• Title/Summary/Keyword: Information Trust

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Key Success Factors of the Internet Shopping Mall of Marine Products : Linkages Between Traceability Information and Perceived Quality (수산물 전문 쇼핑몰 핵심성공요인 : 생산이력추적정보와 지각된 품질의 연계)

  • Park, Sang-Cheol;Kim, Jong-Uk;Pak, Myong-Sop
    • Korean Management Science Review
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    • v.23 no.3
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    • pp.95-118
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    • 2006
  • This study developed the traceability information for tracing fishery products from the production step to the consumption step in the distribution channel of fishery products. Based on it, we further presented the theoretical linkage between traceability information and perceived qualities of internet shopping malls, and then investigated how traceability information affected trust and perceived usefulness in the internet shopping mall to find the key success factors of internet shopping malls of fishery products. We collected 194 responses from internet consumers who had prior experience on purchasing fishery products. This survey data was used to empirically test the ten research model hypotheses by using PLS. The PLS results indicated that traceability information had significant impact on trust and perceived usefulness. Finally, trust, perceived usefulness and perceived ease of use were found to be related to online consumers' intention to purchase fishery products.

A Study on the Effects of Product Involvement on the Purchase Decision Process of Online Shopping Malls (온라인 소비자 구매결정과정에서의 제품관여도 효과에 관한 연구)

  • Kim, Jong-Uk;Park, Sang-Cheol
    • Asia pacific journal of information systems
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    • v.15 no.3
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    • pp.133-161
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    • 2005
  • This research is to investigate the effects of product involvement on the selection of online shopping malls. From the statistical analysis of 282 response data, it was found that consumers buying products with higher involvement tend to shop in a shopping mall with greater trust, which provide more information regarding their products and a wider variety of products. The other purpose of this research is to investigate factors of shopping malls which influence the buyer's purchase intention. The results of data analysis indicate that consumers are more likely to buy in a shopping mall with greater trust, with detailed product information, and with higher entertaining contents. The results of the study indicate that the shopping malls which give more detailed product information to their customers and establish greater trust will finally lead to a higher sales revenue because more expensive products will be sold.

An Analysis of the Relationship between Core Competence, Satisfaction, Trust and Loyalty in e-Trade Transactions (전자무역거래에서 핵심역량과 만족, 신뢰 그리고 충성도 사이의 관계 분석)

  • Kang, Dae-Kyong;Kim, Jong-ChilI
    • International Commerce and Information Review
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    • v.11 no.4
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    • pp.25-45
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    • 2009
  • This study tried to analyzed the relationship between core competence, satisfaction, trust and loyalty in order to suggest to a methodology for decision-making of e-trade firms. 6 hypothesis were constructed for analysis based on previous literature review. The results of empirical analysis shows that core competence gave significant effect on satisfaction, trust and loyalty, and satisfaction gave positively effect to trust and loyalty. Besides trust affected positively on loyalty. These result explains that e-trade firms which try to create customers must build high level of core competence should be realized and reacted for maintenance of created customers.

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Antecedents to Internet Privacy Concerns and Their Effect on the Trust and the Online Transaction Intention of Internet Users (프라이버시 염려 영향요인이 인터넷 이용자의 신뢰와 온라인 거래의도에 미치는 영향)

  • Ryu, II;Shin, Jeong-Shin;Lee, Kyung-Geun;Choi, Hyuk-Ra
    • Journal of Information Technology Applications and Management
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    • v.15 no.4
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    • pp.37-59
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    • 2008
  • This study focuses on the antecedents to the privacy concerns and their influence on trust and online transaction intention. Based on previous exploratory works and the literature review of privacy concerns, four antecedents are identified-Internet literacy, social awareness, perceived vulnerability, and perceived ability to information control. Incorporating these antecedents, privacy concerns, trust and online transaction intention, a conceptual model is developed and seven research hypotheses are proposed for empirical testing. The proposed model is examined through structural equation analysis. The results show that Internet literacy, social awareness, and perceived vulnerability have statistically significant effect on the privacy concerns of users and the privacy concerns has a positive influence on the trust. Finally, the trust has a positive effect on the online transaction intention. Implications of these findings are discussed for both researchers and practitioners and future research issues are raised as well.

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An Empirical on The Customs Loyalty in Trust Dimension of Clearance EDI Service (통관 EDI 서비스에서 신뢰차원이 신고인의 세관 충성도에 미치는 실증분석)

  • Lee, Je-Hong
    • International Commerce and Information Review
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    • v.8 no.3
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    • pp.143-164
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    • 2006
  • EDI is fast becoming the standard way of exchanging business documents, not only in this country but throughout the world. The purpose of EDI is currently being used for all the most common business transactions such as purchase orders, invoice, quotes, bill of lading, status reports, receiving advices; and also for some very specific transaction. Thus, the purpose of this study, by way of literature survey and survey research are to find the effectiveness in EDI Service of Clearance Physical. The model of the Trust Dimension and EDI Provider Loyalty in EDI Service of Clearance Physical is tested here using data from 163 samples. Based on the research model, a comprehensive set of hypotheses is formulated and a methodology for testing them is outlined. some of the hypotheses are tested empirically to demonstrate the applicability of the theoretical model. In examining the relationships of the Clearance EDI determinants factors, Trust and e-loyalty show in significantly by customs practice trust, clearance EDI, EDI provider trust and clearance EDI loyalty. but that show in not significantly by a list of names, EDI benevolence.

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A Study of Impact of Culture on Online Trust in the Internet Shopping Mall (인터넷 쇼핑몰에서의 온라인신뢰에 대한 문화의 영향력 연구)

  • Chung, Yong-Kyun
    • International Commerce and Information Review
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    • v.11 no.1
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    • pp.67-92
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    • 2009
  • This study investigates the relationship between Culture and online trust in three cultural dimensions: individualism, collectivism and long term orientation. For this purpose, this study proposes the empirical hypothesis to test the implication of the proposed model. The results are as follows. First, the purchase intention is influenced by the online trust in statistical sense. Second, the relationship between Culture and the antecedents of online trust are statistically established in three cultural dimensions: individualism, collectivism and long term orientation. The direction of future research is to develop the more refined hypothesis to test the empirical model in the field of on line trust and culture.

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Trust Measuring of e-Marketplace Buyers and Sellers - Design of Fuzzy-based Methodology - (e-마켓플레이스 판매자와 구매자 신뢰도 측정 - 퍼지기반 방법론 설계 -)

  • Yang, Kun-Woo;Cho, Hyuk-Soo
    • International Commerce and Information Review
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    • v.9 no.1
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    • pp.3-21
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    • 2007
  • The explosive growth of e-marketplace transactions requires an appropriate trust measuring framework to protect involving transacting entities such as buyers and sellers. As a strategic competitive edge, e-marketplace service providers have been adopting various system features that make sure no one transacting entity takes a major risk in online transactions involved. In this paper, an improved trust measuring method using fuzzy theory for an e-marketplace is proposed. The proposed methodology incorporates fuzzy set and calculation concepts to help build trust matrices and models, which are used to measure the level of risk involved in a specific e-marketplace transaction concerned. The proposed framework can be utilized to optimize the transaction costs by recommending a differentiated transaction process according to the risk level involved in each online transaction.

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Service Compatibility and Trust in the Adoption of Mobile Services (서비스 호환성과 신뢰가 모바일 서비스 사용 의도에 미치는 영향)

  • Yang, Hee-Dong;Park, Chul-Woo;Kim, Beom-Soo
    • Asia pacific journal of information systems
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    • v.16 no.2
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    • pp.27-46
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    • 2006
  • As an extension of Technology Acceptance Models (TAM), the relative importance of perceived usefulness (PU) and perceived ease of use (PEU) in adopting two different mobile services are examined using service compatibility and user trust as moderating variables. This research shows that PEU is a relatively more important factor in the adoption of new mobile services when the new mobile services are highly compatible with existing services, while trust is an important influential factor in the adoption of services with a relatively low service compatibility. Trust does not significantly change the relative importance of PEU in the adoption of highly compatible mobile services, while the user's trust changes the importance of PU in the adoption process for the mobile services with relatively low service compatibility.

The Influence of Online Experiential value on affect and Trust, and re-visit Intention. (온라인 경험가치가 소비자 신뢰 및 감정에 미치는 영향)

  • Kim, Sang-Jo
    • International Commerce and Information Review
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    • v.10 no.1
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    • pp.117-135
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    • 2008
  • It may be claimed that generating revisit intention is very important task in online marketing environment. The purposes of this study were to investigate empirically the relationships among online experiential value, affect, trust and re-visit intention in Internet Shopping store. The results of this study suggest that the service experiential value and economic experiential value significantly have influence on trust and affect. But playfulness experiential and aesthetic experiential values had not effect trust. And trust and affect factors significantly influenced intention of re-visit. Based on major findings of this study, both academic and practical issues were discussed and suggestions in this paper.

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A Study on the effect of perceived online shopping mall attribute on trust, commitment, purchasing intention

  • Kim, Hyun-Chul
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.9
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    • pp.123-132
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    • 2018
  • This study presents perceived reputation, perceived quality, perceived assurance of online shopping malls as the attributes factors of online shopping malls and identifies the impact of perceived online shopping mall attributes on trust, involvement and purchasing intention. Also we analyzed whether trust on online shopping mall affect involvement and purchasing intention, and whether involvement on online shopping mall affect purchasing intention. The results show that perceived quality, perceived assurance of online shopping malls influence positively on trust, but perceived reputation does not. Second, perceived reputation, perceived quality, perceived assurance of online shopping malls doesn't influence positively on involvement. Third, perceived quality, perceived assurance of online shopping malls influence positively on purchasing intention, but perceived reputation does not. Forth, trust on online shopping mall influence positively on involvement and purchasing intention. Fifth, involvement on online shopping mall influence positively on purchasing intention.