• 제목/요약/키워드: Information system success

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웹기반 정보시스템 이용자정보만족도(Flow) 측정모델의 교차문화 검증에 관한 연구 (A Study on Cross-Cultural Validation of Web-Based User Information Satisfaction (Flow) Measurement Model)

  • 정진택
    • 디지털융복합연구
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    • 제6권2호
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    • pp.157-164
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    • 2008
  • The current research utilized as its target population who are current users of web based information system in Korea. The research validated the dimensions by studying he constructs within the context of the web based information system user population. Correlation was found between Flow dimensions retained as components of a ross-Cultural Model. It was determined that these two dimensions-Intrinsic Interest and Control-are significant predictors of user success. The Cross-Cultural Model was validated, and it is therefore suggested as a basis for further study of user success indicators in he cross-cultural enterprise environment.

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기업 이러닝시스템 성과에 대한 이해관계자 인식 부합 관점의 연구 (Consensus of Corporate e-Learning System Stakeholders Regarding the Satisfaction of End-Users)

  • 김재식;양희동;엄혜미;김재경
    • Asia pacific journal of information systems
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    • 제15권4호
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    • pp.27-60
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    • 2005
  • The purpose of this study is to call attention to the consensus of stakeholders of corporate e-Learning system for the sake of its success. We identified the critical success factors(contents, technical features, management, and organizational support) as major components of corporate e-Learning systems and questioned whether stakeholders' consensus on the importance of these components facilitates the successful implementation of these components. We also questioned whether the influence of these components on user satisfaction could be moderated by contextual factors. Based on empirical testing of 18 e-Learning user companies, we verified that the consensus of stakeholders regarding the importance of content, technological features, and organizational support has a positive influence on the perceived quality of these factors in their e-Learning systems, which in turn is positively related to user satisfaction. The learning subjects and learning style did significantly moderate the influences of these perceived qualities on user satisfaction.

공공부문의 CRM 성과에 영향을 미치는 요인 분석 (The Analysis of factors affecting to the results of CRM in Public Society)

  • 임준식;김용수
    • 경영과정보연구
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    • 제21권
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    • pp.1-27
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    • 2007
  • government is rising interest about CRM gradually. At this of time presenting visible effect, this study grasped success factors through the concept arrangement and the existing literature about CRM. The capacity of CRM and the result of CRM (interest of local department which is a variable, a specialty manpower, business cooperation between department, evaluation and compensation, system integration level that is special variable, possibility of system extension, ease of system use) analyzed to local government employee how affects through actual proof analysis.

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ERP시스템 구현의 핵심성공요인과 활용 성과에 관한 실증적 연구: 중소기업을 중심으로 (An Empirical Study on Critical Success Factors and User Performance of ERP Systems: Small and Medium Firms)

  • 이석준
    • Asia pacific journal of information systems
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    • 제11권4호
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    • pp.155-173
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    • 2001
  • This study identified CSFs(Critical Success Factors) for successful ERP system implementation in small and medium firms, and empirically tested relationship between CSFs and user performance. Survey questionnaires were distributed via email & fax to 142 firms that have implemented ERP systems. Out of 52 responded questionnaires, 46 data sets were available for statistical analysis with SPSSWin8.0. CEO's participation, vendor support & service, securing human resources, effective use of software, and hardware capacity were identified as CSFs from factor analysis. Among those factors, vendor support & service and effective use of software were related to user performance, and the relationship was shown to be statistically significant. Study results also showed that user performance of ERP system was significantly different among those surveyed firms when ERP system package products were used as a simple proxy measure of independent variable.

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A Study on Priority for Success Factors for Chatting Service of Cyber University and Implementation of Chatting Service

  • Lee, Min Jung;Lim, Hyo Yeon
    • 한국컴퓨터정보학회논문지
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    • 제23권11호
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    • pp.151-158
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    • 2018
  • As the competition of 21 cyber universities in Korea has been on a continual increase, they are focusing on improving the quality of the e-learning education in cyber universities. In this study, we intended to derive the failure factors of the previous chatting system in the 2010s and the success factors from previous studies. Next, we identified priorities among five factors(Reliability, UI Convenience, Usability, Network effect, Operational policy) using AHP and the practical ways to implement the chatting service. We applied the chatting system to all the curriculums of S cyber university. Our study finds that the chat service affects the satisfaction of education. Finally, we propose the utilization plan to improve the e-learning education of cyber university through the findings of this research.

ERP 시스템의 구축 후 운영 성공에 관한 사례 연구 (A Case Study on the Successful Post-implementation of Enterprise Resource Planning System)

  • 황재훈
    • Journal of Information Technology Applications and Management
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    • 제10권1호
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    • pp.61-70
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    • 2003
  • Many enterprises have implemented packaged enterprise resource planning (ERP) solutions rather than system development on the promises of feasible strategic benefits. Typical feasible benefits include adoption of global standards and processes through a proven integrated system, continuous version upgrading by vendors, and thus the easiness of system maintenance. The objectives of this research are to identify what makes a post-implementation success of ERP system and to figure out the critical issues and factors for the successful upgrade of packaged ERP systems. This case study was conducted based on five different organizations that have experienced system upgrade implementation. Success factors of ERP system upgrade include (1) clear statement of upgrade goals, (2) good coordination and communication among the implementation partners, (3) thorough management of customization and maintenance history including documentation, (4) Planning of system requirements of higher version, and (5) redefinition of role between business departments and IT department.

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공정관리(工程管理)의 효율성(效率性) 제고(提高)를 위한 RFID시스템 구축(構築)에 관한 연구(硏究) - "E"사(社) 사례(事例)를 중심(中心)으로- (A Case Study on the Efficiency Improvement on Auto-Parts Painting Process Management by An RFID System)

  • 김원덕;박용태
    • 한국정보시스템학회지:정보시스템연구
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    • 제19권4호
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    • pp.233-252
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    • 2010
  • Due to its capabilities, RFID (Radio Frequency IDentification) has shown its applicability in various areas of business operations. This study describes the successful RFID system implemented in the auto parts manufacturing company called "E" to improve the efficiency of auto parts painting process management. The findings of this study show that an RFID system could help companies reduce manufacturing cost, inventory, and error rate in the auto-parts painting process. The RFID system descried in this study also demonstrates that an RFID system could make production data available real time to the company's ERP system and thus, managers and supervisors on the shop floor are able to make more informed business decisions. The findings of this study imply that RFID systems can be used to improve the efficiency of various manufacturing operations in companies. This study also provides IT professionals with practical guidelines for an effective implementation of RFID systems. In other words, it provides IT practitioners with the information on the success factors for implementing RFID systems as well as potential problems and solutions to them when implementing RFID systems.

Influence of IS Planning and Change Management on ERP Implementation Success

  • Moon, Tae-Soo
    • 디지털융복합연구
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    • 제7권1호
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    • pp.149-156
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    • 2009
  • Enterprise Resource Planning (ERP) system is one of key information technology to shape doing business. ERP adoption characteristics like IS planning and change management before ERP implementation are rising in importance, because of gaining competitive advantage. The purpose of this study is to analyze the impact of the characteristics of ERP adoption on ERP implementation success. From previous researches on ERP adoption and implementation, two characteristics of ERP adoption such as IS planning and change management, and 2 dependent variables such as process innovation and business performance, are identified. From data collection processes, 122 samples are collected. The results of hypothesis testing show that organizations with IS plan have higher implementation performance than organizations without IS plan. Also, organizations with the process of change management have higher implementation performance than organizations without the process of change management. Also, The interaction effect between IS planning and change management shows bigger impact in ERP implementation success.

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확산모형과 군집분석을 이용한 게임제품의 흥행요소 분석 (Success Factors of Game Products by Using a Diffusion Model and Cluster Analysis)

  • 송성민;조남욱;김태구
    • 대한산업공학회지
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    • 제42권3호
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    • pp.222-230
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    • 2016
  • As the global game market has been more competitive, it has been important to analyze success factors of game products. In this paper, we applied a Bass Diffusion Model and Clustering Analysis to identify the success factors of games based on data from Steam, an international game platform. By using a diffusion model, we first categorize game products into two groups : successful and unsuccessful games. Then, each group has been analyzed by using clustering analysis based on product features such as genres, price, and minimum system requirements. As a result, success factors of a game have been identified. The result shows that customers in game industry appreciate sophisticated contents. Unlike many other industries, price is not considered as a key success factor in the game industry. Expecially, advanced independent video games (commonly referred to as indie games) with killer contents show competitiveness in the market.

비즈니스 인텔리젼스 시스템 성공요인의 중요도 분석 (Weight Analysis of Critical Success Factors for Business Intelligence System)

  • 홍현기
    • 디지털융복합연구
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    • 제10권7호
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    • pp.93-98
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    • 2012
  • 본 논문에서는 비즈니스 인텔리전트 시스템의 구축 후 활용 효과에 영향을 미치는 요인들을 분석하였다. 이를 위하여 우선 비즈니스 인텔리전트 시스템에 영향을 미칠 수 있는 여러 요인들을 문헌 연구를 통해서 정리 하였고, 이를 검증하기 위하여 비즈니스 인텔리전트 시스템을 구축하여 활용하고 있는 기업을 대상으로 인터넷 설문을 실시하여 필요한 데이터를 수집하였다. 본 논문의 목적을 달성하기 위하여 요인분석(FA)과 계층분석기법(AHP)분석을 실시하였다. 요인분석을 통해서 성과측정지표들의 차원이 감소된 요인을 도출하였고, 이들 요인들 사이의 중요도를 계층분석기법(AHP)으로 분석하였다. 본 연구의 결과로 본 연구를 통해서 생성된 요인은 모두 6가지이다. 비즈니스 인텔리전트 시스템의 성과에 영향을 미치는 요인들은 정보시스템의 성숙도가 제일 중요한 요인으로 나타났으며, 경영전략의 수립 필요성, 정보조직, 그리고 사용자 교육의 순서로 나타났다. 본 연구는 기업에서 비즈니스 인텔리전트 시스템을 구축하여 사용하고 있거나, 미래에 비즈니스 인텔리전트 시스템을 구축하려는 계획을 가지고 있는 기업에게 비즈니스 인텔리전트 시스템의 활용에 대한 방향을 제시해 줄 것으로 기대된다.