage estimation, we found that the delinquency rate and the Bank for International Settlement (BIS) ratio of commercial banks have significant negative effects on the damage caused by natural disasters, frequency of heavy rainfall, average temperature, and number of typhoons. On the other hand, for insurance companies, the damage from natural disasters, frequency of heavy rainfall, frequency of heavy snowfall, and annual average temperature have significant negative effects on return on assets (ROA) and the risk-based capital ratio (RBC). In the second stage estimation, based on the first stage results, we predicted the soundness and operational performance indicators of commercial banks and insurance companies until 2035. According to the forecast results, the delinquency rate of commercial banks is expected to increase steadily until 2035 under assumption that recent years' trend continues until 2035. It indicates that banks' managerial risk can be seriously worsened from climate change. Also the BIS ratio is expected to decrease which also indicates weakening safety buffer against climate risks over time. Additionally, the ROA of insurance companies is expected to decrease, followed by an increase in the RBC, and then a subsequent decrease.

Analysis on the Efficiency and Productivity Change of Non-Life Insurance Industry between Pre-Execution and Post-Execution of Capital Market Law (자본시장통합법 시행 전후의 손해보험산업의 효율성 및 생산성 변화 분석)

  • Kang, Ho-Jung
    • The Journal of the Korea Contents Association
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    • v.11 no.12
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    • pp.403-412
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    • 2011
  • The execution of capital market law causes severe competition by promoting restructuring of financial industry. This study analyze efficiency and productivity change of the Korean Non-Life Insurance industry between pre-execution and pre-execution of capital market law using DEA model and Malmquist Index. Additionally, this study finds determinants of efficiency using tobit regression. The main results of this study can by summarized as follows. First, the efficiency with post-execution was increased comparing with pre-execution of capital market law significantly. Second, the productivity with post-execution was increased comparing with pre-execution of capital market law significantly. Third, significant determinants of technical efficiency and pure technical efficiency are weight of life planner. operation rate of assets respectively. And significant determinant of scale efficiency are firm size, operation rate of assets, weight of life planner.

Efficient Decentralized Sharing Economy Model Based on Blockchain Technology: A Case Study of Najm for Insurance Services Company

  • Atheer Alkhammash;Kawther Saeedi;Fatmah Baothman;Amal Babour
    • International Journal of Computer Science & Network Security
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    • v.23 no.9
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    • pp.29-36
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    • 2023
  • Blockchain is an emerging technology that is used to address ownership, centrality, and security issues in different fields. The blockchain technology has converted centralized applications into decentralized and distributed ones. In existing sharing economy applications, there are issues related to low efficiency and high complexity of services. However, blockchain technology can be adopted to overcome these issues by effectively opening up secure information channels of the sharing economy industry and other related parties, encouraging industry integration and improving the ability of sharing economy organizations to readily gain required information. This paper discusses blockchain technology to enhance the development of insurance services by proposing a five-layer decentralized model. The Najm for Insurance Services Company in Saudi Arabia was employed in a case study for applying the proposed model to effectively solve the issue of online underwriting, and to securely and efficiently enhance the verification and validation of transactions. The paper concludes with a review of the lessons learned and provides suggestions for blockchain application development process.